Total 1,421 public relations officer job vacancies in Mid Valley City

Responsibilities:

• Manage large amounts of inbound and outbound calls promptly.
• Follow communication 'scripts' when handling different inquiries.
• Determine customers' needs, clarify information, research every issue, and provide solutions and/or alternatives.
• Take the initiative to upsell products when they arise.
• Establish sustainable relationships and engage customers by going the extra mile.
• Keep records of all conversations in our call center database in a comprehensible way.
• Attend educational seminars to improve knowledge and performance level.
• Meet personal/team qualitative and quantitative targets.

• Job Responsibilities:

   

• Manage and execute daily operations of the Customer Service counter.

• Manage and complete the registration of all TTMC Patients and customers i.e. Limit check etc.

• Managing daily appointments and preparing the necessary documents i.e. GL, Forms, etc.

• Attending to all queries from the patient or customer from various channels i.e. Face to face, phone call, email, or WhatsApp.

• Any other task assigned by the Management.

   

 

Requirements:

• Previous experience in a customer support role.
• Track record of over-achieving quota.
• Good phone and verbal communication skills along with active listening.
• Familiarity with CRM systems and practices.
• Customer focus and adaptability to different personality types.
• Ability to multi-task, set priorities and manage time effectively.

Perks & Benefits

• Outpatient and Inpatient Medical Insurance Cover Employees and Family
• Annual Increment
• Performance Bonus
• Annual Leave
• Career Growth opportunities
• Office Hours (No Shift)
• Company Employee Engagement program (Annual Dinner/Company Trip)

職責：

• 及時管理大量呼入和呼出電話。
• 處理不同的詢問時遵循溝通「腳本」。
• 確定客戶的需求、澄清資訊、研究每個問題並提供解決方案和/或替代方案。
• 當產品出現時，主動追加銷售。
• 透過加倍努力建立可持續的關係並吸引客戶。
• 以易於理解的方式將所有對話記錄保存在我們的呼叫中心資料庫中。
• 參加教育研討會以提高知識和績效水準。
• 滿足個人/團隊的定性和定量目標。

• 工作職責：

• 管理和執行客戶服務櫃檯的日常運作。

• 管理並完成所有 TTMC 患者和客戶的註冊，即限制檢查等。

• 管理日常預約並準備必要的文件，例如總帳、表格等。

• 處理患者或客戶透過各種管道提出的所有詢問，例如面對面、電話、電子郵件或 WhatsApp。

• 管理層分配的任何其他任務。

要求：

• 以前擔任客戶支援角色的經驗。
• 超額完成配額的記錄。
• 良好的電話和口頭溝通技巧以及積極傾聽。
• 熟悉CRM系統和實踐。
• 以客戶為中心並適應不同的性格類型。
• 能夠同時處理多項任務、設定優先順序並有效管理時間。

津貼和福利

• 門診和住院醫療保險覆蓋員工和家庭
• 年增量
• 績效獎金
• 年假
• 職涯發展機會
• 辦公時間（不輪班）
• 公司員工參與計劃（年度晚宴/公司旅行）

We are searching for a charismatic and attentive Guest Relations Officer to join our team and enhance the dining experience for our guests. As a Guest Relations Officer, you will be the face of our restaurant, responsible for welcoming guests, addressing their needs, and ensuring their satisfaction throughout their visit.

Responsibilities:

