Total 1,859 office administrator job vacancies in Information Technology category in Malaysia

Job Scope:

• Managing manage service client help desk tickets & prioritize according to SLA and severity.
• Recognize and escalate complex issues.
• Server setup and configuration - RAID, Windows Server OS, firmware upgrade. 
• Hardware and Software Setup configuration, and maintenance of desktops, laptops, printers, and other hardware.
• Laptop/Desktop configuration – Domain Join, Outlook configuration, Software installs.
• Computer software and hardware troubleshooting.
• Diagnose and repair minor network and server issues.
• Employee onboarding (Account creation O365, in-house System, O365, AD, , etc.)
• Employee offboarding (account deactivation, data transfer, email access, equipment gathering).
• Reaching out to vendors for warranty claims.
• Onsite visit manage service client maintenance support weekly or as needed.
• Provide on-site support to handle various issues based on incoming customer incidents/requests.
• Documenting and analyzing technical issues and customer interactions
   

Required:

• 2-3 years of corporate IT Help Desk experience
• Experience providing hardware and software support primarily on Windows laptops/desktop
• Experience working with Windows 7/10, Windows servers 2008-2019
• Experience working with MS Office suite including email clients (Outlook)
• Experience with ticketing systems and helpdesk processes

Perks & Benefits

• Commission and bonus
• Travelling Allowance (travel stipends, transportation, etc.)
• Flexible working hours
• Casual dress code
• Regular team activities
• Company trips
• Annual Leave / Medical Leave
• Medical Claim
• Optical & Dental claim
• Fast growing company that ensure career growth.

工作範圍：

• 管理服務客戶幫助台票證並根據 SLA 和嚴重性確定優先順序。
• 認識並升級複雜的問題。
• 伺服器設定與配置 - RAID、Windows Server 作業系統、韌體升級。
• 硬體和軟體設定配置以及桌上型電腦、筆記型電腦、印表機和其他硬體的維護。
• 筆記型電腦/桌上型電腦設定 – 網域加入、Outlook 設定、軟體安裝。
• 電腦軟體和硬體故障排除。
• 診斷並修復網路和伺服器的小問題。
• 員工入職（帳戶創建 O365、內部系統、O365、AD 等）
• 員工離職（帳戶停用、資料傳輸、電子郵件存取、裝置收集）。
• 聯絡供應商尋求保固索賠。
• 每週或根據需要進行現場訪問管理服務客戶維護支援。
• 提供現場支持，根據傳入的客戶事件/請求處理各種問題。
• 記錄和分析技術問題和客戶互動
  

必需的：

• 2-3 年企業 IT 服務台經驗
• 擁有主要為 Windows 筆記型電腦/桌上型電腦提供硬體和軟體支援的經驗
• 擁有使用 Windows 7/10、Windows 伺服器 2008-2019 年的經驗
• 使用 MS Office 套件（包括電子郵件用戶端 (Outlook)）的經驗
• 擁有票務系統和幫助台流程的經驗

津貼和福利

• 佣金和獎金
• 旅遊津貼（旅費津貼、交通費等）
• 彈性的工作時間
• 休閒著裝要求
• 定期團隊活動
• 公司旅行
• 年假/病假
• 醫療索賠
• 光學和牙科索賠
• 快速發展的公司確保職業發展。

Position Overview: A Knowledge Base Administrator plays a crucial role in managing and maintaining an organization's knowledge base, which is a centralized repository of information, documentation, and resources. They ensure that the information within the knowledge base is accurate, up-to-date, and easily accessible to users. 

Requirements & Qualification:

• Bachelor's degree in library science, information management, knowledge management, or a related field, with at least 1 -2 years of work experience in a similar role.
• Diploma library science, information management, knowledge management, or a related field, with at least 3 years of work experience in a similar role.
• Certified Professional is desirable. (e.g., CKM. CIP, CRM, CKS,IGP,CRIM,CDIA+)
• Strong understanding of information management principles, including categorization, organization, and retrieval of knowledge base content.
• Experience in reviewing, editing, and updating knowledge base articles and documentation for accuracy, clarity, and consistency.
• Ability to collaborate effectively with Documentation Specialists, Subject Matter Experts, and other team members to validate and update information.
• Capability to provide user support for team members and clients seeking information within the knowledge base.
• Enthusiasm for promoting the use of the knowledge base as a key knowledge-sharing tool within the organization.
• Willingness to develop and implement processes and procedures to optimize operations and enhance efficiency.
• Excellent written and verbal communication skills to effectively communicate with team members, clients, and users.

