Total 95 logistic supervisor job vacancies in Administrative / Clerical category in Malaysia

Responsibilities:

• Utilize logistics IT & communication to optimize procedures.
• Prepare accurate reports for management (if needed)
• Renewal of insurance (trucks & office vehicle)
• Assist in monitoring movement of truck driver (GPS)
• Handling summon (PDRM & JPJ)
• Renewal of office licence & membership
• Monitor trucks maintenance
• Arrange for PUSPAKOM inspection
• Key in tally into system
• Prepare grading summary
• Apply export licence 

Requirements: 

• Fresh graduates are prioritize for this position 
• Familiarity in customer service will be appreciated
• Able to work with minimum supervision 
• Computer literacy with a working knowledge of logistics 
• Outstanding communication and interpersonal skills.

Responsibilities:

• Utilize logistics IT & communication to optimize procedures.
• Prepare accurate reports for management (if needed)
• Renewal of insurance (trucks & office vehicle)
• Assist in monitoring movement of truck driver (GPS)
• Handling summon (PDRM & JPJ)
• Renewal of office licence & membership
• Monitor trucks maintenance
• Arrange for PUSPAKOM inspection
• Key in tally into system
• Prepare grading summary
• Apply export licence 

Requirements: 

• Fresh graduates are prioritize for this position 
• Familiarity in customer service will be appreciated
• Able to work with minimum supervision 
• Computer literacy with a working knowledge of logistics 
• Outstanding communication and interpersonal skills.

Job reference: #9790 Brand: Lumus Imaging Location: Moorabbin Work type: Full Time (Permanent) Lumus Imaging in Holmesglen private hospital are on the lookout for a Clerical Supervisor to join the team on a full time basis. As the Clerical Supervisor, you will be working closely with the team overseeing all aspects of radiology administration ensuring smooth workflow and efficient processes whilst meeting KPI’s as required. The successful candidate will be customer/patient driven, focusing on minimising call abandonment rates on Avaya, excellent turn around times in our upcoming e-referral space and consistently up to date with billing and claiming. They will be a mentor to their team whilst constantly upskilling themselves to stay relevant in this constantly changing space. They will have a solid understanding of MBS items/Medicare rules, Workcover/TAC billing and with troubleshooting account/billing issues. Key responsibilities include: Managing and training your Clerical team whilst providing guidance and support to ensure excellent productivity and service.…

Click here to view more detail / apply for Clerical Supervisor

Job Description & Requirements

• Responsible for overseeing the shipment and delivery of goods and warehouse settings for retailers and wholesalers.
• Manage the loading of trucks, setting up delivery routes and unloading of materials.
• Direct and review work plan for assigned staff.
• To train new logistics assistants
• Meet with staff to identify and resolve problem.
• Monitor storeroom and warehouse material usage
• Maintain accurate records and files of inventory usage.
• Develop delivery schedules and drop shipment strategies
• Assist with budget preparation and administration.
• Coordinate warehousing and storeroom activities with outside agencies and organizations.
• Implement appropriate safety guidelines and investigate injuries or unsafe conditions.
• Perform ad-hoc tasks as required.

Requirements:

• GCE O Levels , Diploma / University degree or equivalent, preferably in Logistics Management but not a must
• 4-8 years of warehouse management experience.
• Excellent understanding of warehouse management procedures.
• Proficient knowledge of inventory and inventory controls.
• Proficient computer skills.
• Good communication skills, both written and verbal.

WhatsApp: +65 90820021 (Kyler)

Email: kylergan.supreme@gmail.com

Salary: $1,600 - $2,300
Working Location: Pasir Panjang
Working hours: 5.5 days, 8.30am to 5.30pm (Mon - Fri), 8.30am to 12.30pm (Sat)

Roles & Responsibilities

• Promote excellent customer service and ensure satisfaction is delivered consistently. (More to container line)
• Build a strong relationship with customer.
• Communicate and follow-up with customer daily on the status of their shipments or deliveries.
• Ensure customer's requirements are communicated with operations team promptly.
• Communicate and coordinate with superior and warehouse to improve department processes.
• Ensure all emails are to be respond on time.
• Coordination with internal operation team to ensure all information/date provided to them through different system for smooth operations.
• Do reports that required from Superior, training provided.
• Other ad hoc duties as assigned.

Requirement

• At least 1 year experience in Logistics, Transportation Firm
• Preferably with some shipping procedures knowledge.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Carlton le Willows are looking to appoint a Senior Cover Supervisor to join our academy as soon as possible on a full time, permanent basis.

