We are looking for a detail-oriented and customer-focused Customer Support Representative to assist clients with inquiries, provide administrative support, and ensure a positive customer experience. The ideal candidate has strong communication skills, basic bookkeeping knowledge, and the ability to manage customer concerns professionally. Responsibilities include responding to customer inquiries through phone, email, chat, and social media platforms, maintaining accurate records, assisting with data entry and bookkeeping-related tasks, handling customer complaints and concerns, and providing timely solutions. The role also involves supporting daily office operations, managing social media interactions, and coordinating with other departments to ensure efficient service delivery. Candidates should possess excellent interpersonal skills, be organized, dependable, and able to work effectively in a fast-paced environment while maintaining a high level of professionalism and customer satisfaction.
DRMI-001193
