Total 8 regional recruitment lead job vacancies in Others category in kuala lumpur

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 100 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Hermes, Dolce & Gabbana, Gucci, Burberry, Laura Mercier, Aveda, Diptyque, La Prairie, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shape the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets.

Why Join Us?

At LUXASIA, we believe there is beauty within every talent – that is you.

We grow you by building your competencies and unleashing your potential. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you the autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful?

Position Purpose:

Reporting to the Regional General Manager, you will work closely with Country Managers, local Brand Managers & teams regionally to drive commercial strategies and key financial KPIs for assigned multi-axis (make-up, fragrance and skincare) portfolio.

Key Responsibilities:

• Identify and recommend key action plans through trend and business analysis to optimize the multi-axis portfolio growth in each country in line with company, brands, and partners strategies.
• Responsibility of company’s P&L for the multi-axis portfolio, maximizing both sales and profits.
• Build and maintain strong relationships with brand owners/internal stakeholders in regular dialogue to review performance. Identify needs and requirements to achieve win-win situations.
• Act as the regional key contact point to assigned business partners on any matters relating to the business/brands, serving as the link of communication between partners and internal teams.
• Oversees all aspects of commercial activities and negotiation with business partners including budget planning, KPIs setting, contract negotiation, etc.
• Conceptualize regional CRM campaigns to engage customers, build brand loyalty and increase transactions/brand engagements.
• Digital savvy, able to lead 360 marketing with focus in eCommerce/social marketing regionally.
• Identify growth opportunities across the region.
• Internal and external stakeholders management on business progress, opportunities and challenges

Requirements:

• Candidate should be passionate about beauty with at least 3 to 5 years’ experience in make-up; end-to-end brand management experience.
• Regional exposure will be a plus but not essential.
• Independent and entrepreneur, this will be a sole contributor role with exciting opportunities to grow your career within the organization.
• Good business insights to the industry
• Strong understanding of the P&L of the business; commercial awareness partnered with a strategic, hands-on mindset.
• Excellent communication and presentation skills

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/careers/

If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

Our Due Diligence team is looking for a Team Lead in Kuala Lumpur, Malaysia. This role is a unique opportunity to have an impact on Wise’s mission, develop a high performing verification team and help save millions more people money. 

Your mission: 

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking. 

Your mission will be to develop a high performing verification team, to learn more about the compliance world, to improve the sometimes frustrating verification process for our customers, and to help millions more potential customers save money by using Wise!

The role as a Due Diligence Team Lead gives you the opportunity to:

• Develop a strong verification team and support agents on their personal growth path by scheduling, interviewing, hiring, organising team events.

• Help team members to understand their role in the mission through coaching, challenge or mediating debates, manage team’s resources and their relevant skills.

• Build connections between team members as well as cross-team and facilitate collaboration. Identify new collaboration needs on the team level.

• Owner of the team's entertainment budget. Keeping it up to date, syncing it with the rest of the leads in the group + Senior Leads.

• Help the team develop and measure KPIs for success while planning team capacity and focusing on customer experience.

• Increase the efficiency of the verification team while balancing the health and productivity of your agents.

• Develop effective operational processes, task allocation, training and performance management to deliver a great customer experience with a tightly managed cost base.

• Be accountable for quality assurance of verification performed, making decisions within our policy framework, and working with compliance to evolve both our policies and processes.

• Manage the trainings of the team on our regulatory obligations, how our policies fulfil them and our risk-based approach to deterring and preventing money laundering and financial crime.

• Communicate with customers as required to handle escalated or complicated cases with strong customer empathy as well as clear communication of recommendations and policies.

• Work with product teams, customer operations, and across compliance to manage operational impact of changes and drive initiatives to improve the customer experience, increase automation or improve operational efficiencies.

• Represent the policies, processes, and auditable verification work to regulators and auditors.

Hiring process:

• Application review (including reviewing your cover letter answers)

• 1st interview with two Team Leads

• Final interview with 2 senior/Area Leads

If this sounds like a great new challenge for you, please apply by submitting your CV and cover letter in English (answering the questions below).

In your Cover Letter please answer the following questions: 

• What are your expectations for this role?

• How do you make sure that your team has a healthy team culture?

