Total 9 job vacancies by Boston Scientific

Boston Scientific
Clinical Specialist, Electrophysiology
Canberra, ACT

ABOUT THE ROLE
Our elite sales team is made up of passionate, dedicated professionals, delivering the most advanced medical technologies to patients in need. By collaborating extensively with leading healthcare professionals you’ll see first-hand the impact you have on individual lives - one patient at a time.
The position of Clinical Specialist, Electrophysiology (EP), provides field/remote clinical, technical & educational support in EP to assigned accounts across ANZ. The primary focus is to support new therapy introduction of Pulsed Field Ablation through our recent launch of the FARAPULSE™ system, demonstrating clinical expertise to influence superior outcomes. Frequent travel will be required as part of the role.
WHAT WILL YOU BE REPONSIBLE FOR?
• Utilising your technical knowledge of:
o The field of electrophysiology (including propagation of electrical circuits within cardiac tissue and the pathophysiology of electrical rhythm disorders), biophysics of radiofrequency, cryo-thermal ablation, 2D and 3D electroanatomical mapping principles to provide:
? Clinical support including basic trouble-shooting, and clinical guidance to diagnose and treat cardiac arrhythmias
? Provide the measurement of electrical circuits within the heart and perform stimulation protocols as per physician requests to measure the electrical conductivity of the heart to aid in the diagnosis of cardiac arrhythmias
? Develop a deep technical understanding of, and provide the technical training of company products to Cardiac Electrophysiologists, Cardiac Physiologists and Nurses
• Travelling as required to meet customer demand for the services described above.
• Attending cases face to face (or remotely) with customers, operating Boston Scientific products where appropriate, and providing detailed training / advice to physicians on clinical attributes / techniques associated with Boston Scientific electrophysiology products including:
o Providing clinical support for: FARAPULSE™, POLARx™, RHYTHMIA™, LAB SYSTEM PRO™, MAESTRO 4000™, METRIQ™, plus support for the full range of Boston Scientific EP Catheters
• Developing deep understanding on the workflows and specificities of each hospital & business relationships with hospital personnel (e.g., through informal conversation, meetings, participation in conferences) to make new contacts in other departments within hospital and all stakeholders to ensure that products are trained and utilised in accordance with the Directions for Use.
• Ensuring timely collection, reporting of all required medical documentation pertaining to our procedural device operation.
• Responding to complex customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical, research, marketing, technical support) to develop optimal solutions.
• Recording customer information and activities in company’s CRM system: use the system as an alignment tool with other commercial roles.
• Completion of relevant administration including reporting, stock validations and inventory management
• Attending meetings, conferences and exhibitions as required to promote Boston Scientific products and services.
• Being available to support the broader ANZ Rhythm Management business on an as-needs basis

KEY COMPETENCIES REQUIRED FOR SUCCESS
Product/Technical Knowledge
• A thorough understanding of Cardiac Electrophysiology
• Biophysics of radiofrequency and cryoablation
• A thorough understanding of Pulsed Field Ablation (Pulsed Direct Current) on cardiac tissue and a biophysical understanding of tissue selectivity
• Successfully completes all relevant training.
• Develop in depth knowledge of electrophysiology procedure, products and treatment applications.
• Proactively keeps up to date with technical knowledge in electrophysiology.
Relationship Building
• Builds and maintains effective networks that add value in achieving work related goals.
• Skilled in building rapport with a wide variety of individuals.
• Understands the balance between taking time to build rapport and achieving objectives set.
• Works effectively and collaboratively within the team environment.
Organisation & Reporting
• Maintains well organised materials, files, system and reports.
• Plans and prioritises territory activity.
• Makes sure all parts of a job are completed in full, within deadlines, including follow-up plans and documentation.
Results Focused
• Demonstrates a growth mindset.
• Measures own performance and seeks feedback for self-development
• Demonstrates resilience and has a strong sense of urgency
• Recognises and acts on opportunities.
• Maintains a flexible approach to meet goals.
SKILLS AND QUALIFICATIONS
• Previous clinical case experience within electrophysiology / rhythm management essential
• Strong technical and clinical skills
• Proven experience in building and maintaining customer relationships.
• Proven ability to absorb complex technical information and apply this knowledge in the field.
• Excellent written & verbal communication.
• Tertiary qualifications in preferred disciplines including biomedical engineering and science-related disciplines.
• Exposure and understanding of conventional EP. Ability to interpret EP signals. Exposure to 3D Mapping and cryoablation. Troubleshooting skills and experience
• Desired qualifications IBHRE EP, IBHRE Pacing

Boston Scientific
Clinical Specialist, Electrophysiology
Brisbane, QLD


ABOUT THE ROLE

Our elite sales team is made up of passionate, dedicated professionals, delivering the most advanced medical technologies to patients in need. By collaborating extensively with leading healthcare professionals you’ll see first-hand the impact you have on individual lives - one patient at a time.

