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Reponsibilities :
Requirements :
Perks & Benefits
About Us:
The scope of services undertaken by the company are reflected as a total logistics
provider and Trading company. Also, HAJAR has the capacity to take on and manage Isotank movements, oversee cross shipment bookings, and provide liquid bulk parcel services brokerage, and Trading of Oil & Gas & Pharma related products.
Our Scope:
Expertise:
Position Summary
1. Integrate different work processes operated by each business unit to contribute to standard HR operation.Role and Responsibilities
As a Payroll Specialist, you will play a crucial role in ensuring accurate and timely payroll processing for the employees of the designated subsidiaries/ country. The job entails administration of Time and Attendance records, computation of salary payment, statutory submission and/ or benefit administration. The job will also requires the job incumbent to participate on various payroll related projects include system enhancements and SOP documentation etc.
Reporting to Rewards & Service Excellence Lead, your responsibilities included but not limited to:
Job Description
Process payroll for employees, ensuring accuracy and compliance with local regulations and internal requirements.
Calculate and verify salary and compensation components.
Review and validate payroll results by preparing reconciliation report or any other reports as required by the Subsidiary. This may include tax, statutory deduction and contribution reports.
Perform monthly Time & Attendance verification and closing. Assist employees to manage irregular attendance records in the HR system. Address employees’ enquiries on their attendance records according to the HR policy.
Work closely with Subsidiary HR to ensure correctness of Payroll related data, and when needed help to investigate the system issues and raise change request to enhance HR system.
Review payroll process, procedures, making changes on the SOP while ensuring adequate controls are in place. Ensure all procedures are thoroughly documented and checklists shall be updated to ensure all essential process steps are followed through.
Provide resolution on the service requests raised by subsidiary within stipulated service level agreement (SLA)
Job Requirements
Bachelor’s degree in finance, Accounting, or related field is preferred.
Preferably with 2-3 years of experience in payroll administration in Shared Service Center.
Proven experience as a payroll specialist or similar role, with good understanding of payroll processing for Thailand.
Familiarity with Thailand employment law, tax regulation and statutory requirements.
Strong proficiency in Microsoft Excel.
Thai speakers are encouraged to apply.
This role is also open for Thai candidate who is willing to relocate to Malaysia.
Skills and Qualifications
* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.
Official account of Jobstore.
Are you ready to take your career to the next level? Regional strives to positively impact the financial lives of our customers.
For over 35 years, our Team Members have been passionate about supporting customers through their financial challenges in life. They take pleasure in finding solutions and lending a helping hand, both to our customers and our communities. As we continue to grow and become a national brand in consumer financing, we hope you’ll consider us for future career opportunities.
If you are looking to make a meaningful impact in people’s lives by bringing a personal touch to finances, join our team today!
Regional Finance is hiring! We are looking for talented and driven individuals to join our team. Take the next step in your career and click that apply button!
Job Intro
The core of a Loan Specialist is being customer oriented. If you are interested in helping others in their time of need, then this is the career you have been looking for!
Why work at Regional?
Regional offers competitive pay! We do our best to show that we value our team members!
You are eligible for a monthly bonus. Who doesn’t love a nice cash reward for their hard work?
You will have promotion opportunities. We love to train our Loan Specialists into future Branch Managers!
All full-time team members have access to our medical, dental, vision and 401(k) benefits!
Pays an average of $41,000, this amount can vary based on your location and cost of living adjustments!
Duties and responsibilities
Provide exceptional service to all customers.
Process credit loan applications and use product knowledge to present loan solutions to current and potential customers.
Maintain office cash with accuracy and proper security.
Grow account volume through good judgment and effective customer solicitations in the branch and by telephone.
Minimize delinquent debt through calling customers and collecting on past-due accounts.
Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy.
Transport money and deposits to and from bank.
Other duties as assigned by leadership.
Minimum Qualifications
High School Diploma or Equivalent.
Prior customer service experience in either a sales/retail environment or cash management environment.
Must pass drug screen, criminal and credit background checks.
Valid Driver’s License and access to a dependable automobile with liability insurance coverage.
Critical Competencies
Demonstrated passion for customer service.
Excellent written and verbal communication skills.
Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers.
Thrives in a pay for performance atmosphere.
Proven ability to multi-task.
High degree of integrity.
Sales mentality.
Adaptable to an ever-changing environment.