• How would you handle a conflict arising from cultural and personality differences within the team?

• Our team receives on average 2000 emails per week, but processes 1800 emails weekly. Additionally, the team has a backlog of 500 emails that is carried over from week to week. What are your plans to come out of this backlog trend on a short term basis and to avoid it altogether in the long term?

Please note that applications without a cover letter will not be considered. 

We’re people without borders — without judgement or prejudice, too. We want to work with the best people, no matter their background. So if you’re passionate about learning new things and keen to join our mission, you’ll fit right in.

Also, qualifications aren’t that important to us. If you’ve got great experience, and you’re great at articulating your thinking, we’d like to hear from you.

And because we believe that diverse teams build better products, we’d especially love to hear from you if you’re from an under-represented demographic.

Wise’s Fraud team is a passionate team of crime fighters, who do the best to keep our good customers happy and unbothered, whilst kicking the bad actors out the door. We take great pride in balancing Wise mission, our values and fraud mitigation and still having lots of laughs along the way. By now, we have an awesome 80+ people operational team, who work very closely with engineering and product, collaborating with machine learning data scientists and partnering with other relevant teams to get things done. 

As a Team Lead, you get to empower your own team, drive large-scale initiatives and help us solve problems that have a long-lasting impact. 

Here’s how you’ll be contributing to Fraud team: 

• Liaise with relevant departments to ensure that team’s objectives are being met and fraud risk areas are taken into account with different projects and products

• Plan and build vision for Fraud operations and the whole domain overall

• Help us in partnering with 3rd parties like partner banks, vendors and law enforcement

• Ensure that team’s reporting responsibilities, quality, procedures and other service level agreements are upheld

• Handle and monitor operational processes, ensuring effective workload and implement new processes to address problematic areas

• Develop and maintain fraud prevention and ops effectiveness measurement metrics

• Grow, mentor and hire Fraud  team members

Also, communicating the value and quality to the business and identifying:

• Any improvements that could be made to the product itself – its features or functionality – to bring it more in line with quality and value

• Participate directly in fraud product design process, to identify gaps between ops expectations and product functionality as early as possible

• Build up new expertise and functions to have even greater impact in our team

Job Title

Job Description Summary

Job Description

[Please delete this section before finalizing the Job Requisition: Below is an example Job Description for this Job Profile, and may need to be updated to reflect the specific responsibilities of this role. Please also ensure that you validate the selection of the Job Profile and placement of this Position in the Job Architecture before finalizing.]