The position of Clinical Specialist, Electrophysiology (EP), provides field/remote clinical, technical & educational support in EP to assigned accounts across ANZ. The primary focus is to support new therapy introduction of Pulsed Field Ablation through our recent launch of the FARAPULSE™ system, demonstrating clinical expertise to influence superior outcomes. Frequent travel will be required as part of the role.
WHAT WILL YOU BE REPONSIBLE FOR?

• Utilising your technical knowledge of:
o The field of electrophysiology (including propagation of electrical circuits within cardiac tissue and the pathophysiology of electrical rhythm disorders), biophysics of radiofrequency, cryo-thermal ablation, 2D and 3D electroanatomical mapping principles to provide:
? Clinical support including basic trouble-shooting, and clinical guidance to diagnose and treat cardiac arrhythmias
? Provide the measurement of electrical circuits within the heart and perform stimulation protocols as per physician requests to measure the electrical conductivity of the heart to aid in the diagnosis of cardiac arrhythmias
? Develop a deep technical understanding of, and provide the technical training of company products to Cardiac Electrophysiologists, Cardiac Physiologists and Nurses
• Travelling as required to meet customer demand for the services described above.
• Attending cases face to face (or remotely) with customers, operating Boston Scientific products where appropriate, and providing detailed training / advice to physicians on clinical attributes / techniques associated with Boston Scientific electrophysiology products including:
o Providing clinical support for: FARAPULSE™, POLARx™, RHYTHMIA™, LAB SYSTEM PRO™, MAESTRO 4000™, METRIQ™, plus support for the full range of Boston Scientific EP Catheters
• Developing deep understanding on the workflows and specificities of each hospital & business relationships with hospital personnel (e.g., through informal conversation, meetings, participation in conferences) to make new contacts in other departments within hospital and all stakeholders to ensure that products are trained and utilised in accordance with the Directions for Use.
• Ensuring timely collection, reporting of all required medical documentation pertaining to our procedural device operation.
• Responding to complex customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical, research, marketing, technical support) to develop optimal solutions.
• Recording customer information and activities in company’s CRM system: use the system as an alignment tool with other commercial roles.
• Completion of relevant administration including reporting, stock validations and inventory management
• Attending meetings, conferences and exhibitions as required to promote Boston Scientific products and services.
• Being available to support the broader ANZ Rhythm Management business on an as-needs basis



KEY COMPETENCIES REQUIRED FOR SUCCESS

Product/Technical Knowledge
• A thorough understanding of Cardiac Electrophysiology
• Biophysics of radiofrequency and cryoablation
• A thorough understanding of Pulsed Field Ablation (Pulsed Direct Current) on cardiac tissue and a biophysical understanding of tissue selectivity
• Successfully completes all relevant training.
• Develop in depth knowledge of electrophysiology procedure, products and treatment applications.
• Proactively keeps up to date with technical knowledge in electrophysiology.

Relationship Building
• Builds and maintains effective networks that add value in achieving work related goals.
• Skilled in building rapport with a wide variety of individuals.
• Understands the balance between taking time to build rapport and achieving objectives set.
• Works effectively and collaboratively within the team environment.

Organisation & Reporting
• Maintains well organised materials, files, system and reports.
• Plans and prioritises territory activity.
• Makes sure all parts of a job are completed in full, within deadlines, including follow-up plans and documentation.

Results Focused
• Demonstrates a growth mindset.
• Measures own performance and seeks feedback for self-development
• Demonstrates resilience and has a strong sense of urgency
• Recognises and acts on opportunities.
• Maintains a flexible approach to meet goals.


