Total 44 it analyst job vacancies in Petaling, Selangor

Job Scope/Responsibilities: 

•  Do the overall support related to IT on day-to-day business operation.
•  Educating end users in applications functionality, preparing, and providing training sessions on need basis
•  Hardware/Software troubleshooting and resolve basic network problems.
• Replacement of hardware parts if required.
• Perform OS installations and basic computer configuration.
• Monitoring and supporting network infrastructure such internet, wifi, LAN, WAN, routers, and switches/hub in the organization.
• Reviewing program specifications and requirements to determine implementation steps and sequencing.
• Identifying technical design for assigned areas of projects
• Modifying and writing program code as needed
• Suggesting technical design for new or revised applications or modules
• Modifying or writing program code as needed, testing applications
• Conducting user acceptance tests and providing respective documentation
• Making recommendations on programming standards and procedures
• Managing websites includes planning, implementing, managing, monitoring, and upgrading the organization's website.

Job Requirements:

• Candidate must possess at least a Bachelor’s Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology or equivalent.
• Strong understanding in principles of OOP
• Knowledge in Front-end programming software such as HTML, CSS, Bootstrap, JavaScript (vanilla JS, jQuery, ES6), Angular, and React
• Knowledge in Back-end software such as PHP, Java, Python, Node.js, Ruby, Sass

• Understanding in WordPress Framework and architecture

• Ability to troubleshoot website issues in a fast-paced environment.
• Practical knowledge of RDBMS and SQL
• Must possess skills in one of Adobe's ranges of creative suites. 
• Advantages for knowledge on Oracle Database. 
• Knowledge in installation and troubleshooting of hardware/software, network configuration and smartphone.
• Good knowledge of LAN/WAN networks, TCP/IP protocols and network technologies
• Practical knowledge of SDLC

• Understanding principles of OOD

• Knowledge in Microsoft Office Products (Word,Excel,PowerPoint)
• Experience in the Banking System is encouraged.

Perks & Benefits

• Employee equity
• Central location
• Personal leave
• Personal development opportunities

VentureGrab.Com is a professional franchise and business opportunity platform aimed at assisting Malaysian business owners in connecting with potential partners, investors, and franchisees. Through VentureGrab.Com, users can access a variety of listings across Malaysia to search for franchise and business opportunities, enabling them to find the most suitable businesses based on their budget and requirements. 

We're looking for someone with big dreams, who's eager to learn and succeed in a job that's both fun and challenging.

Responsibilities:

1. You will be responsible for helping the business owner to advertise their brand via our platform and channels. 

2. Identify and connect potential investors for business owners.

3. Conduct meetings with business owners to understand their business needs and offer our solutions to reach their target investors.

4. Develop and maintain relationships with business owners, providing ongoing support and assistance as needed.

5. Actively engage with customers through digital channels (e.g. website, chat, email) to trigger their interest in our solutions.

6. Maintain accurate records of all customer interactions and sales activities

7. Continuously develop and improve the company’s service pitch and better service deliverance.

Requirements:

1. Candidate must possess at least a Bachelor’s Degree in any business-related field.

2. Fresh graduates are welcome.

3. Excellent spoken and written English and/or Mandarin.  

4. Genuine interest in serving SME owners and assisting them in achieving their business goals.

5. Previous experience in sales or business development roles.

6. Excellent communication and interpersonal skills, with the ability to effectively engage with clients.

7. Proactive and solution-oriented approach to addressing challenges and meeting customer needs.

Why You Should Join Us?

1. We offer tremendous rewards! (included Basic, EPF & Socso, profit sharing, Star points reward &, etc)

2. You can enjoy various kinds of leave (Annual Leave, Study Leave, Medical Checkup Leave, Birthday Leave, Stress-Free Leave, Achievement Leave)

