Total 539 it analyst job vacancies in George Town

Responsibilities:

• As an IT Administrator for Process Automation business, you will be responsible for involving and proactively supporting the installation, management, maintenance, and optimization of the service for their own area of responsibility and cross-functional processes related to IS services.
• Reporting to Operations Manager, you will be processing of SIM card subscription (life cycle), i.e.. SIM, eSIM, M2M,broadband with company selected Telco. This position is based in Singapore.
• Raising ticket to print management team for other print issue. Ordering of paper
• Processing of MS telephony subscription and support
• Handling of day-to-day activities and troubleshooting
• Creating, maintaining of IS portal. Creating, maintaining of ABB web order portal (SNOW)
• Verifying and processing of monthly canon billing, telephony billing, CHGPL charges and other purchases
• Preparing and generating monthly consumption report for print management, report for telephony and preparing monthly
• infrastructure performance report
• Coordinating with facility management and vendor for telecommunication setup
• Assisting Country Infrastructure Manager

Requirements:

• ITE / diploma / bachelor’s degree in the relevant field
• A strong focus on safe work practices and dedication to following all relevant workplace safety guidelines
• A high level of self-motivation, curiosity and desire to learn about new technologies
• A collaborative, solution-focused approach, and strong written and spoken communication skills
• Work Rights in Singapore

JOB DESCRIPTION

• To maintain office and ship’s computer systems and communications systems.
• To manage, maintain and improve existing IT Solutions.
• To support ship’s by visiting onboard or remotely.
• To assist to resolve IT issues encountered by Vessels or Office Staff:
• Install software, hardware, and applications for both office & vessel.
• Administration of IT Infrastructure (AMC Renewal, User creation, Inventory management etc)
• Personally manage Active Directory and Office 365.
• Maintain secure operation of computer systems, servers, and network connections.
• Implemented and maintained standards and procedures to protect the security and integrity of information systems and data.
• Maintain appropriate access control utilizing least privilege principles.
• Patch Management of servers and enterprise software utilizing change management processes.
• Review firewall logs for security violations.
• Review server log for performance, user, and security audits.
• Identify security issues and risks and develop mitigation plans.
• Other ad hoc duties as assigned.

REQUIREMENTS

• ITE / Diploma or equivalent degree in Information Technology/Science/Engineering Minimum 3 years’ experience in similar capacity.
• Possess basic knowledge of either Maritime Communications, Maritime IT or Marine Electronics would be preferred.
• Good computer skills and understanding in IT networking infrastructure, software, and server applications.
• Excellent presentation and communications skills.
• Ability to brainstorm solutions.
• Resourceful, driven, proactive and independent.
• Team player, able to work with team members and ability to communicate with people of diversified cultures.
• Willingness to learn.
• Willing to travel to different locations and onboard vessels in Singapore & overseas as and when required.
• Able to work on weekends & after office hours when required.
• Understanding of IT networking infrastructure software and server applications.

Job Description

We are seeking an experienced IT Analyst Specialist with a focus on Application development and Improvement to join our team. The ideal candidate will have a strong technical background and a passion for coding and improvement.

The successful candidate will join the Team that is responsible for establishing and governing the software development and application support processes, ensuring compliance with the established policies and guidelines. The team also looks into areas of improvement in the IT Delivery Team and other departments.

The level of the staff will be offered base on his/her experience level and their ability to fit the job scope described.

Job Scope (Process Improvement and Internal Projects)

The successful candidate will have the opportunity to work on the following functions:

Primary Function:

(A) Responsible for Application Development, including but not limited to the following:

· To support the development, support, and maintenance of the internally developed back- office application solutions and governance enforcement systems and tools. e.g., billing system, customer registration system, etc.

· Identify IT Delivery improvement opportunities and support requests from other teams or departments that have identified process or productivity improvement opportunities.

· Creating and maintaining projects that use different technologies such as automation, BI reports, and .Net programming language

· Stay up-to-date with emerging trends and technologies.

· Develop and enforce coding practices.

Secondary Function:

The Team is also handling the following functions, and the successful candidate may be assigned to assist with these functions:

· DevOps process: design, implement, and maintain the continuous integration and deployment pipeline for our software applications.

· Support Audits

- This includes external compliance audits for areas responsible by the IT Dept., i.e., ISO 22301, Finance Audit, ISO 27001, etc.

· Application Security

- To work with the application security IT analyst to enforce Security practices.

