Total 28 job vacancies by Rentokil Initial

Rentokil Initial:

We are looking for a motivated, dynamic Service Planner, also known as Admin & Customer Service (6 months Contract) to join our team.. Your responsibilities will be to plan customer’s service appointment, assigned and coordinate with serve team to create optimal service schedule.

To help to achieve this, we will provide you with a competitive base salary, contractual bonus and career opportunities. You will also be given full product training, with hands on assistance from Service and Operation Team.

In this role you will be responsible for:

• Plan customers’ service appointment and coordinate with service team to create optimal schedule
• Ensure all data is input onto the in-house system accurately and efficiently
• Follow up with service team to ensure no service backlogs
• Analyse service team capacity data for service schedule improvement
• Attend monthly stock take and prepare stock closing reports
• Compile service reports and invoice to customer upon request
• Prepare monthly reports

The ideal candidate will possess:

• Minimum Diploma/Degree holder in any field
• Minimum 2 years experience in capacity analyses and service schedule
• Good communication skills and has the ability to communicate fluently on the phone
• Good planning and organisational skills with attention to details
• Ability to priorities tasks with effective time management
• Able to handle timelines without affecting quality of work
• Customer-oriented
• Result-driven
• Employment of foreigners are subject to the local authorities approval and subject to their own visa application

Highly Desirable:

• Excellent attention to detail and negotiation skills
• Ability to do multitasking job
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

Dalam peranan ini, anda akan bertanggungjawab untuk:

• Melakukan servis berkaitan dengan Hygiene seperti penukaran alas kaki pelbagai saiz, menambah dan mengantikan tisu tandas, sabun basuh tangan, hand sanitizer, toilet sanitizer, pewangi udara dan sebagainya di premis-premis pelanggan kami.
• Mencari peluang untuk menambah pendapatan sampingan dengan mempromosikan perkhidmatan Syarikat dengan sebaik mungkin di bawah bimbingan Penyelia.
• Memberi sokongan kepada Penyelia dan pasukan dalam pelaksanaan tugas.
• Membina dan mengekalkan hubungan yang baik dengan pelanggan-pelanggan.
• Memberi laporan yang betul dan tepat pada masanya apabila diarahkan oleh Penyelia.
• Menyerahkan wang kutipan servis (jika ada) dengan kadar yang segera atau dalam masa dua (2) hari.
• Hadir dan melibatkan diri di dalam perjumpaan/taklimat/mesyuarat mingguan/bulanan yang diadakan oleh pengurusan cawangan anda.
• Tugas-tugas lain yang berkaitan dengan pekerjaan yang mungkin diberikan kepada anda dari semasa ke semasa.

SEMUA JANTINA DARI PELBAGAI BANGSA ADALAH DIGALAKKAN UNTUK MEMOHON JAWATAN INI

Calon yang ideal memiliki:

• Kelayakan pelajaran minimum tahap SPM dan harus dikemukakan semasa menghadiri temuduga.
• Warganegara Malaysia, berumur antara 21 hingga 35 tahun (36 tahun & keatas akan dipertimbangkan jika mempunyai pengalaman kerja di industri Hygiene/Pest Control.
• Mempunyai lesen B2, D & GDL yang sah/ dalam proses mengambil lesen GDL.
• Minat melakukan kerja servis dan kerja luar (outdoor).
• Menetap di kawasan berdekatan.
• Pengambilan pekerja asing bergantung kepada kelulusan pihak berkuasa tempatan dan tertakluk pada permohonan visa mereka sendiri.

Sangat Diingini Jika Anda:

• Mempunyai sifat ingin belajar. Pengalaman tidak diperlukan kerana latihan insentif akan disediakan.
• Berdisiplin dan mampu mematuhi semua polisi dan dasar Syarikat.
• Berupaya untuk berbahasa Melayu dan juga memahami bahasa Inggeris mudah (penulisan dan percakapan).
• Boleh menggunakan telefon pintar dan celik IT/teknologi.

In this role you will be responsible for:

• Plan and check service schedules via in-house system
• Manage and train service staff in order to improve the service quality
• Make sure team members provide quality and timely services as per scheduled
• Carry out regular quality assurance checks on completed services by spending 20% of available Supervision time on quality assurance checks
• Perform quarterly field attachment with team members
• Prepare and present weekly report on team members’ review

A. Service

• To maintain accurate records of all service vehicles in the branch in relation to:

a. Renewal of road tax

b. Maintenance service due

c. Repair costs

d. Fuel usage

e. Driver logs

• To manage & control the Branch’s fleet of service vehicles in a cost effective manner, and without compromising on safety.
• Ensure all new businesses are completed within 10 working days from the date of service agreement/job confirmation.
• Ensure each service team is route-ridden once every 2 months.

B. Stocks

• To present the service capital expenditure request each month, to the Branch Manager for his attention and further action.

C. Administration

• Ensure that all required returns and reports to the head office are prepared accurately and dispatched promptly.
• To conduct a formal meeting Quarterly with Technicians.
• To provide the Service Manager with status reports on a monthly basis covering:

a. State of Service

b. Customer Issues

c. Supervisor’s issues

d. Other issues

D. Staff Recruitment, Welfare & Development

• Recruit (subject to prior approval from AOM) new Service Technicians.
• Induct, train and manage service staff effectively.
• Maintain a high level of morale amongst your staff.
• Ensure that staff have a full understanding of the Company’s objective and policies.

E. Quality Assurance & Training

• Ensure a high level of competence in the required skills amongst service staff by providing continuing training and practical assistance & guidance in the field.
• Develop good customer relationships through being knowledgeable about your work, and taking ownership of service problems.
• Ensure that all customer complaints are attended to within 24 hours.
• Ensure that Service Supervisors duties are audited monthly.
• Ensure that each Service Technician is audited at least once every 2 months.

F. Health & Safety

• To ensure that all chemicals are handled, store and applied with due regard to the safety standards laid down within the Company, and that staff are never exposed to untoward risks in the course of their work.
• To ensure that all service vehicles are roadworthy & safe through a monthly inspection.
• To constantly project, by personal example, Good & Safe Working Practices within the Branch.

G. OTHER DUTIES

• Maintain friendly and co-operation relations with the sales team providing sales lead, and other useful feedback from the customer.
• Support the sales team in achieving the sales targets for the branch.
• To constantly improve his/her knowledge of pest management by private study, membership of associations and attendance at courses, and also by the study of technical literature provided by the Company, and through practical experience in the field.