Your new role

As the Senior Cover Supervisor, you will manage cover for day to day and longer term absences for teaching staff to minimise the disruption to the learning process.

When you are not booking/organising cover arrangements, you will fulfil the duties of a Cover Supervisor by providing supervision of pupil learning within the academy. You will need to respond to questions, and generally assist students to undertake set activities and uphold standards of behaviour in the classroom. In addition to cover needs, you will be required to work alongside teaching and classroom based staff to provide general support for departments. This is a key role in supporting the day to day running of the academy/school. It is important for you to be ICT literate and competent in using a variety of software packages.

Hours: 37 hours per week / Term Time only plus 5 Days (39 Weeks) / Permanent

If you feel you have the necessary skills and experience required for this position, then we would very much like to hear from you.

Your new school

Carlton le Willows Academy is a thriving and successful school committed to supporting the personal growth and academic success of all its students. Once you step through the doors you will find dedicated, enthusiastic staff working with committed and focused students, keen to achieve their very best.

An exciting place to learn, the Academy boasts a brand new state of the art building and a purpose built sixth form centre. There is currently more work ongoing in our West block to create new science labs and purpose built classrooms, all designed to ensure a bright future for the generations of students to come.

The Carlton le Willows family is proud of our long standing record of academic achievement with students’ results consistently placing us amongst the top performing schools in the county.

Carlton le Willows students know that they come to a happy school where discipline, hard work and learning go hand in hand with respect, courtesy and kindness.

To learn more about Carlton le Willows Academy please visit our website at www.clwacademy.org.uk

Results

With a consistent record of high academic attainment, Carlton le Willows remains one of the top performing schools in the area. In summer 2023 78% of pupils secured a Grade 4+ in English and Maths and 55% achieved this at grade 5+. Across the board 76% of pupils achieved grade 4+ in five or more GCSEs and our progress score was +0.2 placing us above similar schools nationally.

A level students in our high performing sixth form achieved a 100% pass rate in 2023, with the average A level grade a B minus, retaining our reputation for academic excellence post 16.

Why join our academy?

Staff who work at Carlton le Willows have the chance to work in a friendly, supportive community in a school which is characterised by committed, capable staff who work collectively on behalf of students.

We are passionate about giving people the chance to develop and progress their careers and recognise that our staff and students are most successful when they feel happy, valued, challenged and supported to achieve their very best.

This is a fantastic opportunity to join an outstanding team within a high performing multi academy trust with exciting career prospects for successful applicants.

We welcome visits from prospective candidates and will ensure you have the time to look round our academy with a member of the senior leadership team so you can get to know us better. Please contact the Principal’s PA Mrs Fletcher on 0115 9565008 ext 250 to arrange an appointment.

For more information and to apply for this position please visit our website at https://www.deltatrust.org.uk/careers-with-delta/

In accordance with DfE Keeping Children Safe in Education, an online search will be completed on all shortlisted applicants prior to interview. Any relevant information will be discussed further with the applicant during the recruitment process.

The Trust is committed to safeguarding the welfare of its students and the successful applicant will be subject to an enhanced Disclosure and Barring Service certificate and checks of the relevant barred list / prohibition lists.

Delta Academies Trust undertake to treat all applicants for posts fairly and not to discriminate unfairly against volunteers or paid staff who voluntarily reveal that they have a criminal conviction. Equally, we will not discriminate unfairly against volunteers or paid staff where a Disclosure and Barring Service check reveals a criminal conviction or other information about offences.

Therefore, we will consider job applicants who have a criminal record based on their skills, abilities, experience, knowledge and, where needed, qualifications and training. However, our approach depends on the job, and whether it is covered by, or exempt from, the Rehabilitation of Offenders Act 1974.

We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post. However, it is important to note that if we receive a high volume of applications, we may limit the numbers of interviews offered to people with and without a disability.

Connect with us on LinkedIn at https://www.linkedin.com/company/delta-academies-trust/
Follow us on Twitter at https://twitter.com/deltatrustjobs

Proud member of the Disability Confident employer scheme

Immediate Start following a successful interview

We're hiring a Housekeeping Supervisor to join our amazing team here at Omni Facilities Management

Established in 1980, Omni Facilities Management is a leading provider of outsourced services to over 150 hotels across the UK, Netherlands, and South Africa. Employing over 4,000 people, Omni provides Housekeeping, Recruitment, Property and Software Services to major hotel groups including InterContinental Hotels Group (IHG), Hilton, Marriott, Redefine BDL Hotels, Raffles, Shangri-La, Ritz-Carlton and Resorts World.

