Total 12 Information Technology job vacancies in penang

WPG Malaysia is hiring a Field Applicantion Engineer.

Field Application Engineer (FAE) team’s objective is to provide first line technical 
support for the assigned product lines. Work closely with product marketing to meet assigned principals’ design win goals and objectives. Interact with customers’ R&D engineers to promote principals’ products and solutions. 

Duties and Responsibilities:- 

• Promote principals' focus products to the account base's R&D engineers for 
  design-in. 
• Work closely with sales and marketing, to fulfill expectations of the assigned 
  product lines, with regards to design-in and design-win activities. 
• Keep up to date on customer’s design activities, through regular contacts with 
  customers. 
• Keep abreast of the latest innovation of relevance to customers' product 
  focus, by attending relevant training, seminars and exhibitions. 
• Conduct training/technical seminars to promote principals' products. 
• Identify and cultivate potential new R&D accounts. 
• Support field sales on technical inquiries, product cross reference and 
  feedback quality issues to principals. 
• Identify and develop reference designs for the local market. 
• Any other related projects/duties which not indicated above will be assigned 
  by the superior from time to time. 

Requirements:- 

• Diploma / Degree in Electronic Engineering or equivalent. 
• Minimum 2-3 years R&D / Product Development and/or Field Applications engineering experience. 
• Proficiency in MS Powerpoint. 
• Strong electronic (Analog/Digital) background. 
• Effective communication skills, negotiation skills and presentation skills. 
• Willing to travel. 

WPG 馬來西亞正在招募一名現場應用工程師。

現場應用工程師 (FAE) 團隊的目標是提供第一線技術
對指定產品線的支援。與產品行銷密切合作，以實現指定負責人的設計獲勝目標和目標。與客戶的研發工程師互動，推廣委託人的產品和解決方案。

義務和責任：-

• 將委託人重點產品推廣給客戶群研發工程師
  設計輸入。
• 與銷售和行銷部門密切合作，以滿足指定人員的期望
  產品線，涉及設計引入和設計獲勝活動。
• 透過定期聯繫，了解客戶設計活動的最新動態
  顧客。
• 隨時了解與客戶產品相關的最新創新
  透過參加相關培訓、研討會和展覽來集中精力。
• 舉辦培訓/技術研討會以推廣校長的產品。
• 識別並培養潛在的新研發客戶。
• 支援現場銷售的技術諮詢、產品交叉參考和
  向校長反饋品質問題。
• 確定並開發適合本地市場的參考設計。
• 上述未指定的任何其他相關項目/職責將被分配
  時不時地被上級。

要求：-

• 電子工程文憑/學位或同等學歷。
• 至少 2-3 年研發/產品開發和/或現場應用工程經驗。
• 熟練 MS Powerpoint。
• 強大的電子（類比/數位）背景。
• 有效的溝通技巧、談判技巧和演示技巧。
• 願意出差。

Job Responsibilities

• Understand the specific detailed information regarding hardware and software selection related to network and security such as switches, routers, SD Wan, Network Monitoring Systems (NMS), access points, firewalls, cyber security, Internet Access Management (IAM) and Web Application firewalls (WAF).
• Communicate with clients to perform system administration, installation, commissioning, troubleshooting, maintenance and field support for client platform-related problems.
• Provides guidance and expertise in the planning, design, and implementation of customer IT infrastructure for the most efficient solution to meet business needs development, including present and future capacity requirements.
• Provide specifications and detailed design drawings for the network architecture diagram.
• Respond to incidents, investigate and provide resolutions of incidents escalated via email, inbound call or onsite based on agreed service level.
• Learn and adapt to new technologies, products and platforms such as H3C, Cisco, Fortigate, Palo Alto, Aruba and Sangfor.
• Configure Access Switch, Access Point, IPTV and Fortinet firewall, and IPSEC VPN.
• Install access switch migration to stack switch and perform network preventive maintenance.
• Collaborate with the pre-sales team to perform demonstration as proof of concept for the related network products to clients.
• Fiber optics configuration and troubleshooting such as R&M, Commscope, Schneider, Avaya.

Job Requirements

• Possess a CISCO certificate such as CCNA or CCNP.
• Strong knowledge in the installation, setup, troubleshooting and RMA for Cisco, Aruba, Palo Alto, Fortigate, Sophos solutions including switches, routers, firewall, IP Phones, etc.
• Good attitude and communication skills.
• Minimum 1-2 years working experience.
• Candidate must possess at least a Diploma/Advanced/ Graduate Diploma, Bachelor's Degree/Post Graduate Diploma in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.

