Total 573 it specialist job vacancies in Perak - George Town, Pulau Pinang

工作介紹：

• 協助集團IT負責人提供整個集團的IT技術支援服務
  公司。
• 維護並負責硬體（PC、筆記型電腦、
  印表機、掃描器等）、電腦系統軟體、伺服器及網絡
  為確保集團內各公司日常業務順利進行。
• 管理並提供對防火牆、ERP、CCTV、卡片存取和其他相關係統的支援 - 關閉。
• 為內部和外部利害關係人調查並解決 IT 問題。
• 準備資源（PC、軟體、電子郵件帳戶）並向新員工介紹公司的 IT 協定、軟體和硬體使用情況。
  
  工作要求：
  
  
• 學士學位、研究生文憑、電腦科學/資訊科技專業學位或同等學歷。
• 至少 2 年 IT 支援/相關領域的工作經驗。
• 精通Windows伺服器、網路、IT安全和營運，有技術和實務經驗者優先。
• 積極主動、熱情、以最終用戶為中心、注重結果。
• 擁有良好的溝通技巧，能夠在最少的監督下工作。
• 擁有自己的交通工具，並且必須願意出差。

津貼和福利

• 津貼和福利：
• 有競爭力的薪資待遇
• 績效獎金
• 醫療福利
• 住院及手術保險
• 人身意外傷害保險
• 職涯發展機會
• 公積金
• 索斯科

Job Descriptions:

•  Assists Group IT Head to provide IT technical support services across the Group of
   companies.
• Maintain and responsible for daily end-users support in hardware (PCs, laptops,
  printers, scanners etc), software of the computer systems, servers and networks
  related issues in order to ensure smooth daily business operation of the companies in the Group.
• Manage and provide support for Firewall, ERP, CCTV, Card Access, and other related system - close.
• Investigate and troubleshoot IT issues for internal and external stakeholders.
• Prepare resources (PC, software, email account) and brief new hires on company’s IT protocols, software and hardware usage.
   
  Job Requirements:
  
  
• Bachelor Degree, Post Graduate Diploma, Professional Degree in Computer Science / Information Technology or equivalent.
• At least 2 years working experience in IT support/related field.
• Proficient in Windows servers, network, IT security, and operations, preferablyexperienced in technical and hands-on skills.
• Pro-active, enthusiastic, end-users and result focused.
• Possess good communication skills and able to work with minimum supervision.
• Possess own transport and must be willing to travel outstation.

Perks & Benefits

 

• Perks and Benefits:
• Competitive remuneration package
• Performance bonus
• Medical benefits
• Hospitalisation and Surgical Insurance
• Personal Accident Insurance
• Career growth opportunities
• EPF
• Sosco

About Us

Coventry Enterprises Singapore is a company owned by Coventry University Enterprises, the commercial subsidiary of Coventry University, one of the UK’s fastest growing and most successful business focused universities.

Coventry University Enterprises has an enviable track record in the commercial application of Serious Games technology and has won a number of contracts with its partner XVR of the Netherlands in Singapore and across South East Asia.

Why join us?

We are the Asia Regional Support Centre for XVR Simulation, an incident command training simulator for disaster management. Our team has been successful in delivering projects around the world and particularly in Asia, where we deliver turn-key solutions of high-quality incident management simulator systems. Join us as the region’s leading provider of virtual reality simulation training software, as we prepare for further growth in this exciting market.

Position: IT & Operations Support Specialist

Responsibilities:

• Support daily operations of simulation system, including operational support at customers’ location.
• Perform technical analysis, corrective, and preventive maintenance of simulation system.
• Troubleshooting of technical issues on site at customers’ location.
• Implementing scenario creation or edits as required for operations using simulation tool set.
• Any other matters tasked by Management.

