Role:
Full-time permanent : 9am-6pm postion
Responsibilities:
- Provide Customer Support Experience for end-user through phone/email/chat, in order to increase lifetime value, and overall customer satisfaction
- Provide strategic advise and help solve technical issues
- Fast learner of technical skills and proactive in staying up to date on technical and product details.
Requirements:
- Candidates must possess at least a SPM (O Level) / Diploma/ Degree in any field.
- Experience working in contact center or outsourcing company is an added advantage.
- Applicants must be able to speak and write in English AND Mandarin (to Support Mandarin-speaking countries such as China, Taiwan)
- Applicants must be willing to work in Kuala Lumpur area nearby LRT (KL Sentral Station).
- Fresh graduates are welcome to apply as training will be provided.
- Regular working hours 5 days per week depend on country served.
- Local Malaysian only
10 Permanent position(s) available for Malaysian