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in managing staffs
• Possess good interpersonal, communication and people skills
• Mature and able to manage a team of 10 members
• Positive, result oriented, has good drive and initiative
• Computer skill is essential
• Willing to travel to client places
• Keen to take Goods Delivery License (GDL) if shortlisted
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or hold a relevant resident status
• Employment of foreigners are subject to the local authorities approval and subject to their own visa application

Highly Desirable:

• Excellent planning, management and supervisory skills
• Ability to do multitasking job
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication.
• Commercially focused acumen

Rentokil Initial adalah sebuah syarikat perkhidmatan perniagaan antarabangsa yang mempunyai lebih dari 68,500 rakan sekerja di 90 buah negara.

Kami berusaha untuk melindungi orang ramai dan meningkatkan taraf kehidupan yang lebih baik, contohnya dengan mengawal makhluk perosak dan meningkatkan mutu kebersihan.

Kami pakar dalam bidang kami dan melabur dalam latihan, sains, inovasi dan teknologi.

Mendengar dan bertindak di atas maklum balas adalah sebahagian daripada budaya kami untuk menyokong rakan sekerja dan pelanggan kami. Rentokil Initial menganggap kesetaraan dan keadilan adalah hak asasi semua rakan sekerjanya.

Kami terapkan nilai-nilai Perkhidmatan, Hubungan dan Kerja berpasukan yang kami telah tanam ke dalam diri rakan-rakan sekerja kami di seluruh dunia.

Ketahui dengan lebih lanjut di careers.rentokil-initial.com

Dalam peranan ini, anda akan bertanggungjawab untuk:

• Melakukan servis kawalan makhluk perosak seperti semburan, pewasapan, dan pemasangan perangkap untuk menghapus dan mengawal pembiakan lipas, semut, anai-anai, nyamuk, tikus, lalat, kekaltu, dan haiwan-haiwan perosak yang lain.
• Memberi sokongan kepada Penyelia dan pasukan dalam pelaksanaan tugas.
• Membina dan mengekalkan hubungan yang baik dengan pelanggan-pelanggan.
• Memberi laporan yang betul dan tepat pada masanya apabila diarahkan oleh Penyelia.
• Tugas-tugas lain yang berkaitan dengan pekerjaan yang mungkin diberikan kepada anda dari semasa ke semasa.

SEMUA JANTINA DARI PELBAGAI BANGSA ADALAH DIGALAKKAN UNTUK MEMOHON JAWATAN INI

Calon yang ideal memiliki:

• Kelayakan pelajaran sekurang-kurangnya tahap SPM. Sijil SPM dan Sijil Tamat Sekolah versi asal (original) diperlukan untuk memohon jawatan ini.
• Warganegaraan Malaysia.
• Berumur antara 21 dan 35 tahun (36 tahun ke atas masih boleh dipertimbangkan sekiranya mempunyai pengalaman di dalam industri Pest Control).
• Mempunyai lesen B2, D, dan GDL yang sah.
• Mempunyai lesen Pesticide Applicator (PAL).
• Minat melakukan kerja servis dan kerja luar (outdoor).
• Menetap di kawasan berdekatan.

Sangat Diingini Jika Anda:

• Mempunyai pengalaman dalam bidang Pest Control.
• Berdisiplin dan mampu mematuhi semua polisi dan dasar Syarikat.
• Boleh bekerja lebih masa.
• Berupaya untuk berbahasa Melayu dan juga memahami bahasa Inggeris mudah (penulisan dan percakapan).
• Boleh menggunakan telefon pintar dan celik IT/teknologi.

We’re looking for a motivated and dynamic Business Development Executive – Outdoor to join our expanding team. In this role, you’ll strengthen relationships with existing clients while driving new business growth through your strong sales skills and proactive mindset.

In this role you will be responsible for:

• To promote the Company and its products and services to its best advantage under the guidance of Sales Manager, Branch Manager, Area Sales Manager or other Senior Managers.
• To meet agreed sales targets for the Company’s products and services on a regular basis at budgeted price levels or better.
• Maintain extensive knowledge of market and competitors, identify and develop the company’s selling propositions and differentiators.
• To manage day to day sales activities, including proposal, service agreement, prospecting, market development, handling complaints and termination calls.
• Coordinating with various internal departments in ensuring proper execution and delivering outstanding customer service.
• To update daily sales in system and SOP compliances
• All monetary collection shall be returned to the company no later than two (2) days.
• Attend other work related duties as may be assigned to you from time to time.
• Make regular visits to clients’ to build rapport and to conduct presentations and/or premises inspections when necessary.
• Deal with clients’ complaints as a matter of urgency in accordance with company policy.
• Work closely with other team members to assist in collection
• Agile and flexible to perform on-site inspection
• Work closely with other team members to assist in collection

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in Sales
• Highly successful at converting clients with the ability to adhere to KPI's to ensure success
• Driven by data and building a network of excellent customer relationships
• Ability to work onsite and go on joint visits with Technical and Service colleagues
• Good understanding of Business clients in your designated locations
• Autonomous and thrive on challenges
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable:

• Excellent sales, solutions & negotiation skills
• Ability to reach & exceed sales targets
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

Rentokil Initial is one of the largest business services company with more than 68,500 colleagues worldwide and operates in over 90 countries. The company relies on the commitment, ability and teamwork amongst colleagues to deliver the services and delight customers. We are the market leader in both pest control and hygiene solution industries for more than 50 years in Malaysia. As our presence in 11 major cities nationwide expands, we invite suitably qualified and highly dynamic colleagues to passionately grow with us.

Are you a problem-solver with a passion for people?

We are looking for a motivated and dynamic Customer Relations Executive, you are the voice of Rentokil Initial. You won’t just be answering phones; you’ll be building relationships, ensuring our customers receive world-class pest control and hygiene solutions, and supporting our field teams to deliver excellence.

In this role you will be responsible for:

Work with Customer Relations Manager and team to:

• Manage inquiries from customers through website, email and telephone
• Responsible for customer satisfaction survey programme by making outbound calls to existing Rentokil Initial Customers
• Data entry - key in lead and enquiry details into Rentokil Initial’s customer management system
• Prepare monitoring reports (daily, weekly & monthly) on outbound calls with success rate analysis, customer feedback, with short commentary
• Adhere to standard procedures for enquiries/ leads/ CVC handling
• Adhere to standard script for enquiries/ leads/ CVC handling
• Support in customer loyalty and world class programme

Specific areas of responsibilities:

• Manage web enquiries that are submitted through Rentokil Initial official websites or toll free lines featured in websites
• Handle enquiries or sales leads for Rentokil Initial businesses
• Handle complaints or issues raised by customers or callers through web feedback form, toll free, email or fax
• Perform satisfaction follow up call to re-gain customer’s confident
• Make outbound calls to existing customers to gain feedback on Rentokil Initial services
• Support in customer loyalty and world class programme
• Key in sales leads/enquiries into iCABS Contact Management Module and inform the ‘person in charge’ to follow up and close the ticket
• Follow up with Customer Development Personnel on prospect status
• Prepare weekly and monthly calls, customer feedback and outbound call reports

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in customer care / telemarketing environment
• Customer oriented and KPI results driven
• Possess initiative and the ability to work independently with minimum supervision
• Good communication skills and has the ability to communicate fluently on the phone
• Call center experience is an added advantage
• Good planning and organisational skills with attention to details.
• Ability to priorities tasks with effective time management
• Autonomous and thrive on challenges
• Normal working hours
• Permanent employment

Highly Desirable:

• Excellent customer service via phone & negotiation skills
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Good sense of humour and passionate about work and takes pride in what he/she does.