Requirements:

• Preferably Diploma/Degree in Information Technology / Engineering, or relevant qualifications. Fresh graduates are welcomed to apply.
• Experience in IT support and deployments.
• Experience handling network issues will be an advantage.
• Team player with good interpersonal, communication and problem-solving skill.
• Resourceful and able to work independently when required.
• Keen to discover and assess new technology for work purposes.
• Should be highly motivated and able to work under tight schedules.
• Meticulous and able to multi-task.

Position

Data Security Specialist- Data Security and Endpoint Security

Data Security Specialist is a technical Specialist role within the Data Security Services team and will be responsible for managing, administration and supporting the Data Security and Endpoint Security technologies for the bank.

Person will be the technical point of contact for the Run team and the related activities to data security and will be the last level of escalation for the Security specialists in the team. He/She is also responsible for the technical transition and validation of Security services from other regions to Singapore. He/She will be involved in projects and POC’s that may involve security services. He/She works with continuous improvement principles. He/She is equivalent to the Subject Matter Specialist on the technologies within data security.

Data Security Services team in Singapore is responsible for day-to-day operational services on the infrastructure of Europe (mainly France and UK) and Asia remotely from Singapore. France infrastructure represents approximately 80% of the worldwide production activities of CA-CIB in Singapore.

Team works in Europe time zones and this role will be aligned primarily to Paris working hours. Flexible rotations are followed based on the nature of duties.

The operational support of the team covers the following technical scope:

• Endpoint Security technologies – Anti-virus management, Host Intrusion Prevention System etc.
• Data Leak Prevention systems. - Email Prevent, Web Prevent, Endpoint Protect,
• Encryption Solutions: Disk Encryption, File and Folder encryption,
• Database Audit Monitoring solutions
• Email and Web Phishing Prevention solutions.
• Vulnerability Management

Detailed Job Responsibilities

The Specialist has a wide spectrum of responsibilities and actions. Person will be responsible for following (but not limited to) responsibilities in day-to-day work:

As the Specialist of the team, he/she:

• act as the last level of escalation for the team members
• own Incident, Problem and change management process for the team
• assigns technical tasks and manages delegation
• animates the team to encourage collaboration and sharing of practices
• participates to recruitment process for the team

As the Specialist of his/her scope of activity, he/she:

• is actively involved in incident management (fault investigation, resolution escalations of all monitoring alerts and user initiated problem calls/tickets) and request management
• Is the final technical approver for any changes into Data Security systems and is accountable for any technical changes in the environment from a RUN/BAU perspective
• Is involved in projects like End of Life, New Builds, migrations and technical upgrades of the solution managed by the team
• Participates in global Infra events (like Power down and DR Tests)
• ensures activity is performed in compliance with norms, standards, processes and procedures
• gathering required evidence using multiple forensic tools to investigate any data leak incident, conducting interrogation if required, case closure and reporting
• ensures documentation is up to date and relevant for use
• lead the continuous improvement initiatives
• responsible to drive and deliver root cause for any high severity issues
• Focus on automation and optimum use of the team to improve efficiency
• Maintain appropriate knowledge to ensure to be fully qualified to undertake the role.
• Complete all mandatory training as required to attain and maintain competence
• Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.

Work Schedule

• Work schedule is mainly focused to support Asia and EMEA (Paris) time zone; however, may have to support during non-offce hours for critical incidents or escalation as per the assigned on-call support requirements;
• Rotational Shift schedule is followed;
• Work Hours: 2 PM – 11 PM SGT (with 1 week of General shift 9 AM – 6 PM SGT).

