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Responsibilities:
Requirements:
Perks & Benefits
Jobstore.com is one of the biggest job sites with a broad presence in Malaysia, Australia, Hong Kong, Singapore, the Philippines, and Indonesia. It is currently one of the fastest-growing job portals in the Asia Pacific region — recognized with multiple awards such as Top 100 Private Technology Company, Top 10 Consumer Cloud Application, etc.
With just one submission through Jobstore, employers and recruiters are able to advertise jobs on multiple job sites, classified ads, and social network sites. We also integrate a state-of-the-art application tracking system that will help your recruitment team work more efficiently. Having more than 20,000 top firms and a growing number of career opportunities onboard, Jobstore connects the right people with the right jobs, serving tens of thousands of employers of all sizes and industries.
At Jobstore, it is our goal to simplify the hiring process and get your vacancies filled quickly. If you are looking for a faster and easier way to reach more qualified candidates, Jobstore is here to help.
職責:
要求:
津貼和福利
Jobstore.com is one of the biggest job sites with a broad presence in Malaysia, Australia, Hong Kong, Singapore, the Philippines, and Indonesia. It is currently one of the fastest-growing job portals in the Asia Pacific region — recognized with multiple awards such as Top 100 Private Technology Company, Top 10 Consumer Cloud Application, etc.
With just one submission through Jobstore, employers and recruiters are able to advertise jobs on multiple job sites, classified ads, and social network sites. We also integrate a state-of-the-art application tracking system that will help your recruitment team work more efficiently. Having more than 20,000 top firms and a growing number of career opportunities onboard, Jobstore connects the right people with the right jobs, serving tens of thousands of employers of all sizes and industries.
At Jobstore, it is our goal to simplify the hiring process and get your vacancies filled quickly. If you are looking for a faster and easier way to reach more qualified candidates, Jobstore is here to help.
Job Responsibilities:
Job Requirements:
Added Advantage:
Perks & Benefits
Jobstore.com is one of the biggest job sites with a broad presence in Malaysia, Australia, Hong Kong, Singapore, the Philippines, and Indonesia. It is currently one of the fastest-growing job portals in the Asia Pacific region — recognized with multiple awards such as Top 100 Private Technology Company, Top 10 Consumer Cloud Application, etc.
With just one submission through Jobstore, employers and recruiters are able to advertise jobs on multiple job sites, classified ads, and social network sites. We also integrate a state-of-the-art application tracking system that will help your recruitment team work more efficiently. Having more than 20,000 top firms and a growing number of career opportunities onboard, Jobstore connects the right people with the right jobs, serving tens of thousands of employers of all sizes and industries.
At Jobstore, it is our goal to simplify the hiring process and get your vacancies filled quickly. If you are looking for a faster and easier way to reach more qualified candidates, Jobstore is here to help.
工作職責:
工作要求:
附加優勢:
津貼和福利
Jobstore.com is one of the biggest job sites with a broad presence in Malaysia, Australia, Hong Kong, Singapore, the Philippines, and Indonesia. It is currently one of the fastest-growing job portals in the Asia Pacific region — recognized with multiple awards such as Top 100 Private Technology Company, Top 10 Consumer Cloud Application, etc.
With just one submission through Jobstore, employers and recruiters are able to advertise jobs on multiple job sites, classified ads, and social network sites. We also integrate a state-of-the-art application tracking system that will help your recruitment team work more efficiently. Having more than 20,000 top firms and a growing number of career opportunities onboard, Jobstore connects the right people with the right jobs, serving tens of thousands of employers of all sizes and industries.
At Jobstore, it is our goal to simplify the hiring process and get your vacancies filled quickly. If you are looking for a faster and easier way to reach more qualified candidates, Jobstore is here to help.
Job Responsibilities:
Job Requirements:
Added Advantage:
Perks & Benefits
Jobstore.com is one of the biggest job sites with a broad presence in Malaysia, Australia, Hong Kong, Singapore, the Philippines, and Indonesia. It is currently one of the fastest-growing job portals in the Asia Pacific region — recognized with multiple awards such as Top 100 Private Technology Company, Top 10 Consumer Cloud Application, etc.
