Total 32,474 job vacancies in Mid Valley City

職責：

• 及時管理大量呼入和呼出電話。
• 處理不同的詢問時遵循溝通「腳本」。
• 確定客戶的需求、澄清資訊、研究每個問題並提供解決方案和/或替代方案。
• 當產品出現時，主動追加銷售。
• 透過加倍努力建立可持續的關係並吸引客戶。
• 以易於理解的方式將所有對話記錄保存在我們的呼叫中心資料庫中。
• 參加教育研討會以提高知識和績效水準。
• 滿足個人/團隊的定性和定量目標。

• 工作職責：

• 管理和執行客戶服務櫃檯的日常運作。

• 管理並完成所有 TTMC 患者和客戶的註冊，即限制檢查等。

• 管理日常預約並準備必要的文件，例如總帳、表格等。

• 處理患者或客戶透過各種管道提出的所有詢問，例如面對面、電話、電子郵件或 WhatsApp。

• 管理層分配的任何其他任務。

要求：

• 以前擔任客戶支援角色的經驗。
• 超額完成配額的記錄。
• 良好的電話和口頭溝通技巧以及積極傾聽。
• 熟悉CRM系統和實踐。
• 以客戶為中心並適應不同的性格類型。
• 能夠同時處理多項任務、設定優先順序並有效管理時間。

津貼和福利

• 門診和住院醫療保險覆蓋員工和家庭
• 年增量
• 績效獎金
• 年假
• 職涯發展機會
• 辦公時間（不輪班）
• 公司員工參與計劃（年度晚宴/公司旅行）

Responsibilities:

• Manage large amounts of inbound and outbound calls promptly.
• Follow communication 'scripts' when handling different inquiries.
• Determine customers' needs, clarify information, research every issue, and provide solutions and/or alternatives.
• Take the initiative to upsell products when they arise.
• Establish sustainable relationships and engage customers by going the extra mile.
• Keep records of all conversations in our call center database in a comprehensible way.
• Attend educational seminars to improve knowledge and performance level.
• Meet personal/team qualitative and quantitative targets.

• Job Responsibilities:

   

• Manage and execute daily operations of the Customer Service counter.

• Manage and complete the registration of all TTMC Patients and customers i.e. Limit check etc.

• Managing daily appointments and preparing the necessary documents i.e. GL, Forms, etc.

• Attending to all queries from the patient or customer from various channels i.e. Face to face, phone call, email, or WhatsApp.

• Any other task assigned by the Management.

   

Requirements:

• Previous experience in a customer support role.
• Track record of over-achieving quota.
• Good phone and verbal communication skills along with active listening.
• Familiarity with CRM systems and practices.
• Customer focus and adaptability to different personality types.
• Ability to multi-task, set priorities and manage time effectively.

Perks & Benefits

• Outpatient and Inpatient Medical Insurance Cover Employees and Family
• Annual Increment
• Performance Bonus
• Annual Leave
• Career Growth opportunities
• Office Hours (No Shift)
• Company Employee Engagement program (Annual Dinner/Company Trip)

Summary:

As a Customer Service Representative, you will be responsible for providing support to our clients. The support will be in various channels such as phone calls, email, and chat. You are expected to provide the best-in-class customer service and ensure the customers are fully satisfied.

Your Missions:

•  Communicate and explain basic information to the customer
•  Overcome concerns, resolving customer concerns through active listening, empathy, professionalism, and problem solving
• Interacts with customers via telephone, live chat and email to assist with a variety of customer inquiries and issues
• Provide excellent support experience to customers via all relevant communication channels.
• Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified
• Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance to our service standards
  Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience
• Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures
• Build sustainable relationships and engage customers by taking the extra mile
  Translation of various documents and handling client complaints
• Supporting team and management in any tasks which may require assistance
   

Our Requirements:

• Native Chinesee with excellent verbal and written communication skills in English.
  Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field, preferably Finance and Economics related / Corporate Administration, Corporate Governance, Law, etc.
• However, fresh graduates with strong job relations are encouraged to apply.
  Possess strong time management skills and is motivated to exceed expectations.
  Ability to multi-task and use the information provided by customers to tailor responses and actions to meet specific needs.
• Must be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good email/chat/phone etiquette (pace, tone, voice quality, grammar, and articulation).
• Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones.

。

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Open culture
• Personal development opportunities

Job Summary:

Join us as a Customer Service Representative and be a key player in delivering exceptional support to our clients. Your role involves addressing customer inquiries and resolving concerns through various channels like phone calls, email, and chat.