Qualifications and Profile

Functional

• 8 - 10 years of IT Security experience in administration and management of IT Security technologies primarily Symantec Data Loss Prevention, Symantec Endpoint Protection, Email Security, Data Classification and other endpoint & data security solutions;
• Should be a bachelors/masters/engineering graduate or equivalent technical degree in Information Technology or Computer Science;
• Knowledge of different domains of IT Security;
• Working & hands-on experience in administering the IT Security Solutions;
• Must have experience in working in similar Production setup in Run (Operations) mode;
• Ability to apply risk based approach while working on assigned responsibilities;
• Experience in defining, implementing, and enforcing enterprise-level IT security policies for endpoint and data security solutions;
• Must have working experience in managing endpoint security solution for a Large enterprise level environment, working experience in financial organization is preferred;
• Excellent in analytical, communication and documentation skills;
• Ability to organize work and be able to priories work as per the needs of Production Operation’s needs;
• Must have strong understanding of ITIL processes and comfortable working in process oriented environment;
• Ability to work independently and as well as a part of team and is able to work under minimal supervision;
• Should have time management skills and able to manage work in fast moving environment;

Technical

• Hands-on experience on Symantec Data Loss Prevention (DLP);
• Highly proficient in data leakage prevention (DLP) technologies - troubleshooting and configuration management;
• Deployment, integration and administration experience of various components of Symantec DLP:

- Symantec Endpoint Protect

- Symantec Web Prevent

- Symantec Email Prevent

- Symantec Enforce

• Must have experience in defining, designing and configuring DLP Policies as per the business requirements;
• Deploy, upgrade and troubleshooting knowledge on Symantec DLP solution;
• Scripting knowledge (Phyton, Regular Expression, Powershell) is desirable;
• Professional Certifications:

- CISSP certified is highly preferred

- Symantec Certified Specialist: Administration of Data Loss Prevention (any version) is highly preferred.

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: shaunquek@recruitexpress.com.sg

CEI Reg No: R1660732

EA Licence No: 99C4599

JOB DESCRIPTION

• To maintain office and ship’s computer systems and communications systems.
• To manage, maintain and improve existing IT Solutions.
• To support ship’s by visiting onboard or remotely.
• To assist to resolve IT issues encountered by Vessels or Office Staff:
• Install software, hardware, and applications for both office & vessel.
• Administration of IT Infrastructure (AMC Renewal, User creation, Inventory management etc)
• Personally manage Active Directory and Office 365.
• Maintain secure operation of computer systems, servers, and network connections.
• Implemented and maintained standards and procedures to protect the security and integrity of information systems and data.
• Maintain appropriate access control utilizing least privilege principles.
• Patch Management of servers and enterprise software utilizing change management processes.
• Review firewall logs for security violations.
• Review server log for performance, user, and security audits.
• Identify security issues and risks and develop mitigation plans.
• Other ad hoc duties as assigned.

REQUIREMENTS

• ITE / Diploma or equivalent degree in Information Technology/Science/Engineering Minimum 3 years’ experience in similar capacity.
• Possess basic knowledge of either Maritime Communications, Maritime IT or Marine Electronics would be preferred.
• Good computer skills and understanding in IT networking infrastructure, software, and server applications.
• Excellent presentation and communications skills.
• Ability to brainstorm solutions.
• Resourceful, driven, proactive and independent.
• Team player, able to work with team members and ability to communicate with people of diversified cultures.
• Willingness to learn.
• Willing to travel to different locations and onboard vessels in Singapore & overseas as and when required.
• Able to work on weekends & after office hours when required.
• Understanding of IT networking infrastructure software and server applications.

Job Duties

• Conduct QA session
• Interact with clients to understand and confirm requirements
• Prepare proper documentations for clients’ acceptance
• Responsible for the development and improvement of business processes from client
• Track performance against business plans
• Develop and refine reporting requirements
• Gather, Organize and Analyze information on problems or business requirements
• Work closely with various parties including solution architect, developers, IT engineers to resolve issues.
• Responsible for monthly reporting and KPIs
• Conduct User Requirement Workshops
• Conduct User Training sessions
• Manage and ensure timely delivery of projects
• Analyze, remove, and proactively prevent roadblocks across team to meet quality standards, project milestones, and business objectives

Qualifications and Skills

• Minimum Degree in Information Technology, Computer Science or equivalent.
• Certifications in Project Management are advantageous.
• At least 3 years of working experience/5 years of working experience for Senior consultant in Project Managing Web-Related projects
• Working knowledge in MS Office, Project Management and Visio.
• Able to handle multiple tasks/projects simultaneously.
• Customer-oriented person with excellent communication skills, both written and verbal.

