Service Operations Manager job vacancies in Customer Service category in Kuala Lumpur now available - March 2024 | Search for job vacancies , jawatan kosong in Jobstore Malaysia

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Total 53 service operations manager job vacancies in Customer Service category in kuala lumpur

CUSTOMER SERVICE OFFICER

Full-time
Kuala Lumpur, Federal Territory of...
Customer Service
1 week ago

Our company provide wide range of healthcare services which include day care, respite care and home care. This is to ensure each of the clients is able to receive continuous expert care in the VIRTUAL WARD at home from our multidisciplinary team in collaboration with their family doctor to improve the quality of a person's life. WE are designed to help you as a professional healthcare provider in order to maintain independece and aspire the best lfe style possible for the client. Client deserve the best care from you and from us too a "PARTNER"

Customer Service Specialist

Full-time
Kuala Lumpur, Federal Territory of...
Customer Service
1 week ago

ATD strongly believes that every organisation must be digitally transformed in order to drive continuous transformation in this digital era. Our offerings include specialised CONSULTING and LEARNING services in integrating business and technology.

Today, we are proud to be recognised as an Asian industry leader in Digital Enterprise Architecture and dedicated in changing the way business use and
adopt technologies in today's digital era.

We share our success with our clients that have been benchmarked with the global research and advisory firm as well as winners of prestigious global EA Awards.

Founded in 2006, a group of highly skilled and passionate Enterprise Architects started ATD Solution to address a distinct gap in the industry and devoted to help enterprise connects digitally, ensuring traceability from Strategy to Business to Information to Application and Infrasturcture through Enterprise Architecture

Our mission "Put IT back in Business" is our goal to help our customers utilise the best practices in Digital EA so that they are able to discover and unlock the true values of technology for their business.

We believe that our customer's success speaks highly of our reputation.

Customer Service (Senior)

Full-time
Kuala Lumpur, Federal Territory of...
Customer Service
1 week ago

ATD strongly believes that every organisation must be digitally transformed in order to drive continuous transformation in this digital era. Our offerings include specialised CONSULTING and LEARNING services in integrating business and technology.

Today, we are proud to be recognised as an Asian industry leader in Digital Enterprise Architecture and dedicated in changing the way business use and
adopt technologies in today's digital era.

We share our success with our clients that have been benchmarked with the global research and advisory firm as well as winners of prestigious global EA Awards.

Founded in 2006, a group of highly skilled and passionate Enterprise Architects started ATD Solution to address a distinct gap in the industry and devoted to help enterprise connects digitally, ensuring traceability from Strategy to Business to Information to Application and Infrasturcture through Enterprise Architecture

Our mission "Put IT back in Business" is our goal to help our customers utilise the best practices in Digital EA so that they are able to discover and unlock the true values of technology for their business.

We believe that our customer's success speaks highly of our reputation.

Call Center Customer Service Representative

Full-time
Kuala Lumpur, Federal Territory of...
Customer Service
2 weeks ago

Grand Holidays, established in South San Francisco, California in 1981, is a well-known travel wholesaler and tour operator striving at creating quality tours and package products at affordable prices to North American travelers. We have offices in San Francisco, San Jose, Los Angeles, New York, Chicago, Houston, Vancouver, Beijing, Manila and Kuala Lumpur.

We are now seeking enthusiatic candidates with different expertise and experience to join our newly established Kuala Lumpur office. We look forward to you joining our team!

CUSTOMER SERVICE OFFICER / 客戶服務主任

Full-time
Kuala Lumpur, Federal Territory of...
Customer Service
1 week ago

Our company provide wide range of healthcare services which include day care, respite care and home care. This is to ensure each of the clients is able to receive continuous expert care in the VIRTUAL WARD at home from our multidisciplinary team in collaboration with their family doctor to improve the quality of a person's life. WE are designed to help you as a professional healthcare provider in order to maintain independece and aspire the best lfe style possible for the client. Client deserve the best care from you and from us too a "PARTNER"

Customer Service Specialist / 客戶服務專員

Full-time
Kuala Lumpur, Federal Territory of...
Customer Service
1 week ago

ATD strongly believes that every organisation must be digitally transformed in order to drive continuous transformation in this digital era. Our offerings include specialised CONSULTING and LEARNING services in integrating business and technology.

Today, we are proud to be recognised as an Asian industry leader in Digital Enterprise Architecture and dedicated in changing the way business use and
adopt technologies in today's digital era.

We share our success with our clients that have been benchmarked with the global research and advisory firm as well as winners of prestigious global EA Awards.

