Total 289 Fresh/Entry Level support analyst job vacancies in Malaysia

Job Brief

Primary – customer-oriented service representative to act as a liaison, and resolve any emerging problems our clients might face with accuracy and efficiency. Ensure excellent service standards and maintain high customer satisfaction.

Secondary– to effectively manage large amounts of data, turning data into information, information into insight. The target is to insert, update, and maintain accurate data to ensure smooth operations.

Job Responsibilities:

• Effectively manage incoming calls, identify and access customers’ needs to achieve customer satisfaction
• Handle complaints, provide appropriate solutions within time limit and follow up to ensure resolution
• In-house liaising between technical team and customers
• Interpret data, analyse results, and provide ongoing reports to management and customers
• Compile, verify accuracy, and review data for deficiency or errors, correcting any incompatibilities if possible
• Keep records of customer interactions, process customers’ accounts and file documents

Requirements:

• Diploma or higher
• Excellent communication and writing skills in ENGLISH and BAHASA MALAYSIA
• Computer literate (Microsoft Office – Word, Excel, etc.)
• Good time management and ability to work independently as well as part of a team
• Training provided

Perks & Benefits

• Central location
• Free snacks / Happy hours
• Personal leave

Job Description ;

• Provide forwarding/ logistics solutions to customers and guide the customer on shipping, customs clearance and logistics matter.
• Update daily container movement planning.
• Plan and coordinate shipments to ensure timely delivery to final destination.
• Responsible for handling all shipping coordination including vessel booking, freight arrangement, shipping documents and other related document preparation.
• To coordinate with 3rd party logistics service providers and provide full logistic support to the sales division.
• To liaise with customers for any inquiry.
• Carry out any other tasks that assigned by superior from time to time.

Requirement ;

• Candidate must possess at least Professional Certificate, Diploma or equivalent.
• Required language(s): English & Mandarin
• At least 2 years of experience in the related field is required for this position.
• Good attitude
• Fresh graduates are encouraged to apply too, training provided.

Company Overview

We are a dynamic and reputable total logistics service provider specializing in global ocean freight, transportation and supply chain solutions across various industries. We take pride inproviding our clients with solutions and ideas to resolve their difficulties. We wish to invite suitable candidates to join us.

AML/CFT 

• Supports in establishing and maintaining AML/CFT standards, policies & procedures in accordance with applicable laws and regulations and assists the Manager in the implementation of program for AML/CFT.
• Support client screening and AML/CFT transaction monitoring & alerts, including monitoring Client activities and identifying suspicious transactions.
• Support all AML/CFT related matters and compliance, including regulatory, audit and similar inspections.
• Support the Company’s AML/CFT compliance and function to identify, manage, monitor and mitigate exposure to compliance risk.
• Assist in liaising with the relevant regulatory bodies to ensure that the Company is always in compliance with all laws and regulations.
• Support the Designated Compliance Officer at the various departments on Anti-Money Laundering and Counter-Financing of Terrorism matters.
• Undertake any other duties as assigned by the Compliance Manager.

REGULATORY COMPLIANCE (Supporting Function)

•  Support the Compliance Section in instilling a ‘compliance aware” culture within the Company.
• Assist in ensuring Company’s compliance with laws, rules and regulations set by statutory and regulatory bodies.
• Support in monitoring the implementation of the Company’s compliance requirement (eg: BNM’s regulated products, FSA, AML/CFT, JSOX, etc).
• Assist in ensuring the Company’s compliance with the laws, rules and regulations set by the statutory and regulatory bodies.
• Assist in the implementation of compliance training program.
• Support in reviewing the Company’s documents (policies/procedures) inclusive of documents related to BNM’s regulated products.
• Support the Compliance Section on regulatory compliances, including the compliance of Anti-Money Laundering and Counter-Financing of Terrorism (AML/CFT).

Job Requirement 

• Bachelor’s Degree in Management/Business Administration/Legal/Compliance or other related field.
• At least 1 year(s) and above of working experience in Compliance Department/Audit.
• Experience in a compliance function is preferred, and preferably gained from the banking or financial credit services industry.