TECHNICAL REQUIREMENTS:

Tertiary education with working experience or knowledge in the following areas:

· Understanding the SDLC and agile processes

a. Should have working experience or knowledge in the following Programming language:

• C#.NET
• WCF / Web API
• Angular / ReactJS
• JavaScript/ Typescript

b. Json and XML formats and technologies

c. MS SQL Server 2016 or above

d. Object-oriented design concept

· It is an added advantage if you have experience or knowledge with:

a. Agile Scrum Development Methodology

b. BI tools like Qliksense and Splunk

c. Container Development

d. DevOps

e. Cybersecurity

OTHER REQUIREMENTS

· Should have the following soft skill attributes:

o Strong analytical and problem-solving skills

o organized and able to handle multiple projects concurrently.

o Collaboration with users, product owners, and development teams to deliver solutions.

o Self-motivated to pick up skills required to support the project requirements.

o Must have good command of English, written, verbal, and presentation skills.

o Proactive, out-of-the box thinker, detail-oriented, with strong organizational, analytical, and problem-solving skills.

o Self-starter, both a team player and able to work independently and adjust to changing priorities; critical and strategic thinker; negotiator; and consensus builder.

Responsibilities:

• Responsible for conducting laboratory tests and analysis on oil and gas / chemical (OGC) samples using prescribe standard laboratory test method, techniques and instruments.
• Interpret and report test results accurately and timely based on test method. Maintain detailed records of all analysis performed.
• Complete all laboratory reports as applicable.
• Ensure compliance with safety protocols, quality control procedures, and regulatory guidelines.
• Understand and keep updated with all laboratory safety, reporting techniques and analysis methods.
• Perform all other duties and responsibilities as assigned.

Requirements:

• Diploma / Degree in Science / Chemistry or related field.
• Equivalent work experience in OGC industry or a laboratory environment.
• Ability to understand ASTM standards and procedures.
• Must be able to work with all chemicals, petrochemical, and petroleum products.
• Must be able to differentiate colors accurately by sight.
• Ability to work effectively under pressure, while directing numerous projects concurrently with different deadlines.
• Good interpersonal and communication skills with demonstrated ability to communicate effectively.
• High level of accuracy is required, with special attention to details.
• Able to multi-task.
• Must have positive attitude and good teamwork.
• Ability to adapt to Good Lab Practice.
• Have initiative to perform housekeeping before and after work.
• Position requires a dependable and reliable individual, whose daily presence adds to the success of the department.
• Required to work under a rotating 12 hours’ shift.

Additional Information:

• Training will be provided for suitable candidates without experience.
• Salary commensurate with experience & skills.

Qualified or interested candidates, please submit your updated resume in MS Word / PDF format to hr.singapore@amspecgroup.com

We regret to inform you that only shortlisted candidates will be notified.

Please include the following in your resume (if any):-

• Last drawn / current and expected salary.
• Reason(s) for leaving previous / current company.
• Education background.
• Work experience in point forms.

About Us

Coventry Enterprises Singapore is a company owned by Coventry University Enterprises, the commercial subsidiary of Coventry University, one of the UK’s fastest growing and most successful business focused universities.

Coventry University Enterprises has an enviable track record in the commercial application of Serious Games technology and has won a number of contracts with its partner XVR of the Netherlands in Singapore and across South East Asia.

Why join us?

We are the Asia Regional Support Centre for XVR Simulation, an incident command training simulator for disaster management. Our team has been successful in delivering projects around the world and particularly in Asia, where we deliver turn-key solutions of high-quality incident management simulator systems. Join us as the region’s leading provider of virtual reality simulation training software, as we prepare for further growth in this exciting market.

Position: IT & Operations Support Specialist

Responsibilities:

• Support daily operations of simulation system, including operational support at customers’ location.
• Perform technical analysis, corrective, and preventive maintenance of simulation system.
• Troubleshooting of technical issues on site at customers’ location.
• Implementing scenario creation or edits as required for operations using simulation tool set.
• Any other matters tasked by Management.

Requirements:

• Preferably Diploma/Degree in Information Technology / Engineering, or relevant qualifications. Fresh graduates are welcomed to apply.
• Experience in IT support and deployments.
• Experience handling network issues will be an advantage.
• Team player with good interpersonal, communication and problem-solving skill.
• Resourceful and able to work independently when required.
• Keen to discover and assess new technology for work purposes.
• Should be highly motivated and able to work under tight schedules.
• Meticulous and able to multi-task.