With just one submission through Jobstore, employers and recruiters are able to advertise jobs on multiple job sites, classified ads, and social network sites. We also integrate a state-of-the-art application tracking system that will help your recruitment team work more efficiently. Having more than 20,000 top firms and a growing number of career opportunities onboard, Jobstore connects the right people with the right jobs, serving tens of thousands of employers of all sizes and industries.
At Jobstore, it is our goal to simplify the hiring process and get your vacancies filled quickly. If you are looking for a faster and easier way to reach more qualified candidates, Jobstore is here to help.
工作職責:
工作要求:
附加優勢:
津貼和福利
Jobstore.com is one of the biggest job sites with a broad presence in Malaysia, Australia, Hong Kong, Singapore, the Philippines, and Indonesia. It is currently one of the fastest-growing job portals in the Asia Pacific region — recognized with multiple awards such as Top 100 Private Technology Company, Top 10 Consumer Cloud Application, etc.
With just one submission through Jobstore, employers and recruiters are able to advertise jobs on multiple job sites, classified ads, and social network sites. We also integrate a state-of-the-art application tracking system that will help your recruitment team work more efficiently. Having more than 20,000 top firms and a growing number of career opportunities onboard, Jobstore connects the right people with the right jobs, serving tens of thousands of employers of all sizes and industries.
At Jobstore, it is our goal to simplify the hiring process and get your vacancies filled quickly. If you are looking for a faster and easier way to reach more qualified candidates, Jobstore is here to help.
[PRIORITY HIRING IN LISTED COMPANY]
About the hiring company
This is a group of established companies listed in the main board of Bursa Malaysia. Their business are diversified. Their corporate head office is based at Mid Valley City, KL. Currently they are recruiting for degree accounting qualified candidates to join their finance team.
This is a good opportunity for accounting professional/semi professional to develop further her career within the market-leading business. With their diversified business interests in a wide range of business activities, it will further enhance and strengthen one's professional accounting career to greater heights.
Roles & Responsibilities
As Senior Accounts Executive, you will be responsible for managing day-to-day accounting activities within the group of subsidiary companies. This position will report to the senior Group Finance Manager of the group. She will be responsible for managing company's full set of accounts and prepare and produce basic financial reporting for the management.
Key duties:
*Production of month end management accounts including profit & loss, balance sheet and cash flow forecasting.
*Management of accruals, prepayments,depreciation and petty cash monthly journals.
*Reconciliation of monthly key ledger balance sheet and profit & loss accounts.
*Complete management reporting activities such as analysis and reconciliation reports.
*Maintain accounting records and databases.
Candidate Profile & Attributes
We are looking for candidates with the following background:
*Malaysian female in age group 25-35.
*Professional qualification ACCA or CIMA (Graduate or finalist) or Bachelor degree in Accountancy.
*Candidates who have prior audit experience would be a big plus to consider.
*Candidate for this role should be technical competent and up to date with all relevant technical accounting pronouncement and standards.
To be considered for this role, we are looking for Accounting qualified candidates with good spoken and written command of English and conversant in BM and Chinese/Mandarin.
We are looking for candidates with positive work attitudes and who can take on challenging work. The successful applicants will need to have strong technical accounting skills, be prepared to be hands on and deal with details.
HOW TO APPLY
Interested candidates are hereby invited to apply by forwarding a copy of your resume for our review. You may apply online via JOBSTORE by clicking the apply button below to submit your application. Alternatively, casndidate may forward their resume directly to us at CHRISJAC via our E-mail at: jobs@chrisjac.com.my
Perks & Benefits
Chrisjac is an established recruitment firm in Malaysia. Since our establishment more than two decades ago, we are at the forefront in recruitment and talent search in Malaysia.
At Chrisjac,recruiting the right talent for the right job across a wide range of industries and professions is our priority.
We pride ourselves in providing tailored recruitment solutions based on your business needs by delivering the right quality of employees to your door. Chrisjac has the necessary experience and capacity to provide cost effective staffing solutions to your business needs.
For job seekers who are seeking new challenges or career switch, Chrisjac provides the right platform for the dream job. Through our networking with a wide range of corporate sector, your job search will be hassle-free and well rewarded.
Chrisjac is the gateway to the right job and right talent.
