Sales Assistant job vacancies in Customer Service category in Johor now available - March 2024 | Search for job vacancies , jawatan kosong in Jobstore Malaysia

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Total 2 sales assistant job vacancies in Customer Service category in Johor

Sales Admin

Full-time
Johor Bahru, Johor
Customer Service
1 week ago

Company overview
Premission Power Sdn. Bhd. is a protective coating and marine paint distributor and technical service provider in southern Malaysia for 20 years. Our target clients are from oil and gas, heavy industries and the marine market.

 

Company Vision

To establish ourselves as one of the well-known brands in the protective coatings and marine paints industry, known for our value products and exceptional customer service.

 

Company Mission

Our mission is to provide effective protection and enhance the value of our client's physical assets. We achieve this by offering the best value products in the market along with exceptional technical services. We aim to build long-term relationships with our clients based on trust, reliability, and customer satisfaction.

 

Our Core Values

Quality:
We are committed to delivering the highest quality paints and coatings that meet or exceed industry standards. We source premium materials and employ stringent quality control measures to ensure consistent excellence in our products.

Innovation:
We foster a culture of innovation, constantly seeking new and improved ways to enhance our products, processes, and services. We invest in research and development to stay ahead of industry trends and customer needs.

Respect:
We value everyone and treat people with dignity and professionalism. Through respect, we build strong relationships, cultivate trust, and create a positive and collaborative culture. 

 

Assistant Service Manager - Outdoor (JB)

Full-time
Johor Bahru, Johor
Customer Service
1 month ago
We are looking for a motivated, dynamic Assistant Service Manager to join our team based in JB. Your responsibilities will be to manage and control t.....

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Customer Service

Frequently Asked Questions about Customer Service

What is considered a customer service job?

As a customer service representative, that individual will stand as the liaison, offer product or services information and solve any issues that customers might face. Responsibilities include managing incoming calls, generate sales leads, assess customer needs, establish sustainable relationships and provide accurate information.


Some of the prominent customer service jobs include call centre representative, concierge, client relations, receptionist, help desk, desk support engineer, patient care, field service technician, customer service manager, bank teller member services, technical support and social media customer care.

What are the Customer Service Officer role and responsibilities?

The role of customer service officer is to attract potential customers by answering product and service questions. Responsibilities include answering customer inquiries, direct customers to online resources, update customer records in the system, pitch ideas for improving customer care and develop a rapport with customers.

What are the Customer Service Executive responsibilities?

The role of customer service executive is to help customers with complaints, questions as well as provide information about product and service. Responsibilities include maintaining a professional attitude toward customers, responding promptly to customer inquiries, resolving customer complaints and ensure customer satisfaction by providing professional customer support.

What does a Customer Service Representative do?

The role of customer service representative is to act as a liaison, providing product/services information and resolve emerging problems. Responsibilities include managing calls, generate sales leads, assess customer needs to achieve satisfaction and building sustainable relationship with customer accounts through interactive communication.

What are the responsibilities of Customer Service Manager?

The role of customer service manager is to provide excellent customer service and to promote this idea throughout the organisation. Responsibilities include improving customer experience, take ownership of customer issues, develop service procedures, keep records of customer service, analyse statistics and compile accurate reports.

What are the roles and responsibilities of a Call Center Executive?

The role of call center executive is to be the liaison between the company and its current as well as potential customers. Responsibilities include managing large amount of calls, follow communication scripts, identify customer needs, seize opportunity to upsell products and build sustainable relationships with customers.

What are the Service Desk Analyst role and responsibilities?

The role of service desk analyst is to help users resolve issues with computer hardware or software. Responsibilities include assessing the troubleshooting problems, keeping the personnel information confidential and managing other resources if they are not capable of solving them.

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