The Department

The IT Department is responsible for supporting and maintaining the Campus IT Infrastructure, AV Infrastructure and Phone system. Providing efficient system support to all users. The department is also responsible for resolving any IT-related faults Quickly and efficiently,

The Position

The IT support individual will provide effective IT assistance across all aspects of the business and will provide backup and support to the IT Manager. The individual is responsible for supporting and maintaining IT Infrastructure, AV Infrastructure and Phone system plus general maintenance of all IT-related hardware/software. The position provides exposure to a broad range of IT-related projects and activities.

Key Responsibilities

· Installing and configuring computer hardware, software, systems, networks, printers, Desk Phones, and scanners

· Monitoring and maintaining computer systems and networks

· Responding in a timely manner to service issues and requests

· Providing technical support across the campus

· Repairing and replacing equipment as necessary

· Testing new technology

· Possibly training more staff members

· Complete detailed reports listing requests to technical assistance, steps taken to resolve them, and the specific dates/individuals involved

· Assist management in creating training materials pertaining to computer troubleshooting and usage

· Act as the initial point of contact for all computer and system-related concerns from all users.

· Organize and file documentation pertaining to warranties and instructional guides for computer hardware

· Escalate IT issues to the IT Manager where necessary

· Responsible for managing backups

· Manage AV and Telephone systems

· Setup class AV system, Setup class recording

· Setup AV system for On-campus event

· Creating purchase requisitions for IT hardware/software

· Ensuring all software purchased licensing is recorded and maintained

· Setting up new users and disabling expired accounts in accordance with HR requirements

Other

· Prepare documents, meeting materials, and correspondence.

· Perform basic administrative support duties as required to meet specific operational objectives.

· Perform miscellaneous job-related duties as assigned by the IT Manager

Requirements

At least 2 years of experience in related profession preffered

Degree/Diploma in Computer Studies, Certification like MCSE or CCNA will be advantage.

Working hours

5 days work week (might have shift timigs and MUST work one weekend)

Job Duties

• Conduct QA session
• Interact with clients to understand and confirm requirements
• Prepare proper documentations for clients’ acceptance
• Responsible for the development and improvement of business processes from client
• Track performance against business plans
• Develop and refine reporting requirements
• Gather, Organize and Analyze information on problems or business requirements
• Work closely with various parties including solution architect, developers, IT engineers to resolve issues.
• Responsible for monthly reporting and KPIs
• Conduct User Requirement Workshops
• Conduct User Training sessions
• Manage and ensure timely delivery of projects
• Analyze, remove, and proactively prevent roadblocks across team to meet quality standards, project milestones, and business objectives

Qualifications and Skills

• Minimum Degree in Information Technology, Computer Science or equivalent.
• Certifications in Project Management are advantageous.
• At least 3 years of working experience/5 years of working experience for Senior consultant in Project Managing Web-Related projects
• Working knowledge in MS Office, Project Management and Visio.
• Able to handle multiple tasks/projects simultaneously.
• Customer-oriented person with excellent communication skills, both written and verbal.

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

• To be a partner to Commercial Group, providing support to them on revenue & financial related matters, including review of revenue contracts.
• Responsible for month end closing activities on revenue recognition.
• Responsible for driving and annual cost center budgeting process together with the Business Unit head and Finance Controller.
• Responsible for the financial analysis & review on Commercial Group cost center expenses.
• Provide financial related advice and support financial modelling for business initiatives and projects.
• Support Finance Head to lead change management on changes in corporate policies and procedures/or accounting standards.

QUALIFICATIONS

• Minimum 6 years' relevant experience
• Degree in accountancy or equivalent
• Possess excellent Microsoft Excel modelling skills, and proficient in Microsoft PowerPoint
• Working knowledge of SAP will be an advantage
• Proven ability to establish good working relationships with key decision makers, and able to work with staff at all levels
• Excellent time management, communication, presentation & organizational skills.
• Mature personality and able to work well in a fast-paced, results-oriented, collaborative environment
• Able to operate independently, as well as a good team player
• Possess good analytical and strong writing skills

Please note that your application will be sent to and reviewed by the direct employer - Mediacorp Pte. Ltd.