3. Age is not an issue. We pay based on your performance. 

4. Comfortable working environment with friendly and helpful colleagues.

5. The standard is 5 days per week.  Of course, if you wish to earn more, you should spend more time at work.  

6. Don’t worry about what to eat for lunch. Many choices are available in the mall downstairs!

7. Plenty of parking space in a contemporary office block. 

8. Free swimming, sauna, and gym facilities.

9. We provide opportunities for career advancement within the company.

10. We offer attractive remuneration to the qualified candidate.

11. WE CELEBRATE EVERYTHING.

VentureGrab.Com 是一個專業的特許經營和商業機會平台，旨在協助馬來西亞企業主與潛在合作夥伴、投資者和特許經營商建立聯繫。透過 VentureGrab.Com，用戶可以存取馬來西亞各地的各種列表，以搜尋特許經營和商機，使他們能夠根據自己的預算和要求找到最合適的企業。

我們正在尋找有遠大夢想、渴望學習並在充滿樂趣和挑戰性的工作中取得成功的人。

職責：

1. 您將負責幫助企業主透過我們的平台和管道宣傳其品牌。

2. 為企業主識別並聯絡潛在投資者。

3. 與企業主舉行會議，了解他們的業務需求，並提供我們的解決方案來接觸他們的目標投資者。

4. 發展並維持與企業主的關係，並根據需要提供持續的支持和協助。

5. 透過數位管道（例如網站、聊天、電子郵件）積極與客戶互動，激發他們對我們解決方案的興趣。

6. 維護所有客戶互動和銷售活動的準確記錄

7. 不斷發展和改進公司的服務宣傳和更好的服務交付。

要求：

1. 候選人必須至少擁有任何商業相關領域的學士學位。

2.歡迎應屆畢業生。

3. 優秀的英語和/或普通話口語和書寫能力。

4. 真正有興趣為中小企業主服務並協助他們實現業務目標。

5. 具有銷售或業務開發職位的經驗。

6. 優秀的溝通和人際溝通能力，能有效與客戶互動。

7. 積極主動、以解決方案為導向的方法來應對挑戰並滿足客戶需求。

為什麼你應該加入我們？

1.我們提供豐厚的獎勵！ （包括基本、EPF 和 Socso、利潤分享、Star 積分獎勵等）

2.可享有多種休假（年假、進修假、體檢假、生日假、無憂假、成就假）

3.年齡不是問題。我們根據您的表現支付報酬。

4. 工作環境舒適，同事友善、樂於助人。

5.標準為每週5天。當然，如果你想賺更多的錢，你應該花更多的時間在工作上。

6.不用擔心午餐吃什麼。樓下的商場有很多選擇！

7. 現代辦公大樓內有充足的停車位。

8.免費游泳、三溫暖、健身設施。

9. 我們提供公司內部職涯發展的機會。

10.我們為合格的候選人提供有吸引力的薪酬。

11.我們慶祝一切。

JOB RESPONSIBILITIES:

• Perform proactive monitoring for security log events for customers in 24x7 mode. (Splunk, SIEM, TrendMicro (EDR/IPS/etc) and others 3rd Party software).
• Escalate validated and confirmed incidents to designated incident response team.
• Notify Client of incident and required mitigation works.
• Fine-tune SIEM rules to reduce false positive and remove false negatives / analysis and response to previously unknown hardware and software vulnerabilities.
• Collect global threat intelligence and internal threats then inject actions based on analysis and recommendation.
• Provide advisories and threat intelligence based on new trends, threats, emerging campaigns, malicious attacks, hacker group.
• Proactively research and monitor security information to identify potential threats that may impact the organisation.
• Develop and distribute information and alerts on required corrective actions to the organisation.
• Learn new attack patterns, actively participate in security forums.
• Understand the structure and the meaning of logs from different log sources such as FW, IDS, Windows DC, Cisco appliances, AV and antimalware software, email security etc.
• Perform threat intel research.
• Ability to run and understand Sandbox Static Analysis.
• Track and update incidents and requests based on client’s updates and analysis results.
• Investigating, documenting, and reporting on any information security (InfoSec) issues as well as emerging trends.
• Assist the Level 2 with monthly and ad-hoc reporting - responsible for completing statistical and status reports, as well as providing fast and timely responses.
• Perform as an escalation point for all incidents relating to potential security.
• This position required to work on shift by rotation.