URL: www.chrisjac.com.my
E-mail: jobs@chrisjac.com.my
Tel: 03-77258832, 03-71182255
[PRIORITY HIRING IN LISTED COMPANY]
About the hiring company
Our client is a group of established companies listed in the main board of Bursa Malaysia. Their business are diversified. Their corporate head office is based at Mid Valley City, KL. Currently they are recruiting for accounting qualified candidates to join their finance team.
This is a good opportunity for accounting professional/semi professional to develop further her career within the market-leading business. With their diversified business interests in a wide range of business activities, it will further enhance and strengthen one's professional accounting career to greater heights.
Roles & Responsibilities
As Senior Accounts Executive, you will be responsible for managing day-to-day accounting activities within the group of subsidiary companies. This position will report to the senior Group Finance Manager of the group. She will be responsible for managing company's full set of accounts and prepare and produce basic financial reporting for the management.
Key duties:
*Production of month end management accounts including profit & loss, balance sheet and cash flow forecasting.
*Management of accruals, prepayments,depreciation and petty cash monthly journals.
*Reconciliation of monthly key ledger balance sheet and profit & loss accounts.
*Complete management reporting activities such as analysis and reconciliation reports.
*Maintain accounting records and databases.
Candidate Profile & Attributes
We are looking for candidates with the following background:
*Malaysian female in age group 25-35.
*Professional qualification ACCA or CIMA (Graduate or finalist) or Bachelor degree in Accountancy.
*Candidates who have prior audit experience would be a big plus to consider.
*Candidate for this role should be technical competent and up to date with all relevant technical accounting pronouncement and standards.
To be considered for this role, we are looking for Accounting qualified candidates with good spoken and written command of English and conversant in BM and Chinese/Mandarin.
We are looking for candidates with positive work attitudes and who can take on challenging work. The successful applicants will need to have strong technical accounting skills, be prepared to be hands on and deal with details.
HOW TO APPLY
Interested candidates are hereby invited to apply by forwarding a copy of your resume for our review. You may apply online via JOBSTORE by clicking the apply button below to submit your application. Alternatively, casndidate may forward their resume directly to us at CHRISJAC via our E-mail at: jobs@chrisjac.com.my
Perks & Benefits
Chrisjac is an established recruitment firm in Malaysia. Since our establishment more than two decades ago, we are at the forefront in recruitment and talent search in Malaysia.
At Chrisjac,recruiting the right talent for the right job across a wide range of industries and professions is our priority.
We pride ourselves in providing tailored recruitment solutions based on your business needs by delivering the right quality of employees to your door. Chrisjac has the necessary experience and capacity to provide cost effective staffing solutions to your business needs.
For job seekers who are seeking new challenges or career switch, Chrisjac provides the right platform for the dream job. Through our networking with a wide range of corporate sector, your job search will be hassle-free and well rewarded.
Chrisjac is the gateway to the right job and right talent.
URL: www.chrisjac.com.my
E-mail: jobs@chrisjac.com.my
Tel: 03-77258832, 03-71182255
[PRIORITY HIRING IN LISTED COMPANY]
About the hiring company
This is a group of established companies listed in the main board of Bursa Malaysia. Their business are diversified. Their corporate head office is based at Mid Valley City, KL. Currently they are recruiting for degree accounting qualified candidates to join their finance team.
This is a good opportunity for accounting professional/semi professional to develop further her career within the market-leading business. With their diversified business interests in a wide range of business activities, it will further enhance and strengthen one's professional accounting career to greater heights.
Roles & Responsibilities
As Senior Accounts Executive, you will be responsible for managing day-to-day accounting activities within the group of subsidiary companies. This position will report to the senior Group Finance Manager of the group. She will be responsible for managing company's full set of accounts and prepare and produce basic financial reporting for the management.
Key duties:
*Production of month end management accounts including profit & loss, balance sheet and cash flow forecasting.
*Management of accruals, prepayments,depreciation and petty cash monthly journals.
*Reconciliation of monthly key ledger balance sheet and profit & loss accounts.
*Complete management reporting activities such as analysis and reconciliation reports.
*Maintain accounting records and databases.
Candidate Profile & Attributes
We are looking for candidates with the following background:
*Malaysian female in age group 25-35.
