Total 1,251 help desk specialist job vacancies in KL Eco City

The Service Desk Engineer position requires a combination of strong troubleshooting, technical, communication, and customer service skills.

As a Service Desk Engineer, you are the first point of contact for our colleagues in the business across the globe. Our business relies on you to provide first-class support services to resolve issues and fulfill customer requests in a timely and professional manner. 

Responsibilities

What to expect day to day

• Responding to User Requests: Tech Hub Engineers are responsible for answering phone calls, emails, and chat messages from end-users who need assistance with IT-related issues. They must ensure that all requests are acknowledged in a timely and professional manner and that all necessary information is gathered to resolve the issue.
• Troubleshooting: Tech Hub Engineers must have a good understanding of hardware, software, and networking components to be able to troubleshoot issues quickly and effectively. They should be able to diagnose and resolve problems related to desktops, laptops, printers, scanners, mobile devices, software applications, and network connectivity.
• Escalating Issues: Service Desk Level 1 technicians are responsible for escalating more complex issues to the appropriate Level 2 or Level 3 support teams. They must ensure that all relevant information is captured and documented in the ticketing system before escalating the issue.
• Ticket Management: Tech Hub Engineers are responsible for managing tickets throughout their lifecycle. This includes creating new tickets, updating existing tickets, and closing tickets when issues are resolved.
• Remote Support: Tech Hub Engineers must be able to provide remote support to end-users who are not in the same location as the technician. This can include using remote control tools to access end-users’ computers and troubleshoot issues.
• Knowledge Base Management: Tech Hub Engineers must be able to contribute to the knowledge base by documenting solutions to common issues. This helps to reduce the number of tickets that are escalated and provides a reference for other technicians who may encounter similar issues.
• Customer Service: Tech Hub Engineers must provide excellent customer service to end-users. This includes being patient, courteous, and professional at all times, even when dealing with difficult users.
• Documentation: Tech Hub Engineers must maintain accurate and up-to-date documentation of all processes, procedures, and troubleshooting steps. This information is used to train new technicians and ensure consistency in service delivery.
• Overall, Tech Hub Engineers are responsible for ensuring that end-users receive prompt and effective support for their IT-related issues.

Join Australia's Premier Architectural Acoustic Supplier!
Are you passionate about marketing and looking to kickstart your career? Here's your chance to make a mark in the industry!
About the Company
This leading architectural acoustic supplier is on a mission to redefine excellence in Australia's design landscape. With an impressive portfolio that graces iconic buildings nationwide, this company collaborates with top-tier architects, designers, and builders. Their commitment to innovation and growth has led them to their state-of-the-art facility, marking an exciting phase of expansion.
What Makes Them Special?
Working here isn't just a job-it's a rewarding experience. The company fosters an environment where individuals can thrive while embracing a strong team spirit. They value diversity in work styles and offer flexible arrangements to cater to individual needs. Team celebrations and rewards are common when milestones are achieved. Their culture is all about curiosity, passion, and collaboration. Joining this team means being part of a group that genuinely cares about their work and each other.
The Opportunity
They're seeking a dynamic marketer to collaborate closely in crafting compelling campaigns and content. Whether it's big projects or day-to-day tasks, you'll have the chance to contribute and make a difference.
About You
You're a go-getter with a genuine passion for marketing and design. Crafting engaging content tailored for a design-savvy audience comes naturally to you. While prior marketing experience is a plus, they're more interested in your energy, innovative ideas, and collaborative spirit. If you have graphic design skills, that's a bonus! You'll work hand-in-hand with sales and operations teams to establish the company as a leading authority in the architectural acoustic field.
Key Responsibilities
Digital Marketing

Content Creation : Develop and execute a content calendar with a strong focus on SEO.
Social Media : Strategize and implement campaigns across platforms like LinkedIn, Pinterest, and Instagram.
Website Maintenance : Enhance user experience and oversee website updates.
Email Marketing : Implement strategies aligned with marketing goals, including segmentation and performance reporting.
Analytics : Generate reports to inform marketing strategies.

Traditional Marketing

Sales Support : Create support materials to aid the sales team.
Event Coordination : Manage logistics for trade exhibitions and industry events.
Project Photography : Coordinate visual consistency for projects.
Admin Support : Stay updated on industry trends and assist with market research.

Skills & Experience

Bachelor's degree or equivalent.
Graphic design skills are a plus.
Organized with great attention to detail.
Excellent communication skills.
Ability to collaborate across departments.
Digital savvy with a knack for adopting new technologies.
Salesforce experience is a bonus.

Don't miss out on this fantastic opportunity to grow with a forward-thinking company. Apply now and embark on an exciting journey to shape the future of architectural acoustics!

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Please click here to apply.