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
• Ensure the day-to-day operations of the facility(ies) or campus, including custodial, life-safety, engineering, site services, and general maintenance, are implemented and carried out in a manner consistent with C&W policies and client directives
• Manage all contracts to ensure they are reviewed on a regular basis and are bid out as required; verify that invoices match contract pricing
• Supervise all maintenance programs relating to the interior and exterior conditions and appearance of the properties
• Respond positively and promptly to requests from building tenants and occupants. Oversee the implementation of ongoing contract programs to constantly assess tenant and occupant needs and to ensure problems are being solved promptly to the mutual benefit of the tenant, client, and the properties in accordance with contract scope and Service Level Agreements (SLA’s)
• Ensure that all site-specific documentation and reports are completed accurately and on time, including (and as applicable): Property Information Book, Site Operating Manual, Emergency Procedures Manual, IIPP Manual, Local Code Compliance Log, ADA Compliance Log, OSHA Log, Safety Meeting Log, Elevator Logs, Janitorial Log, Purchase Order Log, Vendor Certificates of Insurance, As-built Drawings, IIPP Manual, Paid Invoices File, General Files, Contract Files, Annual Property Conditions and Year-end Performance Report, and other reports and documentation, as required
• Prepare, review, and give initial approval and as needed all budgets, financial reports (monthly and quarterly), contracts, expenditures and purchase orders related to the facility(ies) or complex.
• Coordinate the preparation and publication of the annual budget, quarterly reforecast, and business plans
• Assist in the development of capital budgets for the property. This includes contributions towards a five-year plan of maintenance, facility improvement, and cost reduction initiatives
• Collect, analyze and report statistical data as may be required to provide accurate and current assessment of facility management objectives
• Hire, train and motivate facility personnel. Maintain positive staff relations. Conduct or approve performance evaluations for staff
• Thoroughly familiar with the management contract and all requirements contained therein
• Monitor and ensure that tenants and vendors comply with insurance requirements and coordinate all claims, as required
KEY COMPETENCIES
1. Communication Proficiency (oral and written)
2. Technical Proficiency
3. Problem Solving/Analysis
4. Leadership
5. Teamwork Orientation
6. Relationship Management
7. Financial Management
IMPORTANT EDUCATION
• Bachelors degree in Facilities Management, Corporate Real Estate, Project Management, or Business Administration required
IMPORTANT EXPERIENCE
• A minimum of 5-7 years of commercial high-rise, campus environment, and/or property portfolio management experience required
• Experience in leasing, construction, engineering and all facets of property operation and building management preferred
• Experience with critical system environments desired
• Experience in the development and implementation of programs to drive out cost inefficiencies preferred
• CMMS/Work Order Management experience preferred
ADDITIONAL ELIGIBILITY QUALIFICATIONS
• Certified Facility Manager (CFM), International Facilities Management Association (IFMA), Building Owners and Managers Association (BOMA) industry certifications recommended; other Engineering, Business or technical training or certifications preferred
• Ability to read and understand construction specifications and blueprints
• Proficient in understanding management agreements and contract language
• Excellent computer and systems knowledge: Strong literacy in Microsoft Office Suite (MS Word, Excel and PowerPoint)
• Strong discipline of financial management including financial tracking, budgeting and forecasting
• Knowledge of Financial Systems (Yardi a plus)
• Skilled in Building Management Systems maintenance and monitoring
WORK ENVIRONMENT
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. May be required to travel outside between properties in varying weather conditions.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to communicate with others and exchange accurate information; operate a computer and other office productivity machinery; move about the workplace; remain in a stationary position for 50-75% of the time; and extend hands and arms in any direction.
AAP/EEO STATEMENT
C&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, C&W takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.
OTHER DUTIES
This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Note: This job description includes the core responsibilities for C&W. These duties may have slight modifications based on the regional location.

• To be part of Turner & Townsend’s PMO team
• Take responsibility for end-to-end service delivery
• To provide support on major PMO, taking responsibility for an aspect of service delivery
• To ensure that client objectives are met and that projects are delivered to time and cost targets and the appropriate quality standards.
• Establish the overall success criteria for the project, including time, cost, technical and performance parameters
• Establish effective project governance, processes, and systems to be utilised throughout project.
• Should have project, program, and product delivery experience, which allows them to get to the “so what” insights and realistically predict delivery trajectory.
• Ensure project activities align with the overarching strategy of the organisation.
• Leading on the monitoring and applying performance management techniques
• Leading and advising upon project finances
• Managing the flow of project information between the team and the client, through regular meetings and written communications
• Preparing formal project progress and other reports
• Taking a leading role in interfacing with the client and other consultants, at all project stages

What you get to do in this role:

• Building Partner Practices through business plan development, account planning, partner expectation management, industry/regional/product focus. Sell, solve, deliver growth.
• Planning for success through Partner achievement target agreement, capacity planning, growth investment, points earning roadmap.
• Managing the Partner Ecosystem and cross functional collaboration across stakeholders through readiness assessment scoring, milestone achievement by partner, roadmap sessions for success, regular ecosystem evaluations, tiering progress, acquisitions targets, health analysis, metrics reporting.
• Drive Ecosystem Governance through stakeholder communication, execution plans, reporting and dashboard preparation, global interlocks with other regions.
  • Work with a specified set of ServiceNow partners to generate new business in existing accounts and in new logos, as well as ensuring our partners assist in delivering successful projects across all ServiceNow sales segments in a designation geo (Malaysia)
• Direct/align partner’s investment in ServiceNow with areas of greatest opportunities. Aligns partner’s corporate mission and goals with the people, programs and resources at ServiceNow.  Ensure alignment with ServiceNow’s Partner Industry Solutions strategy and, where applicable, Service Provider programs.  
• Accelerate Workflow and Now Platform “Practice” growth via joint GTM plans with associated investment aligned to ServiceNow’s four C requirements: Capacity, Capability, Competency, and Customer Success.
• Drive regular partner cadence including pipeline reviews, operational excellence, QBR’s and EBC’s to drive partner and ServiceNow executive alignment
• Develop and execute capacity plans to assure partner is well positioned to sell the value of the Now Platform and to deliver successful customer implementations with high degrees of customer success via proper competencies, certifications, and committed co-delivery plan.
• Collaborate with Marketing teams on both sides to build and execute joint closed-loop demand generation plans (Partner Prospecting Days (PPD), CxO Roundtables and joint events).

