Total 26 sales support specialist job vacancies in Administrative / Clerical category in selangor

Job Description:

• To handle Sales Administration function relation to on-going, under construction as well as completed projects.
• To ensure that all SPAs and loan documents are executed on a timely basis.
• Coordinate with agents/ purchasers/ bankers and lawyers for SPA Execution.
• Prepare and issuance of progressive billings, reminders and receipts.
• Monitor/ ensure timely billing and collection.
• Follow-up on loan documentation status with purchasers, bankers and solicitors.
• To ensure proper filing and accuracy of info updated.
• Attend to purchaser’s/ solicitors enquires, concerns in courteous and professional manner.

Requirements:

• Possess a Professional Certificate / Diploma / Advances, Higher or Graduate Diploma in Business Studies, Administration, Management and/or equivalent Bachelor Degree holder.
• At least 2 years working experience in property development.
• Fresh graduates are encouraged to apply.
• Knowledge in HDA would be an added advantage.
• Good in Microsoft office.
• Excellent communication and analytical skills.
• Result oriented, independent and able to work in a team.
• Fluency in English, Mandarin & Bahasa Melayu. 

Perks & Benefits

• Commission and bonus
• Company trips
• Medical insurance
• Personal development opportunities

RESPONSIBILITIES

1. Outreach & Introduction:

• Reach out to existing and potential customers via email or calls to
  introduce SPS offerings, promotions, and partnership programs.

2. CRM Management:

• Update and maintain SPS CRM (HubSpot) and customer database for
  efficient sales tracking.

3. Follow-Up:

• Promptly follow up on inquiries and quotations to ensure customer
  satisfaction.

4. WhatsApp Management:

• Manage SPS WhatsApp for sales and marketing communication with
  professionalism.

5. Team Collaboration:

• Collaborate with team members to share information and execute sales
  and marketing plans.

6. Affiliation & Collaboration:

• Seek partnerships with institutes, universities, and organizations to expand
  business networks.

7. Event Participation:

• Represent SPS by attending events, trade shows, or conferences as
  needed.

8. Quotation & Invoice Processing:

• Prepare and process quotations and invoices accurately and timely.

9. Training Support:

• Assist in training registration, confirmation, and certificate issuance for
  participants.

10. HRD Claimable Course Coordination:

• Coordinate HRD Claimable Course applications with HRD Corp.

11. Event Preparation Support:

• Support in preparation for public training and events.

12. Training Preparation Coordination:

• Organize training logistics including venue, materials, registration, and
  certifications.

13. Participant Communication:

• Maintain communication with participants via email, WhatsApp, etc.,
  providing necessary information and support.

REQUIREMENTS

The following traits, skills, and attitudes encompass the essential qualities needed for a successful Sales and Admin Support role.

• Go-getter attitude: Driven to achieve sales targets and administrative goals.
• Multitasking ability: Capable of handling various tasks efficiently.
• Result-oriented mindset: Focused on delivering outcomes and meeting
  objectives.
• People-oriented and outgoing: Able to connect with clients and colleagues
  effectively.
• Self-initiative: Takes charge of tasks without constant supervision.
• Continuous learning mentality: Always seeks opportunities for growth and
  development.
• Proficiency in Microsoft Office: Skilled in using essential software for
  administrative tasks.
• Strong organizational skills: Capable of managing time, resources, and
  information effectively.
• Willingness to go the extra mile: Ready to put in additional effort to ensure
  success.
• Adaptability: Flexible in adjusting to changes, priorities, and new responsibilities.

*SPS’s HQ is only 500m from the MRT Train Station*

ROLES & RESPONSIBILITIES 

• Perform sales activities by replying customer queries and close sales 
• Check stock availability. 
• Update the e-commerce platforms setting from time to time. 
• Handle delivery for urgent customer inquiry or special case. 
• Check the platforms transactions with the communication inter departments. 
• Coordinate and prepare daily e-commerce (Shopee and Lazada) sales & operational administration functions including all types of reporting submission, filing, documentations and data maintenance. 
• Perform and generate weekly, month end, quarterly & yearend promotion, campaigns, sales, financial closing & reporting. 
• Support and create records for database on financial and other data. 
• Help packing ecommerce orders when necessary.
• Any additional tasks and supports role as requested. 
• Provide support in company marketing events.
• Research and build new products for the e-commerce platform. 