SKILLS AND QUALIFICATIONS

• Previous clinical case experience within electrophysiology / rhythm management essential
• Strong technical and clinical skills
• Proven experience in building and maintaining customer relationships.
• Proven ability to absorb complex technical information and apply this knowledge in the field.
• Excellent written & verbal communication.
• Tertiary qualifications in preferred disciplines including biomedical engineering and science-related disciplines.
• Exposure and understanding of conventional EP. Ability to interpret EP signals. Exposure to 3D Mapping and cryoablation. Troubleshooting skills and experience
• Desired qualifications IBHRE EP, IBHRE Pacing

Clinical Specialist, Electrophysiology
Boston Scientific
Sydney, NSW



ABOUT THE ROLE
Our elite sales team is made up of passionate, dedicated professionals, delivering the most advanced medical technologies to patients in need. By collaborating extensively with leading healthcare professionals you’ll see first-hand the impact you have on individual lives - one patient at a time.
The position of Clinical Specialist, Electrophysiology (EP), provides field/remote clinical, technical & educational support in EP to assigned accounts across ANZ. The primary focus is to support new therapy introduction of Pulsed Field Ablation through our recent launch of the FARAPULSE™ system, demonstrating clinical expertise to influence superior outcomes. Frequent travel will be required as part of the role.

WHAT WILL YOU BE REPONSIBLE FOR?
• Utilising your technical knowledge of:
o The field of electrophysiology (including propagation of electrical circuits within cardiac tissue and the pathophysiology of electrical rhythm disorders), biophysics of radiofrequency, cryo-thermal ablation, 2D and 3D electroanatomical mapping principles to provide:
? Clinical support including basic trouble-shooting, and clinical guidance to diagnose and treat cardiac arrhythmias
? Provide the measurement of electrical circuits within the heart and perform stimulation protocols as per physician requests to measure the electrical conductivity of the heart to aid in the diagnosis of cardiac arrhythmias
? Develop a deep technical understanding of, and provide the technical training of company products to Cardiac Electrophysiologists, Cardiac Physiologists and Nurses
• Travelling as required to meet customer demand for the services described above.
• Attending cases face to face (or remotely) with customers, operating Boston Scientific products where appropriate, and providing detailed training / advice to physicians on clinical attributes / techniques associated with Boston Scientific electrophysiology products including:
o Providing clinical support for: FARAPULSE™, POLARx™, RHYTHMIA™, LAB SYSTEM PRO™, MAESTRO 4000™, METRIQ™, plus support for the full range of Boston Scientific EP Catheters
• Developing deep understanding on the workflows and specificities of each hospital & business relationships with hospital personnel (e.g., through informal conversation, meetings, participation in conferences) to make new contacts in other departments within hospital and all stakeholders to ensure that products are trained and utilised in accordance with the Directions for Use.
• Ensuring timely collection, reporting of all required medical documentation pertaining to our procedural device operation.
• Responding to complex customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical, research, marketing, technical support) to develop optimal solutions.
• Recording customer information and activities in company’s CRM system: use the system as an alignment tool with other commercial roles.
• Completion of relevant administration including reporting, stock validations and inventory management
• Attending meetings, conferences and exhibitions as required to promote Boston Scientific products and services.
• Being available to support the broader ANZ Rhythm Management business on an as-needs basis

KEY COMPETENCIES REQUIRED FOR SUCCESS
Product/Technical Knowledge
• A thorough understanding of Cardiac Electrophysiology
• Biophysics of radiofrequency and cryoablation
• A thorough understanding of Pulsed Field Ablation (Pulsed Direct Current) on cardiac tissue and a biophysical understanding of tissue selectivity
• Successfully completes all relevant training.
• Develop in depth knowledge of electrophysiology procedure, products and treatment applications.
• Proactively keeps up to date with technical knowledge in electrophysiology.
Relationship Building
• Builds and maintains effective networks that add value in achieving work related goals.
• Skilled in building rapport with a wide variety of individuals.
• Understands the balance between taking time to build rapport and achieving objectives set.
• Works effectively and collaboratively within the team environment.
Organisation & Reporting
• Maintains well organised materials, files, system and reports.
• Plans and prioritises territory activity.
• Makes sure all parts of a job are completed in full, within deadlines, including follow-up plans and documentation.
Results Focused
• Demonstrates a growth mindset.
• Measures own performance and seeks feedback for self-development
• Demonstrates resilience and has a strong sense of urgency
• Recognises and acts on opportunities.
• Maintains a flexible approach to meet goals.
SKILLS AND QUALIFICATIONS
• Previous clinical case experience within electrophysiology / rhythm management essential
• Strong technical and clinical skills
• Proven experience in building and maintaining customer relationships.
• Proven ability to absorb complex technical information and apply this knowledge in the field.
• Excellent written & verbal communication.
• Tertiary qualifications in preferred disciplines including biomedical engineering and science-related disciplines.
• Exposure and understanding of conventional EP. Ability to interpret EP signals. Exposure to 3D Mapping and cryoablation. Troubleshooting skills and experience
• Desired qualifications IBHRE EP, IBHRE Pacing