Location: Singapore

About Us: At Starhigh , we are a leading marine dredging company committed to excellence in coastal protection, land reclamation, and infrastructure development projects. With decades of experience and a reputation for innovation, we specialize in delivering sustainable solutions tailored to our clients' needs. As we continue to grow and diversify, we are seeking a dedicated Business Analyst to join our dynamic team in Singapore.

Job Description:

As a Business Analyst at Starhigh, you will play a pivotal role in driving strategic decision-making and operational excellence. You will leverage your analytical skills to analyze market trends, financial data, and project performance, providing valuable insights to support key stakeholders. Working closely with cross-functional teams, you will identify opportunities for optimization, growth, and risk mitigation, ensuring the success of our projects and business objectives.

Responsibilities:

• Conduct comprehensive analysis of market dynamics, competitor activity, and industry trends within the marine dredging sector, aligning with Starhigh’s strategic goals.
• Collaborate with project managers, engineers, and finance teams to gather data and insights on project performance, costs, and profitability, ensuring alignment with company objectives.
• Develop financial models, forecasts, and performance metrics to evaluate project feasibility and financial viability, contributing to informed decision-making.
• Identify opportunities for process improvement, cost reduction, and revenue enhancement through data-driven analysis and insights, in line with Starhigh's commitment to sustainability.
• Prepare regular reports, presentations, and dashboards to communicate findings and recommendations to senior management and stakeholders, supporting transparency and informed decision-making.
• Support business development efforts by conducting market research, identifying potential clients, and assessing project opportunities, contributing to Starhigh's growth strategy.
• Stay abreast of regulatory requirements, industry standards, and emerging trends impacting the marine dredging industry, informing company strategies and initiatives.

Requirements:

• Bachelor's degree in Business Administration, Finance, Engineering, or related field.
• Proven experience as a Business Analyst or similar role within the marine dredging or maritime industry, with a track record of delivering impactful insights and recommendations.
• Strong analytical skills with the ability to interpret complex data sets and financial statements, aligned with Star High Dredging's commitment to excellence.
• Familiarity with marine dredging operations, project management principles, and coastal engineering, supporting informed analysis and decision-making.
• Proficiency in financial modeling, data analysis tools, and business intelligence software, enabling effective analysis and reporting.
• Excellent communication and presentation skills, with the ability to convey technical information to non-technical stakeholders, fostering collaboration and alignment.
• Detail-oriented with a focus on accuracy and quality, ensuring the integrity of data and analysis.
• Ability to work independently and collaboratively in a dynamic and fast-paced environment, embodying Star High Dredging's values of teamwork and professionalism.

Benefits:

• Competitive salary package with performance incentives, reflecting Starhigh's commitment to rewarding excellence.
• Opportunities for career advancement and professional development, supported by a culture of continuous learning and growth.
• Flexible working arrangements and remote work options, fostering work-life balance and flexibility.
• Exposure to diverse and challenging marine dredging projects globally, contributing to personal and professional growth.
• Dynamic and inclusive work culture with a focus on innovation and sustainability, creating a rewarding and fulfilling workplace environment.

If you are passionate about leveraging your analytical skills to drive business success in the marine dredging industry and share our commitment to excellence and sustainability, we invite you to join us at Starhigh. Together, let's shape the future of coastal development and environmental stewardship.

How to Apply:

Please submit your resume and cover letter detailing your relevant experience and why you are the ideal candidate for this position to hr@starhighcom.sg

Kindly include "Business Analyst Application - Starhigh " in the subject line. We look forward to reviewing your application.

BACKGROUND

FUJIFILM Business Innovation is a global leader committed to continuously deliver innovations to customers’ businesses worldwide, for creating innovative and fulfilling workplaces by effectively adopting information and knowledge through digital transformation (DX). We have pioneered numerous technologies and accumulated expertise since our establishment in 1962, to build an environment that encourages the use of one’s creativity to maximize organizational strengths. Our portfolio includes conducting R&D, manufacturing and sales of world-class workflow solutions, IT services, and printing equipment such as digital multifunction printers (MFPs). We also offer business process outsourcing (BPO) services as well as marketing and implementation support of Enterprise Resource Planning (ERP) systems.

On 1 April 2021, we have changed the company name from Fuji Xerox to FUJIFILM Business Innovation. More than just a name change, it embodies our commitment to continue as a company that always pursues business innovation. FUJIFILM Business Innovation Asia Pacific is the regional headquarters of the global company FUJIFILM Business Innovation, providing corporate support and shared services for the Asia Pacific region.