We’re looking for a motivated and dynamic Business Development Executive – Outdoor to join our expanding team. In this role, you’ll strengthen relationships with existing clients while driving new business growth through your strong sales skills and proactive mindset.

In this role you will be responsible for:

• To promote the Company and its products and services to its best advantage under the guidance of Sales Manager, Branch Manager, Area Sales Manager or other Senior Managers.
• To meet agreed sales targets for the Company’s products and services on a regular basis at budgeted price levels or better.
• Maintain extensive knowledge of market and competitors, identify and develop the company’s selling propositions and differentiators.
• To manage day to day sales activities, including proposal, service agreement, prospecting, market development, handling complaints and termination calls.
• Coordinating with various internal departments in ensuring proper execution and delivering outstanding customer service.
• To update daily sales in system and SOP compliances
• All monetary collection shall be returned to the company no later than two (2) days.
• Attend other work related duties as may be assigned to you from time to time.
• Make regular visits to clients’ to build rapport and to conduct presentations and/or premises inspections when necessary.
• Deal with clients’ complaints as a matter of urgency in accordance with company policy.
• Work closely with other team members to assist in collection
• Agile and flexible to perform on-site inspection
• Work closely with other team members to assist in collection

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in Sales
• Highly successful at converting clients with the ability to adhere to KPI's to ensure success
• Driven by data and building a network of excellent customer relationships
• Ability to work onsite and go on joint visits with Technical and Service colleagues
• Good understanding of Business clients in your designated locations
• Autonomous and thrive on challenges
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable:

• Excellent sales, solutions & negotiation skills
• Ability to reach & exceed sales targets
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

Dalam peranan ini, anda akan bertanggungjawab untuk:

• Melakukan servis berkaitan dengan Hygiene seperti penukaran alas kaki pelbagai saiz, menambah dan mengantikan tisu tandas, sabun basuh tangan, hand sanitizer, toilet sanitizer, pewangi udara dan sebagainya di premis-premis pelanggan kami.
• Mencari peluang untuk menambah pendapatan sampingan dengan mempromosikan perkhidmatan Syarikat dengan sebaik mungkin di bawah bimbingan Penyelia.
• Memberi sokongan kepada Penyelia dan pasukan dalam pelaksanaan tugas.
• Membina dan mengekalkan hubungan yang baik dengan pelanggan-pelanggan.
• Memberi laporan yang betul dan tepat pada masanya apabila diarahkan oleh Penyelia.
• Menyerahkan wang kutipan servis (jika ada) dengan kadar yang segera atau dalam masa dua (2) hari.
• Hadir dan melibatkan diri di dalam perjumpaan/taklimat/mesyuarat mingguan/bulanan yang diadakan oleh pengurusan cawangan anda.
• Tugas-tugas lain yang berkaitan dengan pekerjaan yang mungkin diberikan kepada anda dari semasa ke semasa.

SEMUA JANTINA DARI PELBAGAI BANGSA ADALAH DIGALAKKAN UNTUK MEMOHON JAWATAN INI

Calon yang ideal memiliki:

• Kelayakan pelajaran minimum tahap SPM dan harus dikemukakan semasa menghadiri temuduga.
• Warganegara Malaysia, berumur antara 21 hingga 35 tahun (36 tahun & keatas akan dipertimbangkan jika mempunyai pengalaman kerja di industri Hygiene/Pest Control.
• Mempunyai lesen B2, D & GDL yang sah/ dalam proses mengambil lesen GDL.
• Minat melakukan kerja servis dan kerja luar (outdoor).
• Menetap di kawasan berdekatan.
• Pengambilan pekerja asing bergantung kepada kelulusan pihak berkuasa tempatan dan tertakluk pada permohonan visa mereka sendiri.

Sangat Diingini Jika Anda:

• Mempunyai sifat ingin belajar. Pengalaman tidak diperlukan kerana latihan insentif akan disediakan.
• Berdisiplin dan mampu mematuhi semua polisi dan dasar Syarikat.
• Berupaya untuk berbahasa Melayu dan juga memahami bahasa Inggeris mudah (penulisan dan percakapan).
• Boleh menggunakan telefon pintar dan celik IT/teknologi.

We’re looking for a motivated and dynamic Business Development Executive – Outdoor to join our expanding team. In this role, you’ll strengthen relationships with existing clients while driving new business growth through your strong sales skills and proactive mindset.

In this role you will be responsible for:

• To promote the Company and its products and services to its best advantage under the guidance of Sales Manager, Branch Manager, Area Sales Manager or other Senior Managers.
• To meet agreed sales targets for the Company’s products and services on a regular basis at budgeted price levels or better.
• Maintain extensive knowledge of market and competitors, identify and develop the company’s selling propositions and differentiators.
• To manage day to day sales activities, including proposal, service agreement, prospecting, market development, handling complaints and termination calls.
• Coordinating with various internal departments in ensuring proper execution and delivering outstanding customer service.
• To update daily sales in system and SOP compliances
• All monetary collection shall be returned to the company no later than two (2) days.
• Attend other work related duties as may be assigned to you from time to time.
• Make regular visits to clients’ to build rapport and to conduct presentations and/or premises inspections when necessary.
• Deal with clients’ complaints as a matter of urgency in accordance with company policy.
• Work closely with other team members to assist in collection
• Agile and flexible to perform on-site inspection
• Work closely with other team members to assist in collection

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in Sales
• Highly successful at converting clients with the ability to adhere to KPI's to ensure success
• Driven by data and building a network of excellent customer relationships
• Ability to work onsite and go on joint visits with Technical and Service colleagues
• Good understanding of Business clients in your designated locations
• Autonomous and thrive on challenges
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable:

• Excellent sales, solutions & negotiation skills
• Ability to reach & exceed sales targets
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

We’re looking for a motivated and dynamic Business Development Executive – Outdoor to join our expanding team. In this role, you’ll strengthen relationships with existing clients while driving new business growth through your strong sales skills and proactive mindset.