The Department

The IT Department is responsible for supporting and maintaining the Campus IT Infrastructure, AV Infrastructure and Phone system. Providing efficient system support to all users. The department is also responsible for resolving any IT-related faults Quickly and efficiently,

The Position

The IT support individual will provide effective IT assistance across all aspects of the business and will provide backup and support to the IT Manager. The individual is responsible for supporting and maintaining IT Infrastructure, AV Infrastructure and Phone system plus general maintenance of all IT-related hardware/software. The position provides exposure to a broad range of IT-related projects and activities.

Key Responsibilities

· Installing and configuring computer hardware, software, systems, networks, printers, Desk Phones, and scanners

· Monitoring and maintaining computer systems and networks

· Responding in a timely manner to service issues and requests

· Providing technical support across the campus

· Repairing and replacing equipment as necessary

· Testing new technology

· Possibly training more staff members

· Complete detailed reports listing requests to technical assistance, steps taken to resolve them, and the specific dates/individuals involved

· Assist management in creating training materials pertaining to computer troubleshooting and usage

· Act as the initial point of contact for all computer and system-related concerns from all users.

· Organize and file documentation pertaining to warranties and instructional guides for computer hardware

· Escalate IT issues to the IT Manager where necessary

· Responsible for managing backups

· Manage AV and Telephone systems

· Setup class AV system, Setup class recording

· Setup AV system for On-campus event

· Creating purchase requisitions for IT hardware/software

· Ensuring all software purchased licensing is recorded and maintained

· Setting up new users and disabling expired accounts in accordance with HR requirements

Other

· Prepare documents, meeting materials, and correspondence.

· Perform basic administrative support duties as required to meet specific operational objectives.

· Perform miscellaneous job-related duties as assigned by the IT Manager

Requirements

At least 2 years of experience in related profession preffered

Degree/Diploma in Computer Studies, Certification like MCSE or CCNA will be advantage.

Working hours

5 days work week (might have shift timigs and MUST work one weekend)

Main Responsibilities

Person will be responsible for following responsibilities in day-to-day work:

• Focal Point of contact for Technical management of Menlo Web Isolation Platform (“Menlo”). Person will primarily be responsible for managing the Menlo setup and ensuring the service is available, functional, and up-to-date;
• Propose, plan and execute timely upgrades to ensure that the Menlo setup remains current;
• Propose, plan and deploy the various security related policies by leveraging different features available in product;
• Active coordination with product support vendors for any product related issues or bugs;
• Propose, plan and execute actions to ensure that web traffic requests for identified users are routed through Menlo solution;
• Work with end-users where there are issues reported for external website accessibility and/or functionalities;
• Ensure policy exclusions are challenged, reviewed, validated and deployed as per approved plan;
• Periodical review of policy exclusions and ensure that they are relevant to the current context;
• Collaboratively work with network and other infrastructure teams globally for related issues;
• Propose, plan and execute Service improvements initiatives in order to elevate the current state, including identifying the activities to automate, improve and fine-tune the policies
• Handling RFCs, Incidents and Problem tickets under ownerships- and manage related day-to-day operations;
• Maintaining and Reporting the various KPI indicators pertaining to the technologies under administration scope and leading the report actions;
• Vulnerability Scanning and Remediation of the technologies under management scope
• Planning the periodical Technology Upgrades- testing and implementation;
• Identify Risks under respective technology under ownership, maintain Risk Register and work towards closure of risks and issues;
• Escalate- discuss and consult- technical issues, Incidents, RFC roadmaps and Problem tickets as required to next levels and Management in timely manner;
• Provide technical subject matter expertise on the solutions under technical ownerships;
• Perform Root Cause Analysis for Major Incidents and provide report in timely manner and maintain proactive follow-ups to close the actions;
• Perform Trend analysis, identify top few incidents and work with respective teams/individuals to minimize the incidents, hardware/software troubleshooting;
• Participate in meetings with various stake holders as per the schedules;
• Liaise with different vendors to ensure product issues are resolved as per operational and functional needs;
• Liaise with different teams in different geographical zones;
• Adhere to different policies set out by the organization;
• Prepare and provide different reports (weekly/monthly/ad-hoc) as necessary for Operations;
• Perform changes or work on incidents during weekends as necessary;
• Participate in periodical Disaster Recovery and Business Continuity exercises as per the plan;
• Maintain appropriate knowledge to ensure to be fully qualified to undertake the role;
• Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.
• To take up additional responsibilities as per Operational needs for the scope under the team.