Working conditions
This position works in an office providing consumer loan products in person and over the phone. The typical working hours are 8:30am to 5:30pm Monday through Friday with some Saturdays required. Overtime may be required on an as needed basis and is at the discretion of upper management.
If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: https://regionalfinance.com/wp-content/uploads/2022/11/UPDATED-Employee-Privacy-Policy-11.2022.pdf
Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law (“Protected Characteristics”). Regional’s policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.
Official account of Jobstore.
Do you have Tool Manufacturing experience, and are you seeking a new full-time role in Saudi Arabia? Jonathan Lee Recruitment is helping a collaborative company recruit a Tools Specialist, and the role comes with an attractive salary and benefits package.
The Tools Specialist will be responsible for ensuring that the tooling used in the process fulfils the quality requirements and that they are in accordance with the safety rules of the project. You will also design, repair, and perform maintenance on the tools needed for specific manufacturing equipment and machines.
If you were already in this Tools Specialist role, here are some areas you might have worked in this week:
• Design special tooling and fixtures using CAD software as required for production requirements
• Identify sub-tiers for outsourcing and establish communication for proper manufacturing of tools
• Maintain configuration of tools as per engineering changes
• Develop and provide instructions to fabricate special tools in-house
• Monitor tool compliance and serviceability through routine and non-routine inspections, audits, and inventory checks
The successful Tools Specialist applicant will have a University Degree in Technology or equivalent; a Mechanical Engineering degree would be an advantage. You will also require:
• Proficiency in the design and fabrication of precise tools
• Advanced skills in using Solid Works 3D models and developing 2D drawings
• MS Office proficiency (Excel)
• Ability to interpret technical drawings and technical documentation such as Technical drawings & data sheets, statement of work, and bill of materials
You'll receive an excellent salary and benefits package for your knowledge, expertise, and flexibility.
To apply for this full-time Tools Specialist job in Saudi Arabia, please reach out to Jonathan Lee Recruitment today. We'd love to help you get your next role and enable you to fulfil your professional ambitions.
Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included
Official account of Jobstore.
Are you ready to take your career to the next level? Regional strives to positively impact the financial lives of our customers.
For over 35 years, our Team Members have been passionate about supporting customers through their financial challenges in life. They take pleasure in finding solutions and lending a helping hand, both to our customers and our communities. As we continue to grow and become a national brand in consumer financing, we hope you’ll consider us for future career opportunities.
If you are looking to make a meaningful impact in people’s lives by bringing a personal touch to finances, join our team today!
Regional Finance is hiring! We are looking for talented and driven individuals to join our team. Take the next step in your career and click that apply button!
Job Intro
The core of a Loan Specialist is being customer oriented. If you are interested in helping others in their time of need, then this is the career you have been looking for!
Why work at Regional?
Regional offers competitive pay! We do our best to show that we value our team members!
You are eligible for a monthly bonus. Who doesn’t love a nice cash reward for their hard work?
You will have promotion opportunities. We love to train our Loan Specialists into future Branch Managers!
All full-time team members have access to our medical, dental, vision and 401(k) benefits!
Pays an average of $41,000, this amount can vary based on your location and cost of living adjustments!
Duties and responsibilities
Provide exceptional service to all customers.
Process credit loan applications and use product knowledge to present loan solutions to current and potential customers.
Maintain office cash with accuracy and proper security.
Grow account volume through good judgment and effective customer solicitations in the branch and by telephone.
Minimize delinquent debt through calling customers and collecting on past-due accounts.
Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy.
Transport money and deposits to and from bank.
Other duties as assigned by leadership.
Minimum Qualifications
High School Diploma or Equivalent.
Prior customer service experience in either a sales/retail environment or cash management environment.
Must pass drug screen, criminal and credit background checks.
Valid Driver’s License and access to a dependable automobile with liability insurance coverage.
Critical Competencies
Demonstrated passion for customer service.
Excellent written and verbal communication skills.
Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers.
Thrives in a pay for performance atmosphere.
Proven ability to multi-task.
High degree of integrity.
Sales mentality.
Adaptable to an ever-changing environment.
Working conditions
This position works in an office providing consumer loan products in person and over the phone. The typical working hours are 8:30am to 5:30pm Monday through Friday with some Saturdays required. Overtime may be required on an as needed basis and is at the discretion of upper management.