JOB REQUIREMENT 

• Bachelor's degree in Marketing, Business Administration, or its equivalent field. 
• Minimum 1-2 years' experience in related field is required for this position. 
• Proven track record in digital marketing and e-commerce, ideally in a dynamic and fast-paced environment. 
• Deep understanding of e-commerce platforms, digital marketing channels, and customer journey optimization. 
• Exceptional communication skills with a knack for building strong relationships. 
• Collaborative mindset with the ability to thrive in a high-energy team environment. 
• Analytical prowess, using data-driven insights to inform strategic decision-making. 
• Proficiency in essential software and tools, such as Google Analytics, social media management platforms, and email marketing software, such as MailChimp. 

Job Description

As a Sales Coordinator / Customer Service, you will play a crucial role in assisting our sales team with various tasks related to customer engagement, follow-up, and after-sales support. You will be the liaison between our sales personnel and our valued customers, ensuring a seamless and positive customer experience.

Key Responsibilities:
*Sales Support:
Collaborate with sales representatives to manage and prioritize leads, ensuring efficient follow-up. Maintain accurate records of customer interactions and sales activities using CRM software. Prepare and process sales orders, and invoices as needed.

*After-Sales Support:
Proactively reach out to customers after a sale to ensure their satisfaction and address any concerns or issues. Assist with product returns, replacements, and warranty claims, resolving customer concerns efficiently.

*Documentation and Reporting:
Maintain organized and up-to-date customer and sales records. Generate reports and analyze sales data to identify trends and opportunities for improvement.

*Team Collaboration:
Collaborate closely with the sales team to provide them with the necessary support and information. Work in tandem with other departments such as marketing and product development to ensure a unified customer experience.

Additional Information
Career Level: Junior Executive
Qualification: Higher Secondary/STPM/'A' Level/Pre-U

Job Highlights

• We will guide you to become an excellent sales coordinator.
• We have sister companies in SEA,chance to experience globally.
• We are at the growing stage,join us now to become pioneer.
   

Perks & Benefits

• Employee equity
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

職位描述：

• 處理與在建、正在建造和已完成專案相關的銷售管理職能。
• 確保及時執行所有買賣協議和貸款文件。
• 與代理商/購買者/銀行家和律師協調 SPA 執行。
• 準備和發放累進帳單、提醒和收據。
• 監控/確保及時計費和收款。
• 與買家、銀行家和律師跟進貸款文件狀態。
• 確保正確歸檔和更新資訊的準確性。
• 以禮貌和專業的方式處理買家/律師的詢問和疑慮。

要求：

• 擁有商業研究、行政、管理專業證書/文憑/高級、高級或研究生文憑和/或同等學士學位持有者。
• 至少2年房地產開發工作經驗。
• 鼓勵應屆畢業生申請。
• HDA 方面的知識將是一個額外的優勢。
• 擅長微軟辦公室軟體。
• 優秀的溝通和分析能力。
• 以結果為導向，獨立並能夠在團隊中工作。
• 流利的英語、華語和馬來語。

津貼和福利

• 佣金和獎金
• 公司旅行
• 醫療保險
• 個人發展機會

Sales Responsibilities:
1. Provide support to the sales team by assisting with sales-related tasks, including preparing quotes, proposals, and tenders bid documents. Help coordinate sales activities and follow up on leads and opportunities.
2. Serve as a point of contact for customers, addressing inquiries, providing product information, and resolving issues or complaints. Ensure a high level of customer satisfaction by delivering prompt and accurate assistance.
3. Process sales orders accurately and efficiently, ensuring all required information is obtained and recorded. Coordinate with internal departments such as logistics, inventory, and finance to ensure timely order fulfillment and delivery.
4. Assist in the creation and maintenance of sales and marketing materials, such as product catalogs, brochures, and sales presentations. Ensure that these materials are up to date, accurate, and readily accessible to the sales team.
5. Assist Manager prepare regular sales reports to the management team.
6.  Maintain accurate and up-to-date sales and customer records.

