Total 8 sales representative job vacancies in Customer Service category in Port Klang-Telok Gong

04th April, 2024 About usLawrence & Hanson is Australia’s most recognised electrical wholesaler. Our heritage is strong. Since 1886 we have been supplying electrical products to customers across multiple market sectors, including residential, commercial and industrial. We have a national network of over 150 branches providing quality products, backed by expert advice, technical & logistical support, and e-commerce solutions. We are part of Sonepar, a family owned business and the global leaders in electrical wholesaling. About the roleProvide our customers with a great experience and work as a member of the branch team to achieve overall results through exceptional sales and service. What you would do in this role Serve customers on the counter, answer phones and email enquiries Prepare accurate quotes for customers Develop relationships with customers Be a product knowledge expert to help customers find products they need Actively work as a member of the team to ensure our branch is presented in…

Click here to view more detail / apply for Customer Service & Sales - Port Hedland

BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 15,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes.

The Opportunity

BlueScope Steel Direct team in Port Kembla NSW as a Contact Centre Representative.

Working within a supportive and customer experience focused team, you will gain invaluable exposure working across multiple business streams and stakeholders where you can grow your professional knowledge and experience with an iconic Australian company.

You will receive a competitive remuneration package and additional benefits such as attractive superannuation options and a profit share plan (annual bonus), and access to various health and wellbeing initiatives such as fitness passports and also programs via our EAP provider.

What Will You Do?

As the first point of contact for consumers, trades and professionals you will:

• respond to enquiries and provide product and technical information about our premium brands and products or link them to the internal teams to address their concerns
• develop internal relationships with key stakeholders from the technical, innovation, sales and marketing communities
• provide insights to our internal sales, marketing, technical and innovation teams
• identify improvements with our systems and processes, assisting with implementing changes 

More About You

As a customer experience professional who is looking for a role with the potential to grow and develop your career in the future, you will bring: 

• exceptional customer experience in a similar role delivering high value responses in a timely manner
• effective communication skills and a willingness to go to extra mile to seek solution for all types of enquiries
• ability to multitask between phone, email and website enquiries
• excellent written and verbal communication skills 
• excellent attention to detail with the ability to resolve issues and identify solutions
• high level of computer competency and ability to learn our IT systems quickly including Salesforce, and Microsoft Office
• a thirst for learning and taking on new challenges and initiatives 

Why BlueScope

As BlueScope continues to go from strength to strength, a career with us provides you with the opportunity to grow and be rewarded. At BlueScope, you will:

• create and deliver innovative solutions that drive transformation in our business
• make an impact that really does shape the world we live in
• keep growing through continuous learning and development opportunities
• enjoy the sense of belonging that comes from working with people who genuinely look out for one another

At BlueScope, our people are our strength, and we don’t say that lightly. We want our people to be successful, and to be safe. We offer work-life flexibility through our B-flex program and make sure our inclusive work environment welcomes people of all backgrounds. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal. And we’ll do this through Our Purpose: We create and inspire smart solutions in steel, to strengthen our communities for the future.

Come and discover us at bluescope.com/life-at-bluescope/careers.

Together we can make a world of difference.

Applications close Monday 25 March 2024. 

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance. 

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

• Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
• Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
• Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
• You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
• You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
• You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
• You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

Job Location

Port Alberni-3555 Johnston Rd

Employment Type

Regular

Weekly Hours

15

Skills

Client Issue Resolution, Client Relationship Management, Customer Experience (CX), Digital Literacy, Empathy, Financial Services, Interpersonal Communication, Standards Compliance, Transaction Services

About the business and the role

Dutton Group is Australia's largest, pre-eminent dealer in general, prestige, luxury and classic cars.

An exciting opportunity is now available for a talented Car Sales Executive to join our Dutton One automotive retail location in, Port Melbourne VIC. 

