Network Performance & Optimization
- Monitor and analyze KPIs such as accessibility, retainability, throughput, latency, and mobility performance
- Identify root causes of network performance degradation and propose corrective actions
- Optimize radio parameters (e.g., power, tilt, neighbor lists, handover thresholds)
- Perform capacity planning and traffic balancing
Data Analysis & Reporting
- Analyze drive test data, OSS counters, and customer experience metrics
- Create performance reports and optimization recommendations
- Use tools such as TEMS, Nemo, Actix, Windcatcher, or vendor OSS platforms
Field & Office Activities
- Conduct drive tests and walk tests for coverage and quality assessment
- Support new site integration, site acceptance, and post-launch optimization
- Coordinate with field engineers, RF planning teams, and operations teams
Cross-Functional Collaboration
- Work closely with RF Planning, Core Network, Transport, and Field Maintenance teams
- Support customer complaints analysis and resolution
- Assist in network modernization and technology rollout projects
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