Total 61 service operations manager job vacancies in Shah Alam

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Job Responsibilities :

To represent RMS in acquiring for new key merchants to accept the payment services offered by RMS.

• To lead and handhold small business unit, focusing mainly on managing team pipelines and addressing issues faced by team members in closing deals.
• To work with HOD to outline any developed strategies to improve the businesses by looking in-depth into existing data etc. 
• To research, solicit and develop new clients/partners and opportunities.
• To contact existing key clients to establish rapport and arrange regular meetings.
• To plan and coordinate marketing initiatives with team members.
• To increase the value of current customers while attracting new ones.
• To develop quotes for and present proposals to clients.
• To coordinate with leads from Tech, Ops and Support teams in addressing key customers’ requests and issues.
• To identify gaps and propose improvement recommendations in existing business processes to increase business team productivity

Pre-Requisites :

Are you game?

PRIMARY RESPONSIBILITIES

• Act as an effective Focal Point of contact/Key Account Manager in partnership with the client from various businesses in providing broad range of the HR solutions and strategic plans to support client in delivering the best HR practices that align with the business needs and achieve the business goals.
• Responsible to manage the HR operation team for specific the client, particularly on manpower mobilisation (including work permit).
• Responsible for planning, executing and managing the day-to-day human resources initiatives and operations matters related to TSS manpower supply.
• Maintains payroll information by designing standard operating procedure; directing the collection, calculation, and entering of data for TSS manpower supply.
• Responsible to pay contractor and compiles payroll information by managing payroll preparation; completing reports; maintaining records.

 

SPECIFIC RESPONSIBILITIES

• Update payroll records by reviewing and approving changes in exemptions, insurance coverage, deductions, job titles, and department/division transfers given by clients.
• Prepare reports by compiling summaries of earnings, taxes, deductions, leaves, and allowances to the clients.
• Determine payroll liabilities by approving the calculation of employee’s income and social security taxes, and employer's social security, and workers compensation payments.
• Provide payroll information upon requests.
• Maintain payroll guidelines by writing and updating policies and procedures.
• Comply with federal, state, and local legal requirements by studying existing and new legislation; enforcing adherence to requirements; advising management on needed actions.
• Establish strong working relationship with internal and external partners to enhance the effectiveness of the HR deliveries. I.e. clients, local authorities, professional bodies and others.
• Complete operational requirements by scheduling and assigning employee; follow up on work results.
• Handle and coordinate HR related issues such as on-boarding, benefits, employment terms compliance, disciplinary issues and exit procedures for the contractors.
• Prepare management reports on activity, budget and other ad hoc projects to the management and clients.
• Liaise with client for the necessary procedure and approvals in order to prepare billing instruction and ensure all the invoices are billed on time.
• Coordinate and arrange meeting within the department and clients for the quarterly service review.
• Designing and delivering Client specific presentations.
• Adherence to applicable Quality Management System by exercising necessary standard and process when carry out your responsibilities in executing, fulfilling and ensuring at all times the compliance of the QMS requirements.
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

Rentokil Initial:

We are looking for a motivated, dynamic Service Planner, also known as Customer Service & Planner (3 months Contract) to join our team.. Your responsibilities will be to plan customer’s service appointment, assigned and coordinate with serve team to create optimal service schedule.

To help to achieve this, we will provide you with a competitive base salary, contractual bonus and career opportunities. You will also be given full product training, with hands on assistance from Service and Operation Team.

In this role you will be responsible for:

• Plan customers’ service appointment and coordinate with service team to create optimal schedule
• Ensure all data is input onto the in-house system accurately and efficiently
• Follow up with service team to ensure no service backlogs
• Analyse service team capacity data for service schedule improvement
• Attend monthly stock take and prepare stock closing reports
• Compile service reports and invoice to customer upon request
• Prepare monthly reports

The ideal candidate will possess:

• Minimum Diploma/Degree holder in any field
• Minimum 2 years experience in capacity analyses and service schedule
• Good communication skills and has the ability to communicate fluently on the phone
• Good planning and organisational skills with attention to details
• Ability to priorities tasks with effective time management
• Able to handle timelines without affecting quality of work
• Customer-oriented
• Result-driven
• Employment of foreigners are subject to the local authorities approval and subject to their own visa application

Highly Desirable:

• Excellent attention to detail and negotiation skills
• Ability to do multitasking job
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

Rewards and Benefits

• Attractive base salary
• Out-patient
• EPF, SOSCO & EIS
• Annual leave
• Employee Referral Program (ERP) program

You will be welcomed into a friendly, robust and competitive team that are highly motivated and focused on achieving goals and results. You will be given full product training, with hands on assistance from the Operation and Service Team.

