Total 326 restaurant manager job vacancies in Kuala Lumpur

Position Overview

The Outlet Restaurant Manager is responsible for overseeing the efficient operation and profitability of the restaurant within the hotel premises. They are tasked with ensuring exceptional guest satisfaction, maintaining high-quality service standards, managing the restaurant team, and driving revenue growth.

Key Responsibilities

1.      Operational Management

• Oversee the day-to-day operations of the restaurant, including opening and closing procedures, staffing, and service standards.
• Ensure compliance with health, safety, and sanitation regulations.
• Monitor inventory levels and order supplies as needed to maintain sufficient stock.
• Coordinate with the culinary team to ensure timely food preparation and presentation.

2.      Guest Experience

• Maintain a high level of customer satisfaction by providing attentive and personalized service.
• Handle guest inquiries, comments, and complaints promptly and professionally.
• Regularly interact with guests to solicit feedback and make improvements as necessary.
• Implement strategies to enhance the overall dining experience and exceed guest expectations.

3.      Team Leadership

• Recruit, train, and supervise restaurant staff, including servers, hosts, and bartenders.
• Set performance expectations and provide ongoing coaching and feedback.
• Foster a positive work environment that encourages teamwork and collaboration.
• Schedule staff effectively to ensure adequate coverage during peak hours.

4.      Financial Management

• Develop and implement strategies to maximize revenue and profitability.
• Monitor financial performance metrics, such as sales, expenses, and labour costs.
• Control operational costs through efficient resource utilization and waste reduction.
• Prepare and analyze financial reports to identify areas for improvement and cost-saving opportunities.

5.      Marketing and Promotion

• Collaborate with the marketing department and the F&B Manager to develop promotional campaigns and special events.
  Implement marketing initiatives to attract new customers and retain existing ones.
• Utilize social media platforms and other marketing channels to increase visibility and drive traffic to the restaurant.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Regular team activities
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Duties and Responsibilities :

• Supervise, manage and assist the Senior Vice President, Projects on the project
  progression and ensure work progress of the ongoing project in accordance to works programme, contract, specification and approved budget
  
  
• Coordinate and work with project consultants and appointed contractors/ vendors from project inception to completion as well as project delivery
  
  
• Participate in the review of planning and designing stage with the internal review
  team and project consultants
  
  
• Participate and support project feasibility and viability study, tendering and award of projects
  
  
• Ensure SPA drawing & specification consistent with Building Plan approval, Contract Drawings & Construction Drawings.
  
  
• Ensure Tender Drawings tally with BP Approval, SPA & Specification during tender documentation and construction stage
  
  
• Assist to coordinate inter-departments and consultants for timely inputs with
  sufficient pertinent details for tender documentation and construction as well as project delivery
  
  
• Assist to monitor the construction drawing programme for timely issuance for
  construction
  
  
• Assist to coordinate with consultants and contractors / suppliers/ vendors
  Coordinate and liaise with authorities for all submission and approval within
  timeframe for land related matter, planning approval, building plan and CCC
  
  
• Coordinate updates and prepare project claim documentation and handle project archives for systematic and smooth retrieval of project archive information
  
  
• To attend to any other duties that may be assigned from time to time by the
  management under the project portfolio.
  
  Requirements :
  
  
• A matured professional with a minimum of 3-5 years in construction,
  consultancy and/or property development industry.
  
  
• Possess Bachelor Degree in Building/ Civil Engineering. Preferably candidate
  with higher education qualification i.e. Master or Member of Professional Body
  (IEM/ PAM etc.)
  
  
• Experience in Consultancy Firm with site experience will be an added advantage.
  
  
• Ability to work independently with minimum supervision.
  
  
• Ability to handle stress and manage projects according to deadlines.
  
  
• Fresh graduate or 1-2 years working experience in similar industry are welcome
  to apply.
  
  Specific skills / abilities
  
  
• Good working knowledge of consultants and contractor method of working.
  
  
• Some working experience in dealing with local authorities.
  