We are currently looking for enthusiastic and self-motivated candidates for the position of Housekeeping Supervisor / Floor Supervisor who will not only be required to carry our supervisor duties within the housekeeping department but will also, be required to support with the following when required:

• Cleaning guests’ room when required
• Self-Check cleaned rooms
• Support Head Housekeepers when they are on leave or days off.

Benefits from working with the company:

• Two weekly payments
• Up to 28 days paid holiday per year
• Permanent contract of employment
• Career progression on to our Management Programs & Flexible Learning Courses
• Company Benefits including retail discounts on food, shopping, clothes, holidays. eating out and up to 55% on cinema tickets
• Opportunity to work with great teams for an industry leader!

Shift Pattern:

Up to 37.5 hours a week, Monday to Sunday (24/7 Operation)

Desired profile:

• Experience as a Housekeeping Supervisor / Floor Supervisor
• Willingness to work
• Ability to work under pressure with strong organizational skills
• Confident, professional, and welcoming personality

Duties:

• Participate in and carry out various housekeeping duties including room cleaning/public area cleaning/linen management/supervision
• Check each room daily on the assigned floor, to ensure it has been cleaned, includes necessary supplies, and is presented to the hotel's required standard
• Perform any related duties and special projects, which may be assigned by the Executive Housekeeper or Assistant Executive Housekeeper
• Cover the Head Housekeeper when they on days off

supervisor / floor supervisor / hotel supervisor / cleaning supervisor / housekeeping / cleaning / housekeeper

Proud member of the Disability Confident employer scheme

The roles and responsibilities of Admin cum Logistic Executive:

1. Generate invoices for customer’s order and SOA for payment by using software & customer’s portal.

2. Arranging the daily delivery order for drivers.

3. Compiles and maintains record of stocks in the warehouse to ensure that all stocks are accounted

4. Compiles information on receipt or disbursement of stocks and computes inventory balance and sales figures.

5. Prepare reports, such as sales reports, inventory balance, price lists, and stock take.

6. Provide customer service and support through phone, WhatsApp/webchat and email for customer’s order and enquiry.

7. Generate weekly/monthly sales reports for e-commerce account.

8. Perform other ad-hoc tasks as assigned

Why Choose TD SYNNEX:

As a Fortune 500 global corporation, operating in over 100 countries, TD SYNNEX values its diverse workforce of 22,000 employees. As the biggest IT distributor in the world, our mission is to provide top-notch technology solutions, empowering businesses and individuals to navigate the digital world safely and efficiently.

About the role:

As a SAP BW Technical lead you will be responsible for planning and managing employees and activities including development, maintenance, and enhancement projects utilizing various computing architectures. Collaborates with company customers, staff, IT colleagues, and other stakeholders to identify customer requirements, assess impacts to other data and systems, consider available technologies, compare costs and benefits, and recommend solutions.

What you'll do:

• Lead an international team  (4-5 people)

• Contributes to the development of annual business application system plans, including the establishment of project priorities.

• Assesses project viability, provides updates, reports, and recommends strategies and tactics to satisfy customer needs.

• Creates periodic performance feedback sessions per the Touchpoint cadence, succession planning, individual feedback sessions, and group communication sessions.

• Making sure the system in up and running

What we're kindly looking for:

• 8+ Years of relevant work experience.

• Bachelor's degree in Computer Science, Engineering, or related discipline

• Experience in SAP BW on Hana, Business Objects and Power BI

• Knowledge of technology and tools is critical including ERP and distributed systems.

​

What We Offer:

We provide competitive compensation with regular annual salary reviews.

Fully remote in Europe or Hybrid work at Munich Office - (2 days at the office, 3 days at home)

We value continuous learning and provide a clear progression plan.

We provide comprehensive benefits including health insurance, paid leave, retirement plans, and more.

#LI-LT1
#LI-REMOTE
 

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

As a Housekeeping Supervisor at (London - NC1 4AG), you'll oversee the high-quality cleaning service, and ensure a safe and healthy environment. Your passion for people and attention to detail has a positive impact for those around you. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.  