*Professional qualification ACCA or CIMA (Graduate or finalist) or Bachelor degree in Accountancy.
*Candidates who have prior audit experience would be a big plus to consider.
*Candidate for this role should be technical competent and up to date with all relevant technical accounting pronouncement and standards.
To be considered for this role, we are looking for Accounting qualified candidates with good spoken and written command of English and conversant in BM and Chinese/Mandarin.
We are looking for candidates with positive work attitudes and who can take on challenging work. The successful applicants will need to have strong technical accounting skills, be prepared to be hands on and deal with details.
HOW TO APPLY
Interested candidates are hereby invited to apply by forwarding a copy of your resume for our review. You may apply online via JOBSTORE by clicking the apply button below to submit your application. Alternatively, casndidate may forward their resume directly to us at CHRISJAC via our E-mail at: jobs@chrisjac.com.my
Perks & Benefits
Chrisjac is an established recruitment firm in Malaysia. Since our establishment more than two decades ago, we are at the forefront in recruitment and talent search in Malaysia.
At Chrisjac,recruiting the right talent for the right job across a wide range of industries and professions is our priority.
We pride ourselves in providing tailored recruitment solutions based on your business needs by delivering the right quality of employees to your door. Chrisjac has the necessary experience and capacity to provide cost effective staffing solutions to your business needs.
For job seekers who are seeking new challenges or career switch, Chrisjac provides the right platform for the dream job. Through our networking with a wide range of corporate sector, your job search will be hassle-free and well rewarded.
Chrisjac is the gateway to the right job and right talent.
URL: www.chrisjac.com.my
E-mail: jobs@chrisjac.com.my
Tel: 03-77258832, 03-71182255
【上市公司優先聘用】
關於招募公司
這是一群在馬來西亞證券交易所主機板上市的老牌公司。他們的業務多元化。他們的公司總部位於吉隆坡谷中城。目前,他們正在招募具有會計學位資格的候選人加入他們的財務團隊。
對於會計專業/半專業人士來說,這是在市場領先的業務中進一步發展職業生涯的好機會。憑藉他們在廣泛的商業活動中的多元化商業興趣,它將進一步提高和加強一個人的專業會計生涯,達到更高的高度。
角色和職責
身為資深會計主管,您將負責管理子公司集團內的日常會計活動。該職位將向集團高級集團財務經理報告。她將負責管理公司的全套帳目,並為管理層準備和製作基本財務報告。
主要職責:
*製作月末管理帳目,包括損益表、資產負債表和現金流量預測。
*管理應計費用、預付款、折舊和小額現金每月日記帳。
*每月關鍵分類帳資產負債表和損益表的對帳。
*完成管理報告活動,例如分析和對帳報告。
*維護會計記錄和資料庫。
候選人簡介和屬性
我們正在尋找具有以下背景的候選人:
*25-35歲的馬來西亞女性。
*ACCA 或 CIMA 專業資格(畢業生或決賽入圍者)或會計學士學位。
*具有審計經驗的候選人將是值得考慮的一大優勢。
*此職位的候選人應具備技術能力,並了解所有相關的技術會計聲明和標準。
為了考慮擔任此職位,我們正在尋找具有會計資格的候選人,他們具有良好的英語口語和書面能力,並且精通國語和中文/普通話。
我們正在尋找具有積極工作態度並且能夠承擔具有挑戰性的工作的候選人。成功的申請者需要具備較強的會計技術技能,準備親自動手並處理細節。
如何申請
特此邀請有興趣的候選人透過轉發您的履歷副本進行申請,以供我們審核。您可以透過JOBSTORE線上申請,點擊下面的「申請」按鈕提交您的申請。或者,候選人可以透過我們的電子郵件直接將簡歷轉發給我們的CHRISJAC : jobs@chrisjac.com.my
津貼和福利
Chrisjac is an established recruitment firm in Malaysia. Since our establishment more than two decades ago, we are at the forefront in recruitment and talent search in Malaysia.
At Chrisjac,recruiting the right talent for the right job across a wide range of industries and professions is our priority.
We pride ourselves in providing tailored recruitment solutions based on your business needs by delivering the right quality of employees to your door. Chrisjac has the necessary experience and capacity to provide cost effective staffing solutions to your business needs.