Key Responsibilities:

• Organize and categorize knowledge base content for easy retrieval by team members and clients.
• Ensure that information is structured logically, making it user-friendly and searchable.
• Regularly update the knowledge base with new insights, solutions, and best practices.
• Review and edit knowledge base articles and documentation for accuracy, clarity, and consistency.
• Verify the relevance and usefulness of existing content.
• Collaborate with Documentation Specialists and Subject Matter Experts to validate and update information.
• Develop any process and procedure within the section that is required to optimize operations, enhance efficiency, and ensure alignment with organizational goals and standards.
• Provide user support for team members and clients seeking information within the knowledge base.
• Assist users in finding relevant articles and solutions to their inquiries.
  Address feedback and questions related to knowledge base content.
• Promote the use of the knowledge base as a key knowledge-sharing tool within the organization.
• Encourage team members to contribute valuable content and insights.
• Monitor user engagement and identify opportunities for content improvement.

Perks & Benefits

• Nearby public transport
• Casual dress code
• Free-flow pantry
• Regular sports & team activities
• Medical insurance
• Career development opportunities
• Flexi benefit for work-life balance

職位概述：知識庫管理員在管理和維護組織的知識庫方面發揮著至關重要的作用，知識庫是資訊、文件和資源的集中儲存庫。他們確保知識庫中的資訊準確、最新且易於使用者存取。

要求及資格：

• 圖書館學、資訊管理、知識管理或相關領域的學士學位，具有至少 1 -2 年類似職位的工作經驗。
• 文憑圖書館學、資訊管理、知識管理或相關領域，具有至少 3 年類似職位的工作經驗。
• 經過認證的專業人士是可取的。 （例如，CKM、CIP、CRM、CKS、IGP、CRIM、CDIA+）
• 對資訊管理原則有深入的了解，包括知識庫內容的分類、組織和檢索。
• 擁有審查、編輯和更新知識庫文章和文件以確保準確性、清晰度和一致性的經驗。
• 能夠與文件專家、主題專家和其他團隊成員有效協作以驗證和更新資訊。
• 能夠為在知識庫中尋求資訊的團隊成員和客戶提供使用者支援。
• 熱衷於促進使用知識庫作為組織內的關鍵知識分享工具。
• 願意開發和實施流程和程序以優化營運並提高效率。
• 優秀的書面和口頭溝通技巧，能夠與團隊成員、客戶和使用者進行有效溝通。

主要責任：

• 對知識庫內容進行組織和分類，以便團隊成員和客戶輕鬆檢索。
• 確保資訊的結構符合邏輯，使其用戶友好且可搜尋。
• 定期更新知識庫，提供新的見解、解決方案和最佳實務。
• 檢視和編輯知識庫文章和文檔，以確保準確性、清晰度和一致性。
• 驗證現有內容的相關性和實用性。
• 與文件專家和主題專家合作以驗證和更新資訊。
• 制定優化營運、提高效率並確保與組織目標和標準保持一致所需的部門內的任何流程和程序。
• 為在知識庫中尋求資訊的團隊成員和客戶提供使用者支援。
• 幫助用戶找到相關文章和解決方案來解決他們的問題。
  解決與知識庫內容相關的回饋和問題。
• 促進使用知識庫作為組織內的關鍵知識分享工具。
• 鼓勵團隊成員貢獻有價值的內容和見解。
• 監控用戶參與度並發現內容改進的機會。

津貼和福利

• 附近的公共交通
• 休閒著裝要求
• 自由流通的食品儲藏室
• 定期體育和團隊活動
• 醫療保險
• 職涯發展機會
• 平衡工作與生活的彈性福利

The Insights & intelligence team within KPMG Information Technology Services is dedicated to drive business value through data-driven solutions and innovative intelligence strategies. We are committed to delivering actionable insights and empowering informed decision-making across the organization.