RESPONSIBILITIES & TASKS:

• Compile and consolidate subsidiaries’ monthly performance reporting data, which include sales, costs,
  and expenses actual result and outlook . Account for variance between actual result and budget with
  in-deep analysis of rout cause.
• Analysis and monitor regional headquarter profit status, included preparing headquarter annual
  budget and monthly outlook, monitoring monthly profit status and explaining the gaps.
• Support HQ & Regional Business Units and Headquarter FP&A to prepare for annual budget and 2nd
  half re-plan, which include plan guide development, consolidation of subsidiaries’ plan data in a timely
  & effective manner, and ensures accuracy and timeliness are correctly managed.
• Develop monthly region performance data book and monthly submission schedules, and ensure all
  monthly schedule be submitted on time and historical data are correctly retained.
• Maintain system data integrity, include data-mining, data cleansing and data extraction, new EPR
  development discussion, by working with IM department and external consultancy.
• Leveraging BI tools (Cognos TM1) to provide visibility of business performance, and develop monthly
  performance reports using the BI tools.
• Lead ad hoc analysis based on management requests and operation needs.

To succeed in this role, you will need to possess the following qualifications, skills and experiences:

• 2 - 3 years experience, includes management accounting related experience in regional headquarter.
• Finance and performance management knowledge, understanding companies and regional finance operation.
• Degree in Finance / Accountancy , Business, Economics or other relevant field
• Excellent analytical skills to process voluminous data, interpret trends, establish high-quality insights and business implications.
• Willing to accept challenge and overtime work during peak period.
• Able to work well both independently and collaboratively in a team
  environment.
• Strong commercial sense, with keen eye for details and hands-on approach.
• Interest in understanding operational processes to improve quality of analysis. Willing to challenge current process to make improvement.
• Superior proficiency with ERP (Oracles) and Microsoft Excel
• Strong sense of ownership
• Interpersonal communications skills
• Analytical Skills
• PC Literacy
• Personal Consistency & Self Drive
• Adaptiveness toward changes.

Job Description & Requirements

• Gather, organise, maintain critical supply and demand data related to global vegetable oils.

• Keeping organized records of data, documents, models, and historical reports to facilitate analysis and forecast while continue refining data and information resource networks.

• Develop price related statistical models to create an edge over the industry.

• Interpret and assemble data for forecasts and benchmark it against the market.

• Act as one of the gatekeepers of supply and demand information to streamline collection, dissemination and protection of our proprietary data and information.

• Provide consultation to trading teams in form of information database and any analysis report upon request.

• Keeping abreast of global developments in the industry, such as, renewable energy, weather and vegetable oils substitutions.

• Co-lead weekly fundamental analysis meetings, highlighting key changes to both supply and demand, providing explanations and revisiting forecast on these factors.

• Clearly communicate findings and analysis, using charts and graphs as supports.

• Build and maintain contacts with key industry players.

JOB REQUIREMENTS:

EDUCATION

• Bachelor Degree in Business, Finance, Engineering or equivalent

EXPERIENCE

• At least 1 – 3 years of relevant working experience

• Good knowledge of the whole industry (plantation -> refining ->consumers) and competing vegetable oils

• Good knowledge on the physiology of palms trees

• Good understanding of various trading strategies

• Good contacts with key players in the industry

• Strong database and programming skills

PERSONALITY TRAITS

• Strong communication skills to interact internally and externally

• Strong ability to organize large amounts of data required to design models and maintain data bases.

• Strong ability to sieve through large amounts of data to “cut to the chase”

• Enterprising character to uncover the next opportunity

Who Are We?

At HoYoverse, we are committed to creating immersive virtual world experiences for players around the world. In addition to game products such as Genshin Impact, Honkai Impact 3rd, Tears of Themis, and Honkai: Star Rail, HoYoverse also launched the dynamic desktop software N0va Desktop, the community product HoYoLAB, and created a variety of products such as animations, comics, music, novels, and merchandise around our original creative concept.

Adhering to our mission of Tech Otakus Save the World, we have always been committed to technology research and development, exploring cutting-edge technologies, and have accumulated leading technical capabilities in cartoon rendering, artificial intelligence, cloud gaming technology, and other fields.

HoYoverse is actively engaged in globalization, with offices in Singapore, Montreal, Los Angeles, Tokyo, Seoul, and other areas.