  
• Computer skills (MS Words, Excel, Powerpoint, CAD & Project)

Perks & Benefits

• Personal leave
• Personal development opportunities
• Medical benefits
• Dental & optical benefit

Job Description & Summary

• Oversee all accounting, finance and reporting activities, ensuring compliance with appropriate accounting standard and regulatory requirements.
• Overview of daily financial accounting operations including AR, AP, GL and reconciliations.
• Confirms financial status by monitoring revenue, expenses, coordinating the collection, consolidation and evaluation of financial data.
• Checking, verify & approve supporting documents/invoices for bank payments
• Prepare monthly commentary report explaining significant variances to Directors.
• Meets accounting financial objectives by forecasting requirements, scheduling expenditure and analysing variance.
• To assist in e-invoicing implementation.
• To liaise with all stakeholders such as internal departments, related companies, bankers, auditors, tax agents, relevant authorities etc on all accounting matters.
• To assist in annual audit and stock take process.
• To coordinate and review accounting, reporting, pricing, costing, budgeting and forecasting exercises.
• To prepare consolidated financial reports.
• Ensure that internal controls are in place & adhered to.
• Undertake business income tax calculation.

 Responsibilities

• Minimum Degree in Accountancy, partial/ professionally qualified in Accounting qualifications (ACCA, CIMA, CPA, ICAEW) or equivalent.
• At least 10 years of working experience.
• To have strong theoretical and financial reporting standards.
• Experience in Manufacturing & Plantation industries would be an added advantage.
• Highly committed and able to work independently within tight datelines.
• Meticulous and adaptive to changes with high accuracy.
• IT literacy is required for this position.
• Strong analytical skills.
• Ability to use SQL accounting system.

Job Descriptions: 

• Lead and inspire team members by providing guidance, mentorship, and ongoing training to ensure alignment with company goals and objectives.
• Develop and implement comprehensive KOL marketing strategies aligned with overall brand objectives via multiple channels including Instagram, TikTok, and Xiao Hong Shu.
• Cultivate and maintain strong relationships with KOL and act as the primary liaison between the brand and KOLs, ensuring effective communication and collaboration.
• Oversee the end-to-end process of influencer marketing, from identifying suitable KOLs/Influencers to presenting creative briefs and reviewing performance.
• Coordinate the creation of content briefs, ensuring alignment with brand guidelines and KOL preferences.
• Monitor and analyse the performance of KOL marketing campaigns using relevant metrics and analytics tools.          
• Provide key recommendations to explore innovative ways of reaching customers and driving sales traffic. 

Job Requirements:

• Minimum 3 year of proven work experience in Brand Marketing, KOL/Influencer Specialist, or Digital Marketing.
• Proven experience in marketing acquisition, content promotion, and influencer marketing
• Preferred experience in promoting beauty brands or extensive knowledge of beauty and skincare products.
• Strong analytical skills and the ability to make data-driven decisions.
• Excellent communication and team management skills.
• Able to join as soon as possible. 

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Casual dress code
• Medical insurance
• Product benefits

Responsibilities:

• Define project goals and objectives.
• Monitor and analyze project effectiveness using qualitative and quantitative tools.
• Recommend and implement modifications to improve effectiveness and attain project milestones.
• Organise, coordinate and monitor activities of assigned projects to develop and implement procedures,processes and systems.
• Educate employees in methods to ensure project continuity and completeness.
• Create detailed task lists and work effort assessment.
• Arrange short and long-term resource allocation plans based on input from all key players and team members.
• Manage schedules and risk management plans and provide serious deviations warnings hindering project results.
• Identify changes in work scope in the project plan.
• Ensure to take appropriate planning measures with all clients to reassess, renegotiate and amend scope of work responsibilities, proposals, contracts and budgets.
• Evaluate and analyze with team risks and issues compromising project results and develop plans to mitigate them.
   

Requirements: 

• Proven work experience as a Project Planner or similar role.
• Familiarity in project management, from conception to delivery.
• An ability to prepare and interpret flowcharts, schedules and step-by-step action plans.
• Outstanding organizational skills, including multitasking and time-management.
• Excellent client-facing and teamwork skills.
• Knowledgeable with risk management and quality assurance control.
• Good working knowledge of Microsoft Project and Microsoft Planner.
• Hands-on experience with project management tools.

Perks & Benefits

• EPF
• SOCSO
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Annual Leave
• Company Trip
• Paid Sick Leave
• Annual Dinner

Requirements:

• Minimum qualification of Degree in Property Management/Building or any other related fields with good academic results.
• Knowledgeable in Strata Management Act (2013) and all other acts / regulations relevant to property management
• At least 2 years’ experience in same related fields
• Good communication skills.

Job Description:

• Overall control on the implementation of operational procedures, system and management performance.
• Monitor collection of billing for service charges, assessment, quit rent, insurance premium, water charges, etc
• Any other job functions that may be assigned by the Management from time to time.