For job seekers who are seeking new challenges or career switch, Chrisjac provides the right platform for the dream job. Through our networking with a wide range of corporate sector, your job search will be hassle-free and well rewarded.
Chrisjac is the gateway to the right job and right talent.
URL: www.chrisjac.com.my
E-mail: jobs@chrisjac.com.my
Tel: 03-77258832, 03-71182255
【上市公司優先聘用】
關於招募公司
我們的客戶是一群在馬來西亞證券交易所主機板上市的老牌公司。他們的業務多元化。他們的公司總部位於吉隆坡谷中城。目前,他們正在招募具備會計資格的候選人加入他們的財務團隊。
對於會計專業/半專業人士來說,這是在市場領先的業務中進一步發展職業生涯的好機會。憑藉他們在廣泛的商業活動中的多元化商業興趣,它將進一步提高和加強一個人的專業會計生涯,達到更高的高度。
角色和職責
身為資深會計主管,您將負責管理子公司集團內的日常會計活動。該職位將向集團高級集團財務經理報告。她將負責管理公司的全套帳目,並為管理層準備和製作基本財務報告。
主要職責:
*製作月末管理帳目,包括損益表、資產負債表和現金流量預測。
*管理應計費用、預付款、折舊和小額現金每月日記帳。
*每月關鍵分類帳資產負債表和損益表的對帳。
*完成管理報告活動,例如分析和對帳報告。
*維護會計記錄和資料庫。
候選人簡介和屬性
我們正在尋找具有以下背景的候選人:
*25-35歲的馬來西亞女性。
*ACCA 或 CIMA 專業資格(畢業生或決賽入圍者)或會計學士學位。
*具有審計經驗的候選人將是值得考慮的一大優勢。
*此職位的候選人應具備技術能力,並了解所有相關的技術會計聲明和標準。
為了考慮擔任此職位,我們正在尋找具有會計資格的候選人,他們具有良好的英語口語和書面能力,並且精通國語和中文/普通話。
我們正在尋找具有積極工作態度並且能夠承擔具有挑戰性的工作的候選人。成功的申請者需要具備較強的會計技術技能,準備親自動手並處理細節。
如何申請
特此邀請有興趣的候選人透過轉發您的履歷副本進行申請,以供我們審核。您可以透過JOBSTORE線上申請,點擊下面的「申請」按鈕提交您的申請。或者,候選人可以透過我們的電子郵件直接將簡歷轉發給我們的CHRISJAC : jobs@chrisjac.com.my
津貼和福利
Chrisjac is an established recruitment firm in Malaysia. Since our establishment more than two decades ago, we are at the forefront in recruitment and talent search in Malaysia.
At Chrisjac,recruiting the right talent for the right job across a wide range of industries and professions is our priority.
We pride ourselves in providing tailored recruitment solutions based on your business needs by delivering the right quality of employees to your door. Chrisjac has the necessary experience and capacity to provide cost effective staffing solutions to your business needs.
For job seekers who are seeking new challenges or career switch, Chrisjac provides the right platform for the dream job. Through our networking with a wide range of corporate sector, your job search will be hassle-free and well rewarded.
Chrisjac is the gateway to the right job and right talent.
