EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.
We are searching for a skilled Lead DevOps Engineer to guide our team in implementing and managing cutting-edge End User Computing (EUC) and virtual desktop environments. This role involves driving innovation, ensuring optimal performance, and maintaining security standards while collaborating across teams to deliver seamless solutions.
Responsibilities
- Design, implement, and manage Citrix & Azure Virtual Desktop (AVD) environments to ensure optimal performance, security, and user experience
- Monitor and maintain Citrix & AVD deployments, including troubleshooting issues related to connectivity, performance, and user access
- Collaborate with cross-functional teams to integrate AVD solutions with existing infrastructure and applications
- Provide technical support and training to end users and IT staff on Citrix & AVD-related topics
- Create and maintain documentation for Citrix & AVD configurations, procedures, and troubleshooting guides
- Participate in capacity planning and scaling of AVD resources to meet organizational needs
- Ensure compliance with security policies and regulations in the Citrix & AVD environment
- Develop and enforce best practices for AVD configuration, deployment, and management
- Design, deliver, automate, and script modules for related Azure services supporting AVD host pools
- Stay current with AVD features, updates, and industry trends to continuously improve the virtual desktop environment
- Collaborate with vendors and third-party providers to support and enhance AVD solutions
- Resolve complex technical problems at a 3rd level of support when required
Requirements
- Bachelor's degree in IT or a related field is mandatory, Master’s degree is an asset
- Background in architecting and participating in complex EUC solutions in international environments or multinational organizations for over 5 years
- At least 1 year of relevant leadership experience
- Expertise in EUC/Workspace platforms: On-prem Active Directory/Azure Active Directory, Networking platforms, Imaging, Packaging, Intune, SCCM, Workspace One/AirWatch, with a strong focus on Azure Virtual Desktop & Citrix
- Familiarity with Microsoft 365 Administration is a valuable addition
- Proficiency in DevSecOps tools and technologies such as GitHub, Azure DevOps, and CI/CD pipelines
- Several years of experience in EUC & Workspace projects, including major Windows upgrades, EUC conversions from on-prem to cloud, and Citrix upgrades and migrations to Azure
- Knowledge of agile methodologies and tools such as Jira and Scrum
- Competency in resolving technical problems acting as 3rd level support for projects
- Strong upward and downward communication skills at all levels
- Excellent problem-solving skills and attention to detail
- Team player with a proactive attitude
- Ability to multitask and stay calm under pressure
- Flexibility to adapt to different situations and multicultural environments
- Excellent command of written and spoken English (B2+ level)
Nice to have
- Microsoft-related certifications
We offer
- Full access to cutting-edge tools and technologies
- Competitive compensation depending on experience and skills
- All-around Social package: professional & soft skills training, medical & family care programs, sports
- Free English classes
- Unlimited access to LinkedIn learning solutions
- Continuous experience exchange with experts and professionals worldwide
- Friendly team and comfortable working environment
- Engineering, corporate, and social events within and outside the Company
- Flexible working schedule
- Opportunities for self-realization
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