Total 15 hr manager job vacancies in selangor

主要职责：

• 负责全方位的人力资源和行政职能，包括招募聘请人员、薪资、绩效和人才管理、内部沟通、员工关系和行政。
• 处理每月薪资单、对账报告和其他相关报告（例如 EFP、SOCSO、LHDN 等）
• 负责管理、协调学习和公司发展课程、员工参与以及其他由人力资源部门发起的活动。
• 设计和实施与人员管理相关公司政策和程序，并确保人力资源政策符合劳动和劳资关系法规。
• 根据组织目标实施和管理人力资源政策和程序，并遵守专业标准、监管要求和法律。
• 透过人力资本的发展、参与、激励和保存来支持当前和未来的业务需求。
• 进行并促进评估工作和薪资调查，并协助制定和分析公司的评估计划。
• 管理招募需求，包括建立/更新职位说明以及入职和离职流程。
• 支援日常营运和改善工作流程的其他行政和/或临时任务。
• 管理所有分行员工。

主要要求：

• 拥有人力资源文凭/学位或同等资格，在人力资源/管理领域拥有至少 5 年经验。
• 具有制造/快速消费品行业相关工作经验者优先，但不是强制性的。
• 能够製用英语和马来语沟通。我们寻找需要与说普通话的客户沟通的说普通话的候选人。
• 对当地就业法规和工作证管理有深入了解。
• 熟悉 Microsoft Office、iFlexi HRM 系统或同等 HR 系统。
• 强大的时间管理和组织能力，能够在快节奏的环境中在最少的监督下工作。
• 良好的人际沟通能力和沟通能力。
• 良好的团队合作精神。
• 拥有「我能解决」的态度。
• 愿意出差。

*能够在短时间内开始工作。

*必须会说国语。

津貼和福利

• 事假
• 開放文化
• 个人发展机会

Main Responsibilities

• Responsible for the full spectrum of HR and administrative functions including recruitment, payroll, performance and talent management, internal communication, employee relation and administration.
• To process the accurate full cycle of monthly payroll, reconciliation reports, and other relevant reports (eg. EFP, SOCSO, LHDN, etc.)
• Responsible for managing, coordinating learning and development courses, employee engagement and other activities initiated by the HR department.
• Design and implement company policies and procedures related to people management and ensure HR policies comply with labour and Industrial relations regulations.
• Implement and administer HR policies and procedures in accordance with organisational goals and are compliance with professional standards, state and federal regulatory requirements and law.
• Support current and future business needs through the development, engagement, motivation and preservation of human capital.
• Conduct and facilitate appraisal exercises and salary surveys and assist in developing and analysing the company's evaluation programs.
• Managing recruitment needs, including creating/updating job descriptions, and onboarding and offboarding processes.
• Other administrative and/or ad-hoc task to support the day-to-day operations and improving work processes.
•  To manage all branch employees.

Key Requirements

• A diploma/degree holder in HR or equivalent qualification, with a minimum of 5 years of experience in HR/Admin field.
• Prior relevant working experience working in manufacturing/FMCG industries would be a plus, but not compulsory.
• Able to communicate in English and Bahasa Malaysia. We seek Mandarin-speaking candidates who are required to communicate with mandarin-speaking clients.
• Strong knowledge of local employment regulations and work pass management.
  Good knowledge of Microsoft Office, iFlexi HRM system, or equivalent HR system.
• Strong time management and organization skills, and ability to work in a fast-paced environment with minimal supervision.
• Good interpersonal skill and communication skill.
• Good team player.
• Possess Can-Do attitude.
• Willing to travel oustation.
   

Note:

Able to start work within short notice period.