What you’ll do:    

• Inspect the facilities areas and focus on the details

• Ensure the daily list of scheduled cleaning tasks is assigned efficiently and complete at the end of the shift

• Be a champion of health and safety practices     

• Guide and support the team in ensuring operational standards are met

What you bring:

• Previous experience in a similar role, with knowledge of cleaning solutions and their uses

• Excellent customer service and communication skills

• Can work at a fast pace and adapt to change when needed

• Be a team player with the ability to both give and take instruction

What we offer: 

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering mental health and wellbeing support.
• Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
• Money Insights and financial benefits via the Salary Finance Platform.
• Save for your future by becoming a member of the Sodexo Retirement Plan
• A death in Service benefit for colleagues who pass away whilst employed by Sodexo
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including apprenticeships and a variety of learning and development tools.
• Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
• Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
• Flexible and dynamic work environment 
• Competitive compensation 
• Full training and full protective uniform supplied 

Ready to be part of something greater? Apply today! 

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications

Package Description

Housekeeping Supervisor

• Monday - Friday 11:30am-8pm
• 40 Hours worked per week
• £13.50 per hour + Sodexo Benefits.
• Online Recognition Scheme (Reward Hub)
• Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is (N1C 4AG)

About The Company

About Sodexo

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Working Parents, Sodexo Disability, So together, generations and origins.  We have also launched Be Heard which is an employee network designed to bring black colleagues together (virtually) to bring about positive change.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.   

Click here to read more about what we do to promote an inclusive culture.

Responsibility for providing a full secretarial and administrative service to designated staff/Managers. This will include diary management, management and production of all correspondence and the development and maintenance of document management systems. To collate e-mail and other correspondence and respond where appropriate. To bring essential items to the attention of the designated staff/Managers for action. Preparation and management of key meetings and events. This will include drafting of agenda, production of formal minutes, dealing with action points, tracking progress on actions and booking of venues. Preparing paper work which maybe required for meetings the management team maybe attending, this includes supervision paperwork. Responding to urgent requests as necessary and ensuring that urgent and sensitive items are dealt with accordingly. Band 4 Administration supervisor JD/PS June 21 Provide support in document drafting, collation of relevant information (conducting additional research where necessary) for meetings and reports (including investigations) preparation of correspondence on a wide range of routine and non-routine issues both internally and for external partners. Support the work of the designated Managers/Staff through coordinating meetings and for external partners. Support the work of the designated Managers/Staff through coordinating meetings and Coordinating meetings and carrying out administrative actions, as specified in meetings. Timely and accurate collation of raw data from internal and external sources on a regular basis and production into appropriate formats, e.g. spreadsheet, report. Including NHSP Audits, Unvalidated RiO notes, Clinical Vacancies, Safer Staffing, Supervision Records, Sickness Level monitoring, Managing Performance. To support the manager by producing regular activity reports for management audit and planning processes. Provide and receive information electronically, verbally or in writing which may be of a confidential or sensitive nature and ensure this is communicated properly within and outside the organisation. Plan and prepare complex staffing rotas on behalf of the Manager(s). Put out and authorise NHSP shifts. Sign off mileage and expense claims. To have a full and in depth working knowledge and understanding of e roster. Approve annual leave requests (with management agreement) and manage leave and sickness records for area of responsibility. Be familiar and competent with the use computer packages and hospital systems. To attend and take formal minutes/action notes for a variety of meetings such as Management Team Meeting, Business meetings, Quality and Safety, Safeguarding, Leadership team and any other as required. Maintaining an effective audit trail. To provide day to day support to team/service/division managers. To act as a Registration Authority Agent for the RiO IT system.

Heritage Portfolio are looking for a talented and enthusiastic Chef to join the team at our Central Production Kitchen in Leith, Edinburgh. We operate within some of Scotland’s leading cultural destinations, including Royal Botanic Garden Edinburgh, The Scottish National Portrait Gallery, V&A Dundee, Mansfield Traquair, the Signet Library and Perth and Musselburgh Racecourses.

With an emphasis on fresh, made from scratch cooking, our culinary teams execute outstanding catering and event services, from private dining, weddings and corporate clients to exceptional in-house café services. Under the guidance of our Head Chef and culinary development team, you will prepare and deliver a range of menus, from deli style retail offers to high end fine dining experiences, all with our overarching ethos of quality, seasonality, provenance and flavour at their heart.

