Total 29 job vacancies in WP Putrajaya

Office Location: KPMG Tower, Petaling Jaya

Targeted Project Location: Putrajaya

We are seeking a skilled and experienced Business Analyst for IT application implementation project and application maintenance.

Responsibilities:

• Perform the requirements gathering and produce the Business Requirement Specification (BRS).
• Provide consultancy on the business processes.
• Perform analysis on customer requirements and produce functional design.
• Document the function design in Functional Design Specification (FDS).
• Perform the BRS and FDS walkthrough with customers.
• Perform walkthrough session on business requirement and functional design outcome with customer.
• Perform the functional design discussion with technical team members.
• Perform and document impact analysis on business functions in the system, based change request from customer.
• Develop the test scenarios and test scripts. Perform configuration of the system based on input of functional details and business requirements.
• Carry out the testing including the mobile application, web application and administration portal systems.
• Supporting the customer during the customer testing.
• Conduct the training to the customer.
• Perform the application maintenance support.

Requirements:-

• Working experience as a Business Analyst or equivalent position
• Experiences Mobile Application/Internet Application would be an added advantage. Experiences banking industry system would be an added advantage.
• Willing to travel and be based in customer site at oversea country.
• Good command of Bahasa Malaysia and English Good interpersonal skills, a team player and able to work independently.
• Must be analytical and a problem-solver.

If you meet the above requirements and are excited about working with a dynamic team on cutting-edge technology, please apply with your resume and a cover letter. We look forward to hearing from you! 

Perks & Benefits

• Nearby public transport
• Central location
• Medical insurance
• Open culture
• Personal development opportunities
• There is an in-lieu replacement leave PH fall on Saturday
• Recognize all Public Holidays in Selangor state
• Parking Allowance, Medical, Optical, Dental Benefits

Office Location: KPMG Tower, Petaling Jaya

Targeted Project Location: Putrajaya

We are seeking for skilled and experienced IT Presales and Solutioning talents to join Silverlake Mobility Ecosystem Sdn Bhd.

Job Description

Responsibilities:

•  Involve extensively in pre-during-post tender/RFQ/RFP exercise thru business and technical solutioning.
• Perform requirement gathering with potential customers on identify the solution required for the potential customer.
• Develop and present business, technical and implementation proposals, including solution development with partners/sub-contractors.
• Meet potential customers to gather requirements, match and adjust the products for proposed solution and present the outcomes to the customers.
• Prepare the details proposal include tech specification and proposed solution (Potentially could be merging of various products from different product owners/technology partners) to meet the need on the proposed solution
• Drive and perform presentation and demonstrations on products and solutions.
• Perform PoC preparation and presentation.
• Coordinate with implementation team to de-derive the implementation effort requires for the purpose of proposal costing.
• Perform the hand over of proposal details to implementation team upon the winning of the project.

Qualification:

• Bachelor or Higher Diploma/Degree/Master in any discipline
• Well verse with FSI industry related to digital channels, customer engagement services, data analytic or gov Industry.
• Well verse with market application platform and database software, product and license structure.
• Well verse with micro services and cloud architecture, mobile architecture
• Experience in pre-sales activities and proposal write-up.
• Minimum 5 years’ experiences in an IT application capacity from FSI or IT industry
• Proven track records in IT application pre-during-post tender/RFQ/RFP exercise thru business and technical solutioning
• Excellent written and spoken communication and interpersonal skills
• Strong sense of ownership of assignments and able to relate to customers’ needs
• Able to work independently and possess good attitude
• Willing to travel to outstation and overseas

If you meet the above requirements and are excited about working with a dynamic team on cutting-edge technology, please apply with your resume send to alvenlee@silverglobe.com . We look forward to hearing from you!

Perks & Benefits

• Personal development opportunities
• There is an in-lieu replacement leave PH fall on Saturday
• Recognize all Public Holidays in Selangor state
• Parking Allowance, Medical, Optical, Dental Benefits

We are looking for a Customer Care Agent that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Job Responsibilities:

Handle calls and email enquiries.

Record all call information.

Provide proper advise to caller by explaining procedures & providing information.

Coordinate with working partners to assist caller when needed.

• Follow up promptly and / or escalate cases to supervisor.

Job Requirements:

Degree / Diploma / Cert / SPM holder with good command of English and Bahasa Malaysia. Mandarin and Tamil will be added advantage.

Previous experience in a customer support role (Inbound & Outbound call)

Strong phone and verbal communication skills along with active listening.