Work Schedule

• Work schedule is mainly focused to support Asia and EMEA (Paris) time zone;
• Work Hours: 2 PM – 11 PM SGT (with 1 week of General shift 9 AM – 6 PM SGT as per rotation).
• Rotational Shift schedule is followed between general and afternoon hours;
• Candidate have to be standby to support critical issues reported outside of business hours and on weekends. This will be based on On-call Schedule roster which is pre-defined.

Qualification Requirements

• 8 -10 years of IT experience with minimum 5 years of hands-on experience in network security managing web traffic proxies or web phishing prevention/web isolation platforms e.g. Menlo Web Isolation Platform
• Should be a bachelors/masters/engineering graduate or equivalent technical degree in Information Technology or Computer Science;
• Working & hands-on experience in administering the Menlo Web Isolation Platform and any of the Web Proxies solutions;
• Experience in managing Production setup in Run (Operations) mode;
• Ability to apply Risk based approach while working on assigned responsibilities;
• Experience in defining, implementing, and enforcing enterprise-level IT security policies for endpoint and data security solutions;
• Must have working experience in managing endpoint security solution for a Large enterprise level environment, working experience in financial organization is preferred;
• Excellent in analytical, communication and documentation skills;
• Ability to organize work and be able to priories work as per the needs of Production Operation’s needs;
• Must have strong understanding of ITIL processes and comfortable working in process oriented environment;
• Ability to work independently and as well as a part of team and is able to work under minimal supervision;
• Should have time management skills and able to manage work in a fast-paced environment.

Professional Certifications:

• Security Certifications: Comptia Security+, CISSP is highly preferred

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: shaunquek@recruitexpress.com.sg

CEI Reg No: R1660732

EA Licence No: 99C4599

We are seeking a highly motivated and experienced IT Helpdesk Team Lead to join our Infra Operation & Cyber Security team. Reporting to the IT Manager, you will be responsible for leading, managing, and overseeing the day-to-day operations of the IT Helpdesk.

Key Responsibilities:

Operational Support

• Lead, manage, and oversee the day-to-day operations of the IT Helpdesk.
• Ensure IT requests and services are resolved in a timely and efficient manner.
• Provide supervision and mentorship to team members and delegate work assignments within the team.
• Plan and coordinate monthly OS patching or ad-hoc update activities for all endpoint devices.
• Ensure compliance with policies, procedures, and security standards.
• Administer and support Microsoft Office 365.
• Review and enhance processes, guidelines, and systems documentation.
• Manage end-user computing software and hardware inventory.
• Cultivate and manage vendor relationships, facilitating procurement, renewal, and tracking of licenses, support, software, and hardware.
• Coordinate with third-party vendors to troubleshoot and resolve issues.
• Roster stand-by support after office hours and during weekends/public holidays if necessary.

Project and Initiatives

• Evaluate and implement new initiatives to improve end-user experience.
• Lead and coordinate IT Helpdesk initiatives, such as automation and integration of Artificial Intelligence/Machine Learning, to streamline processes and enhance operational efficiency.