Must speak Mandarin 
 

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

主要職責

• 負責全方位的人力資源和行政職能，包括招募、薪資、績效和人才管理、內部溝通、員工關係和行政。
• 處理準確的完整週期的每月薪資單、對帳報告和其他相關報告（例如 EFP、SOCSO、LHDN 等）
• 負責管理、協調學習和發展課程、員工參與以及其他由人力資源部門發起的活動。
• 設計和實施與人員管理相關的公司政策和程序，並確保人力資源政策符合勞動和勞資關係法規。
• 根據組織目標實施和管理人力資源政策和程序，並遵守專業標準、州和聯邦監管要求和法律。
• 透過人力資本的發展、參與、激勵和保存來支持當前和未來的業務需求。
• 進行並促進評估工作和薪資調查，並協助制定和分析公司的評估計劃。
• 管理招募需求，包括建立/更新職位說明以及入職和離職流程。
• 支援日常營運和改善工作流程的其他行政和/或臨時任務。
• 管理所有分行員工。

主要要求

• 擁有人力資源文憑/學位或同等資格，在人力資源/管理領域擁有至少 5 年經驗。
• 具有製造/快速消費品行業的相關工作經驗將優先考慮，但不是強制性的。
• 能夠用英語和馬來語溝通。我們尋找需要與說普通話的客戶溝通的說普通話的候選人。
• 對當地就業法規和工作證管理有深入了解。
  熟悉 Microsoft Office、iFlexi HRM 系統或同等 HR 系統。
• 強大的時間管理和組織能力，能夠在快節奏的環境中在最少的監督下工作。
• 良好的人際溝通能力和溝通能力。
• 良好的團隊合作精神。
• 擁有「我能做」的態度。
• 願意出差。
  

筆記：

能夠在短時間內開始工作。

必須說國語

津貼和福利

• 事假
• 開放文化
• 個人發展機會

Main Responsibilities

• Responsible for the full spectrum of HR and administrative functions including recruitment, payroll, performance and talent management, internal communication, employee relation and administration.
• To process the accurate full cycle of monthly payroll, reconciliation reports, and other relevant reports (eg. EFP, SOCSO, LHDN, etc.)
• Responsible for managing, coordinating learning and development courses, employee engagement and other activities initiated by the HR department.
• Design and implement company policies and procedures related to people management and ensure HR policies comply with labour and Industrial relations regulations.
• Implement and administer HR policies and procedures in accordance with organisational goals and are compliance with professional standards, state and federal regulatory requirements and law.
• Support current and future business needs through the development, engagement, motivation and preservation of human capital.
• Conduct and facilitate appraisal exercises and salary surveys and assist in developing and analysing the company's evaluation programs.
• Managing recruitment needs, including creating/updating job descriptions, and onboarding and offboarding processes.
• Other administrative and/or ad-hoc task to support the day-to-day operations and improving work processes.
•  To manage all branch employees.

Key Requirements

• A diploma/degree holder in HR or equivalent qualification, with a minimum of 5 years of experience in HR/Admin field.
• Prior relevant working experience working in manufacturing/FMCG industries would be a plus, but not compulsory.
• Able to communicate in English and Bahasa Malaysia. We seek Mandarin-speaking candidates who are required to communicate with mandarin-speaking clients.
• Strong knowledge of local employment regulations and work pass management.
  Good knowledge of Microsoft Office, iFlexi HRM system, or equivalent HR system.
• Strong time management and organization skills, and ability to work in a fast-paced environment with minimal supervision.
• Good interpersonal skill and communication skill.
• Good team player.
• Possess Can-Do attitude.
• Willing to travel oustation.
   

Note:

Able to start work within short notice period.

Must speak Mandarin 
 

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Our respective client is a Malaysia-based company with over 20 years of establishment in the market, they are involved in design and manufacturing of metal frames, door and window. Due to the expansion, they are seeking talented candidates to be part of the organization.

Responsibilities

• Analyzing data from internal systems and external sources to identify opportunities to improve sales performance.
• Identifying and contacting potential clients to determine their needs and assess their interest in the company's products or services.
• Managing an existing marketing team, providing ongoing coaching and feedback to help them increase their performance.
• Ensuring that company products or services are represented accurately in advertising and marketing materials.
• Developing strategies to increase market share by identifying new opportunities in existing markets or developing new markets.
• Developing and implementing a strategic plan to achieve specific goals such as increasing revenues or improving customer satisfaction.
• Communicating regularly with senior management about the status of projects and issues that could impact performance.
• Any ad hoc analysis and reporting assigned by the superior.