Boston Scientific
Sydney, NSW

ABOUT THE ROLE

The Senior Quality Specialist is responsible to improve awareness, visibility, and communication on quality initiatives to support assigned departmental, functional, site, divisional and corporate quality goals, and priorities. The role is encouraged to be autonomous, collaborating and partners with team members to recommend, design and implement functional process improvements. Develops, establishes, and maintains quality methodologies, systems and practices which meet BSC, customer and regulatory requirements. Provides compliance guidance and support for process development concepts, regulatory, operational, or systems/services and engage with cross-functional stakeholders on implementing quality processes and procedures as appropriate.

Business Partnering and Key Responsibilities:
• Develops internal / external global relationships in Australia and New Zealand, APAC and the wider global Boston organization. Champions these relationships to identify needs and drive systematic changes to achieve strategic objectives
• Effectively partners with commercial and functional teams to develop and influence sound product and business strategies
• Influences unique and creative solutions to meet quality, customer, and business needs
• Incorporates quality objectives and initiatives into business strategies and needs to provide value to the organization
• Establishes strategic alliances and influences direction of internal and external policies impacting ANZ business
SKILLS & KEY COMPETENICES

Experience

• 6+ years’ experience in the medical device, healthcare industry or similar regulated environment
• Ideally 2+ years’ experience with mentoring/coaching team members and functions on all areas of quality
• Bachelor’s in science or a related degree is desirable
• Experience in Lean / 6 Sigma, Project Management or equivalent is desirable
• In depth understanding of Quality Management System regulations and principles (for example ISO13485 / 9001) as they apply to the entire product lifecycle, including planning, product realisation, measurement / analysis, and feedback.
• Demonstrated success dealing with multiple stakeholders across all levels of an organisation including key suppliers and vendors
• Experience in leading internal audits and supporting external regulator / supplier audits
• Experience leading projects, continuous improvement, Value Improvement (VIP) and demonstration of Project Management, Lean, 6-Sigma principles
• Sound knowledge of Risk Management methodologies
• Understanding of core processes relating to Quality Systems (for example, CAPA, NCEP nonconforming management, Supplier Management, Auditing, complaints, field actions, customer satisfaction)
• Promoting a positive Quality Culture within the organization with a “Can do” and positive attitude
• Experience working on site or remotely
Skills
• High level of communication skills both verbal and written and ability to interpret regulations and quality procedures.
• Well-developed interpersonal skills, a collaborative approach and ability to actively engage all stakeholders
• Strong problem solving and negotiation skills
• High attention to detail and collaborative approach
• Comfortable operating within a complex and fast paced self-directed environment
• Ability Apply risk management methodology when needed
• Ability to “Project Manage” multiple key projects and initiatives at one time
• Microsoft Office Suite intermediate to advance level
• Strong reporting, data analytics and presentation skills
• Sound knowledge of using electronic systems and tool applications (for example Windchill, SAP, Salesforce, Trackwise)




Competencies
• Ability to quickly establish effective relationships
• Being “Customer Focused” and understanding when to identify and escalate issues
• Maximises value through development of innovative quality solutions
• Influences outcomes through knowing who to involve and when
• Uses a team approach to solve problems and maximise opportunities
• Effectively deals with conflict and maintains calm under pressure
• Ability to lead courageously by confronting problems directly, taking action and being decisive, even when it may be challenging but the right thing to do
• Ability to respond resourcefully, flexibly, and positively when faced with new challenges, transitions, and demands.

QUALITY SYSTEM REQUIREMENT

In all actions, demonstrates a primary commitment to patient safety and product quality by maintaining compliance to the Quality Policy and all other documented quality processes and procedures.

Purpose Statement

This role will drive business development and growth of the Electrophysiology franchise/ products across ASEAN, Korea, India, Hong Kong and Taiwan through market/ competitive analysis, use customer and own technical insights to develop/ enhance products/ product line(s), work collaboratively with regional and global stakeholders and ensure implementation of AP Franchise Plan, budget and marketing excellence standards in line with regional marketing objectives.

The individual will collaborate closely with the Portfolio Acceleration Team to provide customer insights, portfolio gaps and market regulatory needs to ensure faster launch and market access for products.