If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: https://regionalfinance.com/wp-content/uploads/2022/11/UPDATED-Employee-Privacy-Policy-11.2022.pdf
Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law (“Protected Characteristics”). Regional’s policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.
Official account of Jobstore.
Other Job Requirements
Responsibilities
Ability to review and interpret contract/account information to successfully resolve issues regarding claim disputes.General Job Information
Title
Claims Resolution SpecialistGrade
19Work Experience - Required
Claims, Customer ServiceWork Experience - Preferred
BilingualEducation - Required
Education - Preferred
Bachelor'sLicense and Certifications - Required
License and Certifications - Preferred
Salary Range
Salary Minimum:
$37,725Salary Maximum:
$56,595This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law.
This position may be eligible for short-term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.
Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled.
Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.
Official account of Jobstore.
At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description:
Job Title: Central Cycle Count Specialist
Department: Grocery
FLSA: Non-Exempt
General Function:
Maintains the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability. Ensures products are available to the customer in a timely basis and all item parameters are accurately maintained in the product management software.
Core Competencies
Reporting Relations:
Accountable and Reports to: District Store Director; Store Manager, Assistant Managers of GM, Perishables, and Store Operations; Service Managers
Positions that Report to you: None
Primary Duties and Responsibilities:
Secondary Duties and Responsibilities:
Knowledge, Skills, Abilities and Worker Characteristics:
Education and Experience:
Physical Requirements:
Working Conditions:
This position is frequently exposed to noise, occasionally exposed to temperature extremes and equipment movement hazards, and continually exposed to the fast paced work environment and pressure to meet deadlines.
Equipment Used to Perform Job:
Windows based PC, printer, wireless devices, telephone, fax, copier, calculator, internet, product management software, and Microsoft Office products.
Financial Responsibility:
Responsible for company assets including equipment and merchandise.
Contacts:
Has daily contact with customers, suppliers/vendors and with the general public.
Confidentiality:
Has access to confidential information including store inventory information, item costs, and margins.
Are you ready to smile, apply today.
Official account of Jobstore.
Are you ready to take your career to the next level? Regional strives to positively impact the financial lives of our customers.
For over 35 years, our Team Members have been passionate about supporting customers through their financial challenges in life. They take pleasure in finding solutions and lending a helping hand, both to our customers and our communities. As we continue to grow and become a national brand in consumer financing, we hope you’ll consider us for future career opportunities.
If you are looking to make a meaningful impact in people’s lives by bringing a personal touch to finances, join our team today!
Regional Finance is hiring! We are looking for talented and driven individuals to join our team. Take the next step in your career and click that apply button!
Job Intro
The core of a Loan Specialist is being customer oriented. If you are interested in helping others in their time of need, then this is the career you have been looking for!
Why work at Regional?
Regional offers competitive pay! We do our best to show that we value our team members!
You are eligible for a monthly bonus. Who doesn’t love a nice cash reward for their hard work?
You will have promotion opportunities. We love to train our Loan Specialists into future Branch Managers!
All full-time team members have access to our medical, dental, vision and 401(k) benefits!
Pays an average of $41,000, this amount can vary based on your location and cost of living adjustments.
Duties and responsibilities
Provide exceptional service to all customers.
Process credit loan applications and use product knowledge to present loan solutions to current and potential customers.
Maintain office cash with accuracy and proper security.
Grow account volume through good judgment and effective customer solicitations in the branch and by telephone.
Minimize delinquent debt through calling customers and collecting on past-due accounts.
Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy.
Transport money and deposits to and from bank.
Other duties as assigned by leadership.
Minimum Qualifications
High School Diploma or Equivalent.
Prior customer service experience in either a sales/retail environment or cash management environment.
Must pass drug screen, criminal and credit background checks.
Valid Driver’s License and access to a dependable automobile with liability insurance coverage.
Critical Competencies
Demonstrated passion for customer service.
Excellent written and verbal communication skills.
Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers.
Thrives in a pay for performance atmosphere.
Proven ability to multi-task.
High degree of integrity.
Sales mentality.
Adaptable to an ever-changing environment.
Working conditions
This position works in an office providing consumer loan products in person and over the phone. The typical working hours are 8:30am to 5:30pm Monday through Friday with some Saturdays required. Overtime may be required on an as needed basis and is at the discretion of upper management.