Benefits

• Car Allowance
• Petrol Allowance
• Good career prospects
• Good opportunities to learn new work skill
• Opportunity to participate holding company share option scheme
• Bonus for confirm employee

Responsibilities:

• Take overall responsibility for maintaining daily correspondence between dealerships and BYD Malaysia.
• Oversee and ensure operational efficiency and effectiveness of dealerships, while informing and consulting them about BYD Malaysia's sales quality processes and dealer standards.
• Coach and encourage dealers to improve business processes, customer satisfaction, volume, and profitability while maintaining the highest standards of overall sales process quality.
• Implement and follow up on sales processes to improve dealers' operational efficiency.
• Define and achieve targets for profitability, volume, and customer satisfaction.
• Develop and establish an overall business plan with budgets, market and activity plans, etc.
• Ensure dealers have the necessary personnel, financial resources, and local support to achieve their targets.
• Initiate and plan for ground/online activities to increase sales.
• Analyse sales development, profitability, and results per dealer, and implement action plans when required.
• Conduct regular and surprise checks on outlet operations.

Requirements:

• Diploma or Bachelor's degree.
• Minimum of 5 years of work experience in the automotive industry.
• Proven track record in sales, dealership management, or work experience in dealership business.
• Strong knowledge of dealer sales and business processes.
• Good negotiation skills.
• Strong problem-solving skills.
• Fluent in English, proficiency in other languages is a plus.
• Well-developed organization and people management skills.
• Self-starter with excellent communication skills and the ability to take initiative.
• Flexible and willing to travel extensively, sometimes outside of regular working hours.

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Company trips
• Medical insurance
• Personal leave
• Sabbatical leave
• Open culture
• Personal development opportunities

Responsibilities

• To manage daily production admin operations of the company.
• To lead a team of admin executive and supervise their daily scope work.
• To manage and supervise the delivery schedule and deadlines.
• To manage and solve customers' complaints.
• To ensure the smooth and adequate flow of information within the company to facilitate other business operations.
• Report to group General Manager.

Requirement

• Experience as Administration Manager or equivalent.

Benefits

• Good career prospects
• Good opportunities to learn new work skill
• Opportunity to participate holding company share option scheme
• Bonus for confirm employee
• EPF/SOCSO

As an E-Commerce Assistant Manager, you will be responsible for managing and growing the onlinesales channel. This position involves overseeing various aspects of e-commerce operations to ensure a seamless shopping experience for customers.

JOB RESPONSIBILITIES

• Maintaining and updating product information, pricing, and images on e-commerce platforms.
• Developing and implementing digital marketing campaigns to drive traffic and sales.
• Monitoring and analyzing website and platform performance to identify areas for
  improvement.
• Manage e-commerce platforms such as Lazada, Shopee, TikTok, Zalora and Magento UI.
•  Plan and propose promotional campaigns.
•  Collaborating with the customer service team to ensure a seamless customer
•  Staying current on industry trends and best practices, making recommendations for improvements.
•  Verify that all product listings have accurate and high-quality images, graphics, and content.
• Managing inventory, ensuring product availability, and minimizing stock discrepancies.
• Assisting with order processing and fulfilment.
•  Work closely with warehouse team to ensure smooth operation of online store, including order fulfilment and logistics arrangement.