Roles & Responsibilities

• Marketing Strategy Planning: Support the strategic planning efforts for the franchise across relevant countries in the region through mapping the market, identifying potential gaps and exploiting new opportunities in line with franchise strategy and global guidelines to drive growth of the franchise
• Business Planning: Develop/ support Annual Operating Plans (AOP) and lead execution of AOP (budgets/ resources/ activities etc.) for the franchise across relevant countries in the region
• Market (Market Conditions, Customers, Competitors) Analysis: Lead execution of market analysis activities (Market research, identification of new opportunities, therapies, technology advancement competitors etc.) for the franchise to generate insights and support development of marketing strategies
• Marketing Operations: Initiate and lead the design and implementation of marketing programs in the region, develop networks and establish advisory boards; ensure alignment of own activities with International functions (Finance, Supply Chain, Health Economics, Marketing, Clinical, Regulatory, Quality), establish strategic vendor relationships and periodically review effectiveness of marketing operations across the franchise in the region
• Product Life Cycle Management: Lead and monitor the execution of product centric plans (like new product launches etc.); oversee coordination with operations team to manage the supply chain for products, review monthly forecasts, backorders & plan inventory transitions for new products, track portfolio performance and ensure accurate and timely reporting across the region for the franchise
• Marketing Communications: Monitor execution of BSC branding/ marketing communications in the franchise across the region; provide inputs for brand messaging; guide impactful tools and innovative approaches; monitor and evaluate impact in line with the global communication guidelines to ensure appropriate brand positioning for own products. Requirement of strong communication skills interpersonal and via multiple media, ability to put thoughts across coherently and able to drive Key Opinion Leaders (KOLs) engagement
• Stakeholder Relationship Management: Establish and develop relationships with key stakeholders/ KOLs/ economic buyers and influencers as relevant to own domain; participate in conferences/ symposiums, guide program design to develop advocates to communicate key company messages to the medical community; network with counterparts in BSC global to drive regional objectives. Ability to influence regional and global stakeholders through relationships and persuasive communication skills
• Sales Enablement: Liaise with regional & in country sales leadership for the franchise to align sales and marketing objectives; drive sales team capability needs assessment and guide programs for capability building on products and clinical messaging; align with global to identify marketing collateral and disseminate them in country to ensure achievement of franchise marketing objectives and sales support as required
• Quality: Ensure awareness and compliance with applicable standard operating procedures to meet, comply and champion all quality and regulatory commitments of BSC; As interface to the Customer and Sales Organization has direct responsibility to facilitate, share documents and process to identify, notify and ensure any complaint or problem are addressed, thereby demonstrating high commitment to Quality in all interactions and behaviors; Responsible to facilitate and champion the quality requirements and the message of compliance to internal and external customers for all events and campaigns

Qualifications

• Possess at least a Degree. Additional postgraduate qualification is preferred. Candidates with MBAs and knowledge of the Electrophysiology franchise with the ability to hit the ground running will be prioritized
• Familiarity and professional experience with ASEAN, Korea, India, Hong Kong, and Taiwan markets is preferred
• Proficiency in Korean, Mandarin or another APAC language would be advantageous as it aligns with the need to assist and engage with the corresponding markets
• Ability to drive revenue generation through well-crafted downstream marketing plans partnering with colleagues on the ground
• Candidates with prior experience in Electrophysiology and strong understanding of the industry, procedures, physician mindset, solutions sought
• Proven track record of successful execution of tasks and possess leadership potential
• Displays drive and ambition, ability to develop new skills, strong vision and problem-solving skills, and invests in self to grow into more senior marketing roles
• Experience working with external stakeholders/ distributors to grow commercial footprint through geographical penetration/ co-licensing/ co-promotion
• Ability to work across different cultures
• Collaborative mindset and strong communication skills to work with multiple stakeholders, especially with the global teams
• Ability to multi-task and work in a fast-paced, demanding environment
• Possess strong prioritization, project management and time management skills
• Proficient in Microsoft Excel, Word, and PowerPoint
• Willingness and ability to travel based on business requirements

We are seeking a Product Specialist / Senior Product Specialist for our Peripheral Interventions (PI) business. He/she needs to possess good sales skills as well as clinical aptitude to be able to support clinicians and cases.

In PI, we have built a strong portfolio of products to serve our customers and are uniquely positioned to provide physicians and hospital systems with a full toolbox of solutions to treat patients.