Perks & Benefits

• Regular team activities
• Company trips
• Medical insurance
• Free snacks / Happy hours
• Nearby public transport
• Personal leave
• Open culture
• Personal development opportunities
• Misc allowances

工作職責：

• 以 24x7 模式對客戶的安全性日誌事件進行主動監控。 （Splunk、SIEM、TrendMicro（EDR/IPS/等）及其他第 3 方軟體）。
• 將經過驗證和確認的事件回報給指定的事件回應團隊。
• 通知客戶有關事件和所需的緩解工作。
• 微調 SIEM 規則，以減少誤報並消除誤報/對先前未知的硬體和軟體漏洞的分析和回應。
• 收集全球威脅情報和內部威脅，然後根據分析和建議採取行動。
• 根據新趨勢、威脅、新興活動、惡意攻擊、駭客組織提供建議和威脅情報。
• 主動研究和監控安全訊息，以識別可能影響組織的潛在威脅。
• 制定並向組織分發有關所需糾正措施的資訊和警報。
• 學習新的攻擊模式，積極參與安全論壇。
• 了解來自不同日誌來源（例如 FW、IDS、Windows DC、思科裝置、AV 和反惡意軟體、電子郵件安全性等）的日誌的結構和意義。
• 進行威脅情報研究。
• 能夠運作和理解沙箱靜態分析。
• 根據客戶的更新和分析結果追蹤和更新事件和請求。
• 調查、記錄和報告任何資訊安全 (InfoSec) 問題以及新興趨勢。
• 協助 2 級進行每月和臨時報告 - 負責完成統計和狀態報告，並提供快速、及時的回應。
• 作為與潛在安全相關的所有事件的升級點。
• 該職位要求實施輪班制。

津貼和福利

• 定期團隊活動
• 公司旅行
• 醫療保險
• 免費小吃/歡樂時光
• 附近的公共交通
• 事假
• 開放文化
• 個人發展機會
• 雜項津貼

工作範圍/職責：

• 做好日常業務運作中與IT相關的整體支援。
• 對最終用戶進行應用程式功能方面的教育，根據需要準備和提供培訓課程
• 硬體/軟體故障排除並解決基本網路問題。
• 如有需要，更換硬體零件。
• 執行作業系統安裝和基本電腦配置。
• 監控和支援組織中的網路基礎設施，例如網際網路、wifi、LAN、WAN、路由器和交換器/集線器。
• 審查計劃規範和要求以確定實施步驟和順序。
• 確定專案指定領域的技術設計
• 根據需要修改和編寫程式碼
• 為新的或修訂的應用程式或模組提供技術設計建議
• 根據需要修改或編寫程式碼，測試應用程式
• 進行使用者驗收測試並提供相應的文檔
• 就編程標準和程序提出建議
• 管理網站包括規劃、實施、管理、監控和升級組織的網站。

工作要求：

• 候選人必須至少擁有學士學位、研究生文憑、專業學位、電腦科學/資訊科技或同等學歷。
• 對 OOP 原理有深刻的理解
• 了解前端程式設計軟體，例如 HTML、CSS、Bootstrap、JavaScript（vanilla JS、jQuery、ES6）、Angular 和 React
• 了解 PHP、Java、Python、Node.js、Ruby、Sass 等後端軟體

• 了解 WordPress 框架和架構

• 能夠在快節奏的環境中解決網站問題。
• RDBMS 和 SQL 的實用知識
• 必須具備 Adobe 創意套件系列之一的技能。
• 了解 Oracle 資料庫的優勢。
• 了解硬體/軟體、網路配置和智慧型手機的安裝和故障排除。
• 熟悉 LAN/WAN 網路、TCP/IP 協定和網路技術
• SDLC的實用知識

• 理解 OOD 的原理

• Microsoft Office 產品知識（Word、Excel、PowerPoint）
• 鼓勵具有銀行系統經驗。

津貼和福利

• 員工股權
• 中心位置
• 事假
• 個人發展機會

• Lead and mentor a team of cybersecurity analysts, fostering their professional growth and collaboration.
• Analyze and investigate security incidents, providing expert consultation on security matters.
• Serve as the primary point of contact between customers and our Security Operations Center (SOC) for security logs monitoring, management consoles, and monitoring tools.
• Act as the focal point for IT security investigations, directing thorough examinations of incidents and recommending appropriate actions.
• Strategize and execute remedial action plans for detected security incidents, monitoring their effectiveness.
• Keep clients informed on the latest advisories, threat intelligence, emerging threats, malicious attacks, and hacker group activities.
• Collaborate with relevant stakeholders to deliver security services in a multi-vendor environment.
• Engage with clients to assess their digital forensic and cybersecurity needs.
• Lead security projects and contribute to strategic planning for the deployment of information security technologies.
• Prepare senior-level technical reports for executive management.
• Build and maintain strong relationships with customers and partners.