Perks & Benefits

• Commission and bonus
• Medical insurance

職位概況

直銷餐廳經理負責監督飯店內餐廳的高效運作和獲利能力。他們的任務是確保卓越的賓客滿意度、維持高品質的服務標準、管理餐廳團隊並推動收入成長。

主要責任

1、營運管理

• 監督餐廳的日常運營，包括開業和結業程序、人員配備和服務標準。
• 確保遵守健康、安全和衛生法規。
• 監控庫存水準並根據需要訂購供應以保持充足的庫存。
• 與烹飪團隊協調，確保及時準備和呈現食物。

2. 賓客體驗

• 透過提供周到和個人化的服務來維持高水準的客戶滿意度。
• 及時、專業地處理客人的詢問、意見和投訴。
• 定期與客人互動以徵求回饋並根據需要進行改進。
• 實施策略以增強整體用餐體驗並超越客人的期望。

3. 團隊領導力

• 招募、培訓和監督餐廳員工，包括服務員、主持人和調酒師。
• 設定績效期望並提供持續的指導和回饋。
• 營造一個鼓勵團隊合作的正向工作環境。
• 有效安排人員，確保高峰時段有足夠的覆蓋範圍。

4、財務管理

• 制定並實施策略以最大化收入和獲利能力。
• 監控財務績效指標，例如銷售、費用和勞動成本。
• 透過有效利用資源和減少浪費來控制營運成本。
• 準備和分析財務報告，以確定需要改進的領域和節省成本的機會。

5. 行銷和推廣

• 與行銷部門和餐飲經理合作制定促銷活動和特別活動。
  實施行銷措施以吸引新客戶並留住現有客戶。
• 利用社群媒體平台和其他行銷管道來提高餐廳的知名度並增加流量。

津貼和福利

• 員工股權
• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 定期團隊活動
• 醫療保險
• 事假
• 開放文化
• 個人發展機會

**Job Responsibilities:**

- Develop and execute effective investor relations and public relations strategies to enhance client value and boost visibility in the investment marketplace.
- Cultivate strong relationships with investors, market analysts, and media outlets.
- Prepare communication materials such as corporate presentations, fact sheets, and press releases.
- Conduct thorough research and competitive analysis on stock performance of competing companies.
- Present research findings and updates on analyst reports to clients.

**Requirements:**

- Bachelor's degree in Finance, Accounting, Economics, or a related field.
- Minimum 4 years of experience in investor relations or research for manager position; 2-3 years for senior associate/assistant manager position.
- Strong interpersonal skills to effectively engage with staff, stakeholders, and investors.
- Excellent written and verbal English communication skills, with proficiency in presenting.
- Proficiency in Microsoft Office applications (PowerPoint, Word, Excel, etc.).
- Willingness to travel as required.

If you're passionate about investor relations and possess the required qualifications and skills, we'd love to hear from you! Join our team and play a key role in shaping our client's success in the investment marketplace. Apply now!

Perks & Benefits

• Commission and bonus
• Central location
• Company trips
• Personal leave
• Open culture
• Personal development opportunities

Responsibilities

• Achieve monthly set sales targets in E-Commerce Channel
• Manage day-to-day operational and tactical aspects of e-commerce which includes end-to-end testing and ensuring optimal user experience
• Responsible for developing a website that drives conversion and click rate
• Develop a deep understanding on customer journey to convert and retain customers
• Plan, execute and evaluate projects and launches
• Evaluate processes for efficiency opportunities and produce new initiatives for business needs
• Identify issues and recommend solutions for assigned programs/projects and policies and procedures
• Analyse online sales and site data to determine and understand customer engagement
• Monitors e-market place products, service offerings and pricing
• Provide weekly reports to management on business turnover
• Ensure compliance with all regulatory requirements relating to the Company, Website Laws, Commercial laws and other relevant laws in conjunction with the Company
• Work closely with Trade Marketing, Marketing and Sales Operations team to ensure sales and distribution are maximized to achieve
• Manage relationship with 3rd party agencies

Requirements:

• Degree in Business/ Marketing or equivalent
• Minimum 3 Year(s) of working experience in E-Commerce preferably in FMCG or colour cosmetics industry
• Experience managing e-commerce website or e-commerce launch
• Knowledge of e-commerce business models & how e-commerce, web, mobile, social, search and channels work together
• Possess knowledge in handling marketplace
• Possess excellent communication and interpersonal skills
• Possess strong data analysis skills, demonstrate analytical and multi-tasking capabilities
• Proven track record in digital project implementation

• Employee equity
• Commission and bonus
• Company trips
• Medical insurance
• Personal leave
• Sabbatical leave
• Open culture
• Personal development opportunities

PURPOSE

• Apply visual presentation strategies that are in line with the current trends and
  specific brand aesthetics to promote various brands, attract shoppers and
  maximise sales.

