Total 118 public relations officer job vacancies in Malaysia

**Job Responsibilities:**

- Develop and execute effective investor relations and public relations strategies to enhance client value and boost visibility in the investment marketplace.
- Cultivate strong relationships with investors, market analysts, and media outlets.
- Prepare communication materials such as corporate presentations, fact sheets, and press releases.
- Conduct thorough research and competitive analysis on stock performance of competing companies.
- Present research findings and updates on analyst reports to clients.

 

 

**Requirements:**

- Bachelor's degree in Finance, Accounting, Economics, or a related field.
- Minimum 4 years of experience in investor relations or research for manager position; 2-3 years for senior associate/assistant manager position.
- Strong interpersonal skills to effectively engage with staff, stakeholders, and investors.
- Excellent written and verbal English communication skills, with proficiency in presenting.
- Proficiency in Microsoft Office applications (PowerPoint, Word, Excel, etc.).
- Willingness to travel as required.

 

 

If you're passionate about investor relations and possess the required qualifications and skills, we'd love to hear from you! Join our team and play a key role in shaping our client's success in the investment marketplace. Apply now!

Perks & Benefits

• Commission and bonus
• Central location
• Company trips
• Personal leave
• Open culture
• Personal development opportunities

Job description:

• Conduct consultations with patients on treatments and procedures and remain professional and approachable throughout the process.
• To examine patients with care and compassion.
• To clarify and educate patients on healthcare and wellness.
• To document all medications, diagnoses, treatments and consultations.
• Respond to patient's medical/health problems by referring to their history and carrying out diagnosis, investigation, treatment, and referral as appropriate
  Contribute to the delivery of patient services with nurses, technicians, and other medical staff.
• Collect, record, and maintain patient information, such as medical history, reports, and examination results.
• Participate in research studies commissioned by the hospital board.
• The doctor is also passionate about the medical profession and able to serve people with love, care, and kindness. The doctor also understands that the medical profession is a field in the art of service provided to people.
• To assure compliance with SOP, regulations and medical protocols.
• To work together with the rest of the team members
• Willing to learn leadership & management skills.

 

Requirements:

• MBBS or Medical Degree from a recognized university.
• Registered with the Malaysian Medical Council.
• Possess Annual Practice Certification (APC).
• At least 6 year(s) of working experience.
• Well-groomed with a pleasant personality.
• Excellent interpersonal, communication, and leadership skills.
• Willing to work in JOHOR BAHRU.

 

Perks & Benefits

• Medical insurance
• Opportunities for promotion
• Professional development

Job Overview

Provide leadership for all aspects of the company’s operations with an emphasis on long-term goals, growth, profit and return on investment. 

Job Description 

• Develop high quality business strategies and plans ensuring their alignment with short-term and long-term objectives of the organisation.
• Oversee all operations and business activities to ensure they produce the desired results and are consistent with the overall strategy and mission.
• Propose high-quality investing projects for the Board’s approval to advance the business and increase profits.
• Present regular reports on the status of the company’s operations to the Board of Directors.
• Review the business operation performance, comparing them with the company’s objectives and taking appropriate measures to correct unsatisfactory performance and results.
• Set departments' high-level goals, objectives and plans, delegate effectively and closely monitor their operations.
• Conduct regular meetings to review progress, identify and resolve any issues regarding business operations.
• Enforce adherence to legal guidelines and in-house policies to maintain the company’s legality and business ethics
• Lead and motivate subordinates to advance employee engagement develop a high performing managerial team.
• Maintain a deep knowledge of the markets and industry of the company.
• Perform other related duties to benefit the mission of the organisation. 

Requirements

• Minimum Bachelor’s Degree in related field.
• Minimum five (5) years of working experience as CEO or in other senior managerial position in public listed company setting.
• Experience in developing profitable strategies.
• Strong understanding of corporate finance and performance management principles.
• Strong leadership and communication skills.