Requirements:

• Diploma / Degree in Information Technology or equivalent, with at least 5 years of experience in end-user computing support.
• Minimum of 2 years of experience in managing and administering Microsoft Office 365.
• Proficiency in PowerShell scripting.
• Experience with managing more than 500 endpoint devices.
• Experience with unified endpoint management tools, such as Intune, Endpoint Central, or Ivanti.
• Experience with end-to-end procurement and renewal processes.
• Strong troubleshooting skills.
• Strong documentation and organizational skills.
• Independent worker with minimum supervision.
• Good team player and process driven.
• Excellent verbal and written communication skills.
• Certification in Microsoft 365 will be advantageous.

Who we are

Crédit Agricole Corporate and Investment Banking (Crédit Agricole CIB) is the corporate and investment banking arm of Crédit Agricole Group, world’s 10th largest bank by total assets.

Our Singapore center (“ISAP” or “Information Systems Asia Pacific”) is the 2nd largest IT setup (after Paris Head Office) for Crédit Agricole CIB's worldwide business. We work daily with international branches located in 30 markets by:

· Envisioning and preparing the Bank’s futures information systems

· Partnering and supporting core banking flagships and transverse areas in their large scale development projects

· Providing premium In-house Banking applications

This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market.

We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges.

Position

IT Security Officer (ITSO)

IT Security Officer role is responsible for managing and supervising Information Technology Security matters for the Bank in Singapore and ensuring that the execution of Information Security activities are in alignment with Banks’ Security Policy and Standards. Person is also in charge of coordination of operational security of Information Systems, conducting Cyber Security Risk Assessment and ensuring effective management of IT Security initiatives in Singapore.

Main Responsibilities (not limited to)

• Information Systems in Singapore are in alignment with Groups’ Security Policies and Standards;
• Develop, contribute and establish local Security Policies, guidelines, standards and processes (as applicable) in conformance to Group’s Information System Security Policies, Governance Texts and local regulatory requirements.
• Conducting Information Security (Cyber) risk assessments to identify Cyber risks, develop and maintain adequate and comprehensive mitigation and deliver subsequent corrective actions when KPI results are unsatisfactory.
• Advising business teams, technology teams and leadership on implementing cyber security best practices for managing cyber and technology risks.
• Maintaining oversight on Key Cyber risk/IT Security indicators in scope;
• Maintaining oversight on the deployment of various Security Programs and projects running for the bank in the region.
• Coordinate studies on security requirements for implementing new IT Security solutions and provide consultation support on IT infrastructures and Applications teams
• Ensuring all Security related requests and derogations are reviewed and granted based on Security Risk Assessments;
• Ensuring the Vulnerabilities under the perimeter are managed and mitigated as per the defined Vulnerability Management Process;
• Assist and recommend the Local IT teams to define and implement remediation actions plans derived from audits or security reviews.
• Follow up on IT security related audit recommendation action plans falling under SG or other entities
• Maintain and Publish the Security Dashboard for Singapore for the Security KPIs;
• Supporting the IT Permanent Controls team and CLSi function on technical matters related to IT Security topics;
• Ensuring technical security projects for the region are properly taken into account and effectively delivered;
• Accompanying local IT teams in technical security topics where Security expertise and advices could be needed, to ensure proper implementation of standards and best practices;
• Acting as an entry point for all technical security related matters to assess the overall Information Systems Security;
• Raising operational security needs or constraints, or local constraints, proposing solutions and possible adaptations of standards in case they cannot cover a precise local requirement (for example due to a local regulation);
• Helping IT teams in deploying level 1 and level 2.1 controls required by ISS control plans.
• Should be able to take up additional responsibilities as needed for the operations or as assigned by the manager;
• Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer/Compliance Officer.
• Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.