Administrative Responsibilities:
1.  Apply and renew licenses and certification. Liaise with the authority and regulatory body.
2. Manage correspondence, responding to emails.
3. Coordinate and schedule appointments and meetings, preparing meeting agendas and minutes, and maintaining proper filing systems.
4.  Develop and maintain a filing system.
5.  Update and maintain office policies and procedures.
6.  Order office supplies and research new deals and suppliers.
Qualifications:
Diploma or Degree in Business or Sales Administration

Requirements:

• Proven experience as an administrative assistant, virtual assistant or office admin assistant.
• Knowledge of office management systems and procedures.
• Working knowledge of office equipment, like printers and fax machines.
• Excel in MS Office (MS Excel and MS PowerPoint, in particular).
• Good time management skills and the ability to prioritize work.
• Attention to detail and problem solving skills.
• Strong written and verbal communication skills.

Perks & Benefits

• EPF
• SOCSO
• EIS
• Bonus

Job Responsibilities :

- Familiar with online marketing platform and social media.

- General office administration.

- Consult and support sales activities.

- Data entry and tracking.

- Assist with communications between overseas customers and suppliers.

- Filing and provide administrative support to other division.

Requirements :

- Diploma / Degree Holder may also apply.

- Certification in Marketing, Sales or relevant field is a plus.

- Excellent organizational and multitasking skills.

- A team player with high level of dedication.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• ABPA insurance
• Panel doctor

GENERAL JOB OVERVIEW

Handling office tasks, such as filing, generating reports and presentations file for the meeting and ordering from supplier. Prepared invoices on-time to avoid late billed to customer which will result delay in payment received for every month. 

DUTIES & RESPONSIBILITIES

• Process orders via multiple channel: Email, Phone, Order form, etc
• Check data accuracy in orders and invoices
• Preparing purchase order, details and GRN and referring the price through quotation.
• Preparing documentation for new order eg. Agreement, DO, Collection note, etc.
• Preparing invoices via OBM System.
• Contact clients to obtain missing information or answer queries.
• Liaise with the Logistics department to ensure timely deliveries
• Maintaining and updating accurate sales related information in MS Excel
• Updating salesperson’s schedules in Excel spreadsheets.
• Develop monthly sales reports & statistic
• Communicate important feedback from customers internally
• Stay up to date with new products of company.
• Preparing CIF (Customer Information Form) for any inquiries, upgrading request from customer or termination to Sales Team.
• Perform ad-hoc task assigned by supervisor as & when required.

QUALIFICATIONS

• Minimum Diploma holder in administrative, Marketing, Sales or relevant field.
• Proven work experience as a Sales administrator or Sales support (Min. 3 Years)
• Hands on experience with MS Office (MS Word, Excel & PowerPoint).
• Excellent organizational and multitasking skills
• Good communication skill (Both written & speaking) in English & Bahasa Malaysia.
• A team player with high level of dedication
• Ability to work under strict deadlines and pressure.
• Self-improvement and initiative of working skill

Perks & Benefits

• Regular team activities
• Open culture
• Personal development opportunities
• Corporate Priviledge Program

職位描述

作為銷售協調員/客戶服務，您將在協助我們的銷售團隊完成與客戶參與、跟進和售後支援相關的各種任務方面發揮至關重要的作用。您將成為我們的銷售人員和尊貴客戶之間的聯絡人，確保無縫且積極的客戶體驗。

