A Process Improvement Officer will be responsible for:
Aligning project and improvement plans with broader organizational goals.
Assisting in end-to-end project planning, execution, monitoring, and closure.
Developing project scopes, objectives, timelines, and resource plans.
Monitoring project risks and issues; develop mitigation strategies.
Preparing and presenting regular project status reports to stakeholders and leadership.
Designing initiatives using analytical and conceptual problem solving to improve process gaps.
Creating a system to evaluate the success of any adjustments made within the organization and present any findings.
Working with functional stakeholders to lead and drive projects that enable business improvement and transformation.
Communicating effectively to ensure alignment of expectations and deliverables.
Requirements
Bachelor's Degree preferably in Business / Management or any related course
At least 2 years of relevant experience in Product, Project or Operations Management with strong analytical, organization, problem-solving, and follow-through skills
Knowledgeable in process management tools to be able to design, update and maintain process documents and can efficiently prioritize multiple tasks, projects, and target dates simultaneously
Can work closely with cross-functional teams and can assemble, interpret and apply critical thinking to data to help counsel decisions
Having experience in reporting / presenting to executives or upper management on high level metrics and key strategic decisions is a plus
Proficiency in MS Excel and Google Sheets is a plus
Proficiency in data extraction, transformation and loading is a plus