Perks & Benefits

• Nearby public transport
• Central location
• Personal development opportunities

#Preferable mandarin speaker, Sabahan and Sarawakian are welcome

Customer Service

• Smile and greet slot players and customers.
•  Provide friendly, courteous and efficient service to the slot prayers and customers.
• Ensure and alert of the comfort and safety of the slot players and customers.
• Assist in the bar counter during the absence of tea lady.
• Buy food for customers when needed.

Cashier

• Responsible for the cage operation and cash in the cage/ cash drawer according to SOP.
• Maintain the cage and keep cash drawer clean and safe.
• Make sure the cash drawer is always locked and not to leave the cage without permission from the Duty Shift in Charge.
• Handle receipts and payments based on Club policies and SOP.
• Count and verify cash amount at beginning of the shift and balance funds at the end of the shift.
• Verify physical loose coins and bundled paper money.
• Handle credit/ debit cards according to SOP.
• Complete cashier gaming forms and reports.

General

• Assist slot players and monitor the players are behaving properly according to house rules.
• Promote gaming programs to the players.
• Ensure all the slot machines are functioning properly and alert to Duty Shift in Charge/ report to technicians if any malfunction and breakdown.
• Attend to minor issues, such as bill jam, etc.
• Wipe and clean slot machines, tables and ensure business premises is always clean and in tidily manner.
• Wear uniform and name tag while on duty in business premises.
• Report any irregularity to the Supervisor/ Duty Shift in Charge.
• Any other duties and responsibilities assigned by the superior.

Perks & Benefits

• Open culture
• Night Shift Allowances
• Bonus & incentives

Global Track Warehouse is an international company that was founded in Australia. We manufacture industrial and agricultural rubber tracks and pads for mini excavators and agricultural machinery.

Our company is seeking to employ an enthusiastic person to join the customer service team in our Yass NSW office.

The successful applicant will need to be open to learning new skills and be able to work as a part of the team. It would be desirable if you have completed year 12, have strong computer and communication skills.
This position would suit someone with an understanding/interest of agricultural machinery and industrial excavators or is mechanically minded as parts interpretation is an important part of this position.

Duties will include, but are not limited to:
? Contacting new and existing customers regularly.
? Responding and quoting for rubber track and undercarriage enquiries.
? Aftersales follow up.
? Creating sales documents and processing payments.
? Administrative duties as directed.
? Possibility of attending national Field Days and visiting national dealerships.



Email your resume to: Julie.ms@globaltrackwarehouse.com

The stories begin here, at The Caledonian:

Standing proudly at the West End of Princes Street, and known locally as the “Caley”, The Caledonian is one of Edinburgh’s most iconic landmarks. This former Victorian railway-building hotel nestles in the shadow of the Edinburgh Castle, with its reputation for excellence has attracted international visitors and notable personalities for over a century.

We are delighted to celebrate The Caledonian’s 120th anniversary in Scotland’s capital, proudly celebrating and sharing it’s stories, anecdotes and memories throughout the hotel and beyond.

Click on the links to get a glance inside the doors of The Caledonian: Hotel Website, Instagram, Facebook, YouTube

WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE

Why do we enjoy working here? This is more than just a workplace.

· Here you have the opportunity to develop and discover yourself as much professionally as you do as a person.

· Here they support you and encourage your individuality.

· Here you will meet incredibly inspiring people you can call friends, for life.

· Here we are incredibly passionate about delivering special unforgettable moments to our guests and colleagues.

At The Caledonian, we are proud to guarantee every team member at the hotel a wage of at least £11.80 per hour!

We can coach, train and develop you to help find your passion - whether it is exploring your first role or your next step in the exciting world of hospitality.

A WORLD OF REWARDS

· Hourly Rate of £13.00 per hour (plus gratuities which are shared across the team/ and you will also be included in our fantastic upselling program).

· As a permanent contracted Team Member, you will enjoy time and a half for any overtime, including bank holidays.