The Role
In this exciting and busy role which will see you assist in analysing, developing and implementing procurement / sourcing strategies to help deliver the best products and services to our customers in venue. You will be looking to identify and drive cost savings and supplier improvement initiatives, to deliver improved results to Merivale Operations and Venues.

This role will see you working across our supply and services sector giving you the ability to make some big impacts across our business.

Reporting to the Senior Procurement Specialist, your key responsibilities will include, but not be limited to:
• Lead sourcing activity through direct negotiation and formal RFP processes
• Negotiating and drafting contracts in line with our standard purchasing agreement
• Managing & mitigating Supply Chain risk
• Facilitate measurements and maintain KPI measures for relevant vendors
• Conducting spend data analyses to establish cost baselines and help determine best opportunities for sourcing initiatives.
• Manage supplier relationships, including supplier performance reviews and non-conformance
• Developing buying guides / catalogues to enable venues to be self-sufficient
• Conducting market research, supplier research and supplier prequalification & evaluation to ensure adherence to business requirements and capability to meet present or future business needs.
• Resolving issues e.g. invoice, delivery, quality problems with suppliers and A/P, Ops and end users.
• Identifying continuous improvement opportunities to product and service specifications
• Creating and maintaining tools to track savings and progress of projects.
• Engaging with internal stakeholders to ensure business needs are being prioritised & met, identify and quantify trade-offs between cost, quality and service.

The Essentials
To be successful in this position, you will also have the following skills, knowledge and attributes:
• 4-5 years' experience within a similar role, experience within hospitality would be a bonus but is not essential
• Experience with procurement, contract management, competitive price analysis and supplier management within a complex environment
• Change management skills
• Strong commercial and critical mindset
• Strength in business partnering and ability to communicate effectively to stakeholders and suppliers
• A ‘Can do’ attitude with excellent attention to detail
• Ability to manage to a timeline and juggle multiple tasks
• A passion for food and beverages and keen to be part of our team.

The Reward
You will be joining a company that wants you to succeed, we offer:??
• Competitive annual salary between $90,000 - $100,000
• Amazing discounts at 90+ venues.
• Career and development opportunities, learning from the best.
• Employee Assistance Program.
• Employee Referral Program.

Marketing Specialist
Full Time
St Peters
$75,000.00 - $85,000.00

Trenton International is an industry recognised, dynamic, family-owned import business, servicing the hospitality business.
As a Marketing Specialist at Trenton International, you will play a crucial role in driving our brand awareness and market presence. Reporting directly to the Head of Visual and Marketing, you will be responsible for developing and executing marketing strategies to promote our products and services. Additionally, you will collaborate with various stakeholders to ensure brand consistency and effectiveness across all marketing channels.

Key Responsibilities:
• Developing and execute intricate marketing strategies aimed at driving business growth, requiring an adept ability to coordinate market research, campaign strategies, and complex communication structures under tight deadlines.
• Generating creative assets and managing their creation, including graphics, web designs, logos, and digital content.
• Overseeing the creation and publication of marketing content across various channels, ensuring brand consistency and engagement.
• Taking charge of new product launches with a focus on meticulous asset creation and flawless implementation across multiple platforms.
• Directing comprehensive social media strategies and overseeing a rigorous content creation and approval process. Managing content creation and community.
• Monitoring campaign performance metrics, conducting competitor analysis, and providing insights for improvement.
• Overseeing demanding email marketing campaigns that require precise segmentation and detailed performance tracking.
• Implementing cutting-edge SEO strategies and engaging in detailed competitor analysis to enhance online visibility, demanding a high level of technical and analytical proficiency.
• Ensuring strict compliance with marketing regulations, maintaining unyielding consistency across all communications.

Considerations:
This role is ideal for candidates who are not only ready to be accountable and perform but also excel in a consistently high-pressure environment, and who are committed to long-term career progression in marketing.

Qualifications and Experience:
• Bachelor of Marketing degree preferred, or at least 5 years of experience in marketing roles.
• Strong project management skills with experience managing cross-functional teams and external vendors.
• Proficiency in digital marketing platforms, including social media, email marketing, and content management systems. Exceptional skills in data analysis, strategic decision making, and regulatory compliance.
• Demonstrated creativity in developing engaging content and innovative marketing strategies.
• Excellent written and verbal communication skills.
• Must have Australian work rights.