In this role you will be responsible for:

• To promote the Company and its products and services to its best advantage under the guidance of Sales Manager, Branch Manager, Area Sales Manager or other Senior Managers.
• To meet agreed sales targets for the Company’s products and services on a regular basis at budgeted price levels or better.
• Maintain extensive knowledge of market and competitors, identify and develop the company’s selling propositions and differentiators.
• To manage day to day sales activities, including proposal, service agreement, prospecting, market development, handling complaints and termination calls.
• Coordinating with various internal departments in ensuring proper execution and delivering outstanding customer service.
• To update daily sales in system and SOP compliances
• All monetary collection shall be returned to the company no later than two (2) days.
• Attend other work related duties as may be assigned to you from time to time.
• Make regular visits to clients’ to build rapport and to conduct presentations and/or premises inspections when necessary.
• Deal with clients’ complaints as a matter of urgency in accordance with company policy.
• Work closely with other team members to assist in collection
• Agile and flexible to perform on-site inspection
• Work closely with other team members to assist in collection

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in Sales
• Highly successful at converting clients with the ability to adhere to KPI's to ensure success
• Driven by data and building a network of excellent customer relationships
• Ability to work onsite and go on joint visits with Technical and Service colleagues
• Good understanding of Business clients in your designated locations
• Autonomous and thrive on challenges
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable:

• Excellent sales, solutions & negotiation skills
• Ability to reach & exceed sales targets
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

We’re looking for a motivated and dynamic Business Development Executive – Outdoor to join our expanding team. In this role, you’ll strengthen relationships with existing clients while driving new business growth through your strong sales skills and proactive mindset.

In this role you will be responsible for:

• To promote the Company and its products and services to its best advantage under the guidance of Sales Manager, Branch Manager, Area Sales Manager or other Senior Managers.
• To meet agreed sales targets for the Company’s products and services on a regular basis at budgeted price levels or better.
• Maintain extensive knowledge of market and competitors, identify and develop the company’s selling propositions and differentiators.
• To manage day to day sales activities, including proposal, service agreement, prospecting, market development, handling complaints and termination calls.
• Coordinating with various internal departments in ensuring proper execution and delivering outstanding customer service.
• To update daily sales in system and SOP compliances
• All monetary collection shall be returned to the company no later than two (2) days.
• Attend other work related duties as may be assigned to you from time to time.
• Make regular visits to clients’ to build rapport and to conduct presentations and/or premises inspections when necessary.
• Deal with clients’ complaints as a matter of urgency in accordance with company policy.
• Work closely with other team members to assist in collection
• Agile and flexible to perform on-site inspection
• Work closely with other team members to assist in collection

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in Sales
• Highly successful at converting clients with the ability to adhere to KPI's to ensure success
• Driven by data and building a network of excellent customer relationships
• Ability to work onsite and go on joint visits with Technical and Service colleagues
• Good understanding of Business clients in your designated locations
• Autonomous and thrive on challenges
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable:

• Excellent sales, solutions & negotiation skills
• Ability to reach & exceed sales targets
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

We’re looking for a motivated and dynamic Business Development Executive – Outdoor to join our expanding team. In this role, you’ll strengthen relationships with existing clients while driving new business growth through your strong sales skills and proactive mindset.

In this role you will be responsible for:

• To promote the Company and its products and services to its best advantage under the guidance of Sales Manager, Branch Manager, Area Sales Manager or other Senior Managers.
• To meet agreed sales targets for the Company’s products and services on a regular basis at budgeted price levels or better.
• Maintain extensive knowledge of market and competitors, identify and develop the company’s selling propositions and differentiators.
• To manage day to day sales activities, including proposal, service agreement, prospecting, market development, handling complaints and termination calls.
• Coordinating with various internal departments in ensuring proper execution and delivering outstanding customer service.
• To update daily sales in system and SOP compliances
• All monetary collection shall be returned to the company no later than two (2) days.
• Attend other work related duties as may be assigned to you from time to time.
• Make regular visits to clients’ to build rapport and to conduct presentations and/or premises inspections when necessary.
• Deal with clients’ complaints as a matter of urgency in accordance with company policy.
• Work closely with other team members to assist in collection
• Agile and flexible to perform on-site inspection
• Work closely with other team members to assist in collection

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in Sales
• Highly successful at converting clients with the ability to adhere to KPI's to ensure success
• Driven by data and building a network of excellent customer relationships
• Ability to work onsite and go on joint visits with Technical and Service colleagues
• Good understanding of Business clients in your designated locations
• Autonomous and thrive on challenges
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable:

• Excellent sales, solutions & negotiation skills
• Ability to reach & exceed sales targets
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

In this role you will be responsible for:

• Performing hygiene services such as replacing trash bags in the disposal bins for feminine hygiene products in restrooms, ensuring the bins function properly, maintaining a satisfactory level of cleanliness and sanitation for the bins, and so on.
• Seeking opportunities to generate additional income by promoting the Company's services to the best of your ability under the guidance of a Supervisor.
• Providing support to the Supervisor and team in task implementation.
• Building and maintaining good relationships with customers.
• Providing accurate and timely reports as directed by the Supervisor.
• Handing over service collection funds (if applicable) promptly or within two (2) days.
• Other tasks related to the job that may be assigned to you from time to time.
• Assisting branch on the technical works, such as Installation, Removal, Callouts.

The ideal candidate will possess:

• Minimum education qualification of SPM level and submission of the certificate during application.
• Malaysian citizenship, female, aged between 21 and 35 years old (36 years and above can still be considered if they have experience in the Hygiene industry).
• Possess a valid D (Manual) / GDL license and have your own vehicle.
• Interest in performing service and outdoor work.
• Residing in the nearby area.

Dalam peranan ini, anda akan bertanggungjawab untuk:

• Melakukan servis berkaitan dengan Hygiene seperti penukaran alas kaki pelbagai saiz, menambah dan mengantikan tisu tandas, sabun basuh tangan, hand sanitizer, toilet sanitizer, pewangi udara dan sebagainya di premis-premis pelanggan kami.
• Mencari peluang untuk menambah pendapatan sampingan dengan mempromosikan perkhidmatan Syarikat dengan sebaik mungkin di bawah bimbingan Penyelia.
• Memberi sokongan kepada Penyelia dan pasukan dalam pelaksanaan tugas.
• Membina dan mengekalkan hubungan yang baik dengan pelanggan-pelanggan.
• Memberi laporan yang betul dan tepat pada masanya apabila diarahkan oleh Penyelia.
• Menyerahkan wang kutipan servis (jika ada) dengan kadar yang segera atau dalam masa dua (2) hari.
• Hadir dan melibatkan diri di dalam perjumpaan/taklimat/mesyuarat mingguan/bulanan yang diadakan oleh pengurusan cawangan anda.
• Tugas-tugas lain yang berkaitan dengan pekerjaan yang mungkin diberikan kepada anda dari semasa ke semasa.