ROLE & RESPONSIBILITIES

• Create and conceptualize visually appealing displays for windows and
  store interior.
• Work closely with the Operations, Marketing and Merchandising team to
  develop and execute merchandise presentation strategy.
• In-charge of VM props and material management which includes
  sourcing, ordering and inventory control.
• Lead, train and develop the team of Visual Merchandisers on-the-job.
• Maintain work schedules for VM team members and oversee their
  performance.
• Train and develop potential visual support team at outlets to maintain
  visual concepts and flex displays based on inventory.
• Responsible for the entire visual merchandising process for new retail
  stores including visual standards, fixture placement, floor setup, window
  display, fixture design and merchandising presentation concepts.
• Regularly assess and keep up-to-date with consumer and fashion trends
  in the prevailing market.
• Travel periodically outstation for store set-ups, opening and/or closures.

ESSENTIAL SKILLS

• Degree/diploma in visual communications/graphic design/interior
  design/retail management or a related field;
• Proven solid work experience as a visual merchandiser;
  Design expertise with comprehensive portfolio of relevant visual design
  work;
• Good fashion sense;
• Creative with keen eyes for aesthetic appeal;
• Experienced in using Adobe Creative Suite (Illustrator, Photoshop,
  InDesign) or other visual design tools;
• Strong leadership and interpersonal skills.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

We are seeking a dynamic and experienced Sales & Marketing Manager to lead our sales and marketing efforts. The ideal candidate will be responsible for developing and implementing strategic sales and marketing plans to achieve company objectives and revenue targets. This role requires a strong blend of leadership, creativity, and analytical skills to drive growth and enhance brand visibility in the market.

Minimum Qualifications:

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Proven experience in sales and marketing, with a minimum of 5 years in a managerial role.
• Demonstrated track record of driving sales growth and achieving targets.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Analytical mindset with the ability to interpret data and make strategic decisions.
• Proficiency in ERP / Accounting software.
• Flexibility to travel as needed.

Key Responsibilities:

• Develop and implement comprehensive sales and marketing strategies to achieve business objectives and revenue targets.
• Lead and motivate the sales and marketing team to meet and exceed performance goals.
• Identify new market opportunities and develop plans to capitalize on them.
• Build and maintain strong relationships with key clients and stakeholders.
• Analyze market trends and competitor activities to identify potential challenges and opportunities.
• Monitor and report on sales and marketing performance metrics.
• Collaborate with other departments, such as product development and finance, to ensure alignment and support for sales and marketing initiatives.
• Stay updated on industry developments and best practices to continuously improve sales and marketing efforts.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

ACCOUNT MANAGER   

The Account Manager plays a crucial role as a bridge between the agency and its clients. This position involves managing client relationships, understanding the client's needs, and ensuring the successful execution of communication campaigns. This role requires the person to have great project management skills, coordinating with various internal and external teams to deliver high-quality output and maintain client satisfaction. 
 
Key Responsibilities  

• Client Liaison: Address client concerns, serve as a client advocate within the agency, and consistently seek feedback to improve client satisfaction.  
• Campaign Management & Project Coordination: Develop and manage detailed project plans, monitoring campaign performance, and foster collaboration among teams for successful campaigns. Stay updated on marketing trends and conduct post-campaign assessments to drive improvements aligned with the client's objectives.
• Project Quality Assurance: To review deliverables against scope and to ensure quality of deliverables meet expectation.  
• Budget Management: Establish and maintain a comprehensive budget tracking system, offering cost-effective solutions, contingency planning, and transparent communication with client to ensure campaign spending remains within budget constraints.  
• Reporting & Communication: Ensures timely and concise client communication, actively seeks feedback for transparency improvement, conducts regular strategy reviews to align long-term goals.
• Problem Solving: Resolves issues and conflicts, collaborates with clients and teams to prevent root causes, and continually refines the resolution process through feedback, maintaining a positive client-agency relationship by conducting follow-ups and proactive issue tracking.  
• Creative Briefing: Client involvement in the creative process, supports the creative team with style guides, collaborates & organizes brainstorming sessions with creative team, maintains a feedback loop with the creative team, and updates brief templates for streamlined efficiency. 
• Market Research & Industry Knowledge: Keeping informed about industry trends, market conditions, and competitors, conducting research and analysis to offer clients strategic insights and recommendations.