Founded in 2006, a group of highly skilled and passionate Enterprise Architects started ATD Solution to address a distinct gap in the industry and devoted to help enterprise connects digitally, ensuring traceability from Strategy to Business to Information to Application and Infrasturcture through Enterprise Architecture

Our mission "Put IT back in Business" is our goal to help our customers utilise the best practices in Digital EA so that they are able to discover and unlock the true values of technology for their business.

We believe that our customer's success speaks highly of our reputation.

Senior Executive - Customer Service (Regulatory)

Full-time
Kuala Lumpur, Federal Territory of...
Customer Service
3 weeks ago

Overview
AEON Credit Service is a leading consumer financing provider with business operations in Japan, Malaysia, Hong Kong, Thailand, Taiwan and China. The Company has established a strong presence in Malaysia since 1996 to provide easy payment schemes for purchase of consumer goods and a personal financing scheme based on Syariah principles.

Our business philosophy is based on "Customer Satisfaction" and we strive to make a positive contribution to our customer's lifestyles. AEON Credit has more than 10 branches in East and West Malaysia. In line with our rapid business expansion, we are extending our service network to new locations to better serve our customers.

Why Join AEON Credit?

At AEON Credit, we believe in "Customers First". To commit to this, we focus on enhancing our customer's convenience and continually provide them with value-added financial services to help them meet their lifestyle needs.

AEON Credit is an exciting and dynamic place to work. As a fast-growing consumer financing company, we are always looking to recruit exceptional individuals who strive for excellence. We seek visionary individuals that take initiative and are innovative, results-oriented and independent.

Join us in our mission to benefit our customers by providing them with the very best set of consumer financial services to better serve our customers' needs and to continue our contribution to the community.

CUSTOMER SERVICE OFFICER

Full-time
Kuala Lumpur, Federal Territory of...
Customer Service
3 weeks ago

The qualified and experienced Consultants at TTMC, naturally, are backed by investigative and treatment facilities such as, a well equipped laboratory capable of providing results almost immediately. TTMC’s well-stocked pharmacy is headed by a qualified and experienced pharmacist. TTMC’s strength lies in offering not only basic medical consultation by its five Primary Care Physicians, but also specialised consultation by Resident and Visiting Consultants. The clinic also has a department dedicated to health screening of healthy individuals. Another essential facet of TTMC is public health education on various medical topics of interest, a much neglected area especially in an era of-tech diagnostic and management facilities. If you would like medical advise before travelling within this region or elsewhere in the world, TTMC can provide you with the necessary precautions, preparations and vaccinations. It is a Ministry of Health licensed Yellow Fever vaccination centre and is thus empowered to issue Health travelling certificates to intending travellers. Of course Hepatitis, Flu vaccines are also available. TTMC’s motto….”Your health, our priority”.

Customer Service Consultant - Mandarin Speaker

Full-time
Kuala Lumpur, Federal Territory of...
Customer Service
3 weeks ago

Top reasons to work with CWG.

1.       Healthy and positive culture
2.       Comfortable working environment
3.       Strong learning and development plans
4.       Professional on-job training
5.       Better career opportunity
6.       Flexible working arrangement
7.       Convenient office location
8.       Attractive benefit structure

 

CWG Markets Sdn Bhd is a leading support service company in the financial industry that services financial derivative trading platforms. helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. Our expertise and strong Asian footprint have made us a trusted partner for clients, particularly high-growth, new trading platforms and brokers looking to tap the region’s growth potential.

CUSTOMER SERVICE OFFICER / 客戶服務主任

Full-time
Kuala Lumpur, Federal Territory of...
Customer Service
3 weeks ago

The qualified and experienced Consultants at TTMC, naturally, are backed by investigative and treatment facilities such as, a well equipped laboratory capable of providing results almost immediately. TTMC’s well-stocked pharmacy is headed by a qualified and experienced pharmacist. TTMC’s strength lies in offering not only basic medical consultation by its five Primary Care Physicians, but also specialised consultation by Resident and Visiting Consultants. The clinic also has a department dedicated to health screening of healthy individuals. Another essential facet of TTMC is public health education on various medical topics of interest, a much neglected area especially in an era of-tech diagnostic and management facilities. If you would like medical advise before travelling within this region or elsewhere in the world, TTMC can provide you with the necessary precautions, preparations and vaccinations. It is a Ministry of Health licensed Yellow Fever vaccination centre and is thus empowered to issue Health travelling certificates to intending travellers. Of course Hepatitis, Flu vaccines are also available. TTMC’s motto….”Your health, our priority”.

