Program Manager

PLANNING

• Define, strategize, and justify the entire plan for the project in coordination with the different internal teams. This includes but is not limited to the following: team allocation, timelines, budget, and process.
• Collaborate with:
• Account Management Team to determine breakdown of project inclusions
• Servicing Teams to determine and monitor task assignments, project member appointments and timelines
• Finance Team to determine billable tasks and projects

DELIVERY

• Implement & monitor execution of the project plan in meeting the organization goal for project schedule, budget, and quality expectation.
• Proactively identify risks and other issues that may arise to mitigate them in a timely manner.
• Facilitate the day-to-day management of ongoing projects, including the daily scrum, sprint planning, sprint demo and retrospective meetings.

SATISFACTION

• Aid in managing Servicing Team’s workload capacity, competency, and satisfaction in accomplishing agency projects.
• Aid the Account Management Team to satisfy client relationship and expectations for all agency deliverables. To ensure contracted product & work requirements are fulfilled.
• Report accurate project status internally to management, and to relevant customer stakeholders.

REQUIRED QUALIFICATIONS

• Bachelor’s degree in Business, IT, Engineering, or related field
• 2 to 5 years experience in project/program management, Scrum Master or Agile Coach
• Strong understanding of Scrum, Agile, and Lean principles
• Strong experience managing complex, cross-functional program & projects
• Proven ability to manage timelines, and dependencies
• Experience supporting multiple teams in a software development environment
• Excellent communication, facilitation, and conflict-resolution skills
• Excellent stakeholder management and executive communication skills
• Candidate must be willing to work on-site if required, but will otherwise have the flexibility to work from anywhere
• Certified Scrum Master (CSM), PSM, PMP, PgMP, SAFe Agilist, or equivalent certification
• Experience in Agile, hybrid, or scaled Agile environments
• Experience working with product, engineering, and business teams
• Familiarity with Jira, Confluence, or similar tools
• Must be willing to report on a Hybrid setup (once to twice a week) in our office in Quezon City​

Digital isn’t the easiest industry to be part of — it’s always on and always evolving. The client pressure is real, but with the right support and programs in place, you’ll know you’ve got it — and we gotchu too as part of one of only two agencies in the Philippines certified as a Great Place to Work.

BEST SUPPORT FAM

• Immerse in a supportive atmosphere with uplifting mentors and teams.
• Vibe with us through monthly employee programs and events
• Get recognized for your hustle – we celebrate wins

DIGITAL 1ST PRODUCTIVITY

• Level up on efficiency through Digital 1st equipment, tools, and systems.
• Boost your skills with in-house learning programs and company-sponsored training
• Stay agile by adhering to SCRUM and Agile methodologies and rituals.

FULFILLING BREAKTHROUGHS

• Own your career path with regular appraisals and growth opportunities.
• Rotate through diverse projects, gaining exposure to different languages, frameworks, and platforms
• Use your leaves in any way you like – for catching up, pursuing your passions, or contributing to the community.
• Stay healthy and secured with HMO and life insurance, plus all-around support from different experts on mental health, nutrition, finances, and more.