Skills 

• Proven work experience in client servicing or account management within an advertising agency or marketing firm.  
• Strong understanding of marketing and advertising principles, campaign management, and digital marketing trends.  
• Excellent communication and presentation skills with the ability to effectively convey complex ideas to clients.  
• Demonstrated project management skills, including the ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously.  
• Proficiency in using Microsoft PowerPoint, Words and Excel.
• Able to utilize digital analytics knowledge  
• Exceptional interpersonal skills and the ability to build rapport with clients and internal teams.
• A proactive and solution-oriented approach to problem-solving.  
• Flexibility to adapt to changing client needs and work in a fast-paced environment 

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Casual dress code
• Medical insurance
• Open culture
• Personal development opportunities

Responsibilities:

• Manage a portfolio of accounts to achieve long-term success.
• Develop positive relationships with clients.
• Act as the point of contact and handle customers' individual needs.
• Generate new business using existing and potential customer networks.
• Resolve conflicts and provide solutions to customers in a timely manner
• Report on the status of accounts and transactions.
• Set and track sales account targets, aligned with company objectives.
• Monitor sales metrics (e.g. quarterly sales results and annual forecasts).
• Suggest actions to improve sales performance and identify opportunities for growth.
   

Requirements: 

• Proven work experience as a Sales Account Manager or Sales Account Executive.
• Hands on experience in sales and an ability to deliver excellent customer experience.
• Knowledge of CRM software and MS Office (MS Excel in particular).
• Familiarity of sales performance metrics.
• Good communication and negotiation skills.
• An ability to deliver projects and answer inquiries on time.
• Business acumen with a problem-solving attitude.
• Possess at least a Bachelor's Degree in Business Administration, Marketing or relevant field.
• Fluency in English, Mandarin and Bahasa Malaysia (written & spoken)

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Medical insurance
• Personal development opportunities

JOB RESPONSIBILITIES: 

• Manage and work with a team in the account and admin department. 
• Work closely with external tax agents and auditors 
• Prepare financial statements, management reports, and other financial analyses to provide management with the information required to make informed business decisions. 
• To take charge of logistics and store 
• Prepare and present financial reports 

Perks & Benefits

• Regular team activities
• Company trips
• Medical insurance
• Open culture

Job Description 

• To conduct desk and field investigation for both issuing and merchant acquiring fraud.
• To identify gaps along the processes to minimize fraud risks.
• Review any suspicious applications escalated by any channels and returned to them within the internal Service Level Agreement (SLA).
• Investigate and resolve any fraud cases with comprehensive findings and recommendations.
• Conduct interviews and/or interrogation with customers and staff pertaining to fraud issues.
• Establish an effective and valuable relationship with other financial institutions, non-financial institution, law enforcement agencies and government sectors to combat fraud.
• Conduct fraud awareness trainings to internal customers.
• Conduct site visit and/or field investigation to suspicious merchant / potential new merchant.
• Conduct merchant training as and when required.
• Conduct field investigation on confirmed fraud/collusive merchant or Common Purchase Point (CPP) merchants identified by card brands or issuing banks.
• Conduct post-mortem or review meeting with CAD and business/product owners to minimize the fraud risks.
• To represent the Company in MRMTF meeting and court appearance for fraud cases.
• To conduct joint investigation with industry players as and when required.
• To conduct periodic review on process flow and update the operation manual (where necessary).
• To maintain proper records and audit trails for all work related matters, sources documents, manuals and intellectual assets of the Company, in not to place the Company in any compromising situation.
• To ensure operational processes are in compliant with the card brands & regulatory guidelines.
• To carry out any other duties as assigned and directed by the Management.

Job Requirement 

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
• Minimum eight (8) years’ experience in card / banking fraud investigation experience.
• Excellent team player, results-oriented and able to communicate effectively at all levels.
• Credit card, personal loans and consumer merchandize knowledge.
• Good analytical skill.
• Computer Literate.
• Good communication skills in English and Bahasa Malaysia.
• High integrity and promote mutual self-respect.
• Preferably Managers specializing in Banking/Financial Services or equivalent.

Perks & Benefits

• Nearby public transport
• Central location
• Casual dress code
• Medical insurance
• Personal leave