主要責任：
*銷售支援：
與銷售代表合作管理潛在客戶並確定其優先順序，確保有效的後續。使用 CRM 軟體維護客戶互動和銷售活動的準確記錄。根據需要準備和處理銷售訂單和發票。

*售後支援：
售後主動聯繫客戶，確保他們滿意並解決任何疑慮或問題。協助產品退貨、換貨和保固索賠，有效解決客戶疑慮。

*文件和報告：
維護有條理且最新的客戶和銷售記錄。產生報告並分析銷售數據，以確定趨勢和改進機會。

*團隊協作：
與銷售團隊密切合作，為他們提供必要的支援和資訊。與行銷和產品開發等其他部門合作，確保統一的客戶體驗。

附加資訊
職業職級：初級行政人員
資格： 高中/STPM/'A' Level/U 預科

工作亮點

• 我們將引導您成為優秀的銷售協調員。
• 我們在東南亞有姐妹公司，有機會在全球範圍內體驗。
• 我們正處於成長階段，現在就加入我們，成為先鋒。
  

津貼和福利

• 員工股權
• 醫療保險
• 事假
• 開放文化
• 個人發展機會

Responsibilities:

• To handle all administrative task such as paperwork, filing, office needs and etc
• Organize and schedule appointments.
• Act as the point of contact for internal and external clients.
• Liase with sales person and customer to ensure smooth operation
• To assist walk-in customers (Any product sold will be entitled for commission)

Requirements:

• Fresh Graduates are welcome to apply
• Possess at least Diploma in Business Administration or relevant field
• Knowledge of office management systems and procedures.
• Working knowledge of office equipment, like printers and fax machines.
• Excel in MS Office (MS Excel and MS PowerPoint, in particular).
• Good time management skills and the ability to prioritize work

Perks & Benefits

• Commission and bonus
• Allowance
• Casual dress code
• Career advancement opportunities

職責：

• 處理所有行政任務，如文書工作、歸檔、辦公室需求等
• 組織和安排約會。
• 充當內部和外部客戶的聯絡點。
• 與銷售人員和客戶保持聯繫，確保順利營運
• 協助上門客戶（任何銷售的產品將有權獲得佣金）

要求：

• 歡迎應屆畢業生申請
• 至少擁有工商管理或相關領域的文憑
• 了解辦公室管理系統和程序。
• 印表機和傳真機等辦公設備的使用知識。
• MS Office 中的 Excel（特別是 MS Excel 和 MS PowerPoint）。
• 良好的時間管理技能和決定工作優先順序的能力

津貼和福利

• 佣金和獎金
• 津貼
• 休閒著裝要求
• 職涯發展機會

工作職責 ：

- 熟悉網路行銷平台和社群媒體。

- 一般辦公室管理。

- 諮詢並支援銷售活動。

- 資料輸入和追蹤。

- 協助海外客戶與供應商之間的溝通。

- 向其他部門備案並提供行政支援。

要求 ：

- 文憑/學位持有者也可以申請。

- 擁有行銷、銷售或相關領域的認證者優先。

- 出色的組織和多任務處理能力。

- 具有高度奉獻精神的團隊合作者。

津貼和福利

• 津貼（旅費、交通費等）
• ABPA保險
• 專案醫師

銷售職責：
1. 為銷售團隊提供支持，協助完成與銷售相關的任務，包括準備報價、建議書和投標文件。協助協調銷售活動並跟進線索和機會。
2. 作為客戶的聯絡點，解決查詢、提供產品資訊並解決問題或投訴。透過提供及時、準確的幫助，確保高水準的客戶滿意度。
3. 準確且有效率地處理銷售訂單，確保取得並記錄所有所需資訊。與物流、庫存、財務等內部部門協調，確保訂單及時履行和交付。
4. 協助創建和維護銷售和行銷材料，例如產品目錄、宣傳冊和銷售簡報。確保這些材料是最新的、準確的並且可供銷售團隊輕鬆存取。
5. 協助經理定期向管理團隊準備銷售報告。
6. 維護準確且最新的銷售和客戶記錄。