SEMUA JANTINA DARI PELBAGAI BANGSA ADALAH DIGALAKKAN UNTUK MEMOHON JAWATAN INI

Calon yang ideal memiliki:

• Kelayakan pelajaran minimum tahap SPM dan harus dikemukakan semasa menghadiri temuduga.
• Warganegara Malaysia, berumur antara 21 hingga 35 tahun (36 tahun & keatas akan dipertimbangkan jika mempunyai pengalaman kerja di industri Hygiene/Pest Control.
• Mempunyai lesen B2, D & GDL yang sah/ dalam proses mengambil lesen GDL.
• Minat melakukan kerja servis dan kerja luar (outdoor).
• Menetap di kawasan berdekatan.
• Pengambilan pekerja asing bergantung kepada kelulusan pihak berkuasa tempatan dan tertakluk pada permohonan visa mereka sendiri.

Sangat Diingini Jika Anda:

• Mempunyai sifat ingin belajar. Pengalaman tidak diperlukan kerana latihan insentif akan disediakan.
• Berdisiplin dan mampu mematuhi semua polisi dan dasar Syarikat.
• Berupaya untuk berbahasa Melayu dan juga memahami bahasa Inggeris mudah (penulisan dan percakapan).
• Boleh menggunakan telefon pintar dan celik IT/teknologi.

Rentokil Initial adalah sebuah syarikat perkhidmatan perniagaan antarabangsa yang mempunyai lebih dari 68,500 rakan sekerja di 90 buah negara.

Kami berusaha untuk melindungi orang ramai dan meningkatkan taraf kehidupan yang lebih baik, contohnya dengan mengawal makhluk perosak dan meningkatkan mutu kebersihan.

Kami pakar dalam bidang kami dan melabur dalam latihan, sains, inovasi dan teknologi.

Mendengar dan bertindak di atas maklum balas adalah sebahagian daripada budaya kami untuk menyokong rakan sekerja dan pelanggan kami. Rentokil Initial menganggap kesetaraan dan keadilan adalah hak asasi semua rakan sekerjanya.

Kami terapkan nilai-nilai Perkhidmatan, Hubungan dan Kerja berpasukan yang kami telah tanam ke dalam diri rakan-rakan sekerja kami di seluruh dunia.

Ketahui dengan lebih lanjut di careers.rentokil-initial.com

Dalam peranan ini, anda akan bertanggungjawab untuk:

• Melakukan servis kawalan makhluk perosak seperti semburan, pewasapan, dan pemasangan perangkap untuk menghapus dan mengawal pembiakan lipas, semut, anai-anai, nyamuk, tikus, lalat, kekaltu, dan haiwan-haiwan perosak yang lain.
• Memberi sokongan kepada Penyelia dan pasukan dalam pelaksanaan tugas.
• Membina dan mengekalkan hubungan yang baik dengan pelanggan-pelanggan.
• Memberi laporan yang betul dan tepat pada masanya apabila diarahkan oleh Penyelia.
• Tugas-tugas lain yang berkaitan dengan pekerjaan yang mungkin diberikan kepada anda dari semasa ke semasa.

SEMUA JANTINA DARI PELBAGAI BANGSA ADALAH DIGALAKKAN UNTUK MEMOHON JAWATAN INI

Calon yang ideal memiliki:

• Kelayakan pelajaran sekurang-kurangnya tahap SPM. Sijil SPM dan Sijil Tamat Sekolah versi asal (original) diperlukan untuk memohon jawatan ini.
• Warganegaraan Malaysia.
• Berumur antara 21 dan 35 tahun (36 tahun ke atas masih boleh dipertimbangkan sekiranya mempunyai pengalaman di dalam industri Pest Control).
• Mempunyai lesen B2, D, dan GDL yang sah.
• Mempunyai lesen Pesticide Applicator (PAL)
• Minat melakukan kerja servis dan kerja luar (outdoor).
• Menetap di kawasan berdekatan.

Sangat Diingini Jika Anda:

• Mempunyai pengalaman dalam bidang Pest Control.
• Berdisiplin dan mampu mematuhi semua polisi dan dasar Syarikat.
• Boleh bekerja lebih masa.
• Berupaya untuk berbahasa Melayu dan juga memahami bahasa Inggeris mudah (penulisan dan percakapan).
• Boleh menggunakan telefon pintar dan celik IT/teknologi.

We’re looking for a motivated and dynamic Business Development Executive – Outdoor to join our expanding team. In this role, you’ll strengthen relationships with existing clients while driving new business growth through your strong sales skills and proactive mindset. Enjoy a competitive salary, attractive commissions structure and great perks — including transport allowance, mobile phone, and laptop. 

In this role you will be responsible for:

• To promote the Company and its products and services to its best advantage under the guidance of Sales Manager, Branch Manager, Area Sales Manager or other Senior Managers.
• To meet agreed sales targets for the Company’s products and services on a regular basis at budgeted price levels or better.
• Maintain extensive knowledge of market and competitors, identify and develop the company’s selling propositions and differentiators.
• To manage day to day sales activities, including proposal, service agreement, prospecting, market development, handling complaints and termination calls.
• Coordinating with various internal departments in ensuring proper execution and delivering outstanding customer service.
• To update daily sales in system and SOP compliances
• All monetary collection shall be returned to the company no later than two (2) days.
• Attend other work related duties as may be assigned to you from time to time.
• Make regular visits to clients’ to build rapport and to conduct presentations and/or premises inspections when necessary.
• Deal with clients’ complaints as a matter of urgency in accordance with company policy.
• Work closely with other team members to assist in collection
• Agile and flexible to perform on-site inspection
• Work closely with other team members to assist in collection

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in Sales
• Highly successful at converting clients with the ability to adhere to KPI's to ensure success
• Driven by data and building a network of excellent customer relationships
• Ability to work onsite and go on joint visits with Technical and Service colleagues
• Good understanding of Business clients in your designated locations
• Autonomous and thrive on challenges
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable:

• Excellent sales, solutions & negotiation skills
• Ability to reach & exceed sales targets
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

We’re looking for a motivated and dynamic Business Development Executive – Outdoor to join our expanding team. In this role, you’ll strengthen relationships with existing clients while driving new business growth through your strong sales skills and proactive mindset.

