Total 9 Senior Executive operations advisor job vacancies in selangor

Responsibilities:

• Ensure high levels of customer satisfaction through excellent sales service.
• Attend training and review sessions for continuous self development
• Identify customers' needs and wants.
• Recommend and match customer needs.
• Build excellence relationship with customers for potential cross sell and up sell.
• Manage clients portfolio.
• Recruit and build your own sales team.
• Leading the team together with company direction. 

Requirements:

• Only MALAYSIAN applicants.
• Preferably Diploma and above qualifications.
• Preferably at least 2 years working experience.
• Have own transport.
• Good understanding of sales principles and customer service practices.
• Track record of over-achieving sales quota.
• Strong communication and interpersonal skills.
• Customer service focus.
• Friendly, helpful, confident and engaging personality.
• Basic administration skills.

Perks & Benefits

• Commission and bonus
• Central location
• Flexible working hours
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Open culture
• Personal development opportunities

職責：

• 透過卓越的銷售服務確保高水準的客戶滿意度。
• 參加培訓和複習課程以持續自我發展
• 確定客戶的需求和願望。
• 推薦並匹配客戶需求。
• 與客戶建立卓越的關係，以實現潛在的交叉銷售和追加銷售。
• 管理客戶投資組合。
• 招募並建立自己的銷售團隊。
• 帶領團隊與公司方向一致。

要求：

• 僅限馬來西亞申請者。
• 最好有文憑及以上資格。
• 最好有至少2年工作經驗。
• 有自己的交通工具。
• 很好地理解銷售原則和客戶服務實踐。
• 超額完成銷售配額的記錄。
• 較強的溝通和人際交往能力。
• 客戶服務重點。
• 個性友善、樂於助人、自信、迷人。
• 基本的管理技能。

津貼和福利

• 佣金和獎金
• 中心位置
• 彈性的工作時間
• 休閒著裝要求
• 免費小吃/歡樂時光
• 定期團隊活動
• 公司旅行
• 開放文化
• 個人發展機會

Position Summary:

The role of an Operations Executive in freight forwarding is crucial to ensuring the smooth and efficient movement of goods from one location to another. Operations Executives in this field are responsible for managing various aspects of the logistics process, from the initial booking to the final delivery. Models and acts in accordance with our guiding principles and core values.

Key Responsibilities:

• Responsible for day-to-day coordination, execution and tracking of sea import, export as well as transshipments.
• Liaise with oversea offices and agents.
• Prepare of essential shipping documentation on a daily basis.
• Follow up and updating customers on their import/export shipments.
• Communicate with carriers, terminals, customs brokers, truckers and oversea agents.
• Ensure all shipment documentations are compliant with customs rules and regulations.
• Maintain effective relationships with clients, carriers, forwarders, customs etc. and ensure an impeccable service.
• Troubleshoot challenges that might affect the operational activities.
• Negotiate and book cargo with shipping lines.
• Complete customs clearances and ensure full compliance to any relevant regulations.
• Manage documentation flows; This includes all operational transactions such as bills of lading (B/L), packing lists, commercial invoices and certificates of origin, licenses etc.
• Coordinate the collection/delivery processes and manage this until the final destination according to customers’ requirements.
• Work in a small, harmonized team and cover all aspects of the forwarding process.
• Other ad-hoc tasks, urgent duties and projects as well as assignments.

Job Highlights

• Inhouse training and upskilling programs.
• Passionate, innovative and energetic work culture.
• Career development, advancement and growth potential.