Job


Are you passionate about luxury brands and experienced in customer relationship management (CRM)? We are currently seeking a dedicated CRM Specialist to join an esteemed luxury brand house and play a pivotal role in enhancing their customer engagement strategies. About Them: This luxury brand house prides themselves on delivering unparalleled quality, sophistication, and elegance to their esteemed clientele. With a rich heritage and a commitment to excellence, they continue to set the standard for luxury in the industry. Role Overview: As a CRM Specialist, you will be responsible for developing and implementing innovative CRM strategies to nurture and strengthen the relationships with customers. Working closely with cross-functional teams, you will leverage data-driven insights to deliver personalized and exceptional experiences across all touchpoints. Key Responsibilities:

Develop and execute CRM

... Click here to view more detail / apply for CRM Specialist

EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey . We continue to experience ongoing growth and now have over 4,000 dedicated employees . We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

THE OPPORTUNITY

As part of our diverse team based in  Sydney CBD , you will help make a positive impact on someone?s life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.

The purpose of this role is to manage litigation, undertake legal research, undertake legal project work for EML business units and reports to the Legal Manager. Working as part of a Claims Business Unit this role will be responsible for ensuring EML performance targets and ... Click here to view more detail / apply for Legal Specialist

Product Specialist







Posted Date:  20 Apr 2024







Location:  Sydney, NSW, AU







At WesTrac, were made for more of what matters most. More family time, with paid parental leave, flexible working arrangements and purchased leave programs to give you the work life balance youve always wanted. More development opportunities, with WesTrac's own in house RTO - 50737, access to your own guided learning platform and a range of pathways to help you steer your career in the direction of your dreams. More diversity, with over 4,000 team members with a tonne of differences, united by our passion for building a better tomorrow. As an industry leader and employer of choice,




... Click here to view more detail / apply for Product Specialist

Job description
Are you passionate about creativity, multimedia design, and cutting-edge technologies? Do you have a flair for visual storytelling and a knack for bringing ideas to life through engaging multimedia content? AI Talent is seeking a highly skilled and innovative Multimedia Specialist to join our dynamic team!

About AI Talent:AI Talent is a leading AI-focused company at the forefront of revolutionizing industries through artificial intelligence. Our team of talented professionals is dedicated to driving AI advancements and delivering innovative solutions across various sectors. As a Multimedia Specialist, you will play a crucial role in elevating our brand presence and captivating audiences with visually compelling content.

Responsibilities:

· Conceptualize, design, and create multimedia content that aligns with our brand and marketing objectives.

· Develop captivating videos, animations, infographics, and interactive presentations to enhance our visual communications.

· Collaborate with cross-functional teams to bring creative ideas to life and ensure seamless multimedia integration across platforms.

· Use industry-standard multimedia tools and software to deliver high-quality multimedia projects.

· Ensure brand consistency across all visual assets and marketing materials.

· Optimize multimedia content for various digital platforms and devices.

· Stay updated with the latest trends and technologies in multimedia design and production.

Requirements:

· Bachelor's degree in Multimedia Design, Digital Media, Graphic Design, or a related field, or a degree in an ICT-related discipline.

· At least 2 years of proven experience as a Multimedia Specialist or a similar role, showcasing a strong portfolio of multimedia projects.

· Proficiency in multimedia software such as Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro, After Effects) and video editing tools.

· Strong artistic vision and creative skills with an eye for visual aesthetics.

· Excellent project management and organizational abilities to handle multiple projects simultaneously.

· Ability to work collaboratively in a team environment and effectively communicate ideas and concepts.

· Experience in the marketing or advertising industry is advantageous.

Join AI Talent and Shape the Future of Multimedia: As a Multimedia Specialist at AI Talent, you will have the opportunity to leverage your creativity and technical expertise to create impactful multimedia content that drives our AI-driven initiatives to new heights. You will be part of a dynamic team, collaborating on exciting projects that leave a lasting impression on our audiences.

We offer a supportive and inclusive work environment that fosters creativity and professional growth. At AI Talent, your contributions matter, and you'll play a significant role in shaping the future of multimedia in the AI industry.

Permanent Residents (PR), Australian / Citizens are eligible to apply Job Type: Full-time Salary: $70,000 to $120,000 per year + Super

Job Types: Full-time, Permanent

Salary: $70,000.00 – $120,000.00 per year

Benefits:

Work from home
Schedule:

8 hour shift
Work Authorisation:

Australia (Required)
Work Location: Hybrid remote in SYDNEY, NSW 2000

Viatris Pty Ltd


At VIATRIS, we see healthcare not as it is but as it should be. We act courageously and are uniquely positioned to be a source of stability in a world of evolving healthcare needs. Viatris empowers people worldwide to live healthier at every stage of life. We do so via:   Access ? Providing high quality trusted medicines regardless of geography or circumstance; Leadership ? Advancing sustainable operations and innovative solutions to improve patient health; and   Partnership ? Leveraging our collective expertise to connect people to products and services.    
Every day, we rise to the challenge to make a difference and here?s how the Medical Services Specialist role will make an impact:

Key responsibilities for this role include:

Provision of specialised medical/scientific information to HCP?s, consumers, internal stakeholders and regulators in accordance with Viatris procedures and pharmaceutical industry standards and expectations
Maintain up to
... Click here to view more detail / apply for Medical Services Specialist

About us Healius Limited is one of Australia's leading healthcare companies and is synonymous with quality, affordable and accessible healthcare for all Australians. We have an expansive network of pathology laboratories, collection centres and diagnostic imaging centres. Through this footprint and its 10,500 people, Healius provides specialty diagnostic services to consumers and their referring practitioners.   An opportunity is currently available for an experienced Insurance and Risk Specialist to join our Sydney team.   Responsibilities:

Assist in managing the overall group insurance program
Managing the annual insurance program renewal
Reporting to the Board, Audit Committee and Risk Committee (as appropriate)
Prepare insurance notifications to be submitted to insurance brokers
Ongoing management of Insurance claims and notification.
Provide responsive support to business units on day to day basis on insurance related queries.
Manage the Groups Medical

... Click here to view more detail / apply for Insurance & Risk Specialist

Senior Test Specialist

Overview: Join our innovative financial/banking institution in Sydney!

 

Skills and Experience:

 

Required Skills:

 

Strong enthusiasm for crafting robust and secure native applications in Swift and/or Kotlin

Extensive familiarity with best practices in mobile application design and development

Proficiency in integrating RESTful APIs using .NET, JAVA, or NodeJS with iOS/Android apps

Advantageous experience with Redux in both Swift and Kotlin

Valuable end-to-end experience spanning front-end to back-end mobile development

Proficiency in Agile methodology utilizing JIRA, BitBucket, Confluence, etc.

Experience with Bamboo for CI/CD and exposure to testing automation

Dedication to delivering quality customer experiences and writing reusable, scalable code

Solid enterprise application architecture experience in design patterns, concurrency, and performance

Commitment to staying updated with technology trends

... Click here to view more detail / apply for Senior Test Specialist

EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey . We continue to experience ongoing growth and now have over 4,000 dedicated employees . We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

THE OPPORTUNITY

As part of our diverse team based in  Sydney , you will help make a positive impact on someone?s life every day. You will feel great satisfaction knowing your talent and hard work has a purpose.

This is an exciting opportunity for someone with extensive workers compensation experience or Allied Health background to work with EML?s Specialised Insurance business, Hospitality Industry Insurance (HII). We provide industry specific workers compensation insurance to over 1600 accommodation hotels, pubs, and clubs. This unique portfolio provides ... Click here to view more detail / apply for Technical & Injury Management Specialist

Indirects Procurement Specialist







Department:  Procurement - ANZ







Location:  North Strathfield, AU, 2137







Job Function:  Finance - ANZ







Employment Type:  Full time







At The Arnotts Group, youll work with a diverse team who align with our values and are passionate and empowered to perform at pace and achieve big things.  Alongside genuine people, youll enable the local production of quality products including Tim Tams, Campbells Soup, Shapes, V8 juice, Vita-Weat, Scotch Fingers and many, many more. which you also get to enjoy. The Arnott's Group unites a collection of




... Click here to view more detail / apply for Indirects Procurement Specialist

PERSOLKELLY is the professional recruitment division representing clients and candidates in STEM, IT, Government, Executive and Professional Services - which includes all business support functions. As one of the largest recruitment organisations in Australia, we partner with most of the top ASX companies who actively seek us out for our size and stability, market knowledge and the confidence that their recruitment needs will be professionally served today and well into the future.
ABOUT THE ROLE: Our client is a leader in health care specialising in medical devices. We are seeking a highly organized and detail-oriented Corporate Events Specialist to join their dynamic team. As the Events Specialist, you will oversee all aspects of meeting planning, from conception to completion. You will collaborate closely with the Medical Education team and other internal stakeholders, serving as a trusted business partner to deliver outstanding events that exceed expectations. Your responsibilities ... Click here to view more detail / apply for Corporate Events Specialist

Posted: 16/04/2024

Closing Date: 15/05/2024

Job Type: Permanent - Full Time

Location: Sydney

Job Category: Administration,Customer Service


About Us
We are the professional association for Australias technology sector with 47,000 members across business, government and education.
The ACS is currently going through an exciting period of transformation, which will see us evolve to be more relevant in a changing market.

Job Description

About the role:
An exciting opportunity is now available for an experienced  Customer Experience Specialist  to join our team.
 
Reporting to the Client and Member Services Team Leader, you will be acting as the 1st point of contact for our Members.
In this busy role, you will be primarily responsible for handling membership enquiries made or received

... Click here to view more detail / apply for Customer Experience Specialist