URL: www.chrisjac.com.my
E-mail: jobs@chrisjac.com.my
Tel: 03-77258832, 03-71182255
【上市公司優先聘用】
關於招募公司
這是一群在馬來西亞證券交易所主機板上市的老牌公司。他們的業務多元化。他們的公司總部位於吉隆坡谷中城。目前,他們正在招募具有會計學位資格的候選人加入他們的財務團隊。
對於會計專業/半專業人士來說,這是在市場領先的業務中進一步發展職業生涯的好機會。憑藉他們在廣泛的商業活動中的多元化商業興趣,它將進一步提高和加強一個人的專業會計生涯,達到更高的高度。
角色和職責
身為資深會計主管,您將負責管理子公司集團內的日常會計活動。該職位將向集團高級集團財務經理報告。她將負責管理公司的全套帳目,並為管理層準備和製作基本財務報告。
主要職責:
*製作月末管理帳目,包括損益表、資產負債表和現金流量預測。
*管理應計費用、預付款、折舊和小額現金每月日記帳。
*每月關鍵分類帳資產負債表和損益表的對帳。
*完成管理報告活動,例如分析和對帳報告。
*維護會計記錄和資料庫。
候選人簡介和屬性
我們正在尋找具有以下背景的候選人:
*25-35歲的馬來西亞女性。
*ACCA 或 CIMA 專業資格(畢業生或決賽入圍者)或會計學士學位。
*具有審計經驗的候選人將是值得考慮的一大優勢。
*此職位的候選人應具備技術能力,並了解所有相關的技術會計聲明和標準。
為了考慮擔任此職位,我們正在尋找具有會計資格的候選人,他們具有良好的英語口語和書面能力,並且精通國語和中文/普通話。
我們正在尋找具有積極工作態度並且能夠承擔具有挑戰性的工作的候選人。成功的申請者需要具備較強的會計技術技能,準備親自動手並處理細節。
如何申請
特此邀請有興趣的候選人透過轉發您的履歷副本進行申請,以供我們審核。您可以透過JOBSTORE線上申請,點擊下面的「申請」按鈕提交您的申請。或者,候選人可以透過我們的電子郵件直接將簡歷轉發給我們的CHRISJAC : jobs@chrisjac.com.my
津貼和福利
Chrisjac is an established recruitment firm in Malaysia. Since our establishment more than two decades ago, we are at the forefront in recruitment and talent search in Malaysia.
At Chrisjac,recruiting the right talent for the right job across a wide range of industries and professions is our priority.
We pride ourselves in providing tailored recruitment solutions based on your business needs by delivering the right quality of employees to your door. Chrisjac has the necessary experience and capacity to provide cost effective staffing solutions to your business needs.
For job seekers who are seeking new challenges or career switch, Chrisjac provides the right platform for the dream job. Through our networking with a wide range of corporate sector, your job search will be hassle-free and well rewarded.
Chrisjac is the gateway to the right job and right talent.
URL: www.chrisjac.com.my
E-mail: jobs@chrisjac.com.my
Tel: 03-77258832, 03-71182255
Join us in being a Pos Malaysia Wira!
At Pos Malaysia, we are passionate about building trust to connect lives and businesses for a better tomorrow. As we transform this incredible 200-year-old business we are looking for highly motivated, engaged, passionate and driven individuals to join our team- someone who is up for the transformation challenge and excited by the significant opportunity it represents.
Job Summary:
An Indirect Tax Manager is responsible for overseeing and managing all aspects of indirect taxation within the Company which include identifying, evaluating, and ensuring that the Company is compliant with their indirect tax obligations to minimize the overall tax risk for the Company.
Own It:
Build Trust:
One Team:
Drive Innovation:
Move Fast:
Delight Customers:
Job Requirements:
This is a super exciting time to be joining Pos Malaysia. Your contribution will help us to write the next chapter in our history.
Pos Malaysia Berhad is Malaysia’s premier logistics and communications service provider. We have a widespread network of over 1,000 touch points countrywide that includes Pos Malaysia Outlets, Pos Minis, Pos24 (Self Service Terminals), Post-On-Wheels (Mobile Outlets), postal agents and stamp agents, making it one of the most extensive retail networks in Malaysia.
Throughout the years, Pos Malaysia has grown from strength to strength and is progressing from being a mail and postal services provider towards becoming a dynamic communications, financial services and supply chain solutions provider. Moving forward, Pos Malaysia will continue to transform and innovate itself in order to maintain its relevance and competitive edge as well as continue to connect Malaysians with the rest of the world.
Join us in being a Pos Malaysia Wira!
At Pos Malaysia, we are passionate about building trust to connect lives and businesses for a better tomorrow. As we transform this incredible 200-year-old business we are looking for highly motivated, engaged, passionate and driven individuals to join our team- someone who is up for the transformation challenge and excited by the significant opportunity it represents.
Own It:
Build Trust:
One Team:
Move Fast:
Delight Customers:
Job Requirements:
This is a super exciting time to be joining Pos Malaysia. Your contribution will help us to write the next chapter in our history.