If you are a job applicant who resides in the state of California, please review our California Employee Privacy Policy at the following link: https://regionalfinance.com/wp-content/uploads/2022/11/UPDATED-Employee-Privacy-Policy-11.2022.pdf
#RGNL
Regional is an equal opportunity employer and does not discriminate on the basis of race, color, religion, creed, national origin, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, transgender status, age, disability, genetic information, veteran status, uniform service, or any other characteristic protected by applicable law (“Protected Characteristics”). Regional’s policy of non-discrimination applies to all phases of the employment process and relationship, including, but not limited to, recruitment and selection; compensation and benefits; professional development and training; promotions and opportunities; transfers; social and recreational programs; layoff; and terminations.
Official account of Jobstore.
Referred applicants should not apply directly to this role.
All referred applicants must first be submitted through Workday by a current Loblaw Colleague.
Founded in 2006, Joe Fresh is a leading source for modern style and accessible design, offering comprehensive lifestyle collections for men, women and children. Joe Fresh delivers quality and compelling value in categories spanning in apparel, accessories, and footwear. Joe Fresh collections are polished and sophisticated, with a focus on essential designs that appeal to a broad range of style-savvy consumers. With more than 350 Joe Fresh departments from coast to coast, the Joe fresh network is more than a great place to shop, it’s a great place to work. We’re committed to building our talented team who champion collaboration, kindness, and inclusivity. We are looking for innovative, hardworking, and collaborative team members for our Joe Fresh team. Join our team in our goal of helping Canadians Live Life Well®.
In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.
Position : Senior Manager – Sourcing
Reporting : Director – Sourcing
Job Description
Qualification & Skills
How You’ll Succeed:
At Joe Fresh, we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections.
If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.
Joe Fresh recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.
Official account of Jobstore.
Keystone Human Services is currently seeking a Clinical Specialist to join our team of professionals in making a positive difference in the lives of our neighbors and the community.
The Work:
The Perks:
Minimum Educational Requirements: (One of the following)
Additional Minimum Requirements:
Keystone Human Services is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, gender identity or any other protected characteristic under federal, state or local law. We believe in diversity and encourage any qualified individual to apply.
Disclaimer: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
Official account of Jobstore.
Job Summary:
jOB DESCRIPTION – PRODUCT OPERATIONS SPECIALIST, EMEA
Location: Remote (EMEA)
Division: Ticketmaster International
Line Manager: Director Product Operations, EMEA
Contract Terms: Permanent
THE TEAM
Global Support & Operations Organization has the mission to build a global support & operations center of excellence where all processes, tools & best practices are applied to all regions across the globe in order to achieve the highest levels of employee, fan & client satisfaction.
International Product Operations team, a vertical of this organization, oversees existing product adoption and performance as well as go to market strategy for new releases in markets that operate on the Microflex platform across the EMEA (Europe, Middle East and Africa) Regions.
Our clients demand and value high service levels and we believe our people are the foundation to deliver great service. We are fortunate to have the most experienced and skilled operations experts on the field around the globe, regionally and locally, that have a deep understanding of our clients’ needs.
We continuously invest in people development and promote wide collaboration and team spirit to leverage our knowledge and experience to excel in client satisfaction. Mastering our knowledge on our ticketing products is also key in improving our service proposition and solving for our clients’ and local Markets’ needs and challenges day-to-day.
THE JOB
In this role as Product Operations Specialist, part of the International Product Operations team, you will be responsible for owning the iterative roll-out of new products and features delivered by Ticketmaster’s Product and Engineering teams, ensuring the Ticketing Product Portfolio can be operated at scale without major friction.
You will become the knowledge expert over a set of products and will consult with end users to define solutions to extraordinary client needs and issues. You will have the opportunity to apply that product consultancy across all verticals.
You will collaborate with a wide community of Product Operations Consultants across the different Regions and Markets, facilitated by the Director of Product Operations International, so that product knowledge is built consistently across the board and product roll-out and support processes benefit from our International scale and synergies.
The Product Operations Specialist will continuously engage with Product Management and Product Support teams to understand Product Roadmaps and be able to anticipate roll-out and support efforts at Regional and Market level.
WHAT YOU WILL BE DOING
PRODUCT ADOPTION
PRODUCT CONSULTANCY
PRODUCT SUPPORT
WHAT YOU NEED TO KNOW (or TECHNICAL REQUIREMENTS)
You will be required to demonstrate a high-level of business acumen together with a strong level of sector knowledge, relating to the international ticketing and live entertainment business.