1. Welcome guests as they arrive at the restaurant, offering a warm and friendly greeting.
2. Provide information about the restaurant, including the menu, specials, and any promotions or events.
3. Assist guests with seating arrangements, and special requests, ensuring that their preferences are accommodated whenever possible.
4. Escort guests to their tables and present menus, making personalized recommendations based on their preferences and dietary restrictions.
5. Engage with guests throughout their meal, checking in periodically to ensure that they are satisfied with their experience and addressing any concerns or issues promptly.
6. Handle guest feedback and complaints professionally and diplomatically, seeking solutions to resolve any issues and prevent negative experiences.
7. Coordinate with restaurant staff, including servers, chefs, and managers, to ensure smooth service and timely delivery of orders.
8. Anticipate guests' needs and provide attentive and personalized service to enhance their dining experience.
9. Assist with special events, private parties, and VIP guests as needed, ensuring that their needs and expectations are met or exceeded.
10. Maintain a neat and organized workspace, including the reception area and host station.
11. Build and maintain positive relationships with regular guests, recognizing and acknowledging them during their visits.
12. Stay updated on restaurant policies, procedures, and offerings to provide accurate information to guests.
13. Uphold the restaurant's standards of hospitality, professionalism, and service excellence at all times.
14. Report any guest complaints to the manager for appropriate action, if any.

Qualifications:

1. Previous experience in guest relations, customer service, or hospitality roles is preferred.
2. Exceptional interpersonal and communication skills, with a welcoming and approachable demeanor.
3. Ability to remain calm and composed under pressure and handle challenging situations with tact and diplomacy.
4. Strong organizational and multitasking abilities, with a keen attention to detail.
5. Genuine passion for providing outstanding service and creating memorable experiences for guests.
6. Ability to work well independently as well as part of a team in a fast-paced environment.
7. Flexibility to work evenings, weekends, and holidays as required.
8. Proficiency in additional languages is a plus.
9. High school diploma or equivalent required; additional education or training in hospitality management or related field is a plus.

Job Description

As a Medical Relationship Manager, you will be expected to deliver friendly customer service as well as to create a warm and welcoming atmosphere for all the patients, with the main aim to excel in providing good patient care.

Duties and Responsibilities

• Reporting to Clinic Operations Manager
• Registering and scheduling appointments for patients
• Managing email, phone and upfront enquiries from patients
• Providing chaperone assistance to patients
• Assisting doctors with simple procedures
• Providing patient education and financial counselling
• Preparing and dispensing medications
• Performing cashiering duties and daily settlements
• Performing any other ad-hoc duties and responsibilities as assigned

Requirements

• Polytechnic Diploma, GCE A/O, Higher NITEC or NITEC qualification
• Team player with good interpersonal and communication skills
• Able to multi-task and work in a fast-paced environment
• Ability to speak other languages will be an added advantage as the role requires the candidate to communicate with international clients.
• Candidates with no prior experience are welcome to apply (training will be provided)

Location (Nearest MRT): Harbourfront

Salary: Up to SGD 7,000

Duration of Work: 9 Months Contract (Maternity Cover)

Work Days & Hours: Mon to Fri, Office Hours

We are looking for a passionate and driven self-starter to join us as a Public Relations & Comms Specialist. The ideal candidate is well-versed in brand governance, narrative development and brings expertise in running integrated corporate communications activities across earned and owned platforms. If you are both a strategic and creative storyteller, and is looking for new challenges in a meaningful sector, we would love to have you on the team!

Responsibilities:

• Builds and maintains strong relationships with key media publications and journalists
• Manages all media pitches and engagement activities, including organising of press briefings, interviews for the company's senior management and development of press materials
• Tracks, measures and monitors mainstream and social media sentiments to understand stakeholders’ perspectives and refine key messages / narratives
• Acts as a trusted advisor to HR, business heads and other colleagues to ensure alignment of messages and tonality. This also includes being part of a bigger Crisis Comms team to develop crisis management plans in consultation with other business units and stakeholders outside of the organisation
• Develops comms plans in support of the company organised or other sectoral-level events to raise the visibility of the the company's brand and secure coverage for senior leadership.
• Proactively seeks out opportunities for stakeholder engagements or partnerships that can foster positive brand association and maximise brand exposure for the organisation
• Works effectively within the division to harmonise plans and ensure alignment of key messages and publicity outcomes for other campaigns that the company runs.