Package Description

Hours Per Week: 30

Rate Of Pay: £15.00 per hour

Start Date: April 2024

Main Responsibilities

• Natural creative and innovative flair with a genuine love of food and an eye for detail
• Broad ingredient knowledge and understanding of how to maximise flavour
• Be able to follow recipes and specifications to ensure quality as standard
• Maintain a focus on managing and communicating food allergens safely at all times
• Provide exceptional high standards of food quality to the specifications agreed
• Have a hard working, positive and reliable attitude
• Excellent kitchen practise with the ability to prioritise and multitask in a high-volume catering environment
• Flexibility in order to meet company demands, as well as being organised and adaptable with the ability to support all aspects of the kitchen
• Support the Kitchen Manager and wider team by ensuring Health and Safety legislation is carried out correctly and all paperwork is recorded as required
• Excellent levels of kitchen and personal hygiene
• Good understanding of English, both written and orally

The Ideal Candidate

• Be organised and adaptable with the ability to support all aspects
• Be motivated and excellent at working as part of a team with the ability to multitask and work to specific time frames agreed
• Be able to follow recipes and specifications to ensure quality as standard as well as bringing new recipes and product development
• Have a Level 2 Food Hygiene certificate

About The Company

Heritage Portfolio is the sub-segment of Sodexo Live! that produces outstanding catering and event services for our cultural destinations. These include exceptional “in-house” café services in some of Britain’s leading visitor attractions such as V&A Dundee, The Signet Library, The Scottish National Gallery, private parties and dining, weddings and prestigious events including The Royal Garden Party for which we are honoured to have received a Royal Warrant of Appointment as Supplier of Catering Services.

Our mantra is “building a business to be proud of” and as we grow and flourish in the world of bespoke events and venues, we remain true to our original ethos: to provide an amazing experience that goes beyond the remarkable food we serve. Therefore we always looking for passionate, enthusiastic and motivated individuals to join our team and take pride in the work they deliver.

Immediate Start following a successful interview

We're hiring a Housekeeping Supervisor to join our amazing team here at Omni Facilities Management

Established in 1980, Omni Facilities Management is a leading provider of outsourced services to over 150 hotels across the UK, Netherlands, and South Africa. Employing over 4,000 people, Omni provides Housekeeping, Recruitment, Property and Software Services to major hotel groups including InterContinental Hotels Group (IHG), Hilton, Marriott, Redefine BDL Hotels, Raffles, Shangri-La, Ritz-Carlton and Resorts World.

We are currently looking for enthusiastic and self-motivated candidates for the position of Housekeeping Supervisor / Floor Supervisor who will not only be required to carry our supervisor duties within the housekeeping department but will also, be required to support with the following when required:

• Cleaning guests’ room when required
• Self-Check cleaned rooms
• Support Head Housekeepers when they are on leave or days off.

Benefits from working with the company:

• Two weekly payments
• Up to 28 days paid holiday per year
• Permanent contract of employment
• Career progression on to our Management Programs & Flexible Learning Courses
• Company Benefits including retail discounts on food, shopping, clothes, holidays. eating out and up to 55% on cinema tickets
• Opportunity to work with great teams for an industry leader!

Shift Pattern:

Up to 37.5 hours a week, Monday to Sunday (24/7 Operation)

Desired profile:

• Experience as a Housekeeping Supervisor / Floor Supervisor
• Willingness to work
• Ability to work under pressure with strong organizational skills
• Confident, professional, and welcoming personality

Duties:

• Participate in and carry out various housekeeping duties including room cleaning/public area cleaning/linen management/supervision
• Check each room daily on the assigned floor, to ensure it has been cleaned, includes necessary supplies, and is presented to the hotel's required standard
• Perform any related duties and special projects, which may be assigned by the Executive Housekeeper or Assistant Executive Housekeeper
• Cover the Head Housekeeper when they on days off

supervisor / floor supervisor / hotel supervisor / cleaning supervisor / housekeeping / cleaning / housekeeper