Perks & Benefits

• Annual bonus
• Flexible benefits up to RM1500 per year 
• Profit sharing on half-yearly basis
• Travel Allowance
• Company trip
• Professional development and growth opportunities
• Fitness membership
• Casual dress code

工作職責

• 了解交換器、路由器、SDWAN等與網路和安全相關的軟硬體選型的具體詳細信息
• 網路監控系統 (NMS)、存取點、防火牆、網路安全、
• 網際網路存取管理 (IAM) 和 Web 應用程式防火牆 (WAF)。
• 與客戶溝通，針對客戶平台相關問題進行系統管理、安裝、調試、故障排除、維護和現場支援。
• 在客戶 IT 基礎架構的規劃、設計和實施方面提供指導和專業知識，以獲得最有效的解決方案，以滿足業務需求開發，包括當前和未來的容量要求。
• 提供網路架構圖的規格書和詳細設計圖。
• 根據商定的服務水平，透過電子郵件、來電或現場回應事件、調查並提供升級的事件解決方案。
• 學習並適應新技術、產品和平台，例如 H3C、Cisco、Fortigate、Palo Alto、Aruba 和 Sangfor。
• 設定存取交換器、存取點、IPTV 和 Fortinet 防火牆以及 IPSEC VPN。
• 安裝接取交換器遷移至堆疊交換器並進行網路預防性維護。
• 與售前團隊合作，向客戶進行相關網路產品的演示，作為概念驗證。
• R&M、Commscope、Schneider、Avaya 等光纖配置和故障排除。

工作要求

• 擁有CCNA或CCNP等CISCO證書。
• 對 Cisco、Aruba、Palo Alto、Fortigate、Sophos 解決方案（包括交換器、路由器、防火牆、IP 電話等）的安裝、設定、故障排除和 RMA 擁有豐富的知識。
• 良好的態度和溝通能力。
• 至少1-2年工作經驗。
• 候選人必須至少擁有文憑/高級/研究生文憑，
• 工程（電腦/電信）、電腦科學/資訊科技或同等學歷的學士學位/研究生文憑。

津貼和福利

• 年度獎金
• 彈性福利高達每年 RM1500
• 每半年利潤分享
• 旅遊津貼
• 公司旅行
• 專業發展與成長機會
• 健身會員資格
• 休閒著裝要求

Job Responsibilities

• Understand the specific detailed information regarding hardware and software selection related to network and security such as switches, routers, SD Wan,
• Network Monitoring Systems (NMS), access points, firewalls, cyber security,
• Internet Access Management (IAM) and Web Application firewalls (WAF).
• Communicate with clients to perform system administration, installation, commissioning, troubleshooting, maintenance and field support for client platform-related problems.
• Provides guidance and expertise in the planning, design, and implementation of customer IT infrastructure for the most efficient solution to meet business needs development, including present and future capacity requirements.
• Provide specifications and detailed design drawings for the network architecture diagram.
• Respond to incidents, investigate and provide resolutions of incidents escalated via email, inbound call or onsite based on agreed service level.
• Learn and adapt to new technologies, products and platforms such as H3C, Cisco, Fortigate, Palo Alto, Aruba and Sangfor.
• Configure Access Switch, Access Point, IPTV and Fortinet firewall, and IPSEC VPN.
• Install access switch migration to stack switch and perform network preventive maintenance.
• Collaborate with the pre-sales team to perform demonstration as proof of concept for the related network products to clients.
• Fiber optics configuration and troubleshooting such as R&M, Commscope, Schneider, Avaya.

Job Requirements

• Possess a CISCO certificate such as CCNA or CCNP.
• Strong knowledge in the installation, setup, troubleshooting and RMA for Cisco, Aruba, Palo Alto, Fortigate, Sophos solutions including switches, routers, firewall, IP Phones, etc.
• Good attitude and communication skills.
• Minimum 1-2 years working experience.
• Candidate must possess at least a Diploma/Advanced/ Graduate Diploma,
• Bachelor's Degree/Post Graduate Diploma in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.

Perks & Benefits

• Annual bonus
• Flexible benefits up to RM1500 per year 
• Profit sharing on half-yearly basis
• Travel Allowance
• Company trip
• Professional development and growth opportunities
• Fitness membership
• Casual dress code

Business Development

• To continuously understand the company and group technical capability, capacity and product range in order to be able to create new business opportunity.
• To constantly review and aware of the company business and revenue trend in order to support and expend the business and revenue of the company.
• To review and study all company's current customers list to explore for new business opportunity.
• Always discuss, review and propose any potential new business area or new potential customer with Top Management.
• Constantly lookout for new business segment or new customers by using any available methods or contacts.
• Advise Top Management with latest business or market development news relating to our current customers or relating to our current products.
• To maintain constant communication with HQ for all matters relating to any new potential business opportunities or potential new customers.
• To liaise with potential news customers in all aspect of business and acting as the main window of communication between company and the potential new customers.
• To act as the lead for all internal discussion, meetings and review in relation to any matters that relates to the potential new customers.
• Collaborate with cross-functional teams to identify synergies and leverage collective expertise for the identification and pursuit of new business opportunities.
• To support and assist the Sales and Commercial Department, when required.
• To perform and execute any ad-hoc tasks as assigned by the management from time to time.
• Taking accountability for effectiveness of QMS relating to the Department.