Pos Malaysia Berhad is Malaysia’s premier logistics and communications service provider. We have a widespread network of over 1,000 touch points countrywide that includes Pos Malaysia Outlets, Pos Minis, Pos24 (Self Service Terminals), Post-On-Wheels (Mobile Outlets), postal agents and stamp agents, making it one of the most extensive retail networks in Malaysia.
Throughout the years, Pos Malaysia has grown from strength to strength and is progressing from being a mail and postal services provider towards becoming a dynamic communications, financial services and supply chain solutions provider. Moving forward, Pos Malaysia will continue to transform and innovate itself in order to maintain its relevance and competitive edge as well as continue to connect Malaysians with the rest of the world.
Who are we?
Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.
A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.
Customer Onboarding
Utilizes onboarding templates and checklists and uses judgment within a moderate scope to make modifications to the standard during onboarding based on customers needs and project scope
Uses the 3 Phase Methodology for onboarding:
Phase 1 - Conducts pre-onboarding for key customers
Phase 2 - Kick-off Onboarding: Sets up, facilitates and conducts kick-off meetings for customers
Phase 3 - Continuous Follow-up: Within a moderate scope, follows up with key customers
All Phases:
Communicates effectively, able to translate internal processes to be able to set customer expectations within a moderate scope. Communicates with developed skills in a way that allows the CSM to influence the customer and others.
Able to communicate with customers what other teams at Equinix do and how customers should utilize them
General:
Collects in depth information about the customer, so that the experience is personalized
Proficient in Equinix's processes, policies and escalation paths
Post onboarding, follows up on actions and tasks and understands how these tasks connect to customer's goals
Able to articulate trends for this customer
Able to utilize moderate inquiry (questioning) skills with the customer in order to better understand their business.
Able to use prior information to inquire more deeply about the customer
Adoption and Customer Success Management
Develop, maintain and track progress of a Customer Success Plan within a moderate scope
Drive product and process adoption by understanding customer usage trends of key customers
Able to articulate a moderate understanding of Equinix's products (current and future) and provide customer education.
Collect customer feedback, providing it to relevant teams to improve the customer experience
Proactively identifies feedback trends across customers and drives process improvements for key accounts
Proactively review product utilization and propose potential solutions for key customers
General:
For key customers only, partners with account team for presale discussion to facilitate account growth and gain insight and understanding of the customer
Acts as a customer advocate
Ensure smooth and clear handoff to/from internal teams
Proactively reaches out to customers to touch base (i.e. heath check) on key customers
Accumulate, utilize and distribute methods of best practices, May develop and implement new methods of best practices
Participate in key customer projects, may lead cross functional teams for key customer projects, within a moderate scope
Issue and Escalation Management
Assess issue/escalation to validate, prioritize and progress accordingly
Manage, document and raise visibility of critical escalations as appropriate
Engage key stakeholders as needed to ensure adherence to standard operating procedures, policies/rules/restrictions and when resolving issues and communicating externally with support from management
Identifies process improvement opportunities or plans while leveraging what is already in place
Participate in and/or collects issue post mortem/root cause analysis, to communicate resolution and any improvement plans when required
General:
Main point of contact for the customer providing honest and empathetic support, for CSM managed escalations. Escalates to GEM and functional teams as agreed
Work cross functionally to proactively engage internal colleagues in order to provide ongoing, timely updates and resolutions to the customer within a moderate scope
Provides globally consistent communication
Account Management & Retention
Involved in managing accounts in conjunction with sales and management, including support of order fulfilment and other contractual obligations within a moderate scope
Flags churn risks as they become known and proactively engages with sales and management to raise awareness of potential churn
Manages delivery of regular Operational Survey Review for selected accounts, within a moderate scope
Supports resolution of follow-up actions from CBRs and project manages follow-up actions from OBRs
General:
Drives high customer satisfaction
Able to support moderate customer projects independently and more complex projects under supervision
Qualifications
3+ years experience preferred
Bachelor's degree preferred
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
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If you don't have a Malaysian citizenship, but are living in Malaysia or if you are planning to move to Malaysia and are looking for jobs that can sponsor you, it is up to each individual employer on how it handles international candidates. We encourage you to read our blog post to help provide more information: 7 Easy Steps to Find Jobs in Malaysia As A Foreigner.
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