Responsibilities

• Manage SQL Server databases through multiple product lifecycle environments (from development, QA, staging to mission-critical production systems)
• Configure and maintain database servers and processes, including monitoring of system health and performance, to ensure high levels of performance, availability, and security.
• Apply data modelling techniques to ensure development and implementation support efforts meet integration and performance expectations
• Independently analyse, solve, and correct issues in real time, providing problem resolution end-to-end
• Refine and automate regular processes, track issues, and document changes
• Assist developers with complex query tuning and schema refinement
• Perform scheduled maintenance and support release deployment activities after hours
• Share domain and technical expertise, providing technical mentorship and cross-training to other peers and team members

Skills and Qualifications

• 5+ years MS SQL Server Administration experience required
• Experience in Azure and AWS cloud platform with certification is must
• Experience with Performance Tuning and Optimization (PTO), using native monitoring and troubleshooting tools
• Experience with backups, restores and recovery models
• Knowledge of High Availability (HA) and Disaster Recovery (DR) options
• Experience working with Windows server, including Azure Active Directory
• Excellent written and verbal communication
• Flexible, team player, “get-it-done” personality
• Ability to organize and plan work independently
• Ability to work in a rapidly changing environment
• Knowledge of other DBMS like PostgreSQL and MongoDB and Oracle will be an added advantage
• Ability to multi-task and context-switch effectively between different activities and teams
• MCTS, MCITP, and/or MVP certifications a plus

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

PLEASE NOTE THIS IS A LONG TERM TEMPORARY POSITION WITH MANPOWER UK LTD ON BEHALF OF OUR CLIENT

Location: HPC, Bridgwater

Department: Pre-operations

Rate of pay: £114.45 per day

Holiday entitlement: 36 days per year (including bank holidays)

Contract: Temporary with manpower (maternity cover)

Contact: Chelsey Lindsay

Job Purpose / Overview

The Pre-operations Programme Administrator will manage the effective and efficient provision of professional support services to the Technical & Safety Support Programme Areas and the wider management team. The job holder is expected to act primarily on their own initiative ensuring the smooth operation of the office and effectively managing senior stakeholder requirements. The role will require additional administrative responsibilities such as collecting finance data and data entry. The role may require additional administrative responsibilities such as helping with the running of the Training Centre.

The role of Pre-Operations is to ensure that the people are trained and that the equipment, facilities and documentation are ready for when Hinkley Point C starts generating electricity. Pre-Operations is split into three different programmes of work led by a Programme Manager. These programmes are:

• Operate the Plant
• Asset management
• Technical and Safety Support

The TSS Pre-Operations Programme Administrator will be a member of the Technical and Safety Support programme.

This role requires good organisational and administration skills.

• Confidentiality when dealing with sensitive information
• Compliance with health, safety, environment and other statutory requirements relevant to this role
• Ability to work independently and be proactive
• Ability to communicate effectively with various levels of the organisation and externally
• Ability to deal with difficult and varying enquiries
• Day-to-day contacts include managers, peers and clients. Close liaison with other Administrators will be essential.

Principle accountabilities

• Arrange meetings and co-ordinate booking of rooms, arrange travel, accommodation and hospitality as required.
• Provide diary and itinerary management
• Prepare meeting packs and record and produce minutes for key business meetings
• Maintain data/records so that information is readily available and easily accessible
• Maintain confidentiality of all information
• Keep in touch with team members when they are working in other locations and report issues/ take actions for response as appropriate
• Respond to phone/email enquiries to/ from wide range of external parties etc
• Prepare letters, documents, ensure reports are well presented
• Cover for reception in the Training Centre

Knowledge & Skills

• Good organisational skills (flexible/organised/methodical)
• Ability to work independently and be proactive
• Excellent communication/interpersonal skills notably with various levels of the organisation and externally
• The ability to work as an integral part of a team contributing to team success, communications and a positive working environment
• Flexible approach with the ability to multi-task and work on own initiative
• Previous team support experience
• Discretion - confidentiality when dealing with sensitive information
• Attention to detail with the ability to effectively manage tasks through to completion
• General administrative knowledge producing professional work as well as ability to adapt to new and changing systems (and possibly creating systems)
• Use of Outlook or similar diary/email application; Microsoft Office - Word, Excel, Power Point

• Installing, supporting, and maintaining servers or other computer systems
• Responsible for research and development projects on new software, hardware and configurations.
• Maintain Desktops Hardware Configuration and Operating Systems
• Deployment and support Technical Assistance of Self-Service Network Printing System
• Support End User Onsite and Remotely to resolve IT related Issues
• Setup Troubleshoot Copier Machine, Computer, Cables and other IT Equipment
• Support and help Technical Assistance for the Hardware Operating Systems, Software, and Networks that make up the Information Technology Infrastructure.
• Coordinate with external vendors who provide maintenance and support services for Hardware or Software Applications
• Call : 97638555

We are looking to speak to Database Adminstrators with experience in MongoDB & PostgreSQL !