職位概要：

貨運代理中營運主管的角色對於確保貨物從一個地點順利且有效率地運送到另一個地點至關重要。該領域的營運主管負責管理物流流程的各個方面，從最初的預訂到最終的交付。按照我們的指導原則和核心價值行事。

主要責任：

• 負責海運進出口及轉運的日常協調、執行與追蹤。
• 與海外辦事處和代理商聯絡。
• 每天準備必要的運輸文件。
• 追蹤並更新客戶的進出口貨物狀況。
• 與承運人、碼頭、報關行、卡車司機和海外代理商溝通。
• 確保所有裝運文件均符合海關規則和規定。
• 與客戶、承運人、貨運代理、海關等保持有效的關係，確保提供無可挑剔的服務。
• 解決可能影響營運活動的挑戰。
• 與航運公司談判並預訂貨物。
• 完成清關並確保完全遵守任何相關法規。
• 管理文件流程；這包括所有營運交易，例如提單 (B/L)、裝箱單、商業發票和原產地證書、許可證等。
• 根據客戶的要求協調收集/交付流程並管理直至到達最終目的地。
• 在一個團結的小團隊中工作，涵蓋轉發過程的各個方面。
• 其他臨時任務、緊急職責和項目以及指派。

工作亮點

• 內部培訓和技能提升計劃。
• 充滿熱情、創新、充滿活力的工作文化。
• 職業發展、進步和成長潛力。

• Position: Assistant Manager, Warehouse Operations.
• Salary: RM 4000-6000.
• Job location: North Port, Port Klang.

About the company
Our client is a integrated transport and logistics company,providing international freight forwarding and logistics services across Asia, Australia and Europe/America continents. Currently they have an opportunity for the right person to manage their 3PL facilities located at West Port and North Port in Port Klang area. They are looking for experienced and inspirational leader to lead the warehouse operation team in North Port and West Port, Port Klang.
Roles & Responsibilities
As Assistant Manager for the warehouse operation activities, the role is hands on and varied and it is imperative that leadership is displayed by hands on approach to all aspects which will involve picking and packing clients orders in a high volume and high pressure  environment, maintaining a clean and tidy warehouse, dispatching of freight of freight using computerized software. This role requires to deputize for Warehouse Operations Manager as and when required.
The overall responsibilities will be:
*Manage and responsible for overseeing the day-to-day operational activities of the warehouse.
*Manage and direct inbound/outbound operations/shipments, oversee inventory functions and direct, lead and revise the  implementation of contingency plans,if required.
*Ensure customer orders are dispatched in accordance with the agreed service agreement.
*To manage and supervise a team of warehouse staff to carry out and support daily operation activities, ensuring effective distribution and inventory system within the logistics facilities. 
*Responsible for the overall warehouse inventory accuracy and annual stock take and integrity.
*Ensure that all operations at the warehouse are compliant to safety,environmental and health standards.
Requirements: Candidate profile
The ideal candidate for this role will be someone well organized with a solid 5-8 years experience in warehouse operations, picking and packing ,customer services or similar environment preferred, and have the ability to communicate effectively with their team and customers.
-Male preferred; age 30-45.
-Diploma or degree in Supply Chain/Logistics Management or Business.
-A forklift license would be ideal,useful and beneficial.
-Previous experience in managing 3PL facility a huge advantage and highly desirable.
-Demonstrated supervisory role in previous experience of managing 3PL warehouse operations.
-Knowledge of both warehouse and logistics practices.
-Good communication and people management skills.
-Good organization skills and ability to oversee others.
-Computer literate with basic knowledge of Excel, Word applications.

HOW TO APPLY
Interested candidates are hereby invited to apply by forwarding a copy of your resume for our review. You may apply online via JOBSTORE by clicking the apply button to submit your application.
Alternatively,candidates may forward their resume to us directly via our E-mail at jobs@chrisjac.com.my