A DAY IN A LIFE
As a start-up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

• Lead in brainstorming and crafting Demand Generation playbooks, designed to captivate and resonate with target audiences in both regional and local markets.
• Collaborate with the Commercial team to refine and implement Account-Based Marketing (ABM) strategies, ensuring alignment with business objectives.
• Continuously innovate and apply creative thinking to optimize strategies, aiming to impress and engage the target audience in the most inventive and unexpected ways.
• Serve as the primary point of contact for collaboration with external departments, including regional and local market stakeholders, Operations, and the Product team.
• Work closely with the marketing team, including Content Marketing, Brand, PR & Communications, ensuring integrated marketing efforts and seamless lead transition.
• Conduct in-depth market research to inform and shape campaign development.
• Analyse ABM campaign data for ongoing enhancements and strategic improvements.
• Proactively plan future ABM initiatives, staying ahead of market trends and adapting to changes.
• Collaborate on tailoring marketing playbooks for specific regional markets to ensure relevance and effectiveness.
   

At the onset, you may be culture-shocked working with the Teleport team. To help you adapt better, we would like to share our beliefs on leadership. Put simply, you are a leader, we all are leaders and good leaders:

• Roll up our sleeves as needed, and never delegate work that one would not be willing to do ourselves
• Do what is needed to get things done, as we believe speed is more important than anything else to effect change
• Over-communicate, particularly as we are all quite autonomous
• Take care of our staff, and treat them as they would want to be treated
• Are rigid on goals, but flexible on the details

SKILLS
These are minimum-requirement skills and a ‘must-have’ for the role:

• Language Skills: High proficiency in English, both written and verbal.
• Experience in Demand Generation and Market Research: Demonstrated experience in these areas, with a focus on B2B marketing.
• Technical Proficiency: Familiarity with key marketing tools and platforms, such as CRM software, email marketing tools, and analytics platforms.
• Collaboration and Coordination: Strong ability to work effectively with cross-functional teams, including sales, product development, and other marketing branches.
• Strategic Planning: Proven skills in strategic thinking and planning, essential for developing effective marketing strategies.
• Sales Process Understanding: Basic knowledge of sales processes and cycles, to align marketing strategies with sales objectives.
• Detail-Oriented and Meticulous: Focus on details is crucial, ensuring accuracy and quality in all marketing initiatives.
• Independence: Capable of working independently with minimal supervision, while also being a team player.

These are skills that are ‘nice-to-have’ and will make you stand out in the job application:

• Specific Marketing Channel Experience: Experience with specific marketing channels such as social media, SEO, SEM, or content marketing.
• Sales Process Understanding: Basic knowledge of sales processes and cycles, to align marketing strategies with sales objectives.
• Data Analysis Skills: Proficiency in data analysis, with experience using data analysis tools and techniques to inform marketing decisions.
• ABM Strategy Execution: Proficiency in executing Account-Based Marketing (ABM) strategies.
• Interpersonal Skills: Strong interpersonal skills, being a people person and an effective team player.
• Resourcefulness: Ability to identify and creatively solve challenges, demonstrating flexibility and adaptability in problem-solving.

As a global gaming company, we’ve helped millions to fight their way through fearsome mobs in Minecraft Dungeons, battle each other and the environment in Rust: Console Edition and most recently worked with Bethesda Game Studios to craft new adventures for Vault Dwellers around the world in Fallout 76.

Most recently, we worked with Rockstar Games to bring the beloved western experience Red Dead Redemption and its horror companion Undead Nightmare together for the first time on the Nintendo Switch and modern PlayStation systems.