JOB REQUIREMENTS

• Candidate must possess at least Diploma/Bachelor’s Degree in Marketing, Mass
  Communications or Business or its equivalent.
•  Minimum three (3) years’ working experience in similar role and with minimum two (2) years’ experience in a managerial capacity.
•  Required language(s): Bahasa Malaysia, English. Mandarin would be an added advantage.
• Understanding of E-Commerce end-to-end user journey, behaviour and experience.
•  Good knowledge in working with 3rd party E-Commerce portal such as Shopee, Lazada,
  Zalora, etc. with proven track record on sales achievement.
•  Proven track record of online campaign success and conversion of leads to revenue.
•  Proficient in analytics tools – Google Analytics.
•  Proactive team player, highly organised and efficient with a can-do attitude.
•  Excellent verbal and written communication and presentation skills.
•  Possess own transport and willing to travel.
•  Experience in retail industry with footwear background will be an added advantage.
•  Able to start work immediately.

Perks & Benefits

• Open culture
• Personal development opportunities

As an E-Commerce Assistant Manager, you will be responsible for managing and growing the onlinesales channel. This position involves overseeing various aspects of e-commerce operations to ensure a seamless shopping experience for customers.

JOB RESPONSIBILITIES

• Maintaining and updating product information, pricing, and images on e-commerce platforms.
• Developing and implementing digital marketing campaigns to drive traffic and sales.
• Monitoring and analyzing website and platform performance to identify areas for
  improvement.
• Manage e-commerce platforms such as Lazada, Shopee, TikTok, Zalora and Magento UI.
•  Plan and propose promotional campaigns.
•  Collaborating with the customer service team to ensure a seamless customer
•  Staying current on industry trends and best practices, making recommendations for improvements.
•  Verify that all product listings have accurate and high-quality images, graphics, and content.
• Managing inventory, ensuring product availability, and minimizing stock discrepancies.
• Assisting with order processing and fulfilment.
•  Work closely with warehouse team to ensure smooth operation of online store, including order fulfilment and logistics arrangement.

JOB REQUIREMENTS

• Candidate must possess at least Diploma/Bachelor’s Degree in Marketing, Mass
  Communications or Business or its equivalent.
•  Minimum three (3) years’ working experience in similar role and with minimum two (2) years’ experience in a managerial capacity.
•  Required language(s): Bahasa Malaysia, English. Mandarin would be an added advantage.
• Understanding of E-Commerce end-to-end user journey, behaviour and experience.
•  Good knowledge in working with 3rd party E-Commerce portal such as Shopee, Lazada,Zalora, etc. with proven track record on sales achievement.
•  Proven track record of online campaign success and conversion of leads to revenue.
•  Proficient in analytics tools – Google Analytics.
•  Proactive team player, highly organised and efficient with a can-do attitude.
•  Excellent verbal and written communication and presentation skills.
•  Possess own transport and willing to travel.
•  Experience in retail industry with footwear background will be an added advantage.
•  Able to start work immediately.

Perks & Benefits

Open culture
Personal development opportunities

• Position: Senior Executive,HR & Administration.
• Salary: RM 5000-7000.
• Location: Bandar Klang, Selangor.
• Working hours: 9.00 am-6.00 pm (Monday-Friday)

Our client is a global container shipping enterprise based at Klang in Selangor. Currently they are recruiting for a seasoned HR professional to manage the full spectrum of HR and administration functions of their organization.
This is an excellent opportunity for an experienced full function of HR and administration officer to play a pivotal part and stamp your mark and be instrumental to developing company policies and procedures in terms of general HR administration.
About the job
As HR & Administration,Senior Executive, you will be reporting to Head of HR & Administration unit within the organization and you paly a pivotal role in the company's HR portfolio.
Your primary responsibility will be for all HR functions and you will assist with the development, implementation and administration of human resources programs, policies, processes and procedures designed to attract, retain and reward employees.
Responsibilities & Duties
*Manage day-to-day operations within the Department.
*Manage and responsible for the payroll administration, consisting approximately 40 staff.
*Manage and coordinate all aspects of recruitment processes.
*Manage and advise on all employees legal issues including sickness absence ,grievances ,disciplines.
*Manage the new starters, leavers and contract changes.
*Maintain accurate employee records in accordance with HR department requirements and in line with current legislation and company policy.
Candidate profile & Attributes
*Malaysian preferably in age group 28-38.
*Minimum a Diploma or degree qualification in HR disciplines or Business Administration.
*A good 3-5 years of HR functions and payroll administration.
*Knowledge of current legislation relating to human resource management.
*Experience in payroll processing and foreign workers administration.
*Good communication and interpersonal skills with proficiency in English, BM and Mandarin (verbal and written).
Candidate must be fluent in Mandarin as the role requires interaction with Mandarin speaking clients/stake holders in headquarters in China.
Out-going personality and willing to work in Klang area.