Customer focus and adaptability to different personality types.

Ability to multi-task, set priorities and manage time effectively.

Job Requirement:

• Candidate should possess a Diploma / Advanced Diploma or equivalent in Logistic / Transportation
• Preferably at least 3 years of related working experience.
• Preferably undefined specializing in Transportation / Logistics or equivalent.
• Good communication skills in English,Malay language for both spoken and written
• 1 undefined positions available

Job Requirement:

• Candidate should possess a Diploma / Advanced Diploma, Professional Certificates or equivalent in All Business Field
• Preferably at least 4 years of related working experience.
• Preferably undefined specializing in Maintenance / Repair or equivalent.
• Good communication skills in English,Malay language for both spoken and written
• 1 undefined positions available

Job Requirement:

• Candidate should possess a Professional Certificates, Primary / Secondary School or equivalent in All Services Field
• Preferably at least 2 years of related working experience.
• Preferably undefined specializing in Maintenance / Repair or equivalent.
• Good communication skills in English/ Malay language for both spoken and written
• 4 undefined positions available

We are looking for talented and passionate TikTok Live Hosts to join our team. As a high-growth electronics company, we need someone who can bring their creativity and expertise to elevate our livestreaming experience and establish us as a top-tier TikTok livestreaming platform in Malaysia.

These dynamic individuals will be responsible for building a loyal and enthusiastic fan base by delivering exceptional livestreaming performances. Candidates will play a crucial role in shaping our livestreaming strategy and will work hand in hand with our marketing team in Malaysia.

Responsibilities of a TikTok Livestreamer Host include, but are not limited to:

• Host engaging and entertaining livestreams on TikTok, captivating audiences and driving viewer engagement.
• Excellent communication and presentation skills, with the ability to connect with viewers and pass on important information such as product specifications and promotion mechanics to audience.
• Stay up to date with the latest trends and developments in the TikTok livestreaming space, to constantly improve and innovate our livestreaming content.
• Collaborate with the other team members to develop and execute livestreaming strategies that align with our overall brand goals.
• Create unique and compelling content for livestreams, such as interactive experiences, to keep viewers entertained and coming back for more.
• Establish a strong online presence and cultivate a loyal fan base by actively engaging with viewers during livestreams, responding to comments, and fostering a sense of community.
• Stay informed about TikTok platform updates, policies, and best practices, ensuring compliance and maximizing the potential of our livestreaming activities.
• Collaborate with other livestream hosts and influencers to create joint livestreaming events and cross-promote each other's content, maximizing audience reach and engagement.
• Assist in training and mentoring new livestream hosts, sharing your expertise and helping to develop their skills.

• Fluent in speaking Malay
• Comfortable & passionate about conducting livestreams
• Strong ability to engage and interact well with viewers and customers
• Collaborative spirit, with the ability to work effectively within a team and collaborate with other content creators and influencers.
• Willing to work in shifts (including weekends)
• Candidates with prior experience/knowledge of electronic products and livestreaming preferred.

Tune Protect strives to be the go-to insuretech for millennials and Gen Z. We are listed on the main market of Bursa Malaysia since 2013 where our main business is insurance, reinsurance and going forward - insurance technology solutions! We are simplifying consumer's experience with different products and technology that complement consumer's lifestyle needs!  

There’s a lot of things happening at Tune Protect and we are looking for creative, agile, independent and fast paced - all rounder hustlers to join us on this challenging, yet amazing journey. If you’re experimental and aren’t afraid to make mistakes, welcome! 

Here, you will formulate creative solutions for our customers, juggle numerous items in making them simple, own and drive initiatives, and collaborate with super fun and hard-working group of people who are utterly passionate about their mission. 

JOB RESPONSIBILITIES:

• Carry out market research to observe market trends and evolution and the regulatory landscape in the industry.
• Perform a User Acceptance Test (UAT) to ensure the products are administered correctly in the system.  
• Develop product & marketing collaterals in close collaboration with relevant departments. Coordinate documents/materials review and sign-off.
•  Provide product training to relevant stakeholders.
• Serves as a secretary of the Product Steering Committee. Follow up with stakeholders on agreed action items and timeline.
• Carry out any other ad-hoc tasks as and when assigned by the supervisor in relation to products.