We’re growing rapidly and as a result we’re looking for a People Lead to join our studio in Mid Valley City, Kuala Lumpur. As the People Lead of our Double Eleven KL studio, you’ll support the Global HR Manager to deliver a people-focused service to the KL studio to meet the operational HR needs of the business. The Global HR Manager is based in our UK office, and this is a standalone role in the KL studio working closely with the KL Studio Manager.

This is an excellent opportunity for individuals seeking a role that encompasses both hands-on generalist tasks and strategic business partnering responsibilities. You’ll support core practices like performance management, employee engagement and development, as well leading on organisation building initiatives such as building out our wellbeing support framework.

We can support relocation within Malaysia and have a dedicated Operations team on standby to assist you and your family with every step to us.

Strictly no agencies (sorry guys!) and we’re unable to sponsor a visa for this role.

Would You Enjoy

● Delivering a people-focused service to the KL studio to meet the operational HR needs of the business.

● Helping to create beautiful games.

● Being trusted to work independently and proactively to the highest standards.

● Working with experienced teams in the industry.

What You'll Be Doing

Employee Lifecycle

● Be an employee champion within the business building relationships with KL team members from day one, this including providing advice, support, and acting as a trusted confidante.

● Ensuring that an appropriate induction is carried out for every new starter in the KL studio.

● Coordinate the probation process including setting up probation review meetings, reviewing probation paperwork and issuing relevant letters.

● Performing exit interviews for all departing employees in the KL office.

● Lead on visa, immigration and relocation end-to-end process and one-to-one support.

People (HR) System and Reporting

● Ensure the People (HR) system accurately reflects any changes to terms and conditions.

● Contribute to the continuous improvement of the People (HR) systems and practice.

● Create and update HR reports, including trend data, and use them to prepare regular business presentations.

People (HR) Advice and Guidance

● Partnering with managers to identify, address, resolve significant personnel issues.

● Provide advice and guidance in relation to People (HR) policies and procedures, escalating complex issues to the Global People Manager when necessary.

● Conduct investigations, including grievances, capability, and disciplinary matters, while maintaining records and representing the organisation at hearing.

● Consult on issues related to workplace relations and performance management.

● Monitor absence and supporting line managers through the sickness absence process.

Policy Development

● Develop, maintain, and enhance HR policies, including the employee handbook, to comply with Malaysia legislation.

● Keep up to date with the latest People (HR) trends and best practice.

● Managing and overseeing the KL employee benefits, making recommendations to improve.

Health & Wellbeing

● Driving all wellbeing activity in the KL studio including implementation and continuous review of our wellbeing framework.

● Engage with line managers and team members on a regular basis to inform them of the wellbeing support available.

● Lead on issuing regular communications relating to health and wellbeing offering, initiatives and best practice guidance.

Projects

● Participate and where relevant lead on People & Culture projects.

Qualifications

● All relevant qualifications considered.

What To Expect

● Start your day any time between 8:00am and 10:00am

● 40 working hours per week with a flexible 1 hour lunch break

● Annual leave + gazetted public holidays + leave for your birthday!

● Up to 10 days discretionary annual leave during the end of year holiday break

● 1 day off if you’re moving house

● A personalised development plan mapped against our clear development framework

● Company private healthcare cover in-patient and out-patient for employee, spouse and children

● Access to mental health support via Plumm (includes 4 free video counselling sessions per month)

● Potential for annual performance bonuses and an end of year bonus

● State of the art office facilities

● Constantly improving tools and workflow so you can focus on creativity

● Fast decision-making to allow you to thrive

● Free activities via our Bus Tours programme. Bring your family along for a day of fun

● Free juice, hot drinks and fruit

● Many free team parties to celebrate team and game milestones

● Employee referral bonus (up to MYR5,000!)

● Opportunity to attend and speak at global events as a Double Eleven Ambassador

● Sponsored team activities

● In-studio wellbeing programmes and support

● Opportunity to contribute to our internal Employee Diversity and Equality Network

● Free game codes, game swag and merchandise

● Maternity, paternity, adoption and dependent leave available.

● Free on site parking

Ways to reach us

If you have a general query or if you need support with your application and/or an alternative way to apply, please do not hesitate to contact our Recruitment team at jobs@double11.com