Responsibilities

• Provides business with day-to-day stable, and optimally designed, tested and implemented database environment that allows continued growth of our business partner’s globally
• Ensure that all databases environments are deployed, maintained and managed via proactive monitoring of performance and capacity planning
• Interface with application development /support teams on production/development issues to ensure that all database related issues are resolved to completion and business partner’s satisfaction.
• Maintain, enhance and ensure complete adherence to RBC Global Database standards, policies and procedures with supporting documentation for DB.
• Implementation/Support of databases, storage structures, replication, Clusters, logical partitioning, and disaster recovery solutions
• Provide DBA support for enterprise monitoring, backup, alerting, and security compliance solutions for database servers.

Requirements

• 2+ years’ experience in MongoDB
• 4+ years’ Postgresql database installation, deployment and upgrade procedures, database performance tuning and Query optimization
• 5 years programming skill in Ansible, Python, Java or C/C++
• Develop reliability as a feature, Alerts optimization to product needs and building self-healing mechanism, Define SLI’s/SLO and Error budgets, Incident Response, and conduct blameless postmortem/RCA

"Sanderson-iKas" is the brand name for iKas International (Asia) Pte Ltd, a company incorporated in Singapore under Company UEN No.: 200914065E with EA license number 16S8086.

Website: www.sanderson-ikas.sg

Responsibilities:

1. Database Management: Manage and maintain our organization's databases to ensure optimal performance, availability, and reliability. This includes installing, configuring, upgrading, and patching database software as needed.
2. Database Design: Collaborate with development teams to design and implement efficient and scalable database solutions. Ensure that databases are properly normalized and adhere to best practices for data integrity and performance.
3. Performance Tuning: Monitor and analyze database performance metrics, identifying and addressing performance bottlenecks and inefficiencies. Implement optimizations to improve query performance and overall system responsiveness.
4. Backup and Recovery: Develop and implement backup and recovery strategies to safeguard data against loss or corruption. Test and verify backup procedures regularly to ensure data integrity and reliability.
5. Security Management: Implement and maintain database security measures to protect sensitive data from unauthorized access or tampering. This includes managing user access controls, encryption, and auditing.
6. Troubleshooting and Support: Respond to and resolve database-related issues in a timely manner, providing technical support and troubleshooting assistance to end-users and other IT teams as needed.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Proven experience as a Database Administrator or in a similar role.
• In-depth knowledge of database management systems such as MySQL, PostgreSQL, Oracle, or SQL Server.
• Strong understanding of database design principles, normalization, and indexing.
• Proficiency in SQL query optimization and performance tuning techniques.
• Experience with database backup and recovery procedures.

Minimum 4-6 at max years of experience and required familiarity with at least 2 databases among My Sql/MariaDB, PostgreSQL/EDB, Oracle, MSSQL and Redis.
Participate in the 24/7 rotational shift including weekends.
Perform production support administration tasks including proactive monitoring, maintenance and on-call support to ensure availability and performance requirements are met.
Alert monitoring for all database flavors and take appropriate action.
Daily health monitoring of production database system and data integrity checks.
Perform daily backup monitoring and take action to have recovery solution in place.
Managing the database availability and performance, including incident and problem management.
Carry out periodical production patch and upgrade management.
Work with users and vendors to take timely and appropriate steps to resolve and troubleshoot issues impacting service levels.
Basic knowledge of Linux operating system (RedHat)/AIX/Windows and basic commands.
Incident management to work with MIM(Major Incident Management) team to resolve/co-ordinate the high critical issues.
Team Player who is self-motivated and has the drive to improve performance and achieve results.

Purpose: Provide administrative support to Program Managers of assigned customer accounts to meet customer’s requirements on product deliveries and program deliverables. Ensure routine program deliverables are maintained and communicated to internal and external stakeholders promptly.

Key Area of Responsibilities:

• Arrange documentation for product shipments to customers and returns of materials, tools, and or jigs from customers to ensure on-time delivery is met.
• Monitor and track customer consign materials, and feed them back to the Program Manager to assign the rightful project to maintain receipt of the consignment materials.
• Assist in executing change requests from customers e.g., engineering or configuration changes (e.g, Bill-of-Materials comparison and updating) to ensure timely execution of customer Engineering Change Order (ECO) and BOM changes.
• Maintain and update trackers related to program deliverables e.g., engineering issues, waiver requests, change requests, etc., to ensure all critical information and approval are in place for quality products.
• Assist in other program administrative tasks as assigned by program managers.
• Download the On Time Delivery (OTD) report from the customer portal and validate it against the shipment record for PM to analyse OTD performance.
• Support and participate in company continuous improvement program.