· We are able to offer Full Time Shift patterns are between 6-2am and 2-10pm 3-11pm at weekends - you need to be able to work all shift patterns

· Smart uniform provided and laundered

· Free and healthy meals when on duty catering to a variety of dietary requirements

· Short Term accommodation to support your relocation from other areas of the UK or further (subject to availability)

· Grow your Career your next position could be as a Team Leader or Supervisor.

· Personal Development programmes designed to support you at every step of your career with our own Learning and Development Manager based at the hotel.

· Team Member Travel Program: discounted hotel nights from FORTY POUNDS per night around the world with GO HILTON! As well as a free stay at the hotel on the successful completion of probation

· 50% off Food and Beverages (subject to individual outlets)

· Holiday: 28 days including bank holidays

· Life insurance

· Modern and inclusive Team Member’s areas

· Recognition non-stop all year long!

· Birthday – join us for a team birthday dinner at the hotel

· Want to find out more - follow us on the HR Instagram

We look forward to explaining in detail the selection of magnificent benefits that you would expect from a global hotel organization like Hilton Worldwide.

If you understand the value of personalised attention and know how to treat even the most extraordinarily different experiences with the same rich level of guest service, you may just be the person we are looking for!

· You will join the Housekeeping team.

· You enjoy maintaining a clean and safe environment for the team and our guests. You will be cleaning all areas of the bedrooms, changing the blankets and duvets, dusting all surfaces and sanitising the bathrooms.

· Are you a dedicated, reliable and enthusiastic individual, eager to be part of a competitive and rewarding environment? Then this is the job for you!

· As this is a multifunctional position, you will be cleaning and preparing hotel rooms, public areas

· Comply with all Health & Safety and Personal Protective Equipment including the latest Hilton CleanStay protocol.

· Respect the privacy of others and maintain behaviour in line with company’s security, operating process and environmental polices

We look forward to welcoming you to our hotel and sharing with you the opportunity to work with our fantastic Leaders, who can coach, mentor and develop you in achieving your personal goals and your future hospitality career.

We are open to confidential conversations with candidates about the role as part of the application and recruitment process. Please email Elizabeth.jones@hilton.com if you have any questions in regards to the job opportunity.

EVERY JOB MAKES THE STAY.

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.

Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company

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Proud member of the Disability Confident employer scheme

Customer Relations Advisor

Competitive salary/package including company bonus, enhanced pension scheme, medical insurance, life assurance and 26 days holidays

A regional house builder seeks to appoint a Customer Relations Advisor to provide a positive and 5 star Customer experience.

This role is responsible for delivering the best customer experience through customer-centric communication, advice, support and guidance, whilst working closely with the regional customer care team to deliver support and service in a timely manner. You will be responsible for monitoring and tracking their internal system ensuring that all activity is processed and actioned within a proactive manor ensuring customer satisfaction and compliance to the New Homes Quality Code/Consumer Code at all times

Main Responsibilities:

• Effectively manage all Regional complaints, ensuring compliance to New Homes Quality Code at all times
• Facilitate all complaint responses ensuring all information is provided by the Regional team.
• Provide detailed report on all complaints and their status in weekly meetings
• Action and issuing of all Customer Care defects received through the system, maintaining service level agreements
• Weekly status checks on all outstanding defects on jobs that are on hold.
• Ensuring all actions are completed daily
• Monitoring and responding to all Regional Customer Care and Customer Service mailbox queries within agreed timescales
• Sourcing and identifying customers plot and development information plus investigation history on all current and previously reported matters
• Full administration and weekly updates of the 'Your Watch' database
• Producing monthly reports from the system and monthly KPI reports for Region
• Providing support to regional area offices in respect of customer queries
• Contacting customers post legal completion to understand their journey and experience, providing feedback to the Regional teams
• Positioning a recommend or non-recommend in line with customer's feedback and distributing this information to area offices

Customer Relations Advisor - Skills & Experience

• Essential in complaints handling and formal complaint response writing
• Experience working within a customer service role (essential)
• Experience working in a housebuilding company within a customer care role
• Team Player with excellent customer service, communication and interpersonal skills
• Professional telephone manner
• Strong written and verbal communication skills with focused attention to detail
• Good time management and organisational skills with the ability to multi-task and manage time effectively to meet deadlines

In return for your skills my client are offering a competitive salary and package inclusive of a company bonus scheme, pension, private medical, life assurance, share scheme and 26 days annual leave. In addition, the company are passionate about developing and supporting their employees to work to the best of their potential and encourage progression from within.

