Total 9 marketing executive job vacancies in Information Technology category in Jalan Shelly, Kuala Lumpur

Job Responsibilities: 

-Provide level 1 onsite IT support services to internal users 
-Provide level 1 office computers and desktop applications support for office and remote employees 
-Execute employee on-boarding and off-boarding procedures, including account and equipment setup and decommissioning. 
-Corporate with System and Network team for Level 2 support case troubleshooting IT assets management according relate policy and guidelines 
-Maintain and monitor computer room equipment's and facilities

Job Requirements
-good English ability Familiar with Microsoft365 solutions and MS Teams collaboration tools Proficient in Windows/Mac OS system operation and hardware maintenance 
-Basic knowledge about network troubleshooting such as ping, telnet etc. 
-Basic knowledge about Window AD, Windows Server, Azure AD and UEM solutions, such as MS EUCM/SCCM, VMware Workspace One, etc. 
-Excellent service awareness, able to do a good job in user satisfaction management, and improve user IT service experience and user satisfaction 
-ITIL certification preferred, with experience in IT technical support for multinational companies.

Perks & Benefits

• Nearby public transport
• Central location
• Flexible working hours
• Casual dress code
• Free snacks / Happy hours
• Regular team activities

描述：
馬來西亞 TANG 國際教育集團正在尋找一位熱情且技術精湛的人士加入我們的團隊，擔任 IT 兼培訓主管。理想的候選人將擁有強大的 IT、線上教學背景和出色的溝通能力。由於我們公司與中國和馬來西亞的客戶有廣泛的業務往來，因此精通中文和馬來語是至關重要的。

職責：

• 線上教學：為企業客戶開展線上培訓課程，重點培訓IT技能和知識。創造引人入勝且資訊豐富的內容以促進學習。
• 客戶溝通：以友善、外向的方式與客戶進行有效的溝通。解決他們的詢問、疑慮，並根據需要提供技術支援。
• 問題解決：解決客戶面臨的應用程式和 IT 相關問題。提供及時有效的解決方案，確保系統和應用的順利運作。
• 培訓交付：根據需要向公司員工提供培訓課程，確保他們具備有效履行職責所需的 IT 技能和知識。
• 持續學習：隨時了解 IT 和線上教學方法的最新趨勢和發展。將新技術和新技術納入培訓計劃以提高有效性。
• 語言能力：利用中文和馬來語的能力促進與客戶和同事的溝通。根據需要翻譯文件和材料。
• 協作：與 IT 團隊密切合作，識別並解決技術問題。與其他部門合作，確保培訓計畫與公司目標一致。

要求：

• 計算機科學、資訊科技或相關領域的學士學位。
  在線上教學和 IT 支援方面擁有豐富的經驗。
• 較強的溝通和人際交往能力。
• 能夠有效地排除和解決技術問題。
• 必須精通中文和馬來語。
• 願意在國內和中國出差參加客戶會議和培訓課程。
• 個性開朗、友善，熱衷於幫助他人學習。
• 能夠有效適應快節奏的環境和多任務。
• 願意根據需要接受培訓和發展。

好處：

• 有競爭力的薪資待遇。
• 職涯發展和晉升的機會。
• 提供培訓以提高技能和知識。
• 充滿活力和支持性的工作環境。

加入馬來西亞 TANG 國際教育集團，成為充滿活力的團隊的一員，致力於為客戶提供優質教育和支援。立即申請並釋放您作為 IT 兼培訓主管的潛力！

津貼和福利

• 附近的公共交通
• 中心位置
• 免費小吃/歡樂時光
• 事假
• 個人發展機會

Description:
TANG International Education Group Malaysia is seeking an enthusiastic and skilled individual to join our team as an IT cum Trainer Executive. The ideal candidate will possess a strong background in IT, online teaching, and excellent communication skills. As our company deals extensively with clients from China and Malaysia, proficiency in both Chinese and Malay languages is essential.

