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Shah Alam, Selangor
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Total 19 jobs in Shah Alam, Selangor

JavaScript is turned off in your web browser. Turn it on to take full advantage of this site, then refresh the page. Loading... Career Opportunities: Operations Sup...
Shah Alam, Selangor
· 1 week ago
·
· Manager level
· in the Others industry
Salary (RM) RM 4000 - RM 6000 Location Shah Alam, Selangor Job Descriptions Required to perform services jobs at external customers' sites Alias with associates a...
Shah Alam, Selangor
· 2 weeks ago
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· in the Others industry
Salary (RM) 2800- 3300 Location Subang Hi Tech Industrial Park, Shah Alam Responsibilities: To provide technical service to consultants and customers. Involves in...
Shah Alam, Selangor - Sub...
· 3 weeks ago
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· in the Others industry
Job Responsibility Learn new skills and experiences in providing services. Produce quality products and fast and friendly service. Ensure McCafe's condition is...
KFC
Shah Alam, Selangor
· 3 weeks ago
·
· in the Others industry
Position: Customer & Sales Support Executive. Salary: RM 3000-4000. Work location: Shah Alam. About the company Our client is a multi-national company manufactur...
Shah Alam, Selangor
· 1 month ago
·
· Senior Executive level
· in the Others industry
This individual will be the voice of our client's fleet and responsible for building a strong and efficient fleet through close monitoring of fleet behaviour, perfo...
Shah Alam, Selangor
· 1 month ago
·
· Manager level
· in the Others industry
Responsible for developing and delivering a successful staff engagement program, including frontline communication, engagement activities, reward & recognition prog...
Shah Alam, Selangor
· 1 month ago
·
· Senior Executive level
· in the Others industry
We are looking candidates to sell Luxury Fragrance An International Beauty Company currently recruiting for Fragrance Consultant to build their Trade Marketing Team...
Shah Alam, Selangor
· 1 month ago
·
· in the Others industry
What are my job responsibilities? To perform Commissioning and Testing on Motors and Generators Executes predefined commissioning steps Documents the test steps pe...
Shah Alam, Selangor
· 2 months ago
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· in the Others industry
Job No. NJS/JO.TS.12.1 Nature of Business Car Service Centre Job Description - Greeting customers and scheduling service appointments. - Cataloging customers concer...
Shah Alam, Selangor
· 2 months ago
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· in the Others industry
Job Responsibility Customer Service (Documentation) prepares shipping documents for customers, tally, confirm and produce international standard shipping document...
Shah Alam, Selangor
· 2 months ago
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· in the Others industry
Job Responsibility Administrative activities concerning the processing, documentation and handling of all incoming containers and vessels Maintaining contacts wit...
Shah Alam, Selangor
· 3 months ago
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· in the Others industry
Job Responsibility Love to smile, excited to meet new people and believe that customer is our family for life Have excellent customer service knowledge & skills H...
Shah Alam, Selangor
· 3 months ago
·
· in the Others industry
Job Responsibility Respond to all customers ; inquiries, complaints and supports. Build rapport with customers and long-term loyalty. Handle inbound calls profess...
Shah Alam, Selangor - Kla...
· 4 months ago
·
· Senior Executive level
· in the Others industry
Job Requisition ID: [[29214]] Department: [[DFS Rest of Asia]] Dover Fueling Solutions (DFS), comprised of the most trusted names in the fuel industry, are global l...
Shah Alam, Selangor
· 4 months ago
·
· Director/C-Level level
· in the Others industry
Browse Job Category
Customer Service

Frequently Asked Questions about Customer Service

What is considered a customer service job?

As a customer service representative, that individual will stand as the liaison, offer product or services information and solve any issues that customers might face. Responsibilities include managing incoming calls, generate sales leads, assess customer needs, establish sustainable relationships and provide accurate information.


Some of the prominent customer service jobs include call centre representative, concierge, client relations, receptionist, help desk, desk support engineer, patient care, field service technician, customer service manager, bank teller member services, technical support and social media customer care.

What are the Customer Service Officer role and responsibilities?

The role of customer service officer is to attract potential customers by answering product and service questions. Responsibilities include answering customer inquiries, direct customers to online resources, update customer records in the system, pitch ideas for improving customer care and develop a rapport with customers.

What are the Customer Service Executive responsibilities?

The role of customer service executive is to help customers with complaints, questions as well as provide information about product and service. Responsibilities include maintaining a professional attitude toward customers, responding promptly to customer inquiries, resolving customer complaints and ensure customer satisfaction by providing professional customer support.

What does a Customer Service Representative do?

The role of customer service representative is to act as a liaison, providing product/services information and resolve emerging problems. Responsibilities include managing calls, generate sales leads, assess customer needs to achieve satisfaction and building sustainable relationship with customer accounts through interactive communication.

What are the responsibilities of Customer Service Manager?

The role of customer service manager is to provide excellent customer service and to promote this idea throughout the organisation. Responsibilities include improving customer experience, take ownership of customer issues, develop service procedures, keep records of customer service, analyse statistics and compile accurate reports.

What are the roles and responsibilities of a Call Center Executive?

The role of call center executive is to be the liaison between the company and its current as well as potential customers. Responsibilities include managing large amount of calls, follow communication scripts, identify customer needs, seize opportunity to upsell products and build sustainable relationships with customers.

What are the Service Desk Analyst role and responsibilities?

The role of service desk analyst is to help users resolve issues with computer hardware or software. Responsibilities include assessing the troubleshooting problems, keeping the personnel information confidential and managing other resources if they are not capable of solving them.

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