Perks & Benefits

• Casual dress code
• Personal leave
• Open culture

• 職位： 助理經理，倉庫運作。
• 薪資：RM 4000-6000。
• 工作地點：巴生港北港。

關於公司
我們的客戶是一家綜合運輸和物流公司，提供橫跨亞洲、澳洲和歐洲/美洲大陸的國際貨運代理和物流服務。目前，他們有機會讓合適的人來管理位於巴生港地區西港和北港的 3PL 設施。他們正在尋找經驗豐富且鼓舞人心的領導者來領導巴生港北港和西港的倉庫營運團隊。
角色和職責
作為倉庫營運活動的助理經理，角色是親力親為且多種多樣的，必須透過親力親為的方式在各個方面展現領導力，這將涉及在大批量和高壓環境下挑选和包裝客戶訂單，保持倉庫乾淨整潔，貨物調度採用電腦軟體。此角色需要在需要時代理倉庫營運經理的職務。
整體職責是：
*管理並負責監督倉庫的日常營運活動。
*管理和指導入庫/出庫操作/貨運，監督庫存功能，並根據需要指導、領導和修改應急計劃的實施。
*確保客戶訂單依照約定的服務協議出貨。
*管理和監督倉庫員工團隊進行和支援日常營運活動，確保物流設施內有效的配送和庫存系統。
*負責整個倉庫庫存的準確性和年度盤點及完整性。
*確保倉庫的所有作業符合安全、環境和健康標準。
要求：候選人簡介
該職位的理想候選人將是組織良好的人，在倉庫運營、揀選和包裝、客戶服務或類似環境方面擁有 5-8 年的豐富經驗，並有能力與團隊和客戶進行有效溝通。
-男性優先；年齡30-45歲。
-供應鏈/物流管理或商業文憑或學位。
-堆高機許可證是理想的、有用的和有益的。
- 擁有管理 3PL 設施的經驗是一個巨大的優勢並且非常理想。
- 在管理 3PL 倉庫營運的經驗中表現出監督角色。
-了解倉庫和物流實務。
-良好的溝通及人員管理能力。
-良好的組織能力和監督他人的能力。
- 具備電腦操作能力，具備 Excel、Word 應用程式的基本知識。

如何申請
特此邀請有興趣的候選人透過轉發您的履歷副本進行申請，以供我們審核。您可以透過JOBSTORE線上申請，點擊「申請」按鈕提交您的申請。
或者，候選人可以透過我們的電子郵件jobs@chrisjac.com.my直接將簡歷轉發給我們

津貼和福利

• 休閒著裝要求
• 事假
• 開放文化

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Job Responsibilities :

The Technical Support Specialist is responsible for delivering high-quality technical assistance to customers, ensuring prompt and effective resolution of issues related to our products. The role involves proactive problem-solving, excellent communication, and collaboration with internal teams. The ideal candidate possesses a strong technical background, customer-focused mindset, and the ability to thrive in a dynamic environment. Key responsibilities include responding to customer inquiries, troubleshooting technical problems, creating documentation, conducting training sessions, and maintaining service quality. This position offers an exciting opportunity for individuals who are passionate about technology and dedicated to delivering outstanding customer support.

• Respond to customer inquiries and technical issues via phone, email, or chat in a timely and professional manner.
• Troubleshoot and diagnose technical problems, providing step-by-step solutions or escalating issues to the appropriate team if necessary.
• Collaborate with other departments to resolve complex customer issues.
• Develop a deep understanding of our products and services to provide accurate and effective technical assistance.
• Stay updated on product features, updates, and industry trends to enhance support capabilities.
• Provide feedback to the product development team based on customer interactions to improve product functionality.

Pre-Requisites :

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology or equivalent.
• Required language(s): Bahasa Malaysia, Mandarin, English
• Multilingual especially with the ability to read and write in Mandarin.
• At least 1 year(s) of working experience in the related field is required for this position.
• Applicants must be willing to work in I-City.
• Preferably specializing in Technical & Helpdesk Support or equivalent.
• Full-Time position(s) available.

Are you game?