QUALIFICATIONS

• Degree in any discipline, preferably in the Actuary or Statistics discipline.
• Fresh graduate or minimum 1 – 2 years of experience in product management, pricing, or underwriting in General Insurance

OTHER REQUIREMENTS

•  Good interpersonal skills.
• ·Good command of written and spoken English

We look after our tribe really well! On top of insurance coverage for you and your family, we provide free flow of coffee, tea and biscuits, professional accreditation support and generous amount of e-learning courses and annual leaves! We practice hot desking and take social networking very seriously!

Tune Protect strives to be the go-to insuretech for millennials and Gen Z. We are listed on the main market of Bursa Malaysia since 2013 where our main business is insurance, reinsurance and going forward - insurance technology solutions! We are simplifying consumer's experience with different products and technology that complement consumer's lifestyle needs!  

There’s a lot of things happening at Tune Protect and we are looking for creative, agile, independent and fast paced - all rounder hustlers to join us on this challenging, yet amazing journey. If you’re experimental and aren’t afraid to make mistakes, welcome! 

Here, you will formulate creative solutions for our customers, juggle numerous items in making them simple, own and drive initiatives, and collaborate with super fun and hard-working group of people who are utterly passionate about their mission.

The Core Job:

• Configuration, Administration, Maintenance and Troubleshooting of enterprise servers for both Windows and Linux.
• Strong Windows and Linux system administration skills a must.
• Experience with VMWare vCenter administration
• Experience with IT Operations Platforms such as ManageEngine a strong plus
• Experience with any Cloud (AWS/GCP/Azure/Huawei/Alibaba) a strong plus
• Troubleshooting, diagnosing, and resolving server hardware, OS, and network issues working closely with vendors where required.
• Monitoring server and network performance metrics to ensure SLAs are kept
• Forecasting server/network usage taking into account user/application projections.
• Closing any audit issues with respect to server and network
• Experience in Backup Administration utilizing Veam or Cohesity is a strong plus
• Experience in High Availability design from a server and network perspective
• Experience in DRC exercises from server/network and backup perspective
• Ensure that security best practices are followed

Education/Experience

• Bachelor’s degree in computer science, Engineering, Information Technology or extensive field experience in lieu.
• Extensive hands on experience in Windows/Linux servers administration in an enterprise environment
• Hands-on experience in the following:
• Windows/Linux administration
• Managengine
• Microsoft AD Administration an advantage
• Veam or Cohesity Backup experience an advantage.
• Experience utilizing and configuring Solarwinds, Dynatrace an advantage
• Experience with security EDR tools, DLP an advantage
• Strong understanding of networking
• Secondary ability to perform network administration an advantage. Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewalls, routers, switches, VPN, LAN, and WAN links.
• Huawei Switches/Routers
• Aruba switches/wifi
• Palo Alto, Fortigate, Sonicwall firewalls
• F5 load balancers
• Working with local WAN link providers like TMB and Time.

Extra Bonus Points:

• Ability to create accurate documentation including network/server diagrams and design/planning documents.
• Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources.
• Good communication skills written and spoken
• Good analytical and problem-solving skills including the ability to visualize and plan troubleshooting steps.
• Ability to work collaboratively with other parties toward a common goal

We look after our tribe really well! On top of insurance coverage for you and your family, we provide free flow of coffee, tea and biscuits, professional accreditation support and generous amount of e-learning courses and annual leaves! We practice hot desking and take social networking very seriously.

Tune Protect strives to be the go-to insuretech for millennials and Gen Z. We are listed on the main market of Bursa Malaysia since 2013 where our main business is insurance, reinsurance and going forward - insurance technology solutions! We are simplifying consumer's experience with different products and technology that complement consumer's lifestyle needs!  

There’s a lot of things happening at Tune Protect and we are looking for creative, agile, independent and fast paced - all rounder hustlers to join us on this challenging, yet amazing journey. If you’re experimental and aren’t afraid to make mistakes, welcome! 

Here, you will formulate creative solutions for our customers, juggle numerous items in making them simple, own and drive initiatives, and collaborate with super fun and hard-working group of people who are utterly passionate about their mission. 

The Core Job:

• Provide top-notch support to our customer service team through phone, email, and social media channels.
• Analyze customer feedback and data to identify ways to improve our products and services.
• Work with other teams to implement strategies that enhance the overall customer experience and satisfaction.
• Participate in training programs to sharpen your skills and knowledge.
• Be ready to tackle any additional tasks your superiors throw your way!

Education/ Requirements:

• Enrolled in a Diploma / Advanced Diploma, Bachelor's degree program in a relevant field such as business, marketing, or communications.