Responsibilities:

• Online Teaching: Conduct online training sessions for company clients, focusing on IT skills and knowledge. Create engaging and informative content to facilitate learning.
• Client Communication: Communicate effectively with clients in a friendly and outgoing manner. Address their inquiries, concerns, and provide technical support as needed.
• Issue Resolution: Troubleshoot application and IT-related issues faced by clients. Provide timely and effective solutions to ensure smooth operation of systems and applications.
• Training Delivery: Deliver training sessions to company staff as needed, ensuring they are equipped with the necessary IT skills and knowledge to perform their roles effectively.
• Continuous Learning: Stay updated with the latest trends and developments in IT and online teaching methodologies. Incorporate new techniques and technologies into training programs to enhance effectiveness.
• Language Proficiency: Utilize proficiency in Chinese and Malay languages to facilitate communication with clients and colleagues. Translate documents and materials as necessary.
• Collaboration: Work closely with the IT team to identify and address technical issues. Collaborate with other departments to ensure alignment of training programs with company goals and objectives.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or related field.
  Proven experience in online teaching and IT support.
• Strong communication and interpersonal skills.
• Ability to effectively troubleshoot and resolve technical issues.
• Proficiency in Chinese and Malay languages is mandatory.
• Willingness to travel domestically and to China for client meetings and training sessions.
• Outspoken and friendly demeanor with a passion for helping others learn.
• Ability to adapt to a fast-paced environment and multitask effectively.
• Willingness to undergo training and development as required.

Benefits:

• Competitive salary package.
• Opportunities for career growth and advancement.
• Training provided to enhance skills and knowledge.
• Dynamic and supportive work environment.

Join TANG International Education Group Malaysia and become part of a dynamic team dedicated to providing quality education and support to our clients. Apply now and unleash your potential as an IT cum Trainer Executive!
 
 
 

 

Perks & Benefits

• Nearby public transport
• Central location
• Free snacks / Happy hours
• Personal leave
• Personal development opportunities

Job Purpose:

Develop and maintain efficient process, system, information, database for optimum utilisation to support business requirements.

Key Accountabilities:

1.       Business Process and System Management

·       Evaluate and identify gaps in the processes, data flows, systems of Malaysian Philharmonic Orchestra (MPO) covering artistic management, orchestra management, music education and talent development; provide recommendations and solutions for more effective and efficient systems and processes in order to achieve operational excellence.

2.       Database Management 

·       Evaluate, implement, and maintain best of arts database system for MPO and Malaysian Philharmonic Youth Orchestra (MPYO).

·       Coordinate the creation and maintenance of data including details of guest artists, conductors, agency, and fee structure, MPO and MPYO musicians, audition candidates etc. for up-to-date and accurate reporting and further utilization by authorized parties.  

3.       Schedule Management

·       Collate and coordinate the distribution of monthly MPO schedule to relevant parties at least one month in advance. 

·       Affirm instrumentation for each repertoire piece, in consultation with the Library and update weekly seating / casting template in a timely manner.

4.       Evaluation Post Performance with Guest Artists and Conductors

·       Develop online survey for evaluation of MPO guest conductors and artists.  Manage the collation of evaluation from MPO musicians; tabulate and analyze the survey results for future improvements.

5.       Information Management

·       Create and maintain website for MPO musicians to access up-to-date information, including weekly rehearsal orders, seating, and castings.

·       Coordinate the timely update of weekly rehearsal orders, seating, and castings on the appropriate MPO bulletin boards.

6.       Recording Management

·       Act as primary liaison for MPO/MPYO recordings and other A/V productions. Supervise the planning, budget, logistics, and set-up for recordings. Assist with the recording, mixing, mastering, and editing processes, as assigned.

7.       Other Duties as Assigned by the CEO

·       Plan and execute all other duties as assigned by the CEO.

Generic Accountabilities:

1.       Networking and Relationship Building

·       Foster and sustain effective working relationships and rapport with the government authorities, business and management institutions, national and key industry players and service providers in order to keep abreast with latest development in the relevant markets and capitalize on insider status and strategic alliances to capture opportunities for new business ventures and enhance public confidence in the company business solutions, products and services.

2.       Good Governance

·       Enforce the implementation of applicable procedures and guidelines and affect the compliance to statutory and legislative requirements in order to ensure conformance to the established Limits of Authority (LOA), policies and government regulations to safeguard company and shareholders’ interest, image and reputation.

3.       Mindset, Behavior & Culture

·       Develop and implement distinctive mindset, behavior and culture within the working team to achieve high work performance by adopting and implementing value interventions, tools and methodologies to promote and instill high sense of commitment, ownership, integrity and loyalty that will contribute to operational excellence.

4.       Leadership & Capability Development

·       Drive the development of competent working team that will enhance and sustain staff capabilities in achieving high performance delivery to ensure internalization of the right leadership and capabilities in executing their jobs.