HOW TO APPLY
Interested candidates are hereby invited to apply by forwarding a copy of your resume for our review. You may apply online through JOBSTORE by clicking the Apply button to submit your application. Alternatively, candidates may forward their resume directly to us at CHRISJAC via our E-mail at: jobs@chrisjac.com.my

Perks & Benefits

• Casual dress code
• Personal leave

• 職位：高階主管，人力資源和行政。
• 薪資：RM 5000-7000。
• 地點：雪蘭莪州巴生市。
• 工作時間：上午 9 點至下午 6 點（週一至週五）

我們的客戶是一家總部位於雪蘭莪巴生的全球貨櫃運輸企業。目前，他們正在招募一名經驗豐富的人力資源專業人員來管理其組織的全方位人力資源和行政職能。
對於經驗豐富的人力資源和行政官員來說，這是一個絕佳的機會，可以發揮關鍵作用，打上自己的印記，並有助於制定公司在一般人力資源管理方面的政策和程序。
關於工作
身為人力資源和行政高階主管，您將向組織內的人力資源和行政部門主管匯報，並在公司的人力資源組合中發揮關鍵作用。
您的主要職責是負責所有人力資源職能，並協助制定、實施和管理旨在吸引、留住和獎勵員工的人力資源計劃、政策、流程和程序。
責任和義務
* 管理部門內的日常運作。
*管理並負責薪資管理，由約 40 名員工組成。
*管理和協調招募流程的各個方面。
*管理所有員工的法律問題並提供建議，包括病假、申訴、紀律。
*管理新入職者、離職者和合約變更。
*根據人力資源部門的要求以及現行法律和公司政策維護準確的員工記錄。
候選人簡介和屬性
*馬來西亞人最好年齡在 28-38 歲之間。
*至少擁有人力資源學科或工商管理的文憑或學位資格。
* 擁有 3-5 年的人力資源職能和薪資管理經驗。
*了解現行有關人力資源管理的立法。
*擁有薪資處理和外籍勞工管理經驗。
*良好的溝通和人際交往能力，精通英語、國語和普通話（口頭和書面）。
候選人必須能說流利的普通話，因為該職位需要與中國總部講普通話的客戶/利益相關者互動。
個性開朗，願意在巴生地區工作。

如何申請
特此邀請有興趣的候選人透過轉發您的履歷副本進行申請，以供我們審核。您可以透過JOBSTORE線上申請，點擊「申請」按鈕提交您的申請。或者，候選人可以透過我們的電子郵件直接將簡歷轉發給我們的CHRISJAC ： jobs@chrisjac.com.my

津貼和福利

• 休閒著裝要求
• 事假

Job Brief:

Primarily responsible to ensure that Front Office shifts are run efficiently, providing outstanding guest service, assisting all Front Office staff, and maintaining a calm, professional environment at all times. Supervises and assigns duty roster for Guest Service Agent and Bell Counter. Responsible for the VIP movement in the Hotel.