Extra Bonus Points:

• Stellar written and verbal communication skills in English, Bahasa Malaysia and Mandarin.
• A passion for working with others to deliver top-notch customer service
• Familiarity with social media platforms and Microsoft Office
• A positive attitude with a hunger for learning and growing in a fast-paced environment.

We look after our tribe really well! On top of insurance coverage for you and your family, we provide free flow of coffee, tea and biscuits, professional accreditation support and generous amount of e-learning courses and annual leaves! We practice hot desking and take social networking very seriously!

Job Requirement:

• Candidate should possess a Primary / Secondary School, Professional Certificates, Diploma / Advanced Diploma or equivalent in All Business Field
• Preferably at least 2 years of related working experience.
• Preferably undefined specializing in Customer Service or equivalent.
• Good communication skills in English,Malay language for both spoken and written
• 1 undefined positions available

JOB DESCRIPTION: 

• Monitor the performance of agents and direct business under my SBU. 
• To ensure agents and clients will comply with Bank Negara guidelines. Monitor the supply and control the issuance of the cover notes. 
• To arrange with the risk surveyor to conduct a pre-acceptance surveyor and another risk survey including loss minimization when necessary. Responsible for collection premiums from agents/clients and other intermediaries 
• To ensure timely issuance of policies/endorsement. To keep tap and ensure that agents comply with CBC, MMC, and CPD hours. 
• To continuously recruit new agents to enlarge the networking base. Maintain the correct portfolio mix of business or type of business as required by company management. 
• Achieved targets as set by management to support the company’s business plan and objectives. 
• Attend communication meetings and any other meetings where relevant. 
• Be multi-skilled and able to assist other sections/departments within the company as and when required. Performs any other duties which may be assigned from time to time. 
• Monitoring agent’s renewal. Provide non-motor quotation to the agent. 
• Approaching and guidance to the agent on non-motor product/knowledge. Giving CPD training to agents. 

OTHER REQUIREMENTS: 

• Minimum at least 2-3 years of working experience preferably in the insurance industry 
• Good track record in sales & servicing 
• Proficient knowledge of insurance products and operations (an advantage) 
• Management and Retention of key accounts 
• Right attitude and team-working attributes. 
• Must be meticulous with the ability to work under pressure. 
• Must be self-motivated with the ability to work under minimum supervision. 
• Good communication & presentation skills, pleasant personality

Diversity & Inclusion Commitment

The Company is committed to providing equal employment to all individuals regardless of their race, colour, religion, gender, sexual orientation, gender identity, national origin, age, disability, marital status, or any other characteristic protected by applicable laws. We try to make sure everyone has a fair chance to work with us, no matter where they’re from or who they are. We believe having different kinds of people on our team makes us better and more creative. Our friendly environment is all about treating every person with respect and making sure everyone’s ideas count. We want people from all walks of life to apply and be part of our mission to create a place where everyone is welcome and valued.

Tune Protect strives to be the go-to insurtech for millennials and Gen Z. We are listed on the main market of Bursa Malaysia since 2013 where our main business is insurance, reinsurance and going forward - insurance technology solutions! We are simplifying consumer's experience with different products and technology that complement consumer's lifestyle needs!  

There’s a lot of things happening at Tune Protect and we are looking for creative, agile, independent and fast paced - all rounder hustlers to join us on this challenging, yet amazing journey. If you’re experimental and aren’t afraid to make mistakes, welcome! 

Here, you will formulate creative solutions for our customers, juggle numerous items in making them simple, own and drive initiatives, and collaborate with super fun and hard-working group of people who are utterly passionate about their mission.  

JOB REQUIREMENT: 

• Oversee the Agency Transformation team and transform the team's operational processes, policies, and regulatory requirements on a regular and need-to basis. 
• Ensuring adequate agency training needs are met and developing the training roadmap for agency channels as per organization needs. 
• Initiate and ensure all key initiatives and activities of the agency channel are carry out accordingly as instructed by Head, Agency Transformation & Development. 
• Formulate new initiatives and carry out business analytics for CAO to drive agency channel sales. 

PROJECTS THE INCUMBENT WILL BE WORKING ON: 

• Agency Policies and Procedure Enhancement 
• Agency Training Roadmap and Training Material Enhancement 
• Regulatory and Internal compliance fulfillment 

EDUCATION/EXPERIENCE: 

• Minimum Degree Holder in any discipline  
• Minimum 5- 8 years experience in Agency Administration and Operations. 
• Familiar with training initiatives, line of business, and processes in General Insurance. 

