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Jobs in Malaysia   »   Jobs in Shah Alam   »   Customer Service / Call Centre Job   »   Customer Service Executive
Precision Control Sdn Bhd picture 1 Precision Control Sdn Bhd picture 2

Customer Service Executive

Precision Control Sdn Bhd

Precision Control Sdn Bhd company logo

- Prefer Chinese candidate

Responsibilities:

  • Sales administration or support departments carry out essential functions in support of sales teams.
  • Handling all correspondences and organizing contacts between the sales engineers and their customers.
  • Interact with customers and to provide excellent customer services and information in response to product enquiries, delivery progress, payment, warranty & repair matters.
  • Taking, progressing and monitoring orders.
  • Raise Purchase requisition (PR), Goods Outgoing Order (GOO), Work Order (WO)
  • Prepare quotations for customers and follow up to close sales.
  • Perform after-sales service to ensure customer satisfaction, develop brand loyalty and generate repeat customer.
  • Keeping records of sales order and compiling them into sales report for management.
  • Carry out mail shot for sales and marketing activities to customers.
  • Identifying leads and targeting business.
  • Perform any other ad-hoc office duties assigned by superior whenever required.


Requirements:

  • Candidate must possess at least Primary/Secondary School/SPM/"O" Level, Higher Secondary/STPM/"A" Level/Pre-U, Diploma/Advanced/Higher/Graduate Diploma in Business Studies/Administration/Management, Human Resource Management, Secretarial or equivalent.
  • Required language(s): English, Chinese, Bahasa Malaysia
  • At least 1 Year(s) of working experience in the related field is required for this position.
  • Advantage if have working experience in administrative/operational task or customer service, any industry.
  • Good Interpersonal and communication skills with all levels of colleagues and external parties
  • Good attitude, responsible, enthusiastic & detail-oriented
  • Good computer skills and able to multi-tasking.
  • Able to start work immediately will be an added advantage
  • Must be able to work in Shah Alam
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