Job Responsibilities :
Ability to promptly identify customer issues and give correct and satisfactory responses.
Establish a good relationship with customers, familiar with and tap the needs of custom...
Manage large amounts of inbound and outbound calls in a timely manner.
Follow communication "scripts" when different topics.
Identify customers' needs, clarify information, resea...
Take ownership of customers issues and follow problems through to resolution.
Keep accurate records and document customer service actions and discussions.
Keep in touch with indu...
Job Description :
To assist in daily sales operation and sales support.
Coordinate customer ordering and delivery to customer.
Visit customer when necessary.
Coordinate with related department to ensu...