Requirements:

• At least 8 years of proven experience in PR and communications in an agency or in-house setting
• Related healthcare sector experience is a bonus

Interested applicants, please send your resume to via email fionaxh.leow@recruitfirst.co [Attn: Fiona]

OR drop me a text on WhatsApp / Telegram 8338 3121 [Attn: Fiona]

Kindly understand that only shortlisted candidates will be notified.

Fiona Leow (R21100211)

Senior Consultant

RecruitFirst Pte Ltd (E.A. 13C6342)

The Event Sales and Guest Relations Officer is responsible for managing reservations, coordinating events, and leading the sales and direct marketing efforts. The ideal candidate will have a strong understanding of the hospitality industry, highly self-motivated, numbers driven and is creative enough to design and drive sales targets with our intended customer groups.

Responsibilities:

• Manage reservations
• This includes answering phone calls, responding to emails both on timely basis and handling walk-ins. The ideal candidate will have experience using a reservation system and be able to work effectively under pressure.
• Coordinate events and event logistics.
• This includes working with clients to create custom menus, booking entertainment, and managing logistics. The ideal candidate will have experience coordinating events in a high-end setting and be able to work with a variety of personalities.
• Collaborate with partners and coordinate events from start to finish and proactively lead and make recommendations of the sales and marketing efforts for all outlets closely with the GM of the restaurant.
• This includes developing and executing sales and marketing campaigns, generating leads. Experience in sales and marketing and be able to think creatively about how to reach new customers.
• Create awareness of the restaurants through cold calling, email marketing, and other channels
• Work closely with marketing to develop and execute sales and marketing campaigns.
• Make a list of companies and cold call to sell the venues.
• Offer packages to companies.
• Check daily for online comments and complaints and address it professionally with the right template.
• Daily fill in the entire guest list profiles in 7 Rooms
• Weekly advice the GM’s on the active data bases
• Constantly review our booking platforms for pre and post dinner emails sent. Ensure the number of emails that guest receive is appropriate and does not border on harassment.
• Work in harmony with other staff to ensure a smooth and efficient operation.
• Other duties as assigned.

Requirements:

• 5+ years of experience in the hospitality industry
• Excellent customer service skills
• Strong organizational and time management skills
• Ability to work independently and as part of a team.
• Proficient in Microsoft Office Suite
• Excellent written and verbal communication skills

Job description

RESPONSIBILITIES

• Manage enquiries and feedback of our customers through email and telephone calls
• Send reports and SMS reminders to patients
• Perform service recovery
• Booking of OGD & Coloscopy appointments
• Do triage (temperature checking)
• Generate sales lead by answering product and service questions; suggesting information about other products and services (upselling)
• Manage end-to-end workflow with retailers: order management and fulfilment operations.
• Support other operation initiatives and administrative matters such as purchasing processes.
• Manage and uphold the customer relations quality of our staff
• Provide admin support to Sales & Marketing Executive
• Telemarketing duties
• Support service-related initiatives or projects to enhance customer experience
• Other duties as assigned by supervisor

REQUIREMENTS

• Min. GCE ‘N’ Level with at least 1 year of working experience in Customer Service or Sales operations
• Approachable and friendly- enjoy communicating with people from all walks of life and have great interpersonal skills
• Ability to understand and resolve first level enquiries/ complaints in a professional and time manner
• Good customer service and communication skills and ability to work independently and a team player
• Proficient in MS words, excel
• Able to effectively communicate with Chinese-speaking patients. Proficiency in Chinese is essential.

Job Types: Full-time, Permanent

Duties

• Builds and maintains strong relationships with key media publications and journalists
• Manages all media pitches and engagement activities, including organising of press briefings, interviews for senior management and development of press materials
• Tracks, measures and monitors mainstream and social media sentiments to understand stakeholders’ perspectives and refine key messages/ narratives
• Acts as a trusted advisor to HR, business heads and other colleagues to ensure alignment of messages and tonality. This also includes being part of a bigger Crisis Comms team to develop crisis management plans in consultation with other business units and stakeholders outside of the organisation
• Develops comms plans in support of organised or other sectoral-level events to raise the visibility of the brand and secure coverage for senior leadership.
• Proactively seeks out opportunities for stakeholder engagements or partnerships that can foster positive brand association and maximise brand exposure for the organisation
• Works effectively within the division to harmonise plans and ensure alignment of key messages and publicity outcomes for other campaigns