Key Responsibilities

· Develop further as professional sales rep by acquiring working knowledge and selling techniques. Able to tackle a variety of issues, general knowledge in medical device industry (BSC and competitors).

· Visit customers and/or potential customers of Boston Scientific on a regular and planned basis to promote products and services to achieve monthly, quarterly and yearly sales targets, as agreed with the Manager.

· Manage existing and acquire new customers in the assigned territory under general supervision of the Manager.

· With limited instructions of Manager, plan and develop the market for our existing and new products according with divisional goals and objectives, through execution, while optimize available tools (consignment, etc).

· Provide ongoing technical training and support to customers directly in the cathlabs

· Cultivate wide range of business relationships with hospital management, purchasing department and hospital staff.

· Attend meetings, conferences and exhibitions as required to promote Boston Scientific products and services.

· Analyze and report to the Manager and/or others (monthly & year basis) the market and business feedback by using all available support tools.

Key Skills / Experience

· Degree in Biomedical, Science, Nursing or a related field

· Minimum 5 years of sales experience, in the healthcare sector

· Ability to engage with Clinicians and a myriad of stakeholders

· Good communication skills

· Experience in attending cases and provide support in operating room

Clinical Specialist, Electrophysiology
Boston Scientific
Sydney, NSW
Starting at $70,000+ Super


ABOUT THE ROLE
Our elite sales team is made up of passionate, dedicated professionals, delivering the most advanced medical technologies to patients in need. By collaborating extensively with leading healthcare professionals you’ll see first-hand the impact you have on individual lives - one patient at a time.
The position of Clinical Specialist, Electrophysiology (EP), provides field/remote clinical, technical & educational support in EP to assigned accounts across ANZ. The primary focus is to support new therapy introduction of Pulsed Field Ablation through our recent launch of the FARAPULSE™ system, demonstrating clinical expertise to influence superior outcomes. Frequent travel will be required as part of the role.

WHAT WILL YOU BE REPONSIBLE FOR?
• Utilising your technical knowledge of:
o The field of electrophysiology (including propagation of electrical circuits within cardiac tissue and the pathophysiology of electrical rhythm disorders), biophysics of radiofrequency, cryo-thermal ablation, 2D and 3D electroanatomical mapping principles to provide:
? Clinical support including basic trouble-shooting, and clinical guidance to diagnose and treat cardiac arrhythmias
? Provide the measurement of electrical circuits within the heart and perform stimulation protocols as per physician requests to measure the electrical conductivity of the heart to aid in the diagnosis of cardiac arrhythmias
? Develop a deep technical understanding of, and provide the technical training of company products to Cardiac Electrophysiologists, Cardiac Physiologists and Nurses
• Travelling as required to meet customer demand for the services described above.
• Attending cases face to face (or remotely) with customers, operating Boston Scientific products where appropriate, and providing detailed training / advice to physicians on clinical attributes / techniques associated with Boston Scientific electrophysiology products including:
o Providing clinical support for: FARAPULSE™, POLARx™, RHYTHMIA™, LAB SYSTEM PRO™, MAESTRO 4000™, METRIQ™, plus support for the full range of Boston Scientific EP Catheters
• Developing deep understanding on the workflows and specificities of each hospital & business relationships with hospital personnel (e.g., through informal conversation, meetings, participation in conferences) to make new contacts in other departments within hospital and all stakeholders to ensure that products are trained and utilised in accordance with the Directions for Use.
• Ensuring timely collection, reporting of all required medical documentation pertaining to our procedural device operation.
• Responding to complex customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical, research, marketing, technical support) to develop optimal solutions.
• Recording customer information and activities in company’s CRM system: use the system as an alignment tool with other commercial roles.
• Completion of relevant administration including reporting, stock validations and inventory management
• Attending meetings, conferences and exhibitions as required to promote Boston Scientific products and services.
• Being available to support the broader ANZ Rhythm Management business on an as-needs basis