Proud member of the Disability Confident employer scheme

Key Result Areas Transcription - Coordinating the distribution of transcription throughout the various teams, ensuring that the work is equally distributed and is undertaken accurately and in a timely manner - Supervise the secretaries and audio typists to ensure that all typing, patient communication and medical legal reports are produced accurately, in accordance with local and national guidelines and dispatched in a timely manner - Assist the Unit Coordinators in the provision of training where required and when correspondence does not reach required standards - Undertake transcription responsibilities within a nominated team Outcomes and Results - Assist the Unit Coordinators to ensure that results, correspondence and patient queries are dealt with accurately and promptly. - Ensure through effective supervision and coaching of the secretaries that the necessary action is taken for patients that are required to attend for further investigations, outpatient attendances, x-ray, blood tests etc., and ensure systems of work are in place to ensure the results are shared in a timely manner with the relevant clinician Additional Responsibilities: - Assist the Unit Coordinators with the management of Appraisals and Mandatory Training, ensuring timely compliance with Trust targets - Frequent contact with secretarial / audio typing teams to ensure progress of work and help resolve queries / issues - To highlight bottlenecks within the service, communicating regularly with the Unit Coordinators, and where possible, suggesting and implementing solutions - The post holder must at all times respect patient confidentiality in line with the requirements of the General Data Protection Regulation (GDPR), and abide by all Statutory and Trust policies and procedures - The post holder will be expected to work without direct supervision and will be expected to liaise and communicate as appropriate with various disciplines. - The post holder will be required to undertake any other duties according to the needs of the service. This job description is not intended to be an exhaustive list of activities, but rather an outline on the main areas of responsibility. Any reasonable changes will be discussed and agreed with the post holder before variations to the job description are made Knowledge Skills and Experience Required - Educated to GCSE grade C or above (or equivalent) in literacy and numeracy - Medical Secretary Diploma or equivalent experience - Experience of / or a qualification in medical terminology - RSA level 3 or able to demonstrate equivalent skill (proficient and accurate audio typing skills minimum 60wpm) - Proven supervisory experience - An excellent, professional telephone manner to minimise conflict, resolve queries and maintain the reputation of the organisation when dealing with all calls - Excellent interpersonal skills for dealing with people internal and external to the organisation - Excellent written and verbal communication skills with a good command and understanding of English, punctuation and grammar - Ability to work flexibly within a team - Ability to use own judgement and initiative - Ability to identify and advise on training needs - Excellent IT skills; good working knowledge of MS Office to include Word, Access & Excel - Good working knowledge of TRAK, Infoflex & other related systems - Good attention to detail with ability to multitask - Ability to work well under pressure, prioritise workload effectively and resolve unforeseen problems as they occur Communication and Working Relationships General Managers Deputy & Assistant General Managers Secretarial / Admin staff Unit Coordinators Consultants and multi-disciplinary teams Ward Staff Health Records staff Central Booking Office staff Systems Management teams: IM&T, Trak Physical / Mental / Emotional Effort and Working Conditions - Use of Visual Display Unit (VDU) on a daily basis - Requires frequent spells of concentration through a work pattern which can be unpredictable. Priorities often change during the day and there is a need to be very flexible in order to change direction throughout the day - Managing conflicting priorities - Occasional exposure to distressing or emotional circumstances, e.g. dealing with distressed patients

To arrange meetings and events on behalf of the service, making bookings where necessary and ensuring all equipment and documentation is available, in conjunction with line manager where required. Respond to telephone, email and written queries on behalf of the service area including call handling where appropriate as agreed with line manager. To produce informal and formal minutes as an accurate record of meetings, transcribing and distributing as directed. Maintain accurate and timely electronic and hard copy information e.g. training logs using organisational systems as directed (ensuring ease of access/retrieval as appropriate) and in line with policies. Supporting operational staff to access management information; electronic and hard copy. Collect and collate data to enable managers to monitor budgets and performance in relation to business support function with support of line manager. Collect, collate and prepare information for service area users with support of line manager. To provide support to customer and visitor reception areas, acting as the first point of enquiry and sign posting individual to relevant information / service. Support the management team to ensure that internal and external communication systems are in place Ensure that all complaints, compliments, concerns, comments and suggestions are appropriately recorded, and where possible resolved within level of role or escalated appropriately, supporting junior staff where necessary. Maximise the use of electronic systems to enable effective management of the service area such as Microsoft Office and patient record systems. Be compliant with the Data Protection and record management policies and procedures with particular reference to confidentiality and safeguarding issues. Be proactive and contribute ideas for improvement in the way the service is delivered. Able to work on own initiative, prioritising work within defined policies and procedures to set timescales. Ensure that all office support services e.g. post, filing, photo copying, are delivered in a timely manner. Promote the image of the department, checking that notices and leaflets are up to date & well presented. Financial management To process and pass for payment all relevant invoices in a timely manner in accordance with business process, with support of line manager To support the line manager with banking and remittance service (including petty cash). Monitor stock e.g. stationery and order supplies and equipment as required within the business area. COMMUNICATIONS AND RELATIONSHIPS One of the main aspects of this role is to liaise and build positive working relationships with a variety of stakeholders such as; clinical staff, schools, general practices, service users and all other appropriate bodies.