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Location of this branch:

Rentokil Initial (M) Sdn Bhd. No. 7 Jalan Utarid U5/13, Seksyen U5, 40150 Shah Alam.

We are looking for a motivated, dynamic Service Planner, also known as Admin Assistant & Customer Service (Fresh Grad.) 3 months Contract to join our team.. Your responsibilities will be to plan customer’s service appointment, assigned and coordinate with serve team to create optimal service schedule.

To help to achieve this, we will provide you with a competitive base salary, contractual bonus and career opportunities. You will also be given full product training, with hands on assistance from Service and Operation Team.

In this role you will be responsible for:

• Plan customers’ service appointment and coordinate with service team to create optimal schedule
• Ensure all data is input onto the in-house system accurately and efficiently
• Follow up with service team to ensure no service backlogs
• Analyse service team capacity data for service schedule improvement
• Attend monthly stock take and prepare stock closing reports
• Compile service reports and invoice to customer upon request
• Prepare monthly reports

The ideal candidate will possess:

• Minimum Diploma/Degree holder in any field
• Minimum 2 years experience in capacity analyses and service schedule
• Good communication skills and has the ability to communicate fluently on the phone
• Good planning and organisational skills with attention to details
• Ability to priorities tasks with effective time management
• Able to handle timelines without affecting quality of work
• Customer-oriented
• Result-driven
• Employment of foreigners are subject to the local authorities approval and subject to their own visa application
• Contract for 3 months convertible to Permanent based on performance

Highly Desirable:

• Excellent attention to detail and negotiation skills
• Ability to do multitasking job
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

Rewards and Benefits

• Attractive base salary
• Out-patient
• EPF, SOSCO & EIS
• Annual leave

You will be welcomed into a friendly, robust and competitive team that are highly motivated and focused on achieving goals and results. You will be given full product training, with hands on assistance from the Operation and Service Team.

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Location of this branch:

Rentokil Initial (M) Sdn Bhd. No. 7 Jalan Utarid U5/13, Seksyen U5, 40150 Shah Alam .

Your contribution to something big! 

• Handle external hydraulic piping installation job
• Field service for servicing and troubleshooting
• Field commissioning for hydraulic system
• Internal power unit testing and component repair
• Prepare service documentation such as inspection report, test report, etc
• Ensure quality of provided service as per Bosch Rexroth standard
• Housekeeping in workshop
• Performing HSE role as fire fighting and related role in HSE
• Performing any other duties / assignment as required

Knowledge:

Ability to put subject knowledge to use. Basic Knowledge of Chemistry particularly water related.

Ability to dissect a process into parts and look at them individually to make a whole. Ability to grasp a new process.

Business related:

To develop business in the F&B sectors through cold calls to generate interest in the customer, understand customer needs and have the proposal made and executed to meet the customer needs and also to generate additional business to Diversey. Abiltiy to demonstrate value proposition and close the sale.

Ability to conceptualise and develop the complete solution for the customer to generate business

Development  and delivering of presentations and proposals.

Sound understanding of the commercial environment and efficiently manage distributors.

Skills:

Build sustainable and mutually beneficial customer relationships.

Ability to work in a team.

Customer Service:

Basic customer service by providing technical support to the customer. Problem solving during performance issues.

Maintaining a positive customer perception for Diversey.  Owner of the customer account within Diversey in all aspects.

Demonstrate a comprehensive understanding of the customer's processes and their Cleaning & Hygiene needs.

Business Development Manager for F&B based in Johor Bharu

At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people, and planet. This can only be achieved by having dedicated people with curious minds. Curiosity is the spark behind great ideas. And great ideas drive progress.

As a member of our team, you thrive in a truly diverse and inclusive workplace based on care and empowerment. You are here to make a difference. Constantly building bridges to the future with sustainable solutions that have an impact on our planet’s most urgent challenges. Making the world a better place. Every day.