Assistant Manager - Customer Care & Japanese (Contact Centre Department)

Full-time
Kuala Lumpur, Federal Territory of...
Customer Service
3 weeks ago

Overview
AEON Credit Service is a leading consumer financing provider with business operations in Japan, Malaysia, Hong Kong, Thailand, Taiwan and China. The Company has established a strong presence in Malaysia since 1996 to provide easy payment schemes for purchase of consumer goods and a personal financing scheme based on Syariah principles.

Our business philosophy is based on "Customer Satisfaction" and we strive to make a positive contribution to our customer's lifestyles. AEON Credit has more than 10 branches in East and West Malaysia. In line with our rapid business expansion, we are extending our service network to new locations to better serve our customers.

Why Join AEON Credit?

At AEON Credit, we believe in "Customers First". To commit to this, we focus on enhancing our customer's convenience and continually provide them with value-added financial services to help them meet their lifestyle needs.

AEON Credit is an exciting and dynamic place to work. As a fast-growing consumer financing company, we are always looking to recruit exceptional individuals who strive for excellence. We seek visionary individuals that take initiative and are innovative, results-oriented and independent.

Join us in our mission to benefit our customers by providing them with the very best set of consumer financial services to better serve our customers' needs and to continue our contribution to the community.

Executive Call Centre/ Contact Centre

Contract
Kuala Lumpur, Federal Territory of...
Customer Service
1 day ago

Overview
AEON Credit Service is a leading consumer financing provider with business operations in Japan, Malaysia, Hong Kong, Thailand, Taiwan and China. The Company has established a strong presence in Malaysia since 1996 to provide easy payment schemes for purchase of consumer goods and a personal financing scheme based on Syariah principles.

Our business philosophy is based on "Customer Satisfaction" and we strive to make a positive contribution to our customer's lifestyles. AEON Credit has more than 10 branches in East and West Malaysia. In line with our rapid business expansion, we are extending our service network to new locations to better serve our customers.

Why Join AEON Credit?

At AEON Credit, we believe in "Customers First". To commit to this, we focus on enhancing our customer's convenience and continually provide them with value-added financial services to help them meet their lifestyle needs.

AEON Credit is an exciting and dynamic place to work. As a fast-growing consumer financing company, we are always looking to recruit exceptional individuals who strive for excellence. We seek visionary individuals that take initiative and are innovative, results-oriented and independent.

Join us in our mission to benefit our customers by providing them with the very best set of consumer financial services to better serve our customers' needs and to continue our contribution to the community.

Customer Service Representative (Kuala Lumpur)

Full-time
Kuala Lumpur, Federal Territory of...
Customer Service
1 month ago

Grand Holidays, established in South San Francisco, California in 1981, is a well-known travel wholesaler and tour operator striving at creating quality tours and package products at affordable prices to North American travelers. We have offices in San Francisco, San Jose, Los Angeles, New York, Chicago, Houston, Vancouver, Beijing, Manila and Kuala Lumpur.

We are now seeking enthusiatic candidates with different expertise and experience to join our newly established Kuala Lumpur office. We look forward to you joining our team!

Junior/Executive, Customer Service

Full-time
Kuala Lumpur, Federal Territory of...
Customer Service
1 month ago

About CUCKOO International CUCKOO International (MAL) Sdn Bhd (CUCKOO International) is the leading Healthy Home Creator, providing Malaysians holistic Healthy Home solutions. We consistently go Beyond Standards in our portfolio of innovative products and services to improve the quality of living for Malaysians. Our journey started in October 2014 with the introduction of CUCKOO, the renowned home appliance brand from South Korea, in Malaysia. We have since broadened the spectrum of our core brands and offerings across four Healthy Home pillars, each focusing on different aspects of what makes a home healthier: ● The ‘Healthy Appliances’ Pillar [CUCKOO] – CUCKOO’s range of water purifiers, outdoor water filter, air purifiers, pressure multi-cookers, induction hobs and kitchenware. ● The ‘Healthy Living’ Pillar [CUCKOO Co-Creations] – CUCKOO’s growing category of locally developed home living products, such as mattresses and air conditioners, co-created through strategic collaborations. ● The ‘Healthy Lifestyle’ Pillar [WonderLab Group] – WonderLab Group brings a holistic approach to beauty and wellness with a wide range of skincare, cosmetics, and nutritional beverages under sub-brands like WonderLab, WonderDewi, and BeauSiti x WonderLab. ● The ‘Healthy Home Care Pillar’ [WonderKlean] – WonderKlean offers comprehensive specialist services, including indoor disinfection, and cleaning services for washing machines, kitchen appliances, mattresses, and air conditioners. Today, CUCKOO International has empowered more than 4.7 million household users to live healthier and happier through its innovative Healthy Home solutions. The company also commands a nationwide presence with over 640 branches and 14,000 people from the CUCKOO family, including sales professionals and service specialists, in Malaysia. Through our revolutionary subscription-rental based model, we are driven to make healthier homes and happier life accessible and affordable to more Malaysians. This extends our dedication to positively impacting the society through long-term community outreach programmes.

