A results-oriented IT Administrator and Data Security Officer is responsible for managing the organization's IT infrastructure and safeguarding its data assets. the role involves supervising the IT department, upgrading hardware and software, troubleshooting issues, and maintaining efficient network and server operations. they ensure the optimization of IT infrastructure performance to enhance system efficiency across the company. Additionally, implement robust data security measures, including encryption and access controls, conduct risk assessments, and address vulnerabilities to prevent breaches. The position requires ensuring compliance with regulations like GDPR or HIPAA, training staff on IT and cybersecurity best practices, and responding effectively to security incidents. This dual role fosters a secure, efficient, and resilient IT environment that supports organizational goals.
Specific Responsibilities:
- Monitoring and maintaining networks and inventory lists for both software and hardware
- Monitor and maintain tech refresh plans for both software and hardware
- Upgrading, installing and configuring new hardware and software to meet company objectives.
- Implementing security protocols and procedures to prevent potential threats.
- Creating user accounts and maintain access contro based on principle of least privilege
- Maintain information and cyber security hygiene for all systems
- Performing diagnostic tests and debugging procedures to optimize computer systems.
- Documenting processes, as well as backing up and archiving data.
- Developing data retrieval and recovery procedures.
- Designing and implementing efficient end-user feedback and error reporting systems.
- Keeping up to date with advancements and best practices in IT administration.
- Creating email & WECARE for new hire.
- Update and maintaining the L&D Portal.
- Coordinate with provider for maintenance and system issue (3CX, Unifi, EntryPass, WeCare, etc)
- On call and standby for any system maintenance or disruptions in the office, including after office hours, on weekends, and on public holidays.
- Ad Hoc Task
Perks & Benefits
- Casual dress code
- Regular team activities
- Medical insurance
- Personal leave
- Open culture
- Personal development opportunities
- Paid training and development