Perks & Benefits

• Nearby public transport
• Casual dress code
• Medical insurance
• Sabbatical leave

職位簡介

主要 – 以客戶為導向的服務代表充當聯絡人，準確且有效率地解決客戶可能面臨的任何新問題。確保卓越的服務標準並維持較高的客戶滿意度。

第二——有效管理大量數據，將數據轉化為訊息，將資訊轉化為洞察力。目標是插入、更新和維護準確的資料以確保順利運作。

工作職責：

• 有效管理來電，辨識並獲取客戶需求，實現客戶滿意度
• 處理投訴，限期提供適當解決方案並跟進確保解決
• 技術團隊與客戶之間的內部聯絡
• 解釋數據、分析結果並向管理階層和客戶提供持續報告
• 編譯、驗證準確性並檢查資料是否有缺陷或錯誤，如果可能，糾正任何不相容性
• 保存客戶互動記錄、處理客戶帳戶並歸檔文件

要求：

• 文憑或更高學歷
• 優秀的英語和馬來語溝通和寫作能力
• 精通電腦（Microsoft Office – Word、Excel 等）
• 良好的時間管理能力以及獨立工作和團隊合作的能力
• 提供培訓

津貼和福利

• 中心位置
• 免費小吃/歡樂時光
• 事假

We are looking for an innovative Technical Support Engineer who is passionate in research, design, prototyping, project management documentation, Product support for advanced automated machine and IoT 4.0 system.

As an Technical Support Engineer, you will be responsible for electrical, programming and product troubleshooting for CMS’s product. You are required to work closely with the Sales team, customer and manufacturer to ensure the customer use CMS product with optimum performance.

Job detail & reponsibilites

• A recognized Degree/Master in Electrical/Mechatronics Engineering or equivalent.
• 1-2 years working experience in related field.
• Working experience in machine design and knowledge in motion control, IOT 4.0 knowledge & PLC programming will be an added advantage.
• Knowledge in electrical wiring drawing.
• Programming knowledge in C#, Visualbasic, C++ and ladder logic programming.
• Troubleshoot product related error.
• Travel outstation to support handlers at customer side.
• Self starter and able to work independently.
• Fresh graduates are encouraged to apply.
• Need to be able speak Mandarin to communicate with Taiwan, If able to speak Japanese will be more advantage.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Free snacks / Happy hours
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

職責

• 向最終用戶推廣 TLV 系列產品（直接銷售）
• 為經銷商提供服務和支持
• 提供技術支援
• 執行蒸汽疏水閥裝置調查

候選人要求

• 機械工程文憑/學位
• 男 中國人
• 工作經驗：2年工業銷售工作經驗或鼓勵應屆畢業生申請。
• 擁有自己的交通工具並願意出差。
• 良好的溝通和人際交往能力

津貼和福利

• 基本工資+誘人的佣金計劃
• 固定交通津貼（包括汽油和維修）
• 可索取停車費和通行費
• 提供筆記本。
• 新加坡和日本的培訓機會
• 與績效相關的獎金
• 醫療及PA
• 住院（經確認）
• 一週工作5天

Responsibilities 

• To promote the TLV range of products to end-users (direct sales) 
• To service and support the distributors 
• To provide technical support
• To perform steam trap plant surveys 

Candidate Requirements 

• Diploma/Degree in Mechanical Engineering 
•  Male Chinese 
• Working experience : 2 years in industrial sales or Fresh graduates are encouraged to apply.
• Possess own transport and willing to travel. 
• Good communications and interpersonal skills

Perks & Benefits

•  Basic salary + an attractive commission scheme 
• Fixed transport allowance (including petrol and maintenance) 
•  Parking and Tolls claimable 
•  Notebook provided. 
• Training opportunities in Singapore and Japan 
• Performance related bonuses 
• Medical &P.A. 
• Hospitalization (upon confirmation) 
•  5 days work in a week 

Job Summary

The role involves various duties including but not limited to:

• Accurately and quickly log, assign and / or escalate support tickets through company CRM
• Customer Support via remote applications, phone and email
• Onsite Support where required
• Software and Hardware Testing
• End to End system installations
  End User Training
• After Hours support on a rotating roster
   

Job Requirements

• Candidate must possess at least Diploma/Advance/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/ Professional Degree in Computer Science / Information Technology or equivalent.
• Required language(s) : Bahasa Malaysia and English. Mandarin will be an added advantage.
• Required Skill(s): MySQL, Microsoft Office, PHP,
  Basic Server, Workstation and basic Technical troubleshooting skills is an added advantage.
• Proficiency or familiarity with operating system (Windows, Linux) setup, diagnosis, and basic user operations.
• Preferably Entry Level specialized in Computer Science / Information Technology or equivalent.
• Must have a sense of responsibility, Good Communication skills
• Possess own transportation is an added advantage.
• Fresh Graduates are encouraged to apply
• Vacancies: 2
   

