Responsibilities
Important Requirement: configured HVAC analytics and built digital twin models of HVAC equipment in the past.
Core Responsibilities
- Ensuring clients and partners are delivered and supported with the highest quality fault detection
and diagnostics product.
- Collaboratively completing onboarding projects and communicating timelines and milestones to ensure analytics fulfills its role in a timely manner at a high level of quality.
- Conducting onboarding activities such as installing Data Collection Services, Discovery of data and
organize for Digital Building Engineers.
- Help to troubleshoot Diagnostics to perform automated fault detection on customer’s HVAC
equipment.
- Take request to review the findings and validate the results reported by the software.
- Train and engage customer and partner users specific to the Data Transfer Service, Data connectivity, and related networking issues.
Qualifications
- Confident, self-motivated, and comfortable quickly grasping new technologies
- Comfortable communicating with customer and partners
- Mechanical Engineering or related technical degree or 5 - 6 years related industry experience
- 1 - 2 years hands on experience in HVAC, controls, or fault detection and diagnostics
- Exposure to BAS protocols such as BACnet, Haystack, oBIX and Modbus
- Exposure to BAS networking principals
- Excellent verbal and written communication
- Ideally, exposure to automated ongoing commissioning, fault detection and diagnostics,
performance measurement and verification
- Ideally, exposure to with meta data applications such as use of tags and standards, e.g., Project Haystack
The Ideal Candidate
- Has a bachelor’s in mechanical engineering (or a related technical degree) and an interest in building systems or has significant field experience in a controls or services company serving the buildings industry.
- Has a certificate or equivalent experience in basic networking or computer fundamentals (must be familiar with firewall, server, basic networking commands)
- Learns technical and engineering solutions quickly and thoroughly and strives to improve upon them.
- Can communicate technical information effectively to customers over the phone and through emails.
- Can effectively manage multiple projects, in multiple countries, at the same time.
- Is thorough and analytical with good attention to detail.
- Can creatively help streamline processes and find efficiencies for executing complex technical tasks.
- Can effectively conceive of and communicate product development ideas to company leadership and the product development teams.
- Is comfortable working in an environment where work processes are still being established and constantly being refined.
- Is motivated about changing the built environment with a new generation of tools, technologies, and business models.
- Would like to work in a close knit, passionate environment where communication is key, and the learning experience is invaluable.
Required Skills
HVAC, Build Automation System, Schneider BMS, Fault Detection and Diagnostics
Years Of Experience Needed
3