Perks & Benefits

• Bonus and increment
• Allowance (travel stipends, transportation, etc.)
• Medical insurance 
• Company trips
• Regular team activities (festival celebration, birthday celebration, sports and etc)
• Personal leave
• Open culture (good working environment)
• Personal development opportunities
• Employee equity
• Nearby public transport

Network Operation Center (NOC) Analyst - Internship

• Proactively monitor and troubleshoot :
  - systems operations
  - systems problems
  - network outages
  - software issues
• Respond to alarms and alerts from network tools
• Responds to incidents submitted by customers and internal staff via phone call / email / WhatsApp
• Creates and reports tickets for events and incidents
• Provide timely response to all incidents, outages and performance alerts - ISP
• Notify customer and third-party service providers of issues, outages and remediation status
• Recognize, identify and prioritize incidents in accordance with customer business requirements, organizational policies and operational impact
• Determines and categorize the severity of an incident and depending on the circumstances take immediate action to restore service or escalate as appropriate
• Perform basic systems testing and operational tasks - 1st & 1.5 level
• Conducts specific procedures to proactively check the health and welfare of the applications / network equipment
• Gathers the incident history and preserve it for later use
• Perform and generate analysis report based on customer / ISP requests
• Generate monthly report for Operational Review Meeting with customers
• Support technical teams in 24 x 7 environment operational environments with high uptime requirements.
• Work with internal and external technical and service teams to create and/or update knowledge base articles

Security Operation Center (SOC) Analyst - Internship

• Perform proactive monitoring for security log events in 24x7 mode. (Splunk, SIEM, TrendMicro (EDR/IPS/etc) and others 3rd Party software)
• Escalate validated and confirmed incidents to designated incident response team.
• Notify Client of incident and required mitigation works.
• Fine-tune SIEM rules to reduce false positive and remove false negatives / analysis and response to previously unknown hardware and software vulnerabilities.
• Collect global threat intelligence and internal threats then inject actions based on analysis and recommendation.
• Provide advisories and threat intelligence based on new trends, threats, emerging campaigns, malicious attacks, hacker group.
• Proactively research and monitor security information to identify potential threats that may impact the organisation.
• Develop and distribute information and alerts on required corrective actions to the organisation.
• Assist the Level 1 or Level 2 with monthly and ad-hoc reporting - responsible for completing statistical and status reports, as well as providing fast and timely responses.
• Support technical teams in 24 x 7 environment operational environments with high uptime requirements.

Perks & Benefits

• Nearby public transport
• Central location
• Free snacks / Happy hours
• Regular team activities
• Open culture
• Personal development opportunities

安全營運中心 (SOC) 分析師 - 實習

• 以 24x7 模式對安全性日誌事件進行主動監控。 （Splunk、SIEM、TrendMicro（EDR/IPS/等）及其他第 3 方軟體）
• 將經過驗證和確認的事件回報給指定的事件回應團隊。
• 通知客戶有關事件和所需的緩解工作。
• 微調 SIEM 規則，以減少誤報並消除誤報/對先前未知的硬體和軟體漏洞的分析和回應。
• 收集全球威脅情報和內部威脅，然後根據分析和建議採取行動。
• 根據新趨勢、威脅、新興活動、惡意攻擊、駭客組織提供建議和威脅情報。
• 主動研究和監控安全訊息，以識別可能影響組織的潛在威脅。
• 制定並向組織分發有關所需糾正措施的資訊和警報。
• 協助 1 級或 2 級進行每月和臨時報告 - 負責完成統計和狀態報告，並提供快速、及時的回應。
• 在具有高正常運作時間要求的 24 x 7 環境營運環境中為技術團隊提供支援。