Perks & Benefits

• Employee equity
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Personal leave

工作總結

該角色涉及各種職責，包括但不限於：

• 透過公司 CRM 準確快速地記錄、分配和/或升級支援請求
• 透過遠端應用程式、電話和電子郵件提供客戶支持
• 需要時現場支援
• 軟硬體測試
• 端對端系統安裝
  最終用戶培訓
• 輪流值班後的支持
  

工作要求

• 候選人必須至少擁有電腦科學/資訊科技領域的文憑/高級/高級/研究生文憑、學士學位/研究生文憑/專業學位或同等學歷。
• 所需語言：馬來語和英語。普通話將是一個額外的優勢。
• 所需技能：MySQL、Microsoft Office、PHP、
  基本的伺服器、工作站和基本的技術故障排除技能是額外的優勢。
• 熟練或熟悉作業系統（Windows、Linux）設定、診斷和基本使用者操作。
• 最好是電腦科學/資訊科技或同等專業的入門專業。
• 必須有責任感，良好的溝通能力
• 擁有自己的交通是一個額外的優勢。
• 鼓勵應屆畢業生申請
• 職缺：2
  

津貼和福利

• 員工股權
• 津貼（旅費、交通費等）
• 休閒著裝要求
• 事假

POSITION OVERVIEW

Perform duty as responsible for data entry key in and filling documents for management activity.

JOB RESPONSIBILITIES

• Provides administrative support to ensure efficient and smooth day to-day operation.
• Contributes to team effort by accomplishing related results as needed.
• Performs data entry and clerical duties.
• Manage, organize and maintain documents by performing filing and documentation work.
• Any ad-hoc tasks, duties and responsibilities assigned by superior.
• To support all production-related activities.
• Maintain good housekeeping of working environment and cleanliness of products at all the times.
• Able to work OT and weekends, Sunday if required.
• To perform materials / products issuing / receiving, materials handling jobs etc.
• Sort, organize, and store inventory in proper location. Report damaged or missing inventory to supervisors.
• Wear safety gear at all times.
• Ensure workspace is free of debris and remove safety hazards from aisles.
• Work as an active team member to complete team goals.
• Received stocks inbound and outbound checking from warehouse

JOB REQUIREMENTS

• Candidates must possess at least SPM or higher level in any field.
• Able to read and communicate in English and Bahasa Malaysia.
• Fresh graduates are encourage to apply, having 1 year or above working experience in production or administration field would be an added advantage.
• Good time management skill.
• Good attitude, responsible, discipline and good in time management.

Perks & Benefits

• Medical insurance
• Open culture
• Personal development opportunities

JOB RESPONSIBILITIES:

• 将文件及资料建/存档入电脑/ERP系统 Maintains databases by entering data into the computer/ERP system
• 文件处理 Document maintains, update, record and filing
• 其他相关职务 Perform other related duties as required

REQUIREMENTS AND QUALIFICATIONS:

• 申请者须至少拥有SPM或以上学历文凭 Candidate must possess at least a Primary/Secondary School/SPM/"O" Level.
  SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent
• 需精通电脑操作及办公软件应用（MS Office），基本算术技能 Required skill(s) : Computer literate, MS Office (MS Word, MS PowerPoint, MS Excel), basic numeracy skills
• 能独立完成工作 Able to work independently.

BENEFITS:

• 5天工作制 5 day work week
• 公积金 及 社险 KWSP (EPF) & SOCSO
• 医药福利 Medical
• 花红 Bonus
• 年假，婚假，产假/陪产假及其他 Annual leave, Marriage leave, Maternity / Paternity leave, and others
• 免费提供制服 Uniform provided (FOC)

Responsibilities:

• Answer incoming phone calls.
• Provide necessary support to the Sales Team.
• Respond to customers’ inquiries on Company products.
• Perform data entry, sales order, and follow-up the shipment.
• Liaise with all level colleagues (Especially Production Team).
• Other duties and ad hoc assignments as and when required.
   

Requirements:

• The candidate must possess at least a SPM/Diploma.
• Fresh graduates are encourage to apply.
• At least 2years of working experience.
• Basic computer knowledge.
• Willing to learn attitude.
• Training will be provided.
• Good command of spoken/written English & Mandarin.