YOU (BEHAVIOURAL REQUIREMENTS)
LIFE AT TICKETMASTER
We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.
Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.
We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.
Our work is guided by our values:
Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.
Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team
Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent
Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive
EQUAL OPPORTUNITIES
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
Official account of Jobstore.
Position Summary
Who are we?Role and Responsibilities
What is the role about?
In this role you will be supporting Samsung closing operations in Europe, within an active environment, interacting with multiple stakeholders. Are you a fast and adaptable learner, able to understand a process at micro granular level, to accumulate knowledge and develop skills up to a process expert level? If you are ready to go the extra mile, to be a strong team player, driven by curiosity, fearless and you see opportunity in any challenges you encounter, then definitely you are the right person we are looking for.
As a Finance and Accounting Specialist, you will mainly cover General Ledger and Closing activities, being in charge with:
Performing monthly and annual financial and controlling closing activities for multiple Samsung Subsidiaries, in accordance with the deadlines and guidelines from Global Headquarter and local Subsidiary requirements;
Calculation and recording of month-end accruals, provisions, valuations, amortization;
Performing general accounting tasks (journal entries, clearings, reclassifications and corrections, etc.);
Performing various analyses and preparing account reconciliations
Documenting and monitoring internal controls for activities in scope of the Shared Service Center;
Assisting in internal and external audits, when required;
Performing monthly Budgeting / Forecasting management accounting activities for the assigned Samsung Subsidiary;
Reviewing in SAP journal entries related to AR documents (customer payments) as well as AP documents (invoices and employee expense claims) and Vendor Master Data registration, performed by an external provider and rejecting those entries which fail accuracy;
Producing regular reports and/or presentations, with the purpose of monitoring the external provider for the AP & AR operations, identifying process issues, proposing corrective actions and ensuring these are implemented and followed;
Ensuring accuracy of financial documents in accordance with international standard and internal policies;
Maintaining the confidential aspect of the financial data;
Participating to Continuous Improvement projects together with other members of the Finance team, with the purpose of implementing Best Practices across European Samsung subsidiaries, ensuring compliance with the internal regulations set by Global Headquarter, automating different processes, increasing efficiency etc.;
Acting as an ambassador for promoting Samsung Shared Service to our European subsidiaries, ensuring services are delivered in line with the agreed levels of quality and productivity.
Skills and Qualifications
Your profile:
Bachelor's degree in Finance;
General knowledge of accounting standards and principles;
Minimum 2 years of relevant experience in Accounting;
Previous experience in working with ERP systems; knowledge of SAP is a plus;
Good practical knowledge of MS Excel;
Good analytical and problem solving skills; Detail-oriented;
Ability to work independently but also collaboratively in a team;
Ability to work in a multicultural environment, acting as an Ambassador for promoting Samsung SSC services to our European subsidiaries;
Very good time management skills and ability to meet tight deadlines;
Ability to adapt and to embrace changes, fast learner, agile, ready to go the extra mile;
Very good communication skills, able to interact efficiently with multiple actors and influence others;
Emotional intelligence;
Good English written and verbal communication skills, including ability to interact effectively at different levels throughout the organization.
Why is Samsung SSC Europe the place to be?
Samsung is a global leader in technology, opening new possibilities for people everywhere. In our center, you will be part of a dynamic team, in an international work environment.
Being one of the best in the industry comes with hard work, but we also make it rewarding through:
Compensation & Benefits
Health & Wellbeing
Learning & Development
Family & Living
* Please visit Samsung membership to see Privacy Policy, which defaults according to your location, at: https://account.samsung.com/membership/policy/privacy. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here: http://ghrp.europe-samsung.com/PrivacyNoticeforEU.html.
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MAIN RESPONSIBILITIES
• Answers inquiries regarding technical issues and/or complaints, as well as adverse events by identifying and collecting information from callers. This must be done using active and clear note-taking; accurately and thoroughly reporting callers’ product experiences.
• Documents patient and clinic system complaints by preparing Field Contact Reports (FCR’s) and forwarding them to the Product Performance Group.
• Triage calls, following approved troubleshooting procedures, and seeks guidance from other personnel for further assistance when appropriate.
