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Primary Purpose of Role
· Customer care for service customers
· Order entry activate sales and purchase orders
· Follow up on and optimize inventory related to service
· Work planning on ongoing work and make sure all parts are available on time
· Follow up service customers
Key Responsibilities
· Participant on customer meetings
· Work planning
· Arrange for service travels ( booking of flights hotels)
· Arrange for shipments of parts to external service areas
· Order handling all service work
· Follow up customers
· Enter orders
· Purchase
· Send Order confirmation
· Keep customer updated on delivery up to delivery
Key Performance Measures
· Accurate
· Effective
· High work capacity
· Good Communicator
· Curious
· Technical interest
Competencies and Behaviors
· Order handling
· Knowledge on custom procedures
· Extroverted personality
Experience & Qualifications
Required
· Good ERP understanding
· Strong MS365 skills
· Strong in communicating Norwegian and English
Preferred
· 365Dinamics skills
· Logistic education
· Sales experience
· Technical understanding