Candidate Profile

• Must have a minimum 10 years of relevant experience in IT Security domain;
• Must be a bachelors/masters/engineering graduate or equivalent technical degree in Information Technology or Computer Science;
• Must have knowledge of different domains of Information Security;
• Must have prior hands-on experience in governance, managing and operating the Information System Security;
• Should have experience in working in first and second line of Cyber defense;
• Must have experience in conducting Cybersecurity Risk Assessments, security reviews of IT Projects;
• Must have experience in Security Exceptions management
• Ability to apply risk based approach while working on assigned responsibilities;
• Experience in defining, implementing, and enforcing enterprise-level Information Security Policies
• Excellent in analytical, communication and documentation skills;
• Must have strong understanding of ITIL processes and comfortable working in process oriented environment;
• Should have time management skills and able to manage work in fast moving environment;
• Should have excellent written and oral English language skills;

· Professional Certifications :

• CISSP certification is must
• Any other IT Security or Cyber Risk related certifications are desirable

Work Schedule

• Work Hours: 8.45a.m. to 6. 30p.m (Monday to Friday) with one-hour lunch break.

• Provide end-user office applications, desktop and printing support for MAC / PC environment

• Administration of Windows and database servers

• Maintain IT inventory manuals and audit documents

• Support network system and troubleshoot network equipment / systems such as routers, switches, wireless AP and structured cabling

• Ensure up to date patch management and deployment of enterprise anti-virus protection

• Software licensing

• Administer Symantec Veritas backup and tape backup hardware

• Liaise with systems integrators and service / solution providers

• Ensure compliance with company policies and standards for IT systems and infrastructure

• Diploma in Information Technology

• Possess a pro-active work attitude with good interpersonal & communication skills with all levels of staff

• Conscientious, diligent, responsive, independent and able to multi-task

Job Duties

• Conduct QA session
• Interact with clients to understand and confirm requirements
• Prepare proper documentations for clients’ acceptance
• Responsible for the development and improvement of business processes from client
• Track performance against business plans
• Develop and refine reporting requirements
• Gather, Organize and Analyze information on problems or business requirements
• Work closely with various parties including solution architect, developers, IT engineers to resolve issues.
• Responsible for monthly reporting and KPIs
• Conduct User Requirement Workshops
• Conduct User Training sessions
• Manage and ensure timely delivery of projects
• Analyze, remove, and proactively prevent roadblocks across team to meet quality standards, project milestones, and business objectives

Qualifications and Skills

• Minimum Degree in Information Technology, Computer Science or equivalent.
• Certifications in Project Management are advantageous.
• At least 3 years of working experience/5 years of working experience in Project Managing Web-Related projects
• Working knowledge in MS Office, Project Management and Visio.
• Able to handle multiple tasks/projects simultaneously.
• Customer-oriented person with excellent communication skills, both written and verbal.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

Job Duties

• Responsible for developing and implementing technology-related educational sessions for the organization, clients, or end-users.
• Collaborate with the project manager to prepare project requirements and schedule for training.
• Responsible for analyzing software releases, developing a course curriculum for its demonstrations and providing required training for the same.
• Support Project teams for System Testing
• Evaluates and tests new or modified web-based programs to verify that programs function according to user requirements
• To identify and rationalize program shortcomings
• Note down problem/defect encountered during testing and inform development team
• Documentation (e.g. Test Plan, Test Cases/Scripts, User Manual, Defect Register and any other ad-hoc document)
• Carrying out SIT and UAT independently

Qualifications & Skills

• Minimum Diploma in Information Technology, Computer Science, or equivalent
• At least 2 years of experience is required for this role
• Able to handle multiple tasks/projects simultaneously
• Excellent communication skills, written and verbal
• Knowledge of .Net and CMS is a must
• Familiar with at least a few testing tools commonly used for software testing
• Able to work independently with minimum supervision

On behalf of our client, we are looking for a Marketing Specialist.

The role will be responsible for supporting the business in the development, execution, and delivery of marketing campaigns across the portfolio to maximise acquisition and retention of users and clients. The focus of the role is to manage and execute marketing campaigns that meet and exceed ROI targets for the marketing plan, whilst delivering on client campaigns and attracting new clients across the portfolio.