Junior/Executive, Customer Service / 初級/行政人員,客戶服務

Full-time
Kuala Lumpur, Federal Territory of...
Customer Service
1 month ago

About CUCKOO International CUCKOO International (MAL) Sdn Bhd (CUCKOO International) is the leading Healthy Home Creator, providing Malaysians holistic Healthy Home solutions. We consistently go Beyond Standards in our portfolio of innovative products and services to improve the quality of living for Malaysians. Our journey started in October 2014 with the introduction of CUCKOO, the renowned home appliance brand from South Korea, in Malaysia. We have since broadened the spectrum of our core brands and offerings across four Healthy Home pillars, each focusing on different aspects of what makes a home healthier: ● The ‘Healthy Appliances’ Pillar [CUCKOO] – CUCKOO’s range of water purifiers, outdoor water filter, air purifiers, pressure multi-cookers, induction hobs and kitchenware. ● The ‘Healthy Living’ Pillar [CUCKOO Co-Creations] – CUCKOO’s growing category of locally developed home living products, such as mattresses and air conditioners, co-created through strategic collaborations. ● The ‘Healthy Lifestyle’ Pillar [WonderLab Group] – WonderLab Group brings a holistic approach to beauty and wellness with a wide range of skincare, cosmetics, and nutritional beverages under sub-brands like WonderLab, WonderDewi, and BeauSiti x WonderLab. ● The ‘Healthy Home Care Pillar’ [WonderKlean] – WonderKlean offers comprehensive specialist services, including indoor disinfection, and cleaning services for washing machines, kitchen appliances, mattresses, and air conditioners. Today, CUCKOO International has empowered more than 4.7 million household users to live healthier and happier through its innovative Healthy Home solutions. The company also commands a nationwide presence with over 640 branches and 14,000 people from the CUCKOO family, including sales professionals and service specialists, in Malaysia. Through our revolutionary subscription-rental based model, we are driven to make healthier homes and happier life accessible and affordable to more Malaysians. This extends our dedication to positively impacting the society through long-term community outreach programmes.

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Customer Service

Frequently Asked Questions about Customer Service

What is considered a customer service job?

As a customer service representative, that individual will stand as the liaison, offer product or services information and solve any issues that customers might face. Responsibilities include managing incoming calls, generate sales leads, assess customer needs, establish sustainable relationships and provide accurate information.


Some of the prominent customer service jobs include call centre representative, concierge, client relations, receptionist, help desk, desk support engineer, patient care, field service technician, customer service manager, bank teller member services, technical support and social media customer care.

What are the Customer Service Officer role and responsibilities?

The role of customer service officer is to attract potential customers by answering product and service questions. Responsibilities include answering customer inquiries, direct customers to online resources, update customer records in the system, pitch ideas for improving customer care and develop a rapport with customers.

What are the Customer Service Executive responsibilities?

The role of customer service executive is to help customers with complaints, questions as well as provide information about product and service. Responsibilities include maintaining a professional attitude toward customers, responding promptly to customer inquiries, resolving customer complaints and ensure customer satisfaction by providing professional customer support.

What does a Customer Service Representative do?

The role of customer service representative is to act as a liaison, providing product/services information and resolve emerging problems. Responsibilities include managing calls, generate sales leads, assess customer needs to achieve satisfaction and building sustainable relationship with customer accounts through interactive communication.

What are the responsibilities of Customer Service Manager?

The role of customer service manager is to provide excellent customer service and to promote this idea throughout the organisation. Responsibilities include improving customer experience, take ownership of customer issues, develop service procedures, keep records of customer service, analyse statistics and compile accurate reports.

What are the roles and responsibilities of a Call Center Executive?

The role of call center executive is to be the liaison between the company and its current as well as potential customers. Responsibilities include managing large amount of calls, follow communication scripts, identify customer needs, seize opportunity to upsell products and build sustainable relationships with customers.

What are the Service Desk Analyst role and responsibilities?

The role of service desk analyst is to help users resolve issues with computer hardware or software. Responsibilities include assessing the troubleshooting problems, keeping the personnel information confidential and managing other resources if they are not capable of solving them.

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