5.       HSE Policies and Code of Conduct

·       Communicate, interpret, and champion the execution of the objectives and provisions of the Health, Safety and Environment (HSE) policies and Codes of Conduct and Business Ethics (COBE) within the working team and undertake appropriate mitigation and/or intervention programs.

Perks & Benefits

• Central location
• Flexible working hours
• Medical insurance

Requirements:

• Recognized university degree in Computer Science, Information Technology, Business Information Systems or related fields
• Minimum 3-5 years’ working experience
• Knowledge in relevant operating system, computer hardware/software, programming
• Good troubleshooting and problem-solving skills
• Effective communication and interpersonal skills

Job Purpose:

Develop and implement all Information Technology (IT) and Record Management (RM) activities to ensure smooth running of the operations, within the limits of requirements, specifications, costs and timelines.

Key Accountabilities:

1.       Strategy and Plans

• Develop and implement IT and RM strategy and plans in line with business strategy in maximizing value creation. Define company and users’ requirement and yearly budget required for the implementation.

2.       IT Management

• Develop, implement and manage requirement for information technology, computer systems, applications, software, hardware and other related areas which may include providing advisory and training to users, resolving issues and problems, managing security and access of network and backup system, conducting evaluation and upgrade exercise of IT system to ensure adequacy and operating effectiveness to meet users' requirements.
• Research on industry future trends and best practices; identify and implement improvement opportunities using innovative and advanced techniques including digital to drive cost-benefit improvements.
• Act as a central body to manage a master list and keep track of all IT assets, computer systems, applications, software, hardware available in the company; consolidate and prepare Fixed Asset (FA) report to accurately capture asset value and proper tagging of assets, conduct periodical asset verification exercise to ensure integrity of reporting.
• Liaison between internal users and service providers or vendors on any company specific requirement in managing risk to overall system security.

3.       Record Management

• Create, manage, and maintain a fit for purpose record management system and process from records creation, classifications, security & accessibility, preservation through to disposal, complying to company's policies and procedures and regulatory requirement in order safeguard company’s interest.
• Manage and track the operationalization of record management in the company and maintain a proper process for knowledge retention in order to maximize effectiveness of the Record Management system.

4.       Business Continuity Management

• Coordinate the implementation of Business Continuity and Disaster Recovery plan to ensure continuity of business operations while minimizing business downtime, opportunity and financial losses and/or adverse business reputation impact during disaster or crisis.

5.       Improvement and Sustainability

• Implement improvement initiatives to support sustainability of information technology and record management delivery through adoption of industry best practices, technological and digital advancement to maximize value creation.

6.       Other Duties as Assigned by the Company

• Plan and execute all other duties as assigned by the company.

Generic Accountabilities:

1.       Networking and Relationship Building

• Foster and sustain effective working relationships and rapport with the government authorities, business and management institutions, national and key industry players and service providers in order to keep abreast with latest development in the relevant markets and capitalize on insider status and strategic alliances to capture opportunities for new business ventures and enhance public confidence in the company business solutions, products and services.

2.       Good Governance

• Enforce the implementation of applicable procedures and guidelines and affect the compliance to statutory and legislative requirements in order to ensure conformance to the established Limits of Authority (LOA), policies and government regulations to safeguard company and shareholders’ interest, image and reputation.

3.       Mindset, Behavior & Culture

• Develop and implement distinctive mindset, behavior and culture within the working team to achieve high work performance by adopting and implementing value interventions, tools and methodologies to promote and instill high sense of commitment, ownership, integrity and loyalty that will contribute to operational excellence.

4.       Leadership & Capability Development

• Drive the development of competent working team that will enhance and sustain staff capabilities in achieving high performance delivery to ensure internalization of the right leadership and capabilities in executing their jobs.

5.       HSE Policies and Code of Conduct

• Communicate, interpret, and champion the execution of the objectives and provisions of the Health, Safety and Environment (HSE) policies and Codes of Conduct and Business Ethics (COBE) within the working team and undertake appropriate mitigation and/or intervention programs.