You will be an experienced Sales Executive, specialising in luxury sales, looking to be part of Australia’s most exciting dealer group, you will be spoilt for choice with access to the best stock from around the nation.   

The Dutton Group is the fastest growing automotive business in the country, seeking the best talent to join our team. 

You will maintain and follow a structured sales process, provide service that exceeds customer expectations while enjoying a modern approach to the industry. 

Job Description

• Customer service and indoor sales support for NVOCC.
• In charge of Booking issuance.
• Calling the customers on daily basis.
• Supporting sales and marketing team.
• Monitoring the DF Loading and calling the customer to get booking to fulfil the DF Vessels.
• as well as open slot.
• Quoting and Co-ordinating with Corporate Customers.
• Submitting the Performance report to the principle weekly and monthly.
• Submitting Loading and inventory report to Country Manager.
• File the rates in the system.
• Getting DG approval from the Feeder / HAZ Team/PODs.
• Getting Flexi Approval from the Feeder.
• DF vessel meeting and space allocation.

Job Requirements

• Experience in handling dry vans, NVOCC.
• Good communication skill.
• Proactive, and ability to work hard.
• Willing to take challenges to enhance long term career progression.
• Pricing and Budgeting Experience in shipping.

Job Highlights

• Learning and Development Opportunities
• Attractive Benefits

Purpose: To provide excellent Sales Support to internal and external customers as well as overseas offices.

Job Description

• Assist with tender management and agreements for Key account customers.
• Ensure consistent service performance levels and strive for improvements when interacting with customers.
• Able to leverage on the ONE internal system (ONEFORCE) for continuous improvement of service level.
• Be proactive in coordinating communications with overseas account managers for actions in resolving issues.
• Ensure timely and accurate updates of all the filing rates and contractual terms in the system for non-Tender, existing contracts and expiring rates.
• Able to translate customer enquiries into booking data using the internal system.
• Participate to drive digital adoption and deflection for organizational efficiency.
• Able to analyze Sales KPI / KAR performance using the internal system.
• Assist in any other ad-hoc assignments when required.

Job Requirements

• Candidate must possess at least a Higher Nitec / Diploma / Degree in Maritime Studies or Shipping-related disciplines.
• Minimum 1-2 years of container shipping operation working experience in similar field is preferred.
• Proficient in MS Office skills such as Excel, Word, and PowerPoint applications.
• Possess interpersonal skills with high level of integrity and professionalism.
• Possess strong negotiation and analytical skills.
• A team player who can work independently.
• Self-motivated individual who is result-oriented and resilient in a fast-paced environment.
• Candidates with no prior experience in the shipping carrier industry will be considered.

Only shortlisted candidate will be notified.

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

Job Description

What you'll be doing

As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance. 

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you'll succeed

• Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
• Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
• Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
• You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
• You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
• You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
• You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a health benefits program, defined benefit pension plan, an employee share purchase plan and MomentMakers, our social, points-based recognition program
• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients
• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

Job Location

Port Mcneill

Employment Type

Regular

Weekly Hours

20

Skills

Customer Service, Digital Literacy, Financial Processing, Online Banking, Organizational Efficiency, Teamwork

As our Customer Service Representative, you are the first point of contact for all visitors to the NEXTDC facilities. Championing the NEXTDC values, you will play a pivotal role in our world class customer experience.

• Greet all visitors to NEXTDC in a timely, friendly and professional manner
• Provide outstanding customer service to customers and internal stakeholders
• Monitor NEXTDC facility systems
• Provide accurate security incident reports
• General receptionist, administrative and customer service support duties
• Assist with incoming and outgoing deliveries
• Answer the overflow of calls to our Customer Support telephone line

Hours: This is a night shift rotation working 4 nights on 18:00 – 06:00 followed by 4 off.

Are you passionate about customer service, security and creating the world’s best customer experience?

If working for a high-performing team, who inspire and motivate each other to be the best versions of themselves everyday excites you, this could be a match made in heaven.