Key Responsibilities:

• Communicate and explain basic information to customers.
• Resolve customer concerns with active listening and effective problem-solving.
• Interact with customers via phone, live chat, and email.
• Provide excellent support across all communication channels.
• Identify customer needs and offer strategic solutions.
• Ensure first contact resolution and collaborate with internal teams.
• Provide feedback for workflow and customer experience improvement.
• Deliver superior services, building lasting customer relationships.
• Translate documents and handle client complaints.
• Support the team and management as needed.

Requirements:

• Native Chinese speaker with strong English communication skills.
• Minimum qualification: Diploma or higher in any field.
• Fresh graduates with strong interpersonal skills are welcome.
• Effective time management and a proactive attitude.
• Ability to multitask and tailor responses to customer needs.
• Strong communication skills and empathy.
• Comfortable with computers and quick to learn new systems.
  
  
  If you're passionate about customer service, apply now to be part of our team!

Perks & Benefits

• Comprehensive Staff benefit (EPF, SOCSO, EIS etc.)
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport (KLCC)
• Central location
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Open culture
• Personal development opportunities

工作職責：

• 透過推銷電話與企業客戶建立關係。
• 透過電話、電子郵件和視訊通話推廣公司服務和產品。
• 創造性地自行產生潛在客戶並確定潛在客戶資格。
• 透過現有客戶尋求新的銷售。
• 努力工作，完成個人銷售目標。

工作要求：

• 強大的電話服務能力和每天撥打數十通電話的經驗
• 積極主動、熱情的學習者和協作團隊成員。

附加優勢：

• 在企業銷售和大客戶經理方面擁有豐富的經驗和成就

津貼和福利

• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 彈性的工作時間
• 休閒著裝要求
• 定期團隊活動
• 公司旅行
• 醫療保險
• 事假
• 開放文化
• 個人發展機會

Job Responsibilities: 

• Build relationship with corporate customers by making cold calls. 
• Promote company services and products through phone calls, emails and videos calls. 
• Creatively self-generate leads and qualify prospects. 
• Seek new sales through existing customers. 
•  Diligently working to achieve personal sales target. 

Job Requirements: 

• Strong phone presence and experience making dozens of calls daily 
• Proactive, enthusiastic learner and a collaborative team player .

Added Advantage: 

• Proven experience and achievement in Corporate Sales and Key Account Manager 

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Flexible working hours
• Casual dress code
• Regular team activities
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

職責：

• 遵守公司政策、部門 SOP 和 WI。
• 確保產生的所有結果可靠且準確。
• 確保安全、舒適的工作環境。
• 執行分配給護士部門的診斷程序。
• 在臨床緊急情況（醫療和非醫療）期間回應並協助團隊。
• 直接向醫生報告任何危及生命的異常情況
• 必要時對患者進行健康教育。
• 處理臨床資訊系統的所有程序請求。
• 確保所有設備得到妥善處理和維護。
• 感知和指導初級護士。
• 參加行銷團隊安排的健康檢查活動。
• 每月進行護士部庫存檢查。
• 協助準備定期報告。
• 確保所有相關文件均已妥善記錄並填寫。開發和維護歸檔系統。
• 更新和維護辦公室政策和程序。
• 維護聯絡人清單。
• 預訂旅行安排。
• 提交並核對費用報告。
• 充當內部和外部客戶的聯絡點。
• 與主管和高級行銷人員聯絡，處理經理的請求和詢問。
• 參加管理層安排的內部和外部培訓。

要求：

• 擁有豐富擔任行政助理、虛擬助理或辦公室管理助理的經驗。
• 了解辦公室管理系統和程序。
• 印表機和傳真機等辦公設備的使用知識。
• MS Office 中的 Excel（特別是 MS Excel 和 MS PowerPoint）。
• 良好的時間管理技能和決定工作優先順序的能力。
• 注重細節和解決問題的能力。
• 較強的書面和口頭溝通能力。
• 至少擁有工商管理或相關領域的文憑；作為臨床助理的額外資格。

津貼和福利

• 員工股權
• 佣金和獎金
• 附近的公共交通
• 中心位置
• 醫療保險
• 事假
• 個人發展機會

Responsibilities:

• Abide by company policies, Departmental SOP, and WI.
• To ensure all results generated are Reliable and accurate.
• To ensure a safe and comfortable working environment.
• Perform diagnostic procedures assigned to the nurse department.
• Respond and assist the team during clinical emergencies ( medical and non-medical).
• Report directly to physicians any life-threatening abnormalities
• Provide health education to patients when needed.
• Handling all procedure requests by the clinical information system.
• Ensure all the equipment is well handled and maintained.
• Percepting and mentoring junior staff nurses.
• Participate in the health screening event arranged by the marketing team.
• Perform monthly nurse department stock checks.
• Assist in the preparation of regularly scheduled reports.
• Ensure all the related documents are well recorded and filled. Develop and maintain a filing system.
• Update and maintain office policies and procedures.
• Maintain contact lists.
• Book travel arrangements.
• Submit and reconcile expense reports.
• Act as the point of contact for internal and external clients.
• Liaise with executive and senior marketing to handle requests and queries from managers.
• Attend internal and external training assigned by the management.