When you apply to a position with HoYoverse, we will process your personal data. To learn more about how we process your data, we encourage you to review our comprehensive Global Applicant and Candidate Privacy Policy. This policy provides detailed insights into how your information is collected, used, and protected throughout the application process.

What You Will Do:

• Be responsible for the operations work related to Genshin Impact;
• Play an important role by providing product analysis to help in decision making as well as to ensure the long-term operations of the product with your data ability;
• Establish and improve data monitoring and analyzing systems;
• Conduct product analysis through utilization of data analysis and mathematical modeling, offering comprehensive support for product design, operational analysis, content effect evaluation, and player behavior analysis, thus ensuring the superior quality and effectiveness of game content.

What You Will Need:

• Loyal game players, basic understanding of the gaming industry, familiar with various video games, especially mobile ones;
• Extensive gameplay experience with Genshin Impact is a plus;
• Proficiency in SQL and data analysis tools including Excel, SPSS, Python or SAS;
• Familiar with common data mining model (for example, clustering, regression, decision tree);
• Sensitive to data, possess a strong learning ability, strong logical and analytical capabilities, and project execution skills, and able to communicate with designers and developers.

We are an equal opportunity employer that believes diverse backgrounds are key to bringing our concepts to life. If you're looking to play a key role in creating the best immersive virtual world experience for our users, we invite you to join our team.

To be part of the Prefessional Services Team as Business Analyst in implementing our e-Financial Services solutions. To participate in requirement gathering and analyst, and preparing documentation using UML to accurately capture the user requirements and analyse results.

Be expected to work with the development team in managing or expectation and in ensuring the solutions meet the user requirement, including preparaing test cases and analysing the rest results, and assisting the team in the SIT and UAT. As a secondly role, will be expected to assist the pre-sales activities to support the Financial Solution Practice Team.

Requirements:

· Minimum 3 years of demonstrated work experience in the IT industry

· Candidates with specific business experience and/or related experience in banking domain in the area of Credit Process, Collateral Management, Risk Management, Capital Markets and /or Basel II will be advantageous

· Experience in end-user support, including the prioritization and rationalization of new support issues, business requirements analysis, functional unit testing and facilitating user acceptance testing (UAT)

· Must have superior written, presentation and verbal communication skills, analytical and project management skills.

· Must possess a solid understanding of information technology and have the ability to conceptually relate technology to a business' needs.

· Competence in data modeling, rapid applications development, or process re-engineering is a plus.

· Must be able to work under a fast pace environment with tight deadlines.

· Has experience with large-scale projects, ongoing production support, software banking/financial applications.

Who we are

Crédit Agricole Corporate and Investment Banking (Crédit Agricole CIB) is the corporate and investment banking arm of Crédit Agricole Group, world’s 10th largest bank by total assets.

Our Singapore center (“ISAP” or “Information Systems Asia Pacific”) is the 2nd largest IT setup (after Paris Head Office) for Crédit Agricole CIB's worldwide business. We work daily with international branches located in 30 markets by:

· Envisioning and preparing the Bank’s futures information systems

· Partnering and supporting core banking flagships and transverse areas in their large scale development projects

· Providing premium In-house Banking applications

This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market.

We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges.

Position

IT Security Officer (ITSO)

IT Security Officer role is responsible for managing and supervising Information Technology Security matters for the Bank in Singapore and ensuring that the execution of Information Security activities are in alignment with Banks’ Security Policy and Standards. Person is also in charge of coordination of operational security of Information Systems, conducting Cyber Security Risk Assessment and ensuring effective management of IT Security initiatives in Singapore.

Main Responsibilities (not limited to)