Authority

• To approach, engage and commence communication with any potential new customers.
• To review and organize the Department.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal development opportunities

Costing Executive

• To provide the general supervision of the overall sales administrative activities and documentation flow.
• To develop, implement and review for improvement where necessary the work quality system to ensure for efficiency control.
• To prepare for sales quotation which should include and identify clearly the incoterms and the mode of delivery, etc where applicable
• To prepare for cost control in anticipating for customers' periodic request for cost reduction which may happen every yearly.
• Preparing selling price revision and quote, such as quarter unit price, NPI pricing based on information & confirmation share by superior.
• To analyze & process forecast receive from customers and distribute it to internal PIC.
• Distribute Clear To Build (CTB) & delivery plan to PC and all internal concern PIC, and ensure all aspect is being followed including WIP balance, inventory level, material usage, etc.
• To monitor oversea VMI Hub activities and ensure proper coordinate with Field Application Engineer (FAE).
• Distribute material supply plan based on CTB to Purchasing Department and monitor the execution action.
• To ensure on customer Open PO quantity us sufficient as quoted LT.
• To get final customer confirmation on customer appointed CM demand, request, raise issue, which is related to commercial. Should it is regarding or relating to technical issue, must ensure such input to be directed to Sales Engineering PIC.
• As backup PIC to input P/O manually upon receive from customers, distribute forecast to PC and all internal concern PIC.
• To handle any relevant aspect of customers' inquiries and correspondences.

Authority

• To accept or reject PC propose production plan.
• To revise delivery plan based on actual or special situation.
• To reject customer demand which is not following company set protocol or procedure.
• To demand PC provide necessary info & input

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal development opportunities

Costing Executive

• To provide the general supervision of the overall sales administrative activities and documentation flow.
• To develop, implement and review for improvement where necessary the work quality system to ensure for efficiency control.
• To prepare for sales quotation which should include and identify clearly the incoterms and the mode of delivery, etc where applicable
• To prepare for cost control in anticipating for customers' periodic request for cost reduction which may happen every yearly.
• Preparing selling price revision and quote, such as quarter unit price, NPI pricing based on information & confirmation share by superior.
• To analyze & process forecast receive from customers and distribute it to internal PIC.
• Distribute Clear To Build (CTB) & delivery plan to PC and all internal concern PIC, and ensure all aspect is being followed including WIP balance, inventory level, material usage, etc.
• To monitor oversea VMI Hub activities and ensure proper coordinate with Field Application Engineer (FAE).
• Distribute material supply plan based on CTB to Purchasing Department and monitor the execution action.
• To ensure on customer Open PO quantity us sufficient as quoted LT.
• To get final customer confirmation on customer appointed CM demand, request, raise issue, which is related to commercial. Should it is regarding or relating to technical issue, must ensure such input to be directed to Sales Engineering PIC.
• As backup PIC to input P/O manually upon receive from customers, distribute forecast to PC and all internal concern PIC.
• To handle any relevant aspect of customers' inquiries and correspondences.

Authority

• To accept or reject PC propose production plan.
• To revise delivery plan based on actual or special situation.
• To reject customer demand which is not following company set protocol or procedure.
• To demand PC provide necessary info & input

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal development opportunities

Costing Executive

• To provide the general supervision of the overall sales administrative activities and documentation flow.
• To develop, implement and review for improvement where necessary the work quality system to ensure for efficiency control.
• To prepare for sales quotation which should include and identify clearly the incoterms and the mode of delivery, etc where applicable
• To prepare for cost control in anticipating for customers' periodic request for cost reduction which may happen every yearly.
• Preparing selling price revision and quote, such as quarter unit price, NPI pricing based on information & confirmation share by superior.
• To analyze & process forecast receive from customers and distribute it to internal PIC.
• Distribute Clear To Build (CTB) & delivery plan to PC and all internal concern PIC, and ensure all aspect is being followed including WIP balance, inventory level, material usage, etc.
• To monitor oversea VMI Hub activities and ensure proper coordinate with Field Application Engineer (FAE).
• Distribute material supply plan based on CTB to Purchasing Department and monitor the execution action.
• To ensure on customer Open PO quantity us sufficient as quoted LT.
• To get final customer confirmation on customer appointed CM demand, request, raise issue, which is related to commercial. Should it is regarding or relating to technical issue, must ensure such input to be directed to Sales Engineering PIC.
• As backup PIC to input P/O manually upon receive from customers, distribute forecast to PC and all internal concern PIC.
• To handle any relevant aspect of customers' inquiries and correspondences.