Perks & Benefits

• Flexible working hours
• Casual dress code
• Medical insurance

要求：

• 電腦科學、資訊科技、商業資訊系統或相關領域認可的大學學位
• 至少3-5年工作經驗
• 相關作業系統、電腦硬體/軟體、程式設計知識
• 良好的故障排除和解決問題的能力
• 有效的溝通和人際交往能力

工作目的：

制定並實施所有資訊科技 (IT) 和記錄管理 (RM) 活動，以確保在要求、規格、成本和時間表的範圍內順利運作。

主要職責：

一、策略與計劃

• 制定並實施符合業務策略的 IT 和 RM 策略和計劃，以最大限度地創造價值。定義公司和使用者的要求以及實施所需的年度預算。

2. 資訊科技管理

• 開發、實施和管理資訊技術、電腦系統、應用程式、軟體、硬體和其他相關領域的要求，其中可能包括向使用者提供諮詢和培訓，解決問題和問題，管理網路和備份系統的安全和訪問，進行評估和管理IT系統升級演練，確保其充分性和運作有效性，滿足使用者的需求。
• 研究產業未來趨勢和最佳實踐；使用創新和先進的技術（包括數位技術）來識別和實施改進機會，以推動成本效益的改進。
• 作為中央機構來管理主清單並追蹤公司可用的所有 IT 資產、電腦系統、應用程式、軟體、硬體；整合和準備固定資產（FA）報告，以準確捕捉資產價值並正確標記資產，定期進行資產核查以確保報告的完整性。
• 內部使用者和服務提供者或供應商之間就管理整體系統安全風險的任何公司特定要求進行聯絡。

3. 記錄管理

• 創建、管理和維護適合目的的記錄管理系統和流程，從記錄創建、分類、安全性和可訪問性、保存到處置，遵守公司的政策和程序以及監管要求，以維護公司的利益。
• 管理和追蹤公司記錄管理的運作情況，並維護適當的知識保留流程，以最大限度地提高記錄管理系統的有效性。

4. 業務連續性管理

• 協調業務連續性和災難復原計畫的實施，以確保業務營運的連續性，同時最大限度地減少災難或危機期間的業務停機時間、機會和財務損失和/或不利的業務聲譽影響。

5. 改進和永續性

• 透過採用行業最佳實踐、技術和數位進步，實施改進舉措，支持資訊技術和記錄管理交付的可持續性，從而最大限度地創造價值。

六、公司賦予的其他職責

• 規劃並執行公司指派的所有其他職責。

一般責任：

1. 網路和關係建設

• 與政府部門、企業和管理機構、國家和主要行業參與者以及服務提供者建立和維持有效的工作關係和融洽關係，以便及時了解相關市場的最新發展，並利用內部地位和戰略聯盟來抓住機遇新業務並增強公眾對公司業務解決方案、產品和服務的信心。

2. 良好的治理

• 強制實施適用的程序和準則，並影響對法定和立法要求的遵守，以確保符合既定的權限（LOA）、政策和政府法規，以維護公司和股東的利益、形象和聲譽。

3. 心態、行為與文化

• 在工作團隊中發展和實施獨特的思維方式、行為和文化，透過採用和實施價值介入、工具和方法來促進和灌輸高度的承諾感、主人翁意識、正直和忠誠度，從而實現高工作績效，從而實現卓越營運。

4. 領導力與能力發展

• 推動有能力的工作團隊的發展，這將增強和維持員工實現高績效交付的能力，以確保正確的領導力和執行工作的能力內化。

5. HSE 政策與行為準則

• 在工作團隊內溝通、解釋和支持健康、安全和環境 (HSE) 政策以及行為準則和商業道德 (COBE) 的目標和規定的執行，並採取適當的緩解和/或乾預計劃。

津貼和福利

• 彈性的工作時間
• 休閒著裝要求
• 醫療保險

工作目的：

開發和維護高效的流程、系統、資訊、資料庫，以實現最佳利用，支援業務需求。

主要職責：

1. 業務流程與系統管理

· 評估並找出馬來西亞愛樂樂團（MPO）在藝術管理、樂團管理、音樂教育和人才發展方面的流程、資料流和系統方面的差距；為更有效和高效的系統和流程提供建議和解決方案，以實現卓越營運。

2. 資料庫管理

· 評估、實施和維護 MPO 和馬來西亞青年愛樂樂團 (MPYO) 的最佳藝術資料庫系統。

· 協調資料的創建和維護，包括客座藝術家、指揮家、代理商和費用結構、MPO 和 MPYO 音樂家、試鏡候選人等詳細信息，以便授權方提供最新、準確的報告和進一步使用。