Requirements

• At least 8-10 years of proven experience in PR and communications in an agency or in-house setting. Related healthcare sector experience is a bonus
• Experience working with senior management team and able to translate and deploy management goals into actions
• Brings a holistic understanding and solutioning approach to communications, for e.g. traditional media relations, social media, new trends in digital communications, thought leadership, etc
• Strong command of written and spoken English, with the ability to develop and repurpose content for different audiences and channels
• Excellent interpersonal skills in managing different stakeholders with diverse opinions and backgrounds

Interested and qualifed candidates , please send in your application to ivy.yong@recruitexpress.com.sg

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

Public Relations Assistant Responsibilities:

• Taking part in brainstorming sessions and suggesting innovative ideas.
• Answering phones, responding to emails and inquiries, and performing other administrative tasks.
• Managing calendars and media lists.
• Maintaining the PR database, documenting media coverage, and tracking PR metrics.
• Developing and maintaining positive relationships with clients, stakeholders, media, and vendors.

Public Relations Assistant Requirements:

• Strong communication, teamwork, and presentation skills.
• Good organizational and time-management skills.
• Attention to detail.
• Willingness to stay up-to-date with the latest industry trends and methods.
• May Include weekend, holidays
• Working Hours 6pm to 3am

Posted: 25/03/2024 Closing Date: 25/04/2024 Job Type: Permanent - Full Time Location: Sydney Job Category: Special Counsel What do we offer you? A great and dynamic culture! Our firm has a true collegiate buzz and is growing in response to client demand. Access to an experienced team of lawyers at different levels who are dedicated to helping you learn and grow in your role and to provide support while you do so Flexibility to manage your time. Be efficient, get your work done, and go enjoy your personal life. Responsibility for and meaning in your work. We believe that you have to enjoy your work and be given the ownership to make decisions and solve problems for sophisticated and knowledgeable clients. We are committed to fostering a truly diverse and inclusive workplace so that all our people can flourish and fulfil their highest potential, for the benefit of our people, the firm, and our clients.? Click here to view more detail / apply for Special Counsel ? Public Liability

Posted: 25/03/2024 Closing Date: 26/04/2024 Job Type: Permanent - Full Time Location: Sydney Job Category: Senior Associate About us Gilchrist Connell is a leading insurance sector law firm operating across all Australian jurisdictions from its five offices in Sydney, Adelaide, Melbourne, Perth and Brisbane. In recognition of our excellence in the insurance sector, Australasian Lawyer named Gilchrist Connell as the 2023 Insurance Specialist Firm of the Year. For the fourth consecutive year, Gilchrist Connell is one of only 31 firms recognised as an Australasian Lawyer Employer of Choice. Certified as a Family Friendly Workplace and Great Place to Work, we adhere to best practice in supporting employees to meet their work, family and wellbeing needs. We believe that partnering with sophisticated clients on high quality work and enjoying a rewarding personal life should not be mutually exclusive. The firm has a genuinely positive work culture, built on transparency in feedback, support of flexible working practices,? Click here to view more detail / apply for Senior Associate ? Public Liability

 
 
Purpose led, we are proudly member-owned and one of Australia's most iconic and trusted brands. We started by being a voice for safer roads and providing legendary roadside assistance, but now we do so much more. 
From spectacular holiday destinations, car rentals and boats on our waterways, to leading the EV charging roll-out to prepare for the future of driving, speaking out for change in government policy and supporting sustainable travel. 
Forget what you thought you knew about the NRMA ? take a look on the inside and you?ll discover that life with us is more than just a job ? it?s your chance to make a difference together. 