If you are interested in the Customer Relations Advisor opportunity and would like to apply, please contact Deena at Fawkes & Reece on 01204 554 884 or apply via the link provided.

Please see attached job description and person specification for full details of the role and responsibilities.

The job description and person specification gives you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate. Still have questions? The recruiting manager would love to hear from you, their contact details can be found in the job advert. We can get a lot of applications for some roles so to be in with the best chance of being shortlisted please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job. Although vaccination against COVID-19 is not mandatory, we are strongly encouraging colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve. Find out more about the community difference here. Good luck! We cant wait to meet you and welcome you to #teamKCHFT, #cometocommunity.

Our client, based in Dordon, immediately requires a Sales Coordinator. 6 month temp/perm contract to cover maternity leave - Possible permanent position due to increased headcount in the department planned for October 2024. Duties include liaising with clients from retail/merchants and contractors in regards to their queries/orders/delivery times etc.

The Role: Contributing towards company targets by way of meeting and/or exceeding set sales targets as an individual and contributing to the teams. Managing a portfolio of accounts to achieve long-term success by developing positive relationships with customers. Act as a consultative partner to anticipate customers’ current and future needs to generate orders. Following up samples and quotations, converting these to sales. Ensuring accounts are constantly aware of active promotions available, following up and generating new business through own initiative, social media and marketing activity to increase sales. Resolving conflicts, taking ownership and providing solutions to customers in a timely manner. Managing a dedicated Area Sales Managers diary; ensuring customers are visited on a regular basis. Using internal tools and systems, to manage the day to day running of your data, ensure systems are maintained and updated at all times. Liaising with other departments including Transport, Accounts, Marketing, Laboratory and Production. Creating KPI and tracker reports as required by business. Undertaking duties in accordance with all relevant management systems and controls. Suggesting actions to improve sales performance and identify opportunities for personal growth in order to promote products with greater understanding and confidence Undertaking duties in accordance with all relevant management systems and controls. Our client offers: Monday to Friday 09:00 - 17:30 £11.70 37.5 hours per week 1 hr unpaid break Onsite car park Canteen Qualifications / Experience required Proven experience of working in a customer sales partnering role and able to demonstrate results Previously gained sales experience within a similar industry Ability to deliver excellent consultative advice to improve the customer experience and their business to generate sales Understanding of sales performance and ability to work to targets Excellent interpersonal skills and rapport building skills. Ability to translate customer account history into opportunities to up-sell and cross-sell. Experience of working in an environment which conforms to management standards, such as ISO9001. Knowledge of CRM software (or equivalent) and MS Office, (MS Excel in particular) Problem solving with a positive and proactive attitude Excellent attention to detail, particularly relating to data entry Committed to ongoing learning / training to build knowledge and understanding Excellent negotiation and communication skills, both written and verbal Ability to deliver projects and answer enquiries on time Good level of education Other benefits of working for The Best Connection Group Ltd include: Weekly pay Online payslips Pension contribution Ongoing temporary assignment 28 days Paid Annual Leave pro-rata for PAYE (inclusive of statutory holiday)

Benefits & Requirements:
- Hourly rate as above (not age dependent)


All vacancies are available and correct at the time of posting. Some details may be subject to change.

Our client, based in Dordon, immediately requires a Sales Coordinator. Temp position of 12 weeks minimum covering long term sickness. Duties include liaising with clients from governing bodies/contractors and specifiers in regards to their queries/orders/delivery times etc. No cold calling.