Benefits:

Basic Salary : RM 2800- RM 3000
Bonus & Yearly Increment
Medical Claim
EPF / SOCSO / EIS / PCB / Annual Leave / Medical Leave

職位概覽

履行負責管理活動的資料輸入和填寫文件的職責。

工作職責

• 提供行政支持，確保日常營運有效率、順利。
• 根據需要完成相關結果，為團隊努力做出貢獻。
• 履行資料輸入和文書職責。
• 透過執行歸檔和文件工作來管理、組織和維護文件。
• 上級指派的任何臨時任務、職責和責任。
• 支援所有與生產相關的活動。
• 始終保持良好的工作環境和產品清潔度。
• 能夠加班和週末工作，如果需要的話週日也可以工作。
• 執行物料/產品發放/接收、物料搬運工作等。
• 將庫存分類、組織和存放在適當的位置。向主管報告損壞或遺失的庫存。
• 隨時配戴安全裝備。
• 確保工作空間沒有雜物，並消除過道中的安全隱患。
• 作為積極的團隊成員，努力完成團隊目標。
• 接收倉庫庫存進出庫檢查

工作要求

• 候選人必須在任何領域至少擁有 SPM 或更高水平。
• 能夠用英語和馬來語閱讀和溝通。
• 鼓勵應屆畢業生申請，具有一年或以上生產或管理領域工作經驗者優先。
• 良好的時間管理能力。
• 態度好，有責任心，遵守紀律，善於時間管理。

津貼和福利

• 醫療保險
• 開放文化
• 個人發展機會

JOB RESPONSIBILITIES:

• 將檔案及資料建置/存檔入電腦/ERP系統Maintains databases by entering data into the computer/ERP system
• 文件處理Document maintains, update, record and filing
• 其他相關職務Perform other related duties as required

REQUIREMENTS AND QUALIFICATIONS:

• 申請者須至少擁有SPM或以上學歷文憑Candidate must possess at least a Primary/Secondary School/SPM/"O" Level.
  SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent
• 需精通電腦操作及辦公室軟體應用（MS Office），基本算術技能Required skill(s) : Computer literate, MS Office (MS Word, MS PowerPoint, MS Excel), basic numeracy skills
• 能獨立完成工作Able to work independently.

BENEFITS:

• 5天工作制5 day work week
• 公積金及社險KWSP (EPF) & SOCSO
• 醫藥福利Medical
• 花紅Bonus
• 年假，婚假，產假/陪產假及其他Annual leave, Marriage leave, Maternity / Paternity leave, and others
• 免費提供製服Uniform provided (FOC)

FundPark is a fintech platform specialising in financing solutions for e-Commerce SME businesses. We believe that they are the backbone of the economy as they drive innovation and competition, create jobs, and contribute to economic growth. Unfortunately, traditional financial institutions often fail to serve their unique needs, leaving them without access to the working capital they need to grow and succeed.

At FundPark, we're here to change that. Powered by our proprietary credit model, cutting-edge technology, and real-time data, we provide efficient, effective, and flexible funding solutions specifically designed for e-Commerce SMEs to grow their businesses and take advantage of new opportunities as they arise. Our loan disbursement has already crossed $2 billion, helping over 18,000 e-Commerce SMEs to grow since inception.

About the role

We are looking for a candidate who is responsible and detailed minded with preferably 1-2 years experience in SME / commercial banking. In this role, you would work closely with Manager, Client Coverage / Vice President, Business Development to promote the trade finance solutions, assist in client onboarding with performing KYC/ AML due diligence as well as having close collaboration with different departments for customer onboarding. Aside from that, providing support to senior management as in reporting and managing the customer portfolio is expected.

What you need to do

• Assisting Manager, Client Coverage / Vice President, Business Development in customer onboarding from product introduction, credit approval and compliance due diligence, to loan agreement execution and credit limit activation
• Continuous support of customer enquiries
• On-going monitoring of customers’ credit position
• Assisting in building pipeline and driving loan book growth
• Support senior management for reporting, pipeline management as well as ad-doc tasks assigned

• Bachelor Degree in Business, Finance, Banking or related field is preferred
• Preferably 1-2 years’ experience in SME / Commercial Banking for customer onboarding
• Responsible and detail-minded in handling customers’ enquiries and internal documentation
• Fluent in English, Mandarin and Cantonese

Why FundPark

• Collaborate with a cohesive group of young entrepreneurs working towards peak performance
• Led and inspired by a team of experienced and visionary industry leaders
• An exclusive opportunity to be our part owner and share in the Company’s growth and success through participating in our Employee Stock Option Plan
• Join us at this exciting scale-up stage for ample development and career growth opportunities

Dental insurance, Medical insurance, Five-day work week