網路營運中心 (NOC) 分析師 - 實習

• 主動監控和排除故障：
  - 系統操作
  - 系統問題
  - 網路中斷
  - 軟體問題
• 響應網路工具的警報和警報
• 透過電話/電子郵件/WhatsApp 回覆客戶和內部員工提交的事件
• 建立並報告活動和事件的票證
• 對所有事件、中斷和性能警報提供及時響應 - ISP
• 通知客戶和第三方服務提供者問題、中斷和補救狀態
• 根據客戶業務要求、組織政策和營運影響來識別、確定事件並確定事件的優先級
• 確定事件的嚴重性並對其進行分類，並根據具體情況立即採取措施恢復服務或酌情升級
• 執行基本系統測試和操作任務 - 1 級和 1.5 級
• 執行特定程序以主動檢查應用程式/網路設備的健康狀況和福利
• 收集事件歷史記錄並保存以供以後使用
• 根據客戶/ISP 請求執行並產生分析報告
• 為與客戶舉行的營運審查會議產生每月報告
• 在具有高正常運作時間要求的 24 x 7 環境營運環境中為技術團隊提供支援。
• 與內部和外部技術和服務團隊合作創建和/或更新知識庫文章

津貼和福利

• 附近的公共交通
• 中心位置
• 免費小吃/歡樂時光
• 定期團隊活動
• 開放文化
• 個人發展機會

• 領導和指導網路安全分析師團隊，促進他們的專業發展和協作。
• 分析和調查安全事件，提供安全事務的專家諮詢。
• 作為客戶和我們的安全營運中心 (SOC) 之間的主要聯絡點，以實現安全日誌監控、管理控制台和監控工具。
• 作為 IT 安全調查的焦點，指導對事件進行徹底檢查並建議適當的行動。
• 針對偵測到的安全事件製定並執行補救行動計劃，並監控其有效性。
• 讓客戶了解最新的建議、威脅情報、新出現的威脅、惡意攻擊和駭客團體活動。
• 與相關利害關係人合作，在多供應商環境中提供安全服務。
• 與客戶合作評估他們的數位取證和網路安全需求。
• 領導安全專案並為資訊安全技術部署的策略規劃做出貢獻。
• 為執行管理階層準備高階技術報告。
• 與客戶和合作夥伴建立並維持牢固的關係。

津貼和福利

• 獎金和增量
• 津貼（旅費、交通費等）
• 醫療保險
• 公司旅行
• 定期團隊活動（節慶、生日慶典、運動等）
• 事假
• 開放文化
• 個人發展機會
• 員工股權
• 附近的公共交通

 Responsibilities: 

• Achieve given sales target, prepare and present reports, proposals and sales forecast in a timely manner 
• Responsible for key accounts management, handling customer requirements and work with related support teams 
• Develop sales strategies, plan, implement and monitor sales activities to achieve targeted sales revenue 
• Maintain existing corporate accounts and develop new business opportunities in the targeted market and convert prospect into sales 
• Participates actively in Principal and partner activities 
• Maintain professional and technical knowledge by attending educational workshop or seminar 
• Contribution in sales and marketing activities ( event, marketing ideas, sales initiative ) 
• Complete sales operational requirement by scheduling and follow up on work result ( postponement class, no show, customer feedback ) 
• Other tasks assigned as and when required 

Requirement: 

• More than 1 year experience with IT and Corporate Sales. (Works Admin before also acceptable)

Perks & Benefits

• Employee equity
• Central location
• Flexible working hours

職責：

• 完成既定的銷售目標，及時準備並提交報告、提案和銷售預測
• 負責大客戶管理、處理客戶需求並與相關支援團隊合作
• 制定銷售策略，規劃、實施和監控銷售活動，以實現目標銷售收入
• 維護現有的公司客戶並在目標市場開發新的商機並將前景轉化為銷售
• 積極參與委託人和合作夥伴的活動
• 透過參加教育研討會或研討會來保持專業和技術知識
• 對銷售和行銷活動的貢獻（活動、行銷創意、銷售主動性）
• 透過排班完成銷售營運要求並跟進工作成果（延期上課、缺席、客戶回饋）
• 根據需要分配的其他任務

要求：

• 擁有 1 年以上 IT 和企業銷售經驗。 （以前的作品管理員也可以）

津貼和福利

• 員工股權
• 中心位置
• 彈性的工作時間

Job Requirement:

• Provide administrative support (front desk and back-end support) for the IT Division in the office. 
• Handing and monitoring calls on IT support. 
• Prepare correspondences and documents, and maintain presentations, records, spreadsheets and databases. 
• Maintain employees’ leave, medical and attendance records. 
• Arrange interview appointment & interviewer. 