Requirements:

• Proven experience as an administrative assistant, virtual assistant, or office admin assistant.
• Knowledge of office management systems and procedures.
• Working knowledge of office equipment, like printers and fax machines.
• Excel in MS Office (MS Excel and MS PowerPoint, in particular).
• Good time management skills and the ability to prioritize work.
• Attention to detail and problem-solving skills.
• Strong written and verbal communication skills.
• Possess at least a Diploma in Business Administration or relevant field; additional qualification as a Clinic assistant.

Perks & Benefits

• Outpatient and Inpatient Medical Insurance Cover Employees and Family
• Annual Increment
• Performance Bonus
• Annual Leave
• Career Growth opportunities
• Office Hours (No Shift)
• Company Employee Engagement program (Annual Dinner/Company Trip)

• 管理所有活動前、現場和活動後的協調和執行，以確保在時間表內交付產品和服務並讓客戶滿意。
• 與客戶和供應商就活動細節進行聯絡。
• 有系統地記錄事件前後的情況，以便日後參考。
• 良好的時間管理和注重細節。
• 英語口頭和書面溝通能力。
• 學習意願和獨立工作能力。
• 良好的溝通和人際交往能力。
• 能夠在快節奏的環境中同時處理多項任務。
• 如果需要，願意出差。
• 如有需要，能夠在週末/公共假期長時間工作。
• 精通 MS Office。
• 了解 Adobe Photoshop 或 Illustrator 者優先。

津貼和福利

• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 休閒著裝要求

我們正在尋找一位稱職的活動主管來管理和組織對業務產生影響的活動。他或她將確保活動成功且具有成本效益，並專注於預算和時間限制。

工作職責：

• 根據要求、目標受眾和目標自始至終組織活動
• 提出建議以提高活動的成功率
• 與供應商和供應商尋找資源並進行談判
• 在活動當天之前批准所有方面
• 確保活動順利完成並加緊解決可能出現的任何問題

工作要求：

• 具活動管理和協調經驗。
• 精通專案管理
• 了解活動管理的 KPI 和行銷技巧
• 精通計算機；精通MS Office
• 優秀的溝通和談判能力
• 優秀的組織能力
• 解決問題的技巧
• 具有領導能力的團隊合作者
• 至少擁有公共關係、行銷、酒店管理或相關領域的學士學位
• 工作類型：全職

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 休閒著裝要求
• 事假
• 開放文化

• Manage all pre-event, on site and post event coordination and execution to ensure product and services is delivered within timeline and customer satisfaction.
• To liase with customers and suppliers on details of events.
• To document the pre and post event in a systematic manner for future reference.
• Good time management and detail oriented.
• Verbal and written communication skills in English.
• Willingness to learn and ability to work independently.
• Good communication and interpersonal skill.
• Able to multitask in a fast paced environment.
• Willing to travel if needed.
• Able to work long hours and during weekends/ public holiday if needed.
• Proficient in MS Office.
• Knowledge in Adobe Photoshop or Illustrator is an advantage.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code

We are searching for a competent Event Executive to manage and organize events that will make an impact to the business. He or she will ensure events are successful and cost-effective, giving focus to budget and time constraints.

Job Responsibilities:

• Organise event from start to finish according to requirements, target audience and objectives
• Come up with suggestions to enhance the event’s success
• Source and negotiate with vendors and suppliers
• Approve all aspects before the day of the event
• Ensure event is completed smoothly and step up to resolve any problems that might occur

Job Requirements:

• Experience in event management and coordination.
• Proficient in project management
• Knowledge of KPIs and marketing techniques for event management
• Computer savvy; proficient in MS Office
• Excellent communication and negotiation ability
• Outstanding organizational skills
• A knack for problem-solving
• A team player with leadership skills
• Possess at least Bachelor's Degree in Public Relations, Marketing, Hospitality Management or related field
• Job Type: Full-time

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Personal leave
• Open culture

該職位負責為網站、活動、圖形（包括攝影藝術指導）、電子郵件促銷創意、電子郵件範本、社交媒體圖形和橫幅廣告提供有效、美觀、符合品牌和策略的創意。數位設計師密切合作並向數位行銷經理報告。