The daily duties and responsibilities include:
• Identify market opportunities and advise the leadership team on all marketing strategies and campaigns to reach target markets, expand company brand and promote services to new customers
• Showcase your creative side to produce and design all marketing collateral, including digital, video and print content, to be used across companywide communication
• Manage all social media platforms including, Instagram, Facebook, LinkedIn & YouTube, ensure all content is scheduled, brand-appropriate and aligns with company content pillars guidelines & objectives
• Conduct all research and analysis of data in relation to consumer patterns and preferences.
• Predict and develop collateral for current and future trends across all social media platforms and implement all appropriate findings
• Oversee the company website & blog, create and manage SEO initiatives and evaluate the effectiveness of existing strategies to provide recommendations for improvements
• Keep ahead of search engine algorithm updates and integrated marketing trends, perform competitor analysis and collate findings into actionable recommendations
• Take ownership of creating interesting and brand-appropriate copy across social media, email communications, client-related content, marketing & blog content

Education – Bachelor degree or higher qualification desirable. Industry experience may substitute.

Experience & Skills
• 2 to 4 years of related experience
• Hands on experience in designing, building, launching and evaluating marketing plans, campaigns and programs
• Experience in digital marketing techniques and the optimisation of digital content across channels
• Excellent verbal and written communication
• Knowledgeable on Microsoft CRM
• Strong attention to detail when working with data
• Effectively manage events to be on time and budget
• Knowledge of marketing technology trends.
• Advanced computing skills including Microsoft Office applications, databases
• Passionate with a creative and pragmatic outcomes-driven approach
• Excellent stakeholder engagement skills
• Able to multi-task and work under tight deadlines

Salary - Salary being offered is commensurate with qualifications and experience and is between $80,000 - $100,000

Full time role

APPLY HERE: https://hire.expedo.co/public/69b514fc-0b49-4663-8e38-be0777f9b67a/6d5e2ffd-e829-4562-a33f-515a9e3d9b1d

We are looking for an enthusiastic Solution Specialist who is passionate with crafting innovative solutions to provide customers new capabilities for improved business outcomes. The responsibilities include working closely with customers to conduct user requirement gathering, define business and system requirement. Applying solutions expertise to unlock new business value, and creating winning proposals with statements of work, and employing in-depth knowledge and experience to design, build and implement technical solutions.

What does the role look like?

• Uses business and technical acumen to understand the customer’s business requirements, technical requirements, and the competitive landscape.
• Takes end-to-end solution ownership of the technology solution to create business opportunities through innovation for our customers.
• Defines architecture, specifications, and technical interfaces
• Designs, builds, tests, and deploys software applications and features
• Investigates and assesses new technologies
• Writes high quality, concise, and efficient code. Develops integrated solutions within the .Net / Azure ecosystem with vendor partners
• Manages code documentation and version control
• Tests software interfaces in .Net / Azure
• Manages software work products through the software development cycle
• Investigates, troubleshoots, and resolves tickets and customer queries within the SLA requirements
• Keeps abreast of emerging technologies via professional publications, seminars, and symposiums.
• Maintains and grows a continuing trusted relationship with customers.
• Mentors’ others with on-the-job training.

What are we looking for?

• At least 3 years’ experience in .Net / Azure, C# and ASP.NET Core, SQL, mongo database or other relational database skills, HTML5, CSS, JavaScript, AngularJS, React JS, .Net / Azure application support and development knowledge, SQL database or relational database skills
• Exceptional customer-facing and interpersonal skills, able to perform, conduct workshops and meetings to develop customer solutions.
• Expert skills in consultative selling, designing, and implementing software solutions required.
• Proven presales accomplishments with solutions involving applications, infrastructure, and integration.
• Bachelor’s Degree in Computer Science, or equivalent

Interested candidates who wish to apply for the advertised position, please click "Apply" or email an updated copy of resume to Alvin at alau@morganmckinley.com for more info.

EA Licence No: 11C5502

EA Registration Number: R1874110