Qualification & Experiences:

• Diploma in Engineering or other relevant qualification.
• Minimum 3 years of experience as an administrator in the manufacturing industry.
• Good problem-solving skills
• Meticulous in details
• Proficient in advanced Microsoft Excel functions
• Good communication skills

Responsibilities:

• Build database systems of high availability and quality depending on each end user’s specialized role.
• Design and implement database in accordance to end users information needs and views.
• Define users and enable data distribution to the right user, in appropriate format and in a timely manner.
• Use high-speed transaction recovery techniques and backup data.
• Minimize database downtime and manage parameters to provide fast query responses.
• Provide proactive and reactive data management support and training to users.
• Determine, enforce and document database policies, procedures and standards.

Requirements:

• A bachelor's degree in computer science or a related field.
• A minimum of 3 years' experience as a database administrator.
• Experience in Rational Database Management System such as MSSQL, Teradata, Oracle, Postgres.
• Collect and document user requirements.
• Design and develop database architecture for information systems projects.
• Design, construct, modify, integrate, implement and test data models and database management systems.
• Operate database management systems to analyze data and perform data mining analysis.

Job Description:

• Complete costing information including generation of Bill of Materials (BOM), identifying exceptions and assumptions, and identifying and documenting all unique costs and issues
• Monitor the RFQ through the process and resolve issues that come up
• Develops, analyzes, audits and evaluates product cost information within established guidelines.
• Interfaces with manufacturing engineering, design engineering, procurement, sales and marketing to prepare product cost estimation analysis for the purposes of price quotation, new product design, internal cost information requests and cost reductions/increases.
• Internally focused on the cost of new R&D development work.
• Liaise with Plant’s Engineering/FEE for any technical enquiries/clarification as and when is necessary.

Job Requirements:

• ITE or Diploma with engineering backgrounds
• Proficiency with Excel
• Excellent in written or Spoken in English
• A team player.
• Preferably working experiences in the manufacturing environment, at least 2 years is preferred or in the Printed Circuit Board Industry

Job Description:

· A bachelor's degree in computer science or a related field.

· A minimum of 3 years' experience as a database administrator.

· Experience in Rational Database Management System such as MSSQL, Teradata, Oracle, Postgres

· Collect and document user requirements

· Design and develop database architecture for information systems projects

· Design, construct, modify, integrate, implement and test data models and database management systems

· Operate database management systems to analyze data and perform data mining analysis.

Who Are We Looking For

We're looking for someone to provide game changing services to our customers. Resourceful, independent and strong follow up skills are key qualities in this position.

You will be interacting with customers, responding to their needs. Gather customer’s information and determine the issue by evaluating and analysing the symptoms. You will follow up and make scheduled callbacks to customers where necessary. You will help build, maintain and troubleshoot the client's infrastructure. You will be working alongside other engineers to ensure highest levels of client service delivery.

Your Duties & Responsibilities

● Provide Level 1 / 2 IT support to end users (onsite / remotely)

● Provide front-line IT support to employees via walk-ups, tickets, and MS Teams

● Maintain accurate ticketing processes and asset management tracking records

● Provide emergency requests / VVIP support outside of business hours

● Monitor, troubleshoot, and repair IT hardware and software

● Handle hardware and software sourcing / purchasing

● Write and update technical documentation for end users and the IT team

● Assist in Projects / Audits based task given by the IT team

● Liaising with 3rd party vendors

You're Good At

● Good interpersonal skills

● Highly adaptable and flexible

● High level of ethics, values, integrity and trust

● High proficiency in both written and spoken English

Will Be Awesome If You Are/Have

● Highly disciplined and productive when working independently

● Takes initiative to identify gaps and develop solutions to close the gaps

● Good in follow up and follow through to complete tasks

● Powershell / CMD Line Scripting

● Deployment Knowledge (SCCM/Intune/Custom Imagings/Software Centers)

● Windows Server Knowledge

Qualifications

● Minimum 2 years of experience providing IT support in a corporate environment

● Experience in supporting and troubleshooting Windows 10, MS Office, Windows Server (ADFS/LDAP/WSUS) in a business environment