Who are you?

You are a self-motivated team player with the ability to easily network in an international and cross-cultural environment, working in line with Alfa Laval drivers; Action, Interaction, and Satisfaction. You are driven and see solutions rather than problems, effectively prioritizing and executing tasks. A focus on continuous improvement is in your DNA. You build trust, by clear communication with no prestige.

If the above sounds like you, this position might be just what you’re looking for!

About the job

Responsible for the development, implementation and execution of a multi-channel communications strategy for the Cluster, with focus on message development and promotional efforts for the targeted segments. Owner of the cluster communication strategy.

Job Description

• Annual Planning & Budget: Develop yearly communication plans and budgets for sales divisions.

• Promotional Activities: Implement sales-aligned promotional activities, adhering to brand guidelines.

• Internal Communication: Plan internal activities, reinforcing company culture and strategy.

• Omnichannel Strategy: Create local omnichannel strategies for key initiatives.

• Content Activation: Activate content across channels, collaborating with digital marketing.

• Alignment with Sales: Ensure local strategies support sales objectives and market priorities.

• Content Coordination: Oversee content alignment with local needs and collaborate with Business Units.

• Performance Evaluation: Collect feedback on content performance, optimizing strategies.

• Internal Liaison: Act as the local contact for central initiatives and group communications.

• Brand Champion: Champion the Alfa Laval brand for all cluster stakeholders.

What You Know

• Bachelor's degree in Marketing, Communications, or a related field; a Master's degree is a plus.

• Minimum of 5 years in campaign management and communications.

• Proven track record and experience in successful online campaign execution.

• Ability to develop and execute strategic communication plans aligned with business objectives.

• Excellent collaboration skills, working effectively with cross-functional teams.

What is in it for you

We offer a challenging position in an open and friendly environment where we help each other to develop and create value. Your work will have a true impact on Alfa Laval’s future success.

About this Job:
● Strengthen the Pillar brand through innovative, effective, and excellence campaign programs.
● Lead and co-create with team to ensure excellence in campaign development and execution to ensure GTM implementation to support business ambition.
● Manage strategic positioning along with tactical responsibilities such as identifying campaign/program message, target market, campaign calendars, contest map, execution plans executing on creative briefs in partnership with others area.

Accountabilities:
• Work with Commercial Unit team to provide them with strategic sell in tools and content each season.
• Create effective copy for all websites and other interactive media within agreed-to schedules & create digital content creation and distribution plan. Supports and suggests improvement ad efficiencies to content management system where copy is published.
• Responsibilities including acting as a liaison with internal department (Market Insight, Digital Lead, Business Development) to ensure that all campaigns are executed in a timely and efficient manner.
• Monitor campaign effectiveness and product portfolios performance in timely manner. Allocate A&P by Region/Crop effectively & dynamically based on market & competitor situation.
• Responsible for end-to-end execution of lead generation, cross-selling, and retargeting campaign lead-nurturing program using our Syngenta marketing tools
• Supervise A&P spending so that they are aligned with business objectives & maximize returns on investment.
• Provide market insights and proactively provide inputs in the business forums (Marketing Meetings, PLT, TPR, SOP, CMM).
• Work with Sales Heads and Area Sales Managers to generate channel point of sales material and Implement merchandising and retailer loyalty programs.
• Supporting development of personal & non-personal promotional materials for end-user and coordinating training coordination and implement for field colleague.
• Growers’ data base collection - SMS blast and digital communication with Grower console & Cropwise apps.

• Examines the total plans for the event to determine what is needed with stakeholder meeting to plan scope of events, establish and monitor budget, and/or review procedure.
• Monitor price deviation and discount and present recommendations for improvement. With guidance from manager, define business issue & develop volume and profit implication with appropriate analytic information plan.