Job Responsibilities:

1. Overseeing Front Office operation including maintenance, cleanliness, and efficiency.
2. To train and motivate the front office team towards excellent guest service.
3. Train new hires.
4. Conduct shift briefing.
5. Provide courteous service to the guest and respond promptly and tactfully to the guest's complaints, requests, and inquiries and log in the complaints.
6. Critical thinking during emergency.
7. Handle cash float with integrity.
8. Safeguard the cash float assigned and to be fully accountable for it.
9. Aware of the daily arrival and departure list for VIPs and special need/care guests.
10. Check the VIP room before the ETA.
11. Do spot check on the hotel shuttle.
12. Aware of the functions / events and meetings of the day.
13. Check cleanliness, lighting, and defect of the lobby and public areas.
14. Ensure front office staffs are always in proper and orderly appearance and behaviour.
15. Checks on registration cards of checked-in guests and ensure all important information should be filled on each card by reception or the guests.
16. Perform night audit.
17. Assist in handling door lock and safety box problem.
18. Helps the reception or bell counter as and when required.
19. Check the wake-up call list and ensure guest received on time.
20. Approves and sign for rebates.
21. Authorize and control late departure when required.
22. Answer guests’ inquiries and attend to the needs of the guest.
23. Follow up in credit check report.
24. Ensure the permanent folio/group master is closed promptly.
25. Projects calm and professional manner always.
26. Always observe hotel policy and SOP when dealing with guest.
27. Ensure smooth group check-in.
28. To be familiar with the measure and the steps to be taken when the system fails and all backup procedures.
29. Ensure a high level of product knowledge of the hotel and local area and know the daily happenings in the hotel.
30. Delegate tasks and ensure is completed at satisfactory level.
31. To attend meetings in the absence of Front Office Manager.
32. Managing store par level and cleanliness.
33. Promote hotel outlets/restaurant.
34. Assist on hotel inspection in the absence of Front Office Manager.
35. Schedule the duty roster and submit to Front Office Manager for approval.
36. Rules and regulations, grooming codes and code of conduct of employees as well as customer relations are always adhered to.
37. Greets the VIP guests of the hotel or as directed by the Front Office Manager.
38. Perform any other duties as required by Front Office Manager or Guest Service Manager or Rooms Division Manager.

Job Requirements:

• Diploma or bachelor’s degree in hospitality management.
• Previous experience working in a luxury 4 or 5-star hotel environment with minimum 2 years of experience in similar position.
• Microsoft Office.
• Tech Savvy.
• Able to converse in Bahasa and English, additional local language will be advantage.
• Strong problem-solving skill.
• A team player.
• Pro active.
• Passion to serve.
• Reliable.
• High integrity.
• Fast learner.
• Good communication, presentation and leadership skills.
• High analytical skills and able to make quick and decisive actions.
• Good relationship management skills with internal and external guests.
• Highly driven to achieve target.
• Inquisitive and confident.

Job Brief:

To ensure proper and correct posting and mapping in AR / AP / Inventory / Revenue / Receipt / GL modules and others related in system both manually and software. To ensure all revenue and expenses are taken up and booked accurately into accounting system and monthly management reports are produced in timely manner as required by the holding company. To ensure all accounting entries are appropriately performed with accordance to Malaysia Accounting Standard and are in line with Hotel Policies and Standard. To directly assist Financial Controller in day-to-day Finance & Accounting operations, accounting matters, audit and other Finance administrative tasks as and when it is required.

Job Responsibilities:

1. To perform sufficient background check on any credit facility application & then to obtain approval from Financial Controller and General Manager.
2. To process Credit Facility Application within 3 (three) days from the date it is received.
3. To ensure all billings are done and revenue and charges are posted accordingly as per Event Order date.
4. To reconcile PM account against Event Order and Proforma Invoice & Client’s LOU.
5. To transfer PM account to respective AR Ledger and to ensure outstanding account in PM ledger is cleared in timely manner.
6. To report to Financial Controller on any inappropriate balance in PM Ledger.
7. To ensure Invoice is produced and sent out not later than 3 (three) days after the event date (check-out date).
8. Reconcile AR Ledger against the Debtor’s Control Account in General Ledger and Balance Sheet.
9. Produce AR monthly statement for any amount due more than 30 days and to send first reminder (and any other subsequently).
10. Produce AR Aging Statement every end of the month and to ensure the Aging Report is tally with General Ledger control account.
11. To call and organize for monthly AR Meeting before 15th each month and to prepare and issue minute within 3 (three) days after the meeting.
12. To attend Banquet Event Order Meeting.
13. Responsible in following up and collecting payment for all outstanding AR accounts.
14. Perform reconciliation on credit and debit card and all payment gateway type transaction slips against POS report and PMS journals.
15. To record all no.14 item transactions in Daily Revenue Report and to update the statement accordingly.
16. To ensure Credit Card Clearance account is cleared on daily basis.
17. To reconcile payment received for credit/debit and all payment gateways and book into Bank Ledger accordingly.
18. To update all payment received in the Bank Reconciliation Statement (all banks).
19. To carry investigation on any dispute credit card transaction and payment received from merchant and take necessary action.
20. To prepare for all credit/debit/payment gateway outstanding balance statement and tally with General Ledger balances.
21. To take charge and control on Voucher Sales & Receipt and to book into account accordingly.
22. To perform audit on Voucher Sales and Collection and to ensure sufficient documentation and record are kept.
23. To perform reconciliation on Voucher issuance, sales and utilization.
24. Prepare statement of Voucher Reconciliation (itemised) and to ensure it is tally with General Ledger balances.
25. To report to Financial Controller on any discrepancy in Voucher reconciliation. Costing and Inventory Control.
26. To ensure all purchase invoices are booked into Material Control and Q3 Financial System.
27. To ensure all purchases are posted into the correct cost centre.
28. To validate Good Receive Note (GRN) against invoices.
29. To reconcile food and beverage cost of sales into respective cost centre and General Ledger.
30. To ensure all purchases and Outlet Inter-Transfer are performed in the right manner.
31. To ensure monthly stock take is performed on 27th each month and balance stock on hands are adjusted from/into the cost of sales.
32. To ensure all store issues are booked into account and expensed out accordingly.
33. Perform reconciliation on Cost of Sales for Food & Beverage and prepare Food & Beverage Cost Board.
34. To perform surprise audit on all stores and ensure Stock Card is updated accordingly.
35. To report to Financial Controller on any discrepancy found. Accounting General.
36. To co-ordinate with all Head of Departments on monthly reports for account closing purposes and ensure reports are received on timely manner (eg. Utility, Inventory, Kitchen Inter-Transfer, Store Issue etc).
37. To validate and verify the Verification & Approval Form (VAF) before Account Assistant sending out via HelloSign.
38. To co-ordinate with Account Assistant and Account Officer that all balance sheet reconciliations are performed on timely manner.
39. To co-ordinate with Account Assistant and Account Officer that all monthly journals, accruals and prepayment are accounted for Finance General.
40. To periodically update Contract / License / Insurance Listing and ensure they are renewed before expiry date.
41. To ensure tax return form are submitted on timely manner.
42. To ensure Budget are posted into Q3 Financial before opening new fiscal period in Q3F
43. To co-ordinate with all Finance and Accounting team members during the audit period and ensure all documentations are in place.
44. To assist Financial Controller on audit inquiries.
45. Maintain an effective filing system for all accounting documents (journals, receipts, revenue and sales transaction slips and invoices, stock card, cheque register, payment voucher, fixed asset invoices and register, etc) for future reference and to safe-keep for at least 7 (seven) years for Custom Audit.
46. Maintain an effective filing system for all Contracts/Licences /Taxes /Insurance.
47. To provide and maintain all Hotel Contracts / Maintenance Agreement / Deposits records with Suppliers / Contractors.
48. Bring to the attention of the Financial Controller any matter requiring attention.
49. To take charge and represent Financial Controller in Accounting & Finance matters during his/her absence.
50. To co-ordinate with Account Assistant that all payment obligations are remitted on timely manners :

a) Rental – before 7th monthly (current month)

b) Contract Labour – before 7th monthly (last month)

c) Statutory/Taxes – minimum 2 (two) weeks prior to its due date.

d) All contracted services – first week monthly.

