Deal direclty with customers or sales respresentative either by telephone, electronically, or face to face
Respond promptly to customer inquiries , assisting sales team to handle a...
Manage large amounts of inbound and outbound calls in a timely manner.
Follow communication "scripts" when different topics.
Identify customers' needs, clarify information, resea...
Work hour start from 11pm - 7am (Sun - FRI)
Working experience in ICT system integration AND end-user ICT support environment
Working knowledge of LAN and WAN topology and other common automation devi...
Job Responsibilities :
Assisting in the operation department daily task.
Responsibility for operation procedures, enhancement, documentation and customer service.
Handling incoming calls/emails/fax on...