Authority

• To accept or reject PC propose production plan.
• To revise delivery plan based on actual or special situation.
• To reject customer demand which is not following company set protocol or procedure.
• To demand PC provide necessary info & input

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal development opportunities

Costing Executive

• To provide the general supervision of the overall sales administrative activities and documentation flow.
• To develop, implement and review for improvement where necessary the work quality system to ensure for efficiency control.
• To prepare for sales quotation which should include and identify clearly the incoterms and the mode of delivery, etc where applicable
• To prepare for cost control in anticipating for customers' periodic request for cost reduction which may happen every yearly.
• Preparing selling price revision and quote, such as quarter unit price, NPI pricing based on information & confirmation share by superior.
• To analyze & process forecast receive from customers and distribute it to internal PIC.
• Distribute Clear To Build (CTB) & delivery plan to PC and all internal concern PIC, and ensure all aspect is being followed including WIP balance, inventory level, material usage, etc.
• To monitor oversea VMI Hub activities and ensure proper coordinate with Field Application Engineer (FAE).
• Distribute material supply plan based on CTB to Purchasing Department and monitor the execution action.
• To ensure on customer Open PO quantity us sufficient as quoted LT.
• To get final customer confirmation on customer appointed CM demand, request, raise issue, which is related to commercial. Should it is regarding or relating to technical issue, must ensure such input to be directed to Sales Engineering PIC.
• As backup PIC to input P/O manually upon receive from customers, distribute forecast to PC and all internal concern PIC.
• To handle any relevant aspect of customers' inquiries and correspondences.

Authority

• To accept or reject PC propose production plan.
• To revise delivery plan based on actual or special situation.
• To reject customer demand which is not following company set protocol or procedure.
• To demand PC provide necessary info & input

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal development opportunities

Costing Executive

• To provide the general supervision of the overall sales administrative activities and documentation flow.
• To develop, implement and review for improvement where necessary the work quality system to ensure for efficiency control.
• To prepare for sales quotation which should include and identify clearly the incoterms and the mode of delivery, etc where applicable
• To prepare for cost control in anticipating for customers' periodic request for cost reduction which may happen every yearly.
• Preparing selling price revision and quote, such as quarter unit price, NPI pricing based on information & confirmation share by superior.
• To analyze & process forecast receive from customers and distribute it to internal PIC.
• Distribute Clear To Build (CTB) & delivery plan to PC and all internal concern PIC, and ensure all aspect is being followed including WIP balance, inventory level, material usage, etc.
• To monitor oversea VMI Hub activities and ensure proper coordinate with Field Application Engineer (FAE).
• Distribute material supply plan based on CTB to Purchasing Department and monitor the execution action.
• To ensure on customer Open PO quantity us sufficient as quoted LT.
• To get final customer confirmation on customer appointed CM demand, request, raise issue, which is related to commercial. Should it is regarding or relating to technical issue, must ensure such input to be directed to Sales Engineering PIC.
• As backup PIC to input P/O manually upon receive from customers, distribute forecast to PC and all internal concern PIC.
• To handle any relevant aspect of customers' inquiries and correspondences.

Authority

• To accept or reject PC propose production plan.
• To revise delivery plan based on actual or special situation.
• To reject customer demand which is not following company set protocol or procedure.
• To demand PC provide necessary info & input

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal development opportunities

Qualification

• Diploma/Degree in Electrical & Electronics, Computer Science, Mechatronic 

Requirement

• Fresh graduate with or without experience are welcome
• Must possess own transport and willing to provide sales coverage on Nortern Region
• Good interpersonal & strong communication skills
• Willing to learn new products knowledge
• Enjoy working independently as well as delivering result collaboratively as team

Job Scope

• Promote automation industrial products (Servo Motor, Drive, Controller, Profile, Etc) with integrated bundle solution to existing customer and explore opportunities with new customers.
• Provide basic commercial & technical service for customers, also the sales & product enquires.
• Maximazing the "face to face" with the customer and support product and brand integrity requirement at customer locations.
• Meet or exceed individual sales plan.
• General and follow up on sales leads, ensuring timely and accurate communication with potential customers.

Rewards

• Sales commission
• Overseas/local products training

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal leave
• Personal development opportunities