KEY COMPETENCIES REQUIRED FOR SUCCESS
Product/Technical Knowledge
• A thorough understanding of Cardiac Electrophysiology
• Biophysics of radiofrequency and cryoablation
• A thorough understanding of Pulsed Field Ablation (Pulsed Direct Current) on cardiac tissue and a biophysical understanding of tissue selectivity
• Successfully completes all relevant training.
• Develop in depth knowledge of electrophysiology procedure, products and treatment applications.
• Proactively keeps up to date with technical knowledge in electrophysiology.
Relationship Building
• Builds and maintains effective networks that add value in achieving work related goals.
• Skilled in building rapport with a wide variety of individuals.
• Understands the balance between taking time to build rapport and achieving objectives set.
• Works effectively and collaboratively within the team environment.
Organisation & Reporting
• Maintains well organised materials, files, system and reports.
• Plans and prioritises territory activity.
• Makes sure all parts of a job are completed in full, within deadlines, including follow-up plans and documentation.
Results Focused
• Demonstrates a growth mindset.
• Measures own performance and seeks feedback for self-development
• Demonstrates resilience and has a strong sense of urgency
• Recognises and acts on opportunities.
• Maintains a flexible approach to meet goals.
SKILLS AND QUALIFICATIONS
• Previous clinical case experience within electrophysiology / rhythm management essential
• Strong technical and clinical skills
• Proven experience in building and maintaining customer relationships.
• Proven ability to absorb complex technical information and apply this knowledge in the field.
• Excellent written & verbal communication.
• Tertiary qualifications in preferred disciplines including biomedical engineering and science-related disciplines.
• Exposure and understanding of conventional EP. Ability to interpret EP signals. Exposure to 3D Mapping and cryoablation. Troubleshooting skills and experience
• Desired qualifications IBHRE EP, IBHRE Pacing

Boston Scientific
Clinical Specialist - Melbourne, VIC
Starting at $70,000 + super

ABOUT THE ROLE
Our elite sales team is made up of passionate, dedicated professionals, delivering the most advanced medical technologies to patients in need. By collaborating extensively with leading healthcare professionals you’ll see first-hand the impact you have on individual lives - one patient at a time.
The position of Clinical Specialist, Electrophysiology (EP), provides field/remote clinical, technical & educational support in EP to assigned accounts across ANZ. The primary focus is to support new therapy introduction of Pulsed Field Ablation through our recent launch of the FARAPULSE™ system, demonstrating clinical expertise to influence superior outcomes. Frequent travel will be required as part of the role.
WHAT WILL YOU BE REPONSIBLE FOR?
• Utilising your technical knowledge of:
o The field of electrophysiology (including propagation of electrical circuits within cardiac tissue and the pathophysiology of electrical rhythm disorders), biophysics of radiofrequency, cryo-thermal ablation, 2D and 3D electroanatomical mapping principles to provide:
? Clinical support including basic trouble-shooting, and clinical guidance to diagnose and treat cardiac arrhythmias
? Provide the measurement of electrical circuits within the heart and perform stimulation protocols as per physician requests to measure the electrical conductivity of the heart to aid in the diagnosis of cardiac arrhythmias
? Develop a deep technical understanding of, and provide the technical training of company products to Cardiac Electrophysiologists, Cardiac Physiologists and Nurses
• Travelling as required to meet customer demand for the services described above.
• Attending cases face to face (or remotely) with customers, operating Boston Scientific products where appropriate, and providing detailed training / advice to physicians on clinical attributes / techniques associated with Boston Scientific electrophysiology products including:
o Providing clinical support for: FARAPULSE™, POLARx™, RHYTHMIA™, LAB SYSTEM PRO™, MAESTRO 4000™, METRIQ™, plus support for the full range of Boston Scientific EP Catheters
• Developing deep understanding on the workflows and specificities of each hospital & business relationships with hospital personnel (e.g., through informal conversation, meetings, participation in conferences) to make new contacts in other departments within hospital and all stakeholders to ensure that products are trained and utilised in accordance with the Directions for Use.
• Ensuring timely collection, reporting of all required medical documentation pertaining to our procedural device operation.
• Responding to complex customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical, research, marketing, technical support) to develop optimal solutions.
• Recording customer information and activities in company’s CRM system: use the system as an alignment tool with other commercial roles.
• Completion of relevant administration including reporting, stock validations and inventory management
• Attending meetings, conferences and exhibitions as required to promote Boston Scientific products and services.
• Being available to support the broader ANZ Rhythm Management business on an as-needs basis