Bring your expertise in industrial relations and employment legislation to the team!
Join a purpose-led organisation to provide first line support to our people & leaders
Flexible working arrangements including work from home opportunities

What You'll Do
We currently ... Click here to view more detail / apply for Employee Relations Partner

Direct and lead the delivery of the Bank’s public education program.Direct a small specialist team to coordinate and deliver curriculum-relevant economics content at different stages of learning for high school and undergraduate university students.Work with communications specialists to broaden the Bank’s engagement with schools and the general public.As the Senior Manager, Public Education, you will be responsible for the strategic direction, design, implementation, monitoring and evaluation of the education program. You will oversee research and program evaluation to ensure the effectiveness of the education program in realising its strategic aims. Your team will also ensure that information about the Bank’s roles and functions is available to the public in formats suitable for different stages of learning and for different engagement needs.Your RoleDriving the development and implementation of a strategy for the public education program.Overseeing the development of curriculum-linked content to support economics students, and resources and professional development activities to support economics teachers.Overseeing the identification…

Click here to view more detail / apply for Senior Manager - Public Education

JOB SUMMARY

Assist Supervisors and managers to ensure that daily operations are run smoothly. Ensure all guests have a speedy check in and check out process in line with our Operating Procedures. Always greet guests with a smile. Be warm and friendly and ensure the Marriott’s Six Principles of Hospitality are practised all the time.

JOB RESPONSIBILITIES

• Assist Supervisors and managers to ensure that daily operations are run smoothly.
• Ensure all guests have a speedy check in and check out process in line with our Operating Procedures.
• Ensure amenity forms are raised for VIPs, Elite Members, repeat and long stay guests and ensure that Housekeeping and Room Service are informed.
• Run First Ten and Arrivals report to block rooms for arrival guests.
• Enrol guests in Marriott Rewards programme.
• Handle and solve guests’ complaints or assisting them with enquiries.
• Provide information about the hotel and the surrounding community.
• Maintain accurate room status information.
• Update guest profile.
• Programming of keys, e.g. for porters to bring out luggage, show rooms and for guests who lost their keys or not able to gain access to their rooms.
• Performing cashiering duties, e.g. post in charges, foreign currency exchange, checkout by cash or credit cards and selling of gift vouchers
• Cash/Bank Handling

· Process all payment methods in accordance with Accounting procedures and
policies.

· Follow property control audit standards and cash handling procedures (e.g., blind drops).

· Count bank at end of shift, complete designated cashier reports, resolve any
discrepancies, drop off receipts, and secure bank.

· Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times.

· Transport bank to/from assigned workstation, following security procedures.

· Set up and organize cashier workstation with designated supplies, forms, and
resource materials; and maintain cleanliness of workstation at all times.

• To ensure and follow established procedures and compliance as per LSOP guidelines.
• Any other duties as may be assigned from time to time.

JOB REQUIREMENTS

• Candidate must possess at least a Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
• No work experience required.
• Full-Time position(s) available.
• Rotating shift work basis.
• Able to start work immediately or within short notice period.

We regret that only shortlisted applicants will be notified.

ABOUT COCA-COLA EUROPACIFIC PARTNERS
Coca-Cola Europacific Partners is one of the leading consumer goods companies in the world. We make, move, and sell some the world?s most loved brands ? serving 600 million consumers and helping 1.75 million customers across 29 countries grow.  We combine the strength and scale of a large, multi-national business with an expert, local knowledge of the customers we serve and communities we support.
Our portfolio in Australia includes the Coca-Cola family of products, as well as loved brands like Sprite, Fanta, Mount Franklin, Kirks, Keri Juice, Powerade, Jim Beam, Canadian Club, Rekorderlig and Grinders Coffee.
We?re proud to be part of the Australian community and recognise the importance of giving something back. In addition to our efforts on wellbeing, recycling, and sustainability together with Coca-Cola ASEAN and South Pacific we distribute $1.1 million annually to local charities through the Coca-Cola Australia
... Click here to view more detail / apply for Legal Counsel ? Workplace Relations (13499)