Total 2 job vacancies by Quest

Roles & Responsibilities

· To perform calibration, engineering assessment, preventive maintenance, corrective maintenance, troubleshooting, on-site installation and commissioning

· To attend to urgent service calls to maintain the operation of tools at off-hours

· To provide quotation for repair parts replacement work

· To ensure that all service records are properly documented

· Respond and reply to customer enquiry

Qualifications / Requirements

· Diploma / Higher Nitec / Nitec in Electronic / Electrical / Electromechanical Engineering or equivalent

· Preferably with 2 years of experience or more

· Preferred someone with experience in troubleshooting, electronics and electrical instruments

· Ability to troubleshoot, investigate and resolve technical problems

· Team player as well as the ability to work independently and possess good communication skills

· Must be prepared to work beyond normal working hours

· Computer literate and familiar with MS Office

· Fresh graduates who are highly motivated and are keen to learn new skills and be part of a dynamic team will be considered

The Role

You are the Ambassador, the first point of contact for Podiatry Quest!

Our Ambassadors are customer-centric and are passionate about service delivery and assertive to hold difficult conversations.

You will

• greet customers warmly and ascertain issues and appointments or reasons for calling with an enthusiastic attitude.
• deliver a positive customer experience and manage the needs of our customers through all communication channels efficiently.
• manage reception, make appointments, registration and collecting payments.
• assist with sterilisation of instruments with an autoclave to infection control standards
• run the clinic backend operations including stock-take, ordering of consumables, prepping of clinic rooms.
• support other ad-hoc work duties assigned.

What You'll Need to Succeed:

• Good command of written and spoken English to handle English-speaking customers.
• Personality traits – Good attitude, enthusiastic, able to work independently, detail-oriented, responsible, trustworthy, ethical and goal-focused.
• Customer service skills – Attentiveness, empathy, patience and consistency, persuasion, immaculate telephone manners and communication skills.
• Analytical thinking and high problem-solving skills.
• Basic IT skills

Job Highlights

• Friendly Working Environment
• Starting in January 2024
• 5.5 days work-week (office hours), Sun and PH Off.
• Compressed Work-Week (to rest on Alt Sat) available.
• Training will be provided.

Kindly send in your resume here stating your expected salary and availability.

Thank you for your application.