In this role you will be responsible for:

• To promote the Company and its products and services to its best advantage under the guidance of Sales Manager, Branch Manager, Area Sales Manager or other Senior Managers.
• To meet agreed sales targets for the Company’s products and services on a regular basis at budgeted price levels or better.
• Maintain extensive knowledge of market and competitors, identify and develop the company’s selling propositions and differentiators.
• To manage day to day sales activities, including proposal, service agreement, prospecting, market development, handling complaints and termination calls.
• Coordinating with various internal departments in ensuring proper execution and delivering outstanding customer service.
• To update daily sales in system and SOP compliances
• All monetary collection shall be returned to the company no later than two (2) days.
• Attend other work related duties as may be assigned to you from time to time.
• Make regular visits to clients’ to build rapport and to conduct presentations and/or premises inspections when necessary.
• Deal with clients’ complaints as a matter of urgency in accordance with company policy.
• Work closely with other team members to assist in collection
• Agile and flexible to perform on-site inspection
• Work closely with other team members to assist in collection

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in Sales
• Highly successful at converting clients with the ability to adhere to KPI's to ensure success
• Driven by data and building a network of excellent customer relationships
• Ability to work onsite and go on joint visits with Technical and Service colleagues
• Good understanding of Business clients in your designated locations
• Autonomous and thrive on challenges
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable:

• Excellent sales, solutions & negotiation skills
• Ability to reach & exceed sales targets
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

We’re looking for a motivated and dynamic Sales Executive - Outdoor Account Management to join our expanding team. In this role, you’ll strengthen relationships with existing clients while driving new business growth through your strong sales skills and proactive mindset.

In this role you will be responsible for:

• To promote the Company and its products and services to its best advantage under the guidance of Sales Manager, Branch Manager, Area Sales Manager or other Senior Managers.
• To meet agreed sales targets for the Company’s products and services on a regular basis at budgeted price levels or better.
• Maintain extensive knowledge of market and competitors, identify and develop the company’s selling propositions and differentiators.
• To manage day to day sales activities, including proposal, service agreement, prospecting, market development, handling complaints and termination calls.
• Coordinating with various internal departments in ensuring proper execution and delivering outstanding customer service.
• To update daily sales in system and SOP compliances
• All monetary collection shall be returned to the company no later than two (2) days.
• Attend other work related duties as may be assigned to you from time to time.
• Make regular visits to clients’ to build rapport and to conduct presentations and/or premises inspections when necessary.
• Deal with clients’ complaints as a matter of urgency in accordance with company policy.
• Work closely with other team members to assist in collection
• Agile and flexible to perform on-site inspection
• Work closely with other team members to assist in collection

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in Sales
• Highly successful at converting clients with the ability to adhere to KPI's to ensure success
• Driven by data and building a network of excellent customer relationships
• Ability to work onsite and go on joint visits with Technical and Service colleagues
• Good understanding of Business clients in your designated locations
• Autonomous and thrive on challenges
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable:

• Excellent sales, solutions & negotiation skills
• Ability to reach & exceed sales targets
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

We’re looking for a motivated and dynamic Sales Executive - Outdoor Account Management to join our expanding team. In this role, you’ll strengthen relationships with existing clients while driving new business growth through your strong sales skills and proactive mindset.

In this role you will be responsible for:

• To promote the Company and its products and services to its best advantage under the guidance of Sales Manager, Branch Manager, Area Sales Manager or other Senior Managers.
• To meet agreed sales targets for the Company’s products and services on a regular basis at budgeted price levels or better.
• Maintain extensive knowledge of market and competitors, identify and develop the company’s selling propositions and differentiators.
• To manage day to day sales activities, including proposal, service agreement, prospecting, market development, handling complaints and termination calls.
• Coordinating with various internal departments in ensuring proper execution and delivering outstanding customer service.
• To update daily sales in system and SOP compliances
• All monetary collection shall be returned to the company no later than two (2) days.
• Attend other work related duties as may be assigned to you from time to time.
• Make regular visits to clients’ to build rapport and to conduct presentations and/or premises inspections when necessary.
• Deal with clients’ complaints as a matter of urgency in accordance with company policy.
• Work closely with other team members to assist in collection
• Agile and flexible to perform on-site inspection
• Work closely with other team members to assist in collection

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in Sales
• Highly successful at converting clients with the ability to adhere to KPI's to ensure success
• Driven by data and building a network of excellent customer relationships
• Ability to work onsite and go on joint visits with Technical and Service colleagues
• Good understanding of Business clients in your designated locations
• Autonomous and thrive on challenges
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable:

• Excellent sales, solutions & negotiation skills
• Ability to reach & exceed sales targets
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

We are looking for a motivated, dynamic Assistant Finance Business Partner (PH) & Project (MY) to join our team. Your new role would be reporting to the Senior Business Finance Manager and the Key Business Partner of Philippines and Malaysia Business.

In this role you will be responsible for:

Philippines

• Participate in business partnering with commercial and operations
• Support budget, rolling forecast preparation and monthly variance analysis for both Profit & Loss and Balance sheet
• Lead and coordinate the month-end closing process by establishing clear timelines and functional requirements
• Develop and leverage the different sources of data and provide a series of analysis and dashboard reporting
• Check source data to verify completeness and enhance accuracy
• Undertake and support various ad-hoc projects as directed

Malaysia

• Review of staff claims and streamlining of processes, where necessary
• Project manage E-invoicing monthly submission and ad-hoc troubleshooting
• Undertake and support various ad-hoc projects as directed

The ideal candidate will possess:

• Degree/ Diploma in Finance/ Accountancy or its equivalent.
• At Least 3-5 years of relevant working experience in Financial Analysis and Business Partnering.
• Willing to travel internationally up to 10%.

Highly Desirable:

• Advanced users of spreadsheet and presentation tools, particularly Google sheets, Microsoft Excel and Microsoft PowerPoint.
• Good analytical skills and able to present analysis in rationally while “speaking the audience’s language”.
• Independent, self-starter, self-motivated, result oriented as well as customer oriented.
• Ability to multi-task, work under pressure, and meet deadlines.
• Strong business and commercial acumen.

We’re looking for a motivated and dynamic Business Development Executive – Outdoor to join our expanding team. In this role, you’ll strengthen relationships with existing clients while driving new business growth through your strong sales skills and proactive mindset.