The Role: Contributing towards company targets by way of meeting and/or exceeding set sales targets as an individual and contributing to the teams. Managing a portfolio of accounts to achieve long-term success by developing positive relationships with customers. Act as a consultative partner to anticipate customers’ current and future needs to generate orders. Following up samples and quotations, converting these to sales. Ensuring accounts are constantly aware of active promotions available, following up and generating new business through own initiative, social media and marketing activity to increase sales. Resolving conflicts, taking ownership and providing solutions to customers in a timely manner. Managing a dedicated Area Sales Managers diary; ensuring customers are visited on a regular basis. Using internal tools and systems, to manage the day to day running of your data, ensure systems are maintained and updated at all times. Liaising with other departments including Transport, Accounts, Marketing, Laboratory and Production. Creating KPI and tracker reports as required by business. Undertaking duties in accordance with all relevant management systems and controls. Suggesting actions to improve sales performance and identify opportunities for personal growth in order to promote products with greater understanding and confidence Undertaking duties in accordance with all relevant management systems and controls. Our client offers: Monday to Friday 09:00 - 17:30 £11.70 37.5 hours per week 1 hr unpaid break Onsite car park Canteen Qualifications / Experience required Proven experience of working in a customer sales partnering role and able to demonstrate results Previously gained sales experience within a similar industry Ability to deliver excellent consultative advice to improve the customer experience and their business to generate sales Understanding of sales performance and ability to work to targets Excellent interpersonal skills and rapport building skills. Ability to translate customer account history into opportunities to up-sell and cross-sell. Experience of working in an environment which conforms to management standards, such as ISO9001. Knowledge of CRM software (or equivalent) and MS Office, (MS Excel in particular) Problem solving with a positive and proactive attitude Excellent attention to detail, particularly relating to data entry Committed to ongoing learning / training to build knowledge and understanding Excellent negotiation and communication skills, both written and verbal Ability to deliver projects and answer enquiries on time Good level of education Other benefits of working for The Best Connection Group Ltd include: Weekly pay Online payslips Pension contribution Ongoing temporary assignment 28 days Paid Annual Leave pro-rata for PAYE (inclusive of statutory holiday)

Benefits & Requirements:
- Hourly rate as above (not age dependent)


All vacancies are available and correct at the time of posting. Some details may be subject to change.

Your opportunity:
? Manage and advise on complex conduct and performance matters, including for senior public servants under the Framework for oversight of senior public service employee complaints devolved by the Crime and Corruption Commission
? Work in a small, dynamic team to foster meaningful collaborations with external and internal stakeholders, guiding the creation and implementation of sector-wide policies to enhance the public sector workforce's efficiency, performance, conduct, and policy understanding.
? Assess data and trends to design effective solutions for managing performance and conduct while mentoring team members in their understanding of legislative and policy frameworks within the public sector, including delivering comprehensive HR briefings, and actively engaging in inter-departmental and inter-governmental collaboration
 
About you:
? You will be an outcome-focussed leader with practical experience in providing advice to leaders in the public sector on a variety of human resources or
... Click here to view more detail / apply for Principal Consultant, Public Sector Commission