• Product support topics include website navigation, mobile device support, telecommunication connectivity, information, set-up, and troubleshooting for Abbott-proprietary remote care products.
• After-hours, “on call” support (rotating among other department employees), following outlined protocols to answer questions from, and troubleshoot with, customers and Abbott field personnel.
• Consistently meets department’s performance expectations
• Proactively communicates to his/her supervisor about open cases and/or escalations to ensure priorities and exceptions are clearly set and solutions are in place.
• Adheres to Abbott company policies, operating procedures and work instructions, including time management, attendance, product experience reporting, and patient data privacy.
• Supports all Company initiatives as identified by management and in support of Quality Management Systems (QMS), Environmental Management Systems (EMS), and other regulatory requirements.
• Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements.
• Maintains professional, positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors. Within the department, works with other employees to maintain adequate availability for customer support.
• Perform other related duties and responsibilities, on occasion, as assigned. Overtime may be required
QUALIFICATIONS
Education
High school degree
Experience
+1 Years
Experience in a customer service, product support, IT, telecommunications, or related role.
Must have knowledge of computer systems including Word, Power Point, Excel, and Outlook.
Language Proficiency
Fully Bilingual (English and Spanish) / Required
Preferred Qualifications & Education
Experience in the biotech, bio-instruments or medical devices industries
Experience working in a broader enterprise/cross-division business unit model preferred.
SHIFT: Administrative
This position is office based
The base pay for this position is
N/A/hourIn specific locations, the pay range may vary from the range posted.
Official account of Jobstore.
MAIN RESPONSIBILITIES
• Answers inquiries regarding technical issues and/or complaints, as well as adverse events by identifying and collecting information from callers. This must be done using active and clear note-taking; accurately and thoroughly reporting callers’ product experiences.
• Documents patient and clinic system complaints by preparing Field Contact Reports (FCR’s) and forwarding them to the Product Performance Group.
• Triage calls, following approved troubleshooting procedures, and seeks guidance from other personnel for further assistance when appropriate.
• Product support topics include website navigation, mobile device support, telecommunication connectivity, information, set-up, and troubleshooting for Abbott-proprietary remote care products.
• After-hours, “on call” support (rotating among other department employees), following outlined protocols to answer questions from, and troubleshoot with, customers and Abbott field personnel.
• Consistently meets department’s performance expectations
• Proactively communicates to his/her supervisor about open cases and/or escalations to ensure priorities and exceptions are clearly set and solutions are in place.
• Adheres to Abbott company policies, operating procedures and work instructions, including time management, attendance, product experience reporting, and patient data privacy.
• Supports all Company initiatives as identified by management and in support of Quality Management Systems (QMS), Environmental Management Systems (EMS), and other regulatory requirements.
• Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements.
• Maintains professional, positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors. Within the department, works with other employees to maintain adequate availability for customer support.
• Perform other related duties and responsibilities, on occasion, as assigned. Overtime may be required
EDUCATION
High School Degree
EXPERIENCE
+1 YEAR
Experience in a customer service, call center, product support, IT, telecommunications, or related role.
Must have knowledge of computer systems including Word, Power Point, Excel, and Outlook.
LANGUAGE
Fully bilingual (Spanish and English) / Required
PREFERRED QUALIFICATIONS AND EDUCATION
Experience in the biotech, bio-instruments or medical devices industries
Experience working in a broader enterprise/cross-division business unit model preferred.
SHIFT: Administrative
This position is office based
The base pay for this position is
N/A/hourIn specific locations, the pay range may vary from the range posted.
Official account of Jobstore.
FIND YOUR 'BETTER' AT AIA
We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.
We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.
If you believe in better, we’d love to hear from you.
About the Role
Responsible for ensuring compliance in the execution of sales activities through various channels• Work with distribution teams to improve and embed business quality frameworks and sales compliance programmes
• Develop, implement and maintain key policies and standards to support business quality framework and sales compliance programme
• Partner with first line collaborators to deliver sales compliance programmes
Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.
Official account of Jobstore.
If you don't have a Malaysian citizenship, but are living in Malaysia or if you are planning to move to Malaysia and are looking for jobs that can sponsor you, it is up to each individual employer on how it handles international candidates. We encourage you to read our blog post to help provide more information: 7 Easy Steps to Find Jobs in Malaysia As A Foreigner.
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