行政職責：
1. 申請和更新許可證和認證。與當局和監管機構聯絡。
2. 管理信件，回覆電子郵件。
3. 協調和安排約會和會議，準備會議議程和會議記錄，並維護適當的歸檔系統。
4、建立並維護備案系統。
5.更新和維護辦公室政策和程序。
6. 訂購辦公用品並研究新交易和供應商。
資格：
商業或銷售管理文憑或學位

要求：

• 擁有豐富擔任行政助理、虛擬助理或辦公室管理助理的經驗。
• 了解辦公室管理系統和程序。
• 印表機和傳真機等辦公設備的使用知識。
• MS Office 中的 Excel（特別是 MS Excel 和 MS PowerPoint）。
• 良好的時間管理技能和決定工作優先順序的能力。
• 注重細節和解決問題的能力。
• 較強的書面和口頭溝通能力。

津貼和福利

• 公積金
• 社會保險協會
• 我們的
• 獎金

Basic Job Purpose 

•  Provide sales coordination and order processing to support Sales & Marketing team. 
• Coordinate with warehouse and purchasing department as to ensure goods are delivered on time.
• Monitor inventory record and stock level to stock replenishment.

Duties and Responsibilities

• Generate Proforma Invoice, Sales Order (SO), Cash Sales Bill (CSB), Delivery Order (DO) and invoice.
•  Follow up pending orde
•  Handle customer’s enquiry.
• Verify outgoing goods against DO
• Liaise with transporters / forwarders for goods arrival status from BM.
• Handle stock order and spare parts order from BM and handle goods return to BM
• Handle stock adjustment on own use / return or exchange of goods / issue DO and Invoice for sample not returnable / product defects claims  
• Generate necessary documents and notify HQ (BM)
• Prepare transfer note and return note for sample returnable
• Follow up repair goods.
• Check all goods received.
•  Attend to walk-in-customer.
•  Monitor inventories and spare parts
• Advise sales team on arrival date of stocks.
• Handle stock take arrangement.
•  Maintain proper filing for easy retrieval.
• Handle price tag update for showroom versus system price.
• Handle customer payment status.
• Check and update company vehicle insurance and puspakom date, arrange with runner for inspection date.
• Monitor branches’ office equipments, computers and furnitures and fitting are in good condition.
•  Ensure cleanliness of branches include pantry & wash room as well as surrounding outside the building include car park. 
• Perform other related duties incidental to the work described herein

Perks & Benefits

• Life & Medical insurance
• Open culture
• Free Parking 
• Twice bonus in a year 

POSITION OVERVIEW

Perform duty as responsible for data entry key in and filling documents for management activity.

JOB RESPONSIBILITIES

• Provides administrative support to ensure efficient and smooth day to-day operation.
• Contributes to team effort by accomplishing related results as needed.
• Performs data entry and clerical duties.
• Manage, organize and maintain documents by performing filing and documentation work.
• Any ad-hoc tasks, duties and responsibilities assigned by superior.
• To support all production-related activities.
• Maintain good housekeeping of working environment and cleanliness of products at all the times.
• Able to work OT and weekends, Sunday if required.
• To perform materials / products issuing / receiving, materials handling jobs etc.
• Sort, organize, and store inventory in proper location. Report damaged or missing inventory to supervisors.
• Wear safety gear at all times.
• Ensure workspace is free of debris and remove safety hazards from aisles.
• Work as an active team member to complete team goals.
• Received stocks inbound and outbound checking from warehouse

JOB REQUIREMENTS

• Candidates must possess at least SPM or higher level in any field.
• Able to read and communicate in English and Bahasa Malaysia.
• Fresh graduates are encourage to apply, having 1 year or above working experience in production or administration field would be an added advantage.
• Good time management skill.
• Good attitude, responsible, discipline and good in time management.

Perks & Benefits

• Medical insurance
• Open culture
• Personal development opportunities