If you would like further insight into the role of a public health nurse, we encourage you to contact us and arrange to spend some time in practice with one of our practice assessors. This will provide you with an opportunity to develop your understanding as well as ask questions in an informal setting. Please contactkathryn.oxley@nhs.net and advise her of your name and the area within Hertfordshire that you would like to visit. Personal Statement - You are required to write a personal statement in the Supporting Information area of the application form. You should use this to demonstrate excellent written and communication skills. Please also refer to the person specification to ensure that you fully address all of the essential criteria. We want to know why you are the best person for this role. When discussing your aptitudes, you should state how they are relevant to current public health nursing practice. You must be clear about the career pathway you are applying for and you must demonstrate good knowledge of the role. Please keep within the word limit of 750 words. If you exceed the word count the shortlisting panel will not read or consider any text beyond 750 words. Please ensure you also state which University you would like to be considered for i.e. University of Hertfordshire or Brunel University London. This is a full time position for the year of training and annual leave is only permitted within specific time periods. Closing Date- The closing date for applications is midnight onSunday7thMay Midnight. Shortlisting After the closing date all applications are processed and shortlisted for interview. We are aiming to provide a response via email by 8thMay2024. Shortlisted candidates will be informed first. Interviews -will be held in two stages. If shortlisted for interview you must be available to attend both parts of the interview during week commencing 3rdJune 2024as follows; Part 1:Half day, face to face session on 3rdJune2024at Robertson House, Stevenage. Part 2:1-hour interview to be held face to Face at Howard Court on 4th/6th of June(MS Teams options will only be considered in exceptional circumstances). Candidates who have already applied for this years SCPHN Programme should not apply We will contact you via email to advise the date/time of your interview. HCT will conduct joint interviews with the University of Hertfordshire andBrunel University London. The process will include a face to face group activity plus a presentation and formal interview which will last 40 minutes (including a 10 minute presentation). The interview panel will consist of University Lead, Professional and Education Leads for Public Health Nursing (HCT). Sponsorship by HCT will only be offered on acceptance from the University of Hertfordshire/Brunel University London of your educational suitability. Under the NHS terms and conditions of employment, trainees are paid at the pay band assessed under the NHS Job Evaluation Scheme for the role undertaken whilst training.Specialist Community Practitioner Student (School Nurse) training role has been evaluated at band 5 in accordance with HCTs terms and conditions of appointment guidelines. Internal staff wishing to train in a different specialty (e.g. a current HCT adult community nurse wishing to train as a public health nurse) will not be seconded and must resign from their current position. There is no guarantee of a band 6 post on completion of training. However, within the contract you will be expected to apply for available public health nursing posts in Hertfordshire on qualifying and remain in post for 2 years. The Trust will pay your course fees which includes, but is not limited to mandatory fees (including the index fee), practice assessor costs, travel expenses when in clinical placement only, recruitment and/or management support costs and other ancillary costs incurred to support you through the course as the Trust may decide (the Course Fees"). Unless there are exceptional circumstances (as decided by the Trust) you will be liable to pay back, within 2 years of completing the course, all or a proportion of the Course Fees (currently estimated to be £4000) to the Trust in the following circumstances: a) if you cease employment before you attend the course but the Trust has already incurred liability for some or all of the Course Fees; or b) if you cease employment prior to completing the course or fail to successfully complete the course; or c) if you do not take up permanent employment within the Trust as a qualified public health nurse on successful completion of the course when positions were available: or d) if you take up permanent employment within the trust but do not remain in employment for at least 24 months after the date on which you begin permanent employment. Placements will be offered county wide and will be decided once all interviews have taken place. Please see the attached Locality map. Whilst we take into consideration where you live, placements may require you to travel anywhere in Hertfordshire. Prospective student applications will be shared with the University of Hertfordshire and all data will be shared with East of England SHA. Dependent on your base location, there may be a high-cost area supplement of 5% of basic salary per annum. A full valid driving license and access to a car to use for business purposes is essential (unless you have a disability as defined by the Equality Act 2010). This role will require you to drive within Hertfordshire on a daily basis. Any offer of permanent employment made by Hertfordshire Community NHS Trust will be subject to a contractual 26-week probationary period. NB: If you have a Hotmail email account please check your "Junk Folder" as emails from NHS accounts are sometimes placed there and not in your inbox. For further details and/ or to arrange an informal visit with a practice assessor please contact: Kathryn Oxley PA to Professional and Educational Lead for Public Health Nursing Kathryn.oxley@nhs.net