• Information Systems in Singapore are in alignment with Groups’ Security Policies and Standards;
• Develop, contribute and establish local Security Policies, guidelines, standards and processes (as applicable) in conformance to Group’s Information System Security Policies, Governance Texts and local regulatory requirements.
• Conducting Information Security (Cyber) risk assessments to identify Cyber risks, develop and maintain adequate and comprehensive mitigation and deliver subsequent corrective actions when KPI results are unsatisfactory.
• Advising business teams, technology teams and leadership on implementing cyber security best practices for managing cyber and technology risks.
• Maintaining oversight on Key Cyber risk/IT Security indicators in scope;
• Maintaining oversight on the deployment of various Security Programs and projects running for the bank in the region.
• Coordinate studies on security requirements for implementing new IT Security solutions and provide consultation support on IT infrastructures and Applications teams
• Ensuring all Security related requests and derogations are reviewed and granted based on Security Risk Assessments;
• Ensuring the Vulnerabilities under the perimeter are managed and mitigated as per the defined Vulnerability Management Process;
• Assist and recommend the Local IT teams to define and implement remediation actions plans derived from audits or security reviews.
• Follow up on IT security related audit recommendation action plans falling under SG or other entities
• Maintain and Publish the Security Dashboard for Singapore for the Security KPIs;
• Supporting the IT Permanent Controls team and CLSi function on technical matters related to IT Security topics;
• Ensuring technical security projects for the region are properly taken into account and effectively delivered;
• Accompanying local IT teams in technical security topics where Security expertise and advices could be needed, to ensure proper implementation of standards and best practices;
• Acting as an entry point for all technical security related matters to assess the overall Information Systems Security;
• Raising operational security needs or constraints, or local constraints, proposing solutions and possible adaptations of standards in case they cannot cover a precise local requirement (for example due to a local regulation);
• Helping IT teams in deploying level 1 and level 2.1 controls required by ISS control plans.
• Should be able to take up additional responsibilities as needed for the operations or as assigned by the manager;
• Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer/Compliance Officer.
• Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.

Candidate Profile

• Must have a minimum 10 years of relevant experience in IT Security domain;
• Must be a bachelors/masters/engineering graduate or equivalent technical degree in Information Technology or Computer Science;
• Must have knowledge of different domains of Information Security;
• Must have prior hands-on experience in governance, managing and operating the Information System Security;
• Should have experience in working in first and second line of Cyber defense;
• Must have experience in conducting Cybersecurity Risk Assessments, security reviews of IT Projects;
• Must have experience in Security Exceptions management
• Ability to apply risk based approach while working on assigned responsibilities;
• Experience in defining, implementing, and enforcing enterprise-level Information Security Policies
• Excellent in analytical, communication and documentation skills;
• Must have strong understanding of ITIL processes and comfortable working in process oriented environment;
• Should have time management skills and able to manage work in fast moving environment;
• Should have excellent written and oral English language skills;

· Professional Certifications :

• CISSP certification is must
• Any other IT Security or Cyber Risk related certifications are desirable

Work Schedule

• Work Hours: 8.45a.m. to 6. 30p.m (Monday to Friday) with one-hour lunch break.

We are seeking a highly motivated and experienced IT Helpdesk Team Lead to join our Infra Operation & Cyber Security team. Reporting to the IT Manager, you will be responsible for leading, managing, and overseeing the day-to-day operations of the IT Helpdesk.

Key Responsibilities:

Operational Support

• Lead, manage, and oversee the day-to-day operations of the IT Helpdesk.
• Ensure IT requests and services are resolved in a timely and efficient manner.
• Provide supervision and mentorship to team members and delegate work assignments within the team.
• Plan and coordinate monthly OS patching or ad-hoc update activities for all endpoint devices.
• Ensure compliance with policies, procedures, and security standards.
• Administer and support Microsoft Office 365.
• Review and enhance processes, guidelines, and systems documentation.
• Manage end-user computing software and hardware inventory.
• Cultivate and manage vendor relationships, facilitating procurement, renewal, and tracking of licenses, support, software, and hardware.
• Coordinate with third-party vendors to troubleshoot and resolve issues.
• Roster stand-by support after office hours and during weekends/public holidays if necessary.

Project and Initiatives

• Evaluate and implement new initiatives to improve end-user experience.
• Lead and coordinate IT Helpdesk initiatives, such as automation and integration of Artificial Intelligence/Machine Learning, to streamline processes and enhance operational efficiency.

Requirements:

• Diploma / Degree in Information Technology or equivalent, with at least 5 years of experience in end-user computing support.
• Minimum of 2 years of experience in managing and administering Microsoft Office 365.
• Proficiency in PowerShell scripting.
• Experience with managing more than 500 endpoint devices.
• Experience with unified endpoint management tools, such as Intune, Endpoint Central, or Ivanti.
• Experience with end-to-end procurement and renewal processes.
• Strong troubleshooting skills.
• Strong documentation and organizational skills.
• Independent worker with minimum supervision.
• Good team player and process driven.
• Excellent verbal and written communication skills.
• Certification in Microsoft 365 will be advantageous.