KEY COMPETENCIES REQUIRED FOR SUCCESS
Product/Technical Knowledge
• A thorough understanding of Cardiac Electrophysiology
• Biophysics of radiofrequency and cryoablation
• A thorough understanding of Pulsed Field Ablation (Pulsed Direct Current) on cardiac tissue and a biophysical understanding of tissue selectivity
• Successfully completes all relevant training.
• Develop in depth knowledge of electrophysiology procedure, products and treatment applications.
• Proactively keeps up to date with technical knowledge in electrophysiology.
Relationship Building
• Builds and maintains effective networks that add value in achieving work related goals.
• Skilled in building rapport with a wide variety of individuals.
• Understands the balance between taking time to build rapport and achieving objectives set.
• Works effectively and collaboratively within the team environment.
Organisation & Reporting
• Maintains well organised materials, files, system and reports.
• Plans and prioritises territory activity.
• Makes sure all parts of a job are completed in full, within deadlines, including follow-up plans and documentation.
Results Focused
• Demonstrates a growth mindset.
• Measures own performance and seeks feedback for self-development
• Demonstrates resilience and has a strong sense of urgency
• Recognises and acts on opportunities.
• Maintains a flexible approach to meet goals.
SKILLS AND QUALIFICATIONS
• Previous clinical case experience within electrophysiology / rhythm management essential
• Strong technical and clinical skills
• Proven experience in building and maintaining customer relationships.
• Proven ability to absorb complex technical information and apply this knowledge in the field.
• Excellent written & verbal communication.
• Tertiary qualifications in preferred disciplines including biomedical engineering and science-related disciplines.
• Exposure and understanding of conventional EP. Ability to interpret EP signals. Exposure to 3D Mapping and cryoablation. Troubleshooting skills and experience
• Desired qualifications IBHRE EP, IBHRE Pacing

Purpose Statement

The Analyst / Senior Analyst, Global Internal Audit (GIA) will be responsible for leading, planning, organizing and executing internal audits throughout the Company (including internal control, financial, operational, compliance, consulting, and fraud investigation). Entities to be reviewed may include international sales offices and shared service locations, Corporate and divisional functions, manufacturing plants, distribution centers and acquired/divested businesses.

Roles & Responsibilities

• Obtaining an understanding of the business areas under review, and the business and compliance risks associated with those areas, in order to develop effective risk based audit approach
• Working closely with GIA managers in developing the project risk assessment for the project plan and scope, documenting project scope and approach, and drafting applicable audit procedures
• Performing various audit procedures to assess the following as it relates to the business areas under review:

1. Adequacy of internal control environment,
2. Efficiency/effectiveness of business processes,
3. Accuracy of financial statements,
4. Compliance with Company policies and procedures and external rules and regulations, and
5. Other areas on an as needed basis

• Assessing the impact/risk associated with any areas of concern identified through the audit process, proposing recommendations to address these risks, working with management to develop appropriate corrective actions, and timely follow-up of audit issues
• Communicating and presenting effectively with business management to ensure clarity regarding audit results and that appropriate action plans are being implemented
• Developing working relationships with various levels of management, acting as a problem-solving resource, while continuously sharing best practices and areas for improvement
• Proactively identify opportunities where GIA or local operations under review can add value to the Company.
• Applying the audit methodology consistently to all engagements and contributing innovative ideas in an effort to continuously improve the methodology
• Ensuring work papers and other deliverables are complete, timely and accurate, presented in a clear and logical manner leading to final conclusions and exceptions
• Utilize Power BI data analytics tools to analyze trends and identify key insights that will assist in the audit process
• Collaborate with global GIA team to continuously share best practices and develop effective audit approaches to improve the audit function
• Develop and maintain strong working relationships with key stakeholders across the organization
• Assist in guiding more junior staff

Requirements

• Bachelor’s degree in Accounting, Finance or Business disciplines required
• Professional certifications in CPA, ACCA, CIA, CFE, CMA or CISA preferred
• At least 5 years of progressive experience in Audit, preferably with a Big Four firm, and combined experience with a large, complex multi-national company
• Demonstrated understanding of the relationship of information systems, internal controls and business processes and the underlying risks
• Knowledge of US GAAP accounting and internal controls; IFRS and SOX 404 a plus
• Experienced with data analytics tools during planning, execution and reporting to optimize coverage and effectiveness
• Candidates with Power BI and/or Tableau experience is a plus
• Experience with SAP systems are desired
• Experience related to information systems risks and executing ITGC audits an advantage
• Ability to work independently but also be a strong team player within a team
• Strong project/time management skills with the ability to organize and handle multiple priorities
• Excellent report writing skills with good command of English to present issues accurately in a concise and logical manner
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills to interact with all levels of management
• Mature, positive, and a passion for learning and improvement
• Willingness and ability to travel up to 30-40% of the year, inclusive of weekends