3. 日程管理

· 至少提前一個月整理和協調每月MPO時間表分發給相關各方。

· 與圖書館協商，確認每首曲目的配樂，並及時更新每週的座位/選角模板。

4. 與客座藝術家和指揮一起進行演出後評估

· 進行線上調查以評估 MPO 客座指揮家和藝術家。管理MPO音樂家評價的整理；將調查結果製成表格並進行分析，以便未來改進。

5. 資訊管理

· 為 MPO 音樂家創建和維護網站，以獲取最新信息，包括每週排練訂單、座位和演員陣容。

· 協調在適當的 MPO 公告板上及時更新每週排練訂單、座位和演員表。

6. 錄音管理

· 擔任 MPO/MPYO 錄音和其他 A/V 製作的主要聯絡人。監督錄音的規劃、預算、後勤和設定。根據指定協助錄音、混音、母帶處理和編輯過程。

7. 執行長指派的其他職責

· 規劃並執行執行長指派的所有其他職責。

一般責任：

1. 網路和關係建設

· 與政府部門、企業和管理機構、國家和主要行業參與者以及服務提供者建立和維持有效的工作關係和融洽關係，以便及時了解相關市場的最新發展，並利用內部地位和戰略聯盟來捕捉機遇促進新業務並增強公眾對公司業務解決方案、產品和服務的信心。

2. 良好的治理

· 強制執行適用的程序和指南，並影響對法定和立法要求的遵守，以確保符合既定的權限（LOA）、政策和政府法規，從而維護公司和股東的利益、形象和聲譽。

3. 心態、行為與文化

· 在工作團隊中發展和實施獨特的思維方式、行為和文化，透過採用和實施價值幹預、工具和方法來促進和灌輸高度的承諾感、主人翁意識、正直和忠誠度，從而實現高工作績效，從而實現卓越營運。

4. 領導力與能力發展

· 推動有能力的工作團隊的發展，這將增強和維持員工實現高績效交付的能力，以確保正確的領導力和執行工作的能力的內在化。

5. HSE 政策與行為準則

· 在工作團隊內溝通、解釋和支持健康、安全和環境 (HSE) 政策以及行為準則和商業道德 (COBE) 的目標和規定的執行，並採取適當的緩解和/或乾預計劃。

津貼和福利

• 中心位置
• 彈性的工作時間
• 醫療保險

Job Purpose

• Administer, maintain and support MFM Group of Companies Servers, IT related computer hardware & software, network infrastructure & its connectivity to ensure smooth operation.

Job Accountabilities

• Ensure efficiency in PC software, hardware support and high availability of network infrastructure for WAN (broadband) and LAN, wired and wireless communication within the Group of Companies.
• Proactively monitor, identify and resolve technical problems, network infrastructure, configure and administer IT related hardware/software problems to meet users’ expectations within a stipulated time.
• Maintain all IT related inventory and software licensing control.
• Generate / maintain appropriate technical documentation, system manuals, workflow processes, procedures and guidelines.
• Evaluate and recommend IT related hardware and software solution.
• Supervise and work with vendors to ensure projects/tasks are implemented as per specification and on time.
• Ability to integrate various hardware platforms, whenever necessary in different topology.
• Assist in every related area of network infrastructure and IT related hardware/software whenever required to ensure the continuous smooth running of the operation.

Administer, maintain and support MFM Group of Companies Servers, IT related computer hardware & software, network infrastructure & its connectivity to ensure smooth operation.

Responsibilities: 

• Ensure efficiency in PC software, hardware support and high availability of network infrastructure for WAN (broadband) and LAN, wired and wireless communication within the Group of Companies.

• Proactively monitor, identify and resolve technical problems, network infrastructure, configure and administer IT related hardware/software problems to meet users’ expectations within a stipulated time.

• Maintain all IT related inventory and software licensing control.

• Generate / maintain appropriate technical documentation, system manuals, workflow processes, procedures and guidelines.

• Evaluate and recommend IT related hardware and software solution.

• Supervise and work with vendors to ensure projects/tasks are implemented as per specification and on time.

• Ability to integrate various hardware platforms, whenever necessary in different topology.

• Assist in every related area of network infrastructure and IT related hardware/software whenever required to ensure the continuous smooth running of the operation.

• To perform any other tasks or assignments as directed by the management from time to time