In this role you will be responsible for:

• To promote the Company and its products and services to its best advantage under the guidance of Sales Manager, Branch Manager, Area Sales Manager or other Senior Managers.
• To meet agreed sales targets for the Company’s products and services on a regular basis at budgeted price levels or better.
• Maintain extensive knowledge of market and competitors, identify and develop the company’s selling propositions and differentiators.
• To manage day to day sales activities, including proposal, service agreement, prospecting, market development, handling complaints and termination calls.
• Coordinating with various internal departments in ensuring proper execution and delivering outstanding customer service.
• To update daily sales in system and SOP compliances
• All monetary collection shall be returned to the company no later than two (2) days.
• Attend other work related duties as may be assigned to you from time to time.
• Make regular visits to clients’ to build rapport and to conduct presentations and/or premises inspections when necessary.
• Deal with clients’ complaints as a matter of urgency in accordance with company policy.
• Work closely with other team members to assist in collection
• Agile and flexible to perform on-site inspection
• Work closely with other team members to assist in collection

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in Sales
• Highly successful at converting clients with the ability to adhere to KPI's to ensure success
• Driven by data and building a network of excellent customer relationships
• Ability to work onsite and go on joint visits with Technical and Service colleagues
• Good understanding of Business clients in your designated locations
• Autonomous and thrive on challenges
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable:

• Excellent sales, solutions & negotiation skills
• Ability to reach & exceed sales targets
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

We are looking for a motivated, dynamic Customer Service Executive (Outdoor) to join our team based out of our offices in various locations. Your responsibilities will be to look to build on solid existing client relationships whilst also using your outstanding sales skills and outgoing personality to win new sales and clients in your sales territory.

To help to achieve this, we will provide you with a competitive base salary, highly rewarding incentive structure and career opportunities. You will also be given full product training, with hands on assistance from the customer care team.

In this role you will be responsible for:

• The candidate will play an active role in renewals and retaining customers & to achieve sales target given
• By providing excellent after sales service and regular communication between the customer and the Company
• Work closely with other team members to provide strong team representation in meeting customer’s expectations
• Conduct outdoor visits to customers i.e. contract renewal, attend to complaint and up selling/cross selling
• Work closely with other team members to assist in collection

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in customer care environment
• Highly successful at converting clients with the ability to adhere to KPI's to ensure success
• Driven by data and building a network of excellent customer relationships
• Good communication skills and has the ability to communicate fluently on the phone
• Call centre experience is an added advantage
• Good planning and organisational skills with attention to details.
• Ability to prioritise tasks with effective time management
• Good understanding of Business clients in your designated locations

Highly Desirable:

• Excellent customer service via F2F & negotiation skills
• Ability to reach & exceed up selling targets
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

Main Purposes of the role:

The role will be part of a team responsible for ensuring that day to day network operations run smoothly across the regions. This will include monitoring the environment and responding to incidents and problems as they arise and performing preventative maintenance where necessary.

Day to day activities will include responding to requests to perform changes and maintenance to the network in line with global standards.

Adherence to ITIL process and procedures alongside global standards is essential.

• The role will work closely with other regional and global resources. The role will also incorporate project and design work as overflow from the Network specialist team.
  
  In this role you will be responsible for:
• As required, it produces outline system designs and specifications, and overall architectures, topologies, configuration databases and design documentation of networks and networking technology within the organisation. Specifies user/system interfaces, including validation and error correction procedures, processing rules, access, security and audit controls. Assesses associated risks, and specifies recovery routines and contingency procedures. Translates logical designs into physical designs.
• Monitors service delivery performance metrics and liaises with managers and customers to ensure that service level agreements are not breached without the stakeholders being given the opportunity of planning for a deterioration in service.
• Carries out agreed operational procedures, including network configuration, installation and maintenance. Uses network management tools to collect and report on network load and performance statistics. Contributes to the implementation of maintenance and installation work. Uses standard procedures and tools to carry out defined system backups, restoring data where necessary. Identifies operational problems and contributes to their resolution.
• Identifies and resolves complex network problems following agreed procedures. Uses network management software and tools to collect agreed performance statistics. Carries out agreed network maintenance tasks.
• Provides technical expertise to enable the correct application of operational procedures. Uses network management tools to determine network load and performance statistics. Contributes to the planning and implementation of maintenance and installation work. Implements agreed network changes and maintenance routines. Identifies operational problems and contributes to their resolution, checking that they are managed in accordance with agreed standards and procedures. Provides reports and proposals for improvement to specialists, users and managers.
• Uses network management tools to produce management information on capacity and utilisation and investigate issues where necessary.
• Carries out routine audits and checks to ensure adherence to policies and procedures. Facilitates the implementation of mandatory electrical safety testing.
• Acts as the routine contact point between organisation and supplier. Collects and reports on supplier performance data.
• Reviews capacity, performance, availability and other operational metrics and takes appropriate action to ensure corrective and proactive maintenance of storage and backup systems to support the requirement to protect business information.
• Creates reports and proposals for improvement and contributes to the planning and implementation of new installations and scheduled maintenance and changes within the system.
• Prepares and maintains operational procedures and provides technical expertise and appropriate information to the management.
• Take an active part in the ownership of the service that we deliver

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in IT computing environment
• 2- 4 years minimum experience working in an IT Network or similar IT operations support role at an advance level

Experience:

• Has good understanding of technologies used within the organisation
• Extensive experience of Cisco Routing and Switching, Cisco ASA, Aruba Switching & Wireless, Stingray traffic manager, VPN, DHCP, Aerohive WAP’s and Velocloud SD-WAN
• Experience of technologies wider than networks, Microsoft Server technologies, Linux, specifically around Proxy Servers, DHCP, DNS
• The ability to work across technology silos to resolve issues independently

Knowledge & Skills:

• Works under broad direction. Work is often self-initiated. Is fully accountable for meeting allocated technical and/or project/supervisory objectives. Establishes milestones and has a significant role in the delegation of responsibilities.
• Influences organisation, customers, suppliers, partners and peers on the contribution of own specialism.
• Builds appropriate and effective business relationships.
• Makes decisions which impact the success of assigned projects i.e. results, deadlines and budget. Has significant influence over the allocation and management of resources appropriate to given assignments.
• Performs an extensive range and variety of complex technical and/or professional work activities. Undertakes work which requires the application of fundamental principles in a wide and often unpredictable range of contexts. Understands the relationship between own specialism and wider customer/organisational requirements.
• Has in-depth commercial and technical expertise, often in a variety of environments.
• Demonstrates an understanding of current developments in the application of Information Systems and is able to assimilate and interpret advice from specialists - technical or otherwise.
• Has some knowledge of IT standards and codes of conduct.
• Planning and organisation - Determining a course of action by breaking it down into smaller steps and by planning and resourcing each of these, making allowance for potential problems.
• Decision making - Making decisions at the appropriate time, taking into account the needs of the situation, priorities, constraints and the availability of necessary information.
• Initiative - Being proactive, taking action and anticipating opportunities.
• Communication - interact with other members of IT and the business through multiple methods of communication.
• Ownership - Must be able to demonstrate the ability to own a problem or incident and instill confidence that problems will be resolved in a timely manner.
• Improvisation - Dealing effectively with unexpected situations, taking advantage of opportunities and overcoming problems.
• Commercial orientation - Keeping commercial aspects continually in mind when taking actions or making decisions.
• Customer focus - Understanding the needs of the internal or external customer and keeping them in mind when taking actions or making decisions.
• Influence, persuasion and personal impact - The ability of an individual to convey a level of confidence and professionalism, positively influencing and persuading others to take a specific course of action when there is no direct line of command or control.
• Interaction with people - Establishing relationships and maintaining contacts with people from a variety of backgrounds. Effective and sensitive communicator in different societies and cultures.
• Teamwork - Working cooperatively (rather than competitively) with others to achieve a common goal

Rentokil Initial adalah sebuah syarikat perkhidmatan perniagaan antarabangsa yang mempunyai lebih dari 66,000 rakan sekerja di 70 buah negara.

Kami berusaha untuk melindungi orang ramai dan meningkatkan taraf kehidupan yang lebih baik, contohnya dengan mengawal makhluk perosak dan meningkatkan mutu kebersihan.

Kami pakar dalam bidang kami dan melabur dalam latihan, sains, inovasi dan teknologi.

Mendengar dan bertindak di atas maklum balas adalah sebahagian daripada budaya kami untuk menyokong rakan sekerja dan pelanggan kami. Rentokil Initial menganggap kesetaraan dan keadilan adalah hak asasi semua rakan sekerjanya.

Kami terapkan nilai-nilai Perkhidmatan, Hubungan dan Kerja berpasukan yang kami telah tanam ke dalam diri rakan-rakan sekerja kami di seluruh dunia.

Ketahui dengan lebih lanjut di careers.rentokil-initial.com

Dalam peranan ini, anda akan bertanggungjawab untuk:

• Melakukan servis kawalan makhluk perosak seperti semburan, pewasapan, dan pemasangan perangkap untuk menghapus dan mengawal pembiakan lipas, semut, anai-anai, nyamuk, tikus, lalat, kekaltu, dan haiwan-haiwan perosak yang lain.
• Memberi sokongan kepada Penyelia dan pasukan dalam pelaksanaan tugas.
• Membina dan mengekalkan hubungan yang baik dengan pelanggan-pelanggan.
• Memberi laporan yang betul dan tepat pada masanya apabila diarahkan oleh Penyelia.
• Tugas-tugas lain yang berkaitan dengan pekerjaan yang mungkin diberikan kepada anda dari semasa ke semasa.

SEMUA JANTINA DARI PELBAGAI BANGSA ADALAH DIGALAKKAN UNTUK MEMOHON JAWATAN INI

Calon yang ideal memiliki:

• Kelayakan pelajaran sekurang-kurangnya tahap SPM. Sijil SPM dan Sijil Tamat Sekolah versi asal (original) diperlukan untuk memohon jawatan ini.
• Warganegaraan Malaysia.
• Berumur antara 21 dan 35 tahun (36 tahun ke atas masih boleh dipertimbangkan sekiranya mempunyai pengalaman di dalam industri Pest Control).
• Mempunyai lesen B2, D, dan GDL yang sah.
• Mempunyai lesen Pesticide Applicator (PAL)
• Minat melakukan kerja servis dan kerja luar (outdoor).
• Menetap di kawasan berdekatan.

Sangat Diingini Jika Anda:

• Mempunyai pengalaman dalam bidang Pest Control.
• Berdisiplin dan mampu mematuhi semua polisi dan dasar Syarikat.
• Boleh bekerja lebih masa.
• Berupaya untuk berbahasa Melayu dan juga memahami bahasa Inggeris mudah (penulisan dan percakapan).
• Boleh menggunakan telefon pintar dan celik IT/teknologi.

Rentokil Initial is a global leader in Pest Control and Hygiene services, operating across 90 countries with 68,500 colleagues in Europe, the Americas, Asia & MENAT, Pacific and Africa. We provide services around the world that Protect People, Enhance Lives and Preserve our Planet.

Are you passionate about delivering best in class customer experiences? We have an exciting opportunity for a Customer Experience Lead to join our Regional Asia Team.

Reporting to the Asia Sales & Marketing Director, you will play a key role as an independent, inquisitive intelligence operative who extracts actionable customer insights through high-impact verbal interaction, replacing traditional, low-yield survey methods. Based in our Malaysia office, you will specifically reach out to customers across Hong Kong, Macau and Singapore.

This is a great role for someone with an inquisitive nature, a good listener with customer first mindset and have great sense of humour who can build rapport quickly and diffuse tension.

What You’ll Be Doing:

• Call Customers for Feedback: Call people who have stopped using our services or turned down a quote to find out the real reason why.
• Get the "Real" Story: Move past simple "tick-box" answers to get the honest, sometimes "brutal" truth that customers usually don't share.
• Be a Great Listener: Let customers talk for as long as they need—sometimes over 30 minutes—without rushing them.
• Take Fast Notes: Type quickly while the customer is talking so you don't miss any "golden nuggets" of information.
• Report Problems Fast: If a customer has an urgent issue, make sure the right person in the company knows about it immediately so they can fix it.
• Keep it Private: Make sure customers feel safe to speak openly by promising that their names won't be used in the wrong way.

What We’re Looking For:

We are seeking for a Bachelor’s degree holder, who have experience in:

• Customer-Facing Background: Proven track record in roles requiring direct, high-stakes customer interaction.
• Independent Operative: Experience in roles where they are perceived as neutral or separate from day-to-day operations to maximize contact honesty.
• Linguistic Versatility: Fluency in English, Malay, and Cantonese is essential.

The ideal candidate must have:

• High EQ & Active Listening: Must possess a natural gift for getting people to talk and the empathy to listen without "an axe to grind".
• Operational Agility: Ability to manage fluid call volumes—ranging from 10 to 100+ daily interactions—while allowing high-value conversations to exceed 30 minutes if necessary.
• Fast-Paced Documentation: Exceptional typing speed and note-taking abilities to ensure no intelligence is lost during the "flow" of conversation.
• Ownership Mentality: A willingness to take full accountability for issues raised during calls until they are resolved.