With the support of appropriate training and competency assessment, to deliver services as part of the 0-19 years Healthy Child Programme Work as part of the 0-19 pathway to deliver planned programmes of care under the direction of the Locality Specialist Community Public Health Nurses (SCPHN). This will involve onward referrals as required To manage own caseload for the identified children and young people Deliver the role in a variety of settings e.g. schools, clinics, client homes, community venues To support Children Families and Young People to ensure that their voices are heard and taken into account within service development To assist the Duty Clinician in the delivery of Text Us and ChatHealth and Duty Desk with the smooth administration of incoming clinical correspondence and allocation of referrals on a rotational basis and to support with the Services digital offer To deliver 1 and 2 year reviews, transfer in contacts, school health assessments as required when competency has been demonstrated. This may include contact with some vulnerable families under the direction and supervision of a SCPHN qualified practitioner Actively participate in the delivery of a service for identified health priorities in accordance with referral criteria Attend events that enable the service to be promoted as required/appropriate Review records of children moving in/out of the area according to agreed guidelines/protocols Assist in the delivery of Public Health group activities as identified through needs assessment/ trend of referrals eg themed drop ins, health days Report back any concerns to the HCP 0-19 Team Leader or Locality SCPHN Adhere to the local Safeguarding Childrens Board and safeguarding adult guidelines and procedures and attend relevant training Participate in Safeguarding, Team around the Child/Family, Child in Need, Child Protection and Family Support Processes for vulnerable children and young people. This may include attendance at conference and report writing when assessed to be competent and under the direction of a SCPHN To support Children Families and Young People to ensure that their voices are heard and taken into account within service development To assist the Duty Clinician in the delivery of Text Us and ChatHealth and Duty Desk with the smooth administration of incoming clinical correspondence and allocation of referrals on a rotational basis and to support with the Services digital offer To lead child health clinics

