Job Brief
This role is responsible for maintaining business development and marketing content, including proposal responses and other marketing materials, and for generating new content and deliverables. The role identifies best practices for marketing, business development, and sales processes and systems, and provides related training, guidance, and procedures. The role also coordinates
across the business to develop solutions and knowledge centers that support intelligence sharing, and leverages data systems to support proposal strategy and broader business strategic planning efforts.
Responsibilities and Duties
- Update employee information including license information and project experiences to ensure consistency with all the employees connected to the projects
- Collaborate with Marketing and bid teams and support information requests for site content and searches, updates to individual marketing collateral libraries, and organize data and compile results using company templates in line with corporate guidelines
- Update project profiles content and data including description summaries and metadata essential to searching and reporting
- Update and maintain opportunity record and proposal libraries post submission
- Modify and create SharePoint site pages, libraries, and other site applications
- Update and maintain links, add new content to libraries as requested
- Assist CRM administrator and super users in maintaining opportunity, client-related, and project-related fields as needed
- Maintain current processes and incorporate documentation updates as required
- Escalate and analyze identified issues and concerns to the Team Lead for timely resolution.
- Assess identified issues and collate documentation to assist in investigating and in resolving common and recurring issues
- Support selected simple process improvement initiatives to streamline processes across platforms
- Performs direct knowledge management related tasks or requests for information from others. Assembles and organizes content for knowledge management libraries.