Requirements:

• Bachelor degree in any related discipline  
• Min CGPA 3.0 and above
• Fluency in spoken and written Bahasa Malaysia, English 

Job Brief:

Responsible for providing end users support such as troubleshooting PC/Notebook, configuring software, troubleshoot applications software, asset management including deployment and refreshment, installing and configuring phones/tablets, printers, local area networks, wide area networks, any piece of computer related peripheral or software that end user would be using. IT engineer has to perform their daily tasks by providing a high level of customer service to the end user.

Job Responsibilities:

• General
• Provide level 1 support (assistance through phone calls)
• Provide level 2 users support (onsite support by attending to end user) on the following: o Troubleshooting network operating system, software and hardware o Being familiar with network operating system, software and hardware o Working within a ticketing system and creating documentation for new processes o Training staff to maximize the potential of existing technology o Taking new users through the orientation process o Providing individual support and training upon request o Providing recommendations about support and information access o Maintaining an updated inventory of software, hardware and resources o Demonstrated aptitude for continuous learning and innovative thinking o Able to work independently and in a team environment o Strong written, oral and interpersonal skills with a demonstrated ability to communicate with outside vendors and internal staff.
• Performing any other IT-related duties assigned.
• Performing after-hour on-call work when necessary.
• Support remote user's problem from Branches where necessary (including BCP sites).
• Prepare log tickets on any user's request attended and close the ticket upon the issue is resolved.
• Prepare a resolution after each log ticket has been done.
• Documenting case studies and relevant IT processes and procedures, and adding to the knowledge base of the organization.

Job Requirements:

• Candidate should possess a Diploma / Advanced Diploma or equivalent in Computer Science / Information Technology
• Preferably at least 1 year of related working experience.
• Preferably specializing in Information Technology or equivalent.
• Good communication skills in English, Malay, Mandarin, and Chinese language for both spoken and written.

If this role sounds like the opportunity you are looking for, don't hesitate to apply and let us discuss it further!

[NOTE] We regret to inform you that only shortlisted candidates will be reached out. If you were not shortlisted, we encourage you to have a look at other vacancies in Konica Minolta!

NIQ GFK CMI’s Customer Success Team is focused on delivering world-class insights and reports to the clients and striving for a very high level of Customer Satisfaction and advocacy.

Customer Success is NIQ GFK’s key department which is instrumental for the company’s success.

Role purpose:

So where do you fit here?

A successful candidate for this role will be someone who can establish strong relationships with both our clients and our colleagues. You will quickly become a trusted partner, working with many of our clients’ teams, including marketing, sales, category, and many more.

You will be expected to understand our client’s needs and then create and present solutions that help achieve their strategic and tactical goals.  

If telling stories through data excites you but you’re uncertain whether you have the data knowledge: get in touch. We have an excellent training program, ensuring you understand all our products and how we create analyses.  

In your role, you would:

• Be responsible for delivering analytics & insights services and conducting tactical client training for Guided Analytics & NIQ GFK CMI products and solutions such as Brand Health, segmentation, Usage & Attitudes, Customer Experience, Shopper and Qualitative research.
• Entrusted to deliver flawless research and analytics to our clients. 
• Be responsible for identifying opportunities through day-to-day engagements with our clients, handing off opportunities to Account Development to pursue 
• Have a strong working knowledge of the client's business priorities and the role we can play in supporting these goals
• Be a confident and capable crafter of compelling insights, deliver clear and actionable recommendations to our clients helping them grow their business. 

About you

You are a high-performing individual thriving in ensuring high client-centricity & customer satisfaction. You know how to take care of client requirements & develop long-lasting client relationships.  Awareness of the market landscape, our CMI products, and our processes are at the forefront of your mind. You know that collaboration amongst teams and active listening of clients is critical to meeting goals and growth.