Review candidate profiles and assess fit against available job opportunities.
Guide job seekers on profile completeness, readiness, and interview logistics.
Communicate requirements and expectations clearly to candidates.
Coordinate interview scheduling between job seekers and employers.
Ensure timely and accurate candidate submissions to employers.
Support high-volume placement activity to maximize successful matches.
Maintain accurate records across tools and systems.
Track outreach, outcomes, and follow-ups independently.
Adhere to quality and turnaround standards.
Qualifications
High School graduate.
Excellent English communication skills.
4+ years of experience in contact center, customer support, or high-volume outbound / inbound calling.
At least 1 year of experience in recruitment operations.
Strong English communication and call-handling skills, with the ability to confidently manage difficult conversations and follow-ups with candidates and clients.
Ability to take control of calls, drive conversations effectively, and ensure timely coordination and resolution.
Comfortable working in a fast-paced, high-volume environment with multiple priorities.