 

Qualification:

• Graduated Bachelor’s Degree
• Experienced the same field minimum 5 years in manufacture Garment industry
• Strong leadership & good communication
• Good in English & have digital mindset
• Willing to be placed at Tangerang (Jatiuwung)
• Minimum Lean GREEN BELT
• Technical knowledge of the products is a must
• Strong process understanding from IMQC to finish-good wear house
• Ready to work long hours if necessarily (No clock watchers)
• Must be Male applicant
• Analytical thinking and innovation
• Complex problem solving
• Creativity, originality, and initiative
• Critical thinking and analysis
• Reasoning, problem-solving, and ideation

Job Descriptions:

• Set up and implement entire quality system; quality objective and quality management
• Consolidates information from other department & guide other department in quality awareness
• Measures factory quality performance in regular basis
• Communicates with both buyers & suppliers in quality matter
• Measures the supplier performance for marketing strategy
• Guide QC Department, to perform & maintain the quality processes
• Involves on development of sewing technique
• Involves on factory evaluation process from the customers or buyers
• Provides regular quality report for management review
• Anticipates the problem since incoming material up to finished garment, including the testing requirement

Qualifications:

• Graduated Bachelor’s Degree
• Experienced the same field minimum 5 years in manufacture Garment industry
• Strong leadership & good communication
• Good in English & have digital mindset  
• Willing to be placed at Tangerang (Jatiuwung)

Job Descriptions:

• Set up and implement entire quality system; quality objective and quality management
• Consolidates information from other department & guide other department in quality awareness
• Measures factory quality performance in regular basis
• Communicates with both buyers & suppliers in quality matter
• Measures the supplier performance for marketing strategy
• Guide QC Department, to perform & maintain the quality processes
• Involves on development of sewing technique
• Involves on factory evaluation process from the customers or buyers
• Provides regular quality report for management review
• Anticipates the problem since incoming material up to finished garment, including the testing requirement

• Have extensive and deep knowledge in garment manufacturing & testing
• Previous experience with fabric and trim testing
• Knowledge and understanding of garment laboratory instrument
• Knowledge of Quality System, Laboratory Management System & Laboratory Design
• "At least 5 years of experience in Manufacture Laboratory"
• Manage the testing laboratory
• Manage the testing fabrics or yarns and trims to ensure a high quality of material is achieved
• Resolve quality issues and offer advice to leadership team and relevant departements
• Ensure testing SOPs
• Maintain customer certifications of the lab

• Candidate must possess at least Bachelor's Degree in Law from reputable university, a master degree will be an added advantage
• Minimum 5 years working experience in managerial level, preferably in garment industry and in multinational company.
• Fluent in English (both oral and written)
• Excellent understanding of corporate law and regulatory law
• Excellent communication skill
• A PERADI license will be a plus
• Responsible for Company's Legal Identities, and any other company's legal identity documentation, maintain & update a variety of legal files and records
• Provide legal assistance with regards to Contract Management, from drafting, negotiating to performance
• Provide corporate legal advise
• "Support management level in negotiation, execution and closing of all project documents"

• Familiar or having expertise to manage improvement or Lean System in manufacturing.
• Have experience in the same position (as a Manager or Assistant Manager, minimum 5 years).
• Education Level minimum Bachelor Degree, major in Industrial, Mechanical, Electrical Engineering
• Have experience in Garment Industry
• Strong leadership dan have digital mindse
• Monitoring lean system and evaluation of system implementation.
• Monitoring, analysis and evaluation of garment operational and supporting process
• Standardization of working area to improve production performance.
• Collaborate with Production team to enhance efficiency and productivity
• Lay out management in area of production and supporting
• Willing to be placed in Boyolali Central Java

• Experienced and having knowledge about garments materials and flow of garments process
• Have capability to make report of purchase, payment, vendor and analyse the reports
• Good communication & Fluent in English
• Good in computer, microsoft office (priority good in excel) & Familiar with SAP system
• Monitoring the incoming materials and its payments
• Monitoring and checking PO in order to purchase materials correct and within budget
• Having a good communication in order to have good coordination with other departments
• Willing to placement in Boyolali Central Java

• Candidate must be possess at least SMA/K
• Experience handling factory with huge amount line production
• Good analytical and communication skill
• Strong people management and leadership skills
• Excelent time management and organizational skill
• Manage manpower and material resource to meet production target
• Checking and responsibilty output sewing, RFT and efficiency
• Checking and responsibility daily problem report at production
• Learn and make improvements continue all process in the work area and department relationship management
• "Determine the production line working overtime plan"
• Check the garment in line inspection report issue of the QC buyer and give instruction to production teams
• Ready to placement at Boyolali