職責

• 作為內容創建和新活動創建的一部分，宣傳設計概念並與團隊合作
• 進行網站、產品圖形、網路標誌、社交媒體圖形和橫幅、靜態和豐富的橫幅廣告、電子郵件活動和電子郵件範本的設計和製作。雖然有些項目可能需要指導外部資源，但該角色預計是親力親為的。
• 將產品定位、現有研究和線下/線上行銷策略轉化為有效的設計和直覺的 UI/UX 原型。
• 與數位行銷團隊和開發人員合作，確保美觀也符合可用性、可訪問性和網路標準。
• 與開發人員合作，確保在網路環境中正確實施，並確保創意願景的一致性和完整性。
• 與數位行銷經理和產品主管合作，將行銷需求轉化為引人注目的、適當的活動和設計。
• 管理和製作數位設計工作，包括橫幅尺寸和版本控制。
• 協助影片製作編輯。例如，效果和圖形。
• 確保跨數位客戶接觸點的品牌和創意的一致性。
• 為其他業務線提供設計支持，以建立產品圖形、徽標、身份設計或其他類似的離線圖形。
• 其他指派的職責。

職位需要：

• 候選人應擁有藝術/設計/創意多媒體、所有媒體/藝術領域、廣告/媒體領域的學士學位、文憑/高級文憑、專業證書或同等學歷
• 最好有至少2年相關工作經驗。
• 最好是藝術/設計/娛樂或同等專業的行政人員。
• 良好的英語口說和書面溝通能力
• 1 個全職職位

津貼和福利

• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 事假
• 開放文化

Join Our Energetic Team as a Project Executive and Be an OUP Fighter! 

Are you passionate about creating unforgettable event experiences that leave a lasting impact? One Universal Production Sdn Bhd, fondly known as the "OUP Fighters," is on the lookout for dedicated and enthusiastic individuals like you to join our team as Project Executives. Become a part of our dynamic workforce and play a key role in crafting exceptional events that will be remembered for a lifetime.

Why Become an OUP Fighter?

At One Universal Production Sdn Bhd, we embody the spirit of OUP Fighters, relentlessly dedicated to creating the greatest experiences for every event we undertake. Our work environment:

• Filled with the energy of young, vibrant professionals.
• We believe in the power of collaboration and innovation, working together to push boundaries and achieve event excellence.
• Join us to be a part of a team that not only works hard but celebrates together
• We enjoy annual company trips together!
• Welcome and enjoy the events we organize together!

Responsibilities:

• Be a driving force in the development and refinement of projects, ensuring a blend of creativity and client-centricity.
• Assist in meticulously planning and executing project plans, ensuring every detail contributes to a seamless event experience.
• Collaborate closely with diverse teams to deliver on project objectives and exceed client expectations.
• Take an active role in on-site project management, ensuring flawless execution and delightful experiences for clients and attendees.

Requirements:

• Hold at least a Diploma in Event Management, Marketing, or a related field.
• Exhibit a genuine passion for events and an acute eye for detail.
• Showcase exceptional organizational and time-management skills to meet project deadlines effectively.
• Possess strong interpersonal and communication abilities to collaborate seamlessly within a team and maintain professional relationships with clients and vendors.
• Thrive in a fast-paced, ever-evolving event landscape, adapting quickly to changing requirements and dynamics.

If you're ready to unleash your passion, creativity, and dedication to craft unparalleled event experiences and proudly wear the badge of an OUP Fighter, we invite you to apply now! Join One Universal Production Sdn Bhd and become a pivotal force in creating extraordinary memories for your next event.

Apply Now and be an OUP Fighter in shaping the future of event excellence!

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Regular team activities
• Company trips
• Open culture

• Assessment of nursing needs for mothers and babies.
• Advice on breastfeeding, managing new-born and other health promotion to mothers.
• Monitor & tracking of the baby reports for their milk consumption.
• On-time feeding and taking care of new-born infants.
• Assist doctor during doctor’s visit.
• Ensure the cleanliness of the baby room and proper hygiene.
• Administration duties as advise by Superior.
• Monitor the general well-being of mother and child.

Requirement/ Criteria:

• Certified Nurse by LJM
• Fresh graduated or Minimum 1 to 3 years of experience in Nursing/ NICU/ Postnatal Care or related field
• Possess a passionate disposition to take care mommy & baby.
• Preferably able to communicate in both English and Bahasa Malaysia.
• Must be willing to work in shift (morning shift 7.30am to 7.30pm; night shift 7.30pm to 7.30am), weekend and public holiday.

Perks & Benefits

• Overtime
• Meal allowances
• Night shift allowances
• Medical benefits
• Annual Leave
• Replacement Public Holiday
• Nearby public transport : LRT Abdullah Hukum