PRIMARY RESPONSIBILITIES

• Act as an effective Focal Point of contact/Key Account Manager in partnership with the client from various businesses in providing broad range of the HR solutions and strategic plans to support client in delivering the best HR practices that align with the business needs and achieve the business goals.
• Responsible to manage the HR operation team for specific the client, particularly on manpower mobilisation (including work permit).
• Responsible for planning, executing and managing the day-to-day human resources initiatives and operations matters related to TSS manpower supply.
• Maintains payroll information by designing standard operating procedure; directing the collection, calculation, and entering of data for TSS manpower supply.
• Responsible to pay contractor and compiles payroll information by managing payroll preparation; completing reports; maintaining records.

 

SPECIFIC RESPONSIBILITIES

• Update payroll records by reviewing and approving changes in exemptions, insurance coverage, deductions, job titles, and department/division transfers given by clients.
• Prepare reports by compiling summaries of earnings, taxes, deductions, leaves, and allowances to the clients.
• Determine payroll liabilities by approving the calculation of employee’s income and social security taxes, and employer's social security, and workers compensation payments.
• Provide payroll information upon requests.
• Maintain payroll guidelines by writing and updating policies and procedures.
• Comply with federal, state, and local legal requirements by studying existing and new legislation; enforcing adherence to requirements; advising management on needed actions.
• Establish strong working relationship with internal and external partners to enhance the effectiveness of the HR deliveries. I.e. clients, local authorities, professional bodies and others.
• Complete operational requirements by scheduling and assigning employee; follow up on work results.
• Handle and coordinate HR related issues such as on-boarding, benefits, employment terms compliance, disciplinary issues and exit procedures for the contractors.
• Prepare management reports on activity, budget and other ad hoc projects to the management and clients.
• Liaise with client for the necessary procedure and approvals in order to prepare billing instruction and ensure all the invoices are billed on time.
• Coordinate and arrange meeting within the department and clients for the quarterly service review.
• Designing and delivering Client specific presentations.
• Adherence to applicable Quality Management System by exercising necessary standard and process when carry out your responsibilities in executing, fulfilling and ensuring at all times the compliance of the QMS requirements.
• Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
• Perform any other responsibilities as assigned by your reporting manager and/or Senior Management

If you are looking to excel and make a difference, take a closer look at us…

If you are looking to excel and make a difference, take a closer look at us…

The Personal Financial Services Operation & Customer Service Executive's key responsibility is to engage with walk-in customers for transaction processing followed by need based discussion with customers for cross selling. Additionally you will also be the first point of contact to recommend Bank’s products and services to customers and be responsible for high levels of Customer service and seamless transactions.

Sales & Service

• Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;

• Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops; 

• Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;

• Assist in calling up customers for service / sales interactions;

Operations

• Carry out Branch RCSA through sample checking and effective rectification as applicable;

• Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner;

• Over-ride transactions as per Bank defined transaction limits;

• Responsible for overall branch cash holding and end of day cash balancing (applicable for Chief Cashier);

• Comply with staff rotation guidelines through inter-branch/region transfer as part of operational risk mitigation;

• Observe and comply with the Bank’s Code of Conduct & Ethics;

Other Responsibilities

• Maintain confidentiality of customers and Bank’s information in a responsible manner;

• Keep a clean, organized work area and maintain a professional appearance;

• Attend all trainings as applicable including e-learning/Workday;

• Filing of reports;.

• Where needed, assist in branch housekeeping activities, including but not limited to moving of carton boxes, retrieving of vouchers from storage, etc;

• Carry out other duties as assigned periodically.

Requirements

Education/Qualification

• Malaysian citizen

• Fresh graduates or candidates with relevant work experience are welcome to apply

Experience

• Related working experience in financial institution or related field

• Possess customer interaction / cash handling / transaction processing / sales experience

Special Skills

• Basic banking knowledge

• High level of integrity and accountability

• Excellent service mindset and communication skills and cross selling skills

• Professional appearance and courtesy

Certification/Licensing Requirements (optional)

• FIMM / UT license

• PCE & TBE license

What’s next?

• Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.

• Should you be shortlisted for the role, we will send you an invitation via email for an interview. You can also check on your application status by logging into your candidate account.

Realise your full potential at Hong Leong Bank by applying now.