EXTRA BONUS POINTS:

• Good communication skills, both written and verbal 
• Must be fluent in English and Bahasa Malaysia 
• Basic knowledge of MS Office 
• Must be inclined in data analytics and meticulous in details. 
• Pro-active, self-starter, always challenging the status quo. 
• Willingness to learn and to flourish in a high-growth 
• Experience in project management as well as transformation initiatives 
• Able to work well with various stakeholders within stipulated timelines and able to adapt to changes constantly. 

We look after our tribe really well! On top of insurance coverage for you and your family, we provide free flow of coffee, tea and biscuits, professional accreditation support and generous amount of e-learning courses and annual leaves! We practice hot desking and take social networking very seriously!

Tune Protect strives to be the go-to insurtech for millennials and Gen Z. We are listed on the main market of Bursa Malaysia since 2013 where our main business is insurance, reinsurance and going forward - insurance technology solutions! We are simplifying consumer's experience with different products and technology that complement consumer's lifestyle needs!  

There’s a lot of things happening at Tune Protect and we are looking for creative, agile, independent and fast paced - all rounder hustlers to join us on this challenging, yet amazing journey. If you’re experimental and aren’t afraid to make mistakes, welcome! 

Job Description:

• To learn the issuance and endorsement processing for all products  
• Responsible for Policy/Endorsement issuance and any other functions within Policy Processing within the set SLA 
• Follow up with Business Units/Branches on incomplete documentation/information for policy/endorsement issuance 
• Promptly respond to Business Unit/Branches inquiries relating to Policy Servicing matters. 
• Ensure compliance with SOP/regulatory guidelines/company policies. 
• To perform testing on new products/enhancements to be implemented 
• To attend to inquiries from customers (internal/external) 
• Counter related: 
• To attend to walk-in customers/intermediaries' inquiries/requests as per the agreed service level. 
• Handle complaints by walk-in customer over-the-counter 
• Any other matters/tasks assigned when required.

We look after our tribe really well! On top of insurance coverage for you and your family, we provide free flow of coffee, tea and biscuits, professional accreditation support and generous amount of e-learning courses and annual leaves! We practice hot desking and take social networking very seriously!   

Tune Protect strives to be the go-to insurtech for millennials and Gen Z. We are listed on the main market of Bursa Malaysia since 2013 where our main business is insurance, reinsurance and going forward - insurance technology solutions! We are simplifying consumer's experience with different products and technology that complement consumer's lifestyle needs!  

There’s a lot of things happening at Tune Protect and we are looking for creative, agile, independent and fast paced - all rounder hustlers to join us on this challenging, yet amazing journey. If you’re experimental and aren’t afraid to make mistakes, welcome! 

Here, you will formulate creative solutions for our customers, juggle numerous items in making them simple, own and drive initiatives, and collaborate with super fun and hard-working group of people who are utterly passionate about their mission.  

• Supporting Head of Sales in preparing NB quotations for direct corporate clients and corporate agents, for acceptance of risks following the Limits of Authority (LOA). 
• Supporting the Head of Sales in retaining the business by preparing renewal quotations for acceptance by direct corporate clients and corporate agents. 
• Attending to policy servicing requests. 
• Attending to policy and claims inquiries/complaints. 
• Monitoring of Statement of Account and informing Head of Sales if outstanding premium collection is not on track.  
• Assisting in Corporate Agent PIAM registration. 
• Assisting the Head of Sales in monitoring agent training CPD hours and fulfilling PIAM CPD requirements. 
• Involves in system User Acceptance Test (UAT) 

EDUCATION/EXPERIENCE : 

• Minimum Diploma Holder in any discipline  
• With PCE qualification would be an added advantage. 

EXTRA BONUS POINTS : 

• Working experience in insurance or financial services would be an advantage 
• With strong analytical and problem-solving abilities.  
• Able to deliver within tight deadlines. 
• Good communication skills, both written and verbal 
• Must be fluent in English and Bahasa Malaysia 
• Basic knowledge of MS Office 
• Must enjoy interacting and helping people. 
• Pro-active, self-starter, always challenging the status quo. 
• Willingness to learn and to flourish in a high-growth 

We look after our tribe really well! On top of insurance coverage for you and your family, we provide free flow of coffee, tea and biscuits, professional accreditation support and generous amount of e-learning courses and annual leaves! We practice hot desking and take social networking very seriously!