To work as part of a team leading the 019 Healthy Child Programme. The role of the School Nurse is to promote good health and prevent ill health in young people, families and communities. School Nurses do this through raising awareness of and identifying unmet health needs, and initiating, developing, implementing, and evaluating plans of care. The School Nurse will work within a defined area, assessing need, delegating and supervising work within the team. They promote early intervention, health promotion, advocacy, empowerment, social inclusion and the reduction of health inequalities. The School Nurse works in partnership with young people, families, schools, communities, primary care, statutory & voluntary services and other partner agencies, in order to facilitate health-enhancing activities. School Nurses use and establish networks within the community in order to inform, influence and implement policies which affect health outcomes. The School Nurse will work within a defined area, assessing need, delegating and supervising work within the team. They promote early intervention, health promotion, advocacy, empowerment, social inclusion and the reduction of health inequalities. The School Nurse works in partnership with young people, families, schools, communities, primary care, statutory & voluntary services and other partner agencies, in order to facilitate health-enhancing activities. School Nurses use and establish networks within the community in order to inform, influence and implement policies which affect health outcomes. Main Duties and Responsibilities To work as part of a multidisciplinary team to identify the health needs of children and young people, their families and the school community and contribute to developing a strategy to address the identified needs in the school and the community To use knowledge and skills to assess, plan, implement and evaluate individual health care plans and be responsible for the management in school of children with complex health needs To carry out shifts within the 5-19 duty desk receiving all incoming communication and referrals to the service, liaising with key stakeholders, parents/carers and young people To assist schools in establishing procedures for medicine management To provide and promote appointment clinics for pupils and their families, parent and carer Support Groups, home visits and Health Needs Assessment To provide contact with young people via Chat Health text messaging service Respond to health needs assessments by referring to other professionals (i.e.: GPs, consultants, mental health team), and statutory and voluntary agencies (i.e.: social care) To support children and young people and their families with emotional and behavioural development To advise their client group on the promotion of health and the prevention of illness To link practice with local and national targets and deliver public health programmes based on current priorities and targets To plan evidence-based health promotion programmes, order resources, compile teaching plans with aims, objectives and outcomes, and evaluate the sessions To act as a health link for other agencies, e.g. Education welfare, OCYPs voluntary services, public and private agencies and work closely with partner agencies to promote the health and wellbeing of children, young people and families To work with the Locality Lead to support children, young people and families who are considered to be vulnerable or at risk. To adhere to current safeguarding procedures and participate in child protection case conferences and case review meetings as required Participate in all statutory processes in respect of safeguarding including provision of witness statements, court reports and court attendance Identify children with special educational needs and disability and facilitate support and referrals to maximise developmental potential. Act as a key worker when indicated, ensuring effective, efficient and appropriate care plans To clinically triage the single point of access and Chat Health as required in accordance with agreed procedures To provide cover for colleagues as requested by your manager Demonstrate reflective and evidence-based practice and use this to influence strategy and policy development To hold a special interest role and support other staff within the locality and service To contribute to the development of local policies and procedures relevant to their area of work To take responsibility for their own clinical practice including clinical supervision and to adhere to the NMC code of conduct To actively participate in reflective practice development through annual clinical observations To maintain live mentor status and contribute to a learning environment for SCPHNs, return to practice SCPHNs, new staff members and pre-registration students Communication To communicate complex and sensitive information concerning the child or young persons condition to the childs parents/carers and young person. Able to communicate effectively using appropriate methods and recognising barriers to communication To communicate within the multi-disciplinary team and model effective team working and communication skills, supporting change within the service To develop links with schools, childrens centres and other agencies involved in promoting childrens well-being To work closely with other professional teams and key stakeholders including service users, statutory and non-statutory organisations To act as first line response to complaints working within national and corporate guidelines To contribute to the training of students of nursing and other disciplines, during community experience programmes Budgetary Responsibility To maintain stock control To demonstrate responsible use of resources, with an awareness of budgetary restraints To ensure health monitoring equipment is operating to a high standard, maintained and calibrated Take responsibility to minimise incurred expenditure e.g. Mileage, telephone calls use of stationary etc. People Management To contribute to the training of students of nursing and other disciplines, during community experience programmes Maintaining own professional development and requirement to take part in appraisal and KSF process To delegate work to other members of the team related to their capabilities and competencies, ensuring there is clarity regarding the feedback mechanisms To ensure appropriate delegation, allocation and supervision of work and packages of care to the skill mix team. To include caseload support, monitoring and counter signing records on completion of the allocated intervention work Research & Development Activity Contributes to clinical audit and research highlighting unmet needs within the practice population Contributes to the maintenance of the Health Profile of the practice population Clinical and Practice Governance Observe and maintain strict confidentiality with regards to any patient/family/staff/records and information in line with the requirements of the Data Protection Act Any data that is taken/shared as part of a phone call or transported, faxed or transferred electronically must be undertaken with regard to the Trust Information Governance and Information Security policies The post holder must adhere to the Trust risk assessment and risk management processes The post holder must adhere to infection control policies and procedures It is a condition of your employment that you are currently registered with the NMC and it is your responsibility to maintain your professional registration Undertake mandatory training and any other training relevant to the role as required by Cambridgeshire Community Services NHS Trust The post holder must participate in clinical and other audits as required Provide patients and their families /carers with information on standards they should expect from the team Participate in reflective/ clinical supervision on a regular basis Participate and lead caseload review within the locality The post holder is required to participate in relevant emergency preparedness process for their team To write records in a concise, accurate and timely manner in line with Cambridgeshire Community Services Record Keeping Policy To participate in clinical pathway developments and service improvements General Safeguarding people responsibility Safeguarding children and adults at risk of abuse or neglect is a collective responsibility. There is an expectation that all staff develop and maintain their role relevant safeguarding people competencies and comply with local safeguarding partnerships practice. Alongside this employee who are registrants are reminded of their professional duty of care. Safeguarding means protecting a citizens health, wellbeing and human rights; enabling them to live free from harm, abuse and neglect. It is an integral part of providing high-quality health care. Those most in need of protection include: Children and young people Adults at risk, such as those receiving care in their own home, people with physical, sensory, and mental impairments, and those with learning disabilities. The post holder must at all times carry out their duties with regard to Cambridgeshire Community Services NHS Trust Workforce Diversity and Inclusion Policy. To be aware of the responsibilities of all employees to maintain a safe and healthy environment for patients, visitors, and staff. All post holders must adhere to the code of conduct on confidentiality and be aware of and adhere to all Trust policies and procedures. This job description is intended only as a guide to the range of duties involved. The post holder will need to be flexible and adaptable in order to respond to other duties that may be required from time to time and the changes and developments within the Trust.