Job Requirements:

• Bachelor Degree / Diploma Accounting
• Previous experience working in a luxury 4 or 5-star hotel environment with minimum 2 years of experience in similar position, handling full set of accounts.
• Well versed in accounting double entry and account reconciliation.
• Understanding of Basic Accounting Principles.
• Strong background in hotel operation and hotel management system.
• Microsoft OfficeTech Savvy (Knowledge in Accounting Software is an advantage).
• Able to converse in Bahasa and English, additional local language will be an advantage.
• Strong problem-solving skill.
• A team player
• Pro active.
• Passion to serve.
• Reliable.
• Fast learner.
• Good communication, presentation and leadership skills.
• Good analytical skills and able to make quick and decisive actions.
• Good relationship management skills with internal and external guests.
• Inquisitive and confident.
• Good planning to executing plan.

Job Brief:

Entails managing the reception area, coordinating all front desk activities, and supervising the support staff. Front Office Manager also compile reports for management, including occupancy reports and financial information.

Job Responsibilities:

• Operational

1. Ensure the Department operate successfully in accordance with the standard of the hotel.
2. Review with the Rooms Division Manager all daily V.I.P rooms, special guest rooms, long stay guest rooms for arrivals are blocked in advance and welcome amenities are appropriately ordered.
3. Conduct frequent and thorough inspections together with the Rooms Division Manager or Maintenance Manager in all areas of the Rooms Division.
4. Maximizes room sales and revenues for the hotel.
5. Ensures commercial management techniques of availability control are applied to achieve the maximization of room sales (revenue management in reservation).
6. Makes all decisions regarding overbooking the hotel, ensures all out booking are carried out by a member of management.
7. Ensures all Front Office team operate with a sales attitude, and all personnel are aware of sales and opportunities within the hotel, which will assist, with the maximization of revenue.
8. Ensures all Front Office team are aware of all room sales revenue targets and are kept informed of performance results and communicate targets and results frequently.
9. Adhere to company credit policies to ensure all revenue expected will be received.
10. Monitors competitor performance both past and future to ensure correct selling strategies are applied.
11. Keeps General Manager informed of any risk or opportunity in relation to the pre-set performance figures.

• Guest Service

1. Establish rapport with guests maintaining good customer relationship and handle all guest complaints.
2. Personally and frequently verify that guests check-in/out are receiving the best possible service. Ensure that all V.I.P / Long Stay are met during their stay together.
3. Schedules self to be in the operation during peak hours.
4. Maintains an up to date awareness of current promotions, policy changes and standard operations manuals.
5. Ensure thorough product knowledge of all outlets and departments by all Front Office team.
6. Pro-active in seeking guest contact and maintaining excellent guest relations.
7. Implement a guest recognition program and maintain a relevant guest database.

• Administration

1. Assists with the development and maintenance of a detailed Department Operating Procedures that reflects policies and procedures, work processes and standards of performance.
2. Ensures annual review to accurately reflect any changes.
3. Prepares and regularly update the Rooms Departmental Budget, in close cooperation with the Financial Controller, ensuring targets are met and costs are effectively controlled. Payroll and Productivity Management
4. Exercises efficient Payroll Management/Resource allocation through the establishment of multi-skilling and multi-tasking.
5. Focus attention on improving productivity levels and the need to prudently manage utility/payroll costs within acceptable guidelines ensuring optimum deployment and energy efficiency of all equipment.
6. Ensure new technology and equipment are embraced, improving productivity whilst taking work out of the system. People Management.
7. Recruit, select and develop Front Office team to work following the operational, financial, administrative philosophies willing to become multi skilled and perform multi tasks.
8. Delegate appropriately, duties and responsibilities to all direct reports ensuring standards of operation and safety are maintained.
9. Develop and assist with training activities focused on improving skills and knowledge.
10. Ensure employees have a complete understanding of rules and regulations, and that behaviour complies.
11. Monitor employee morale and provide mechanisms for performance feedback and development.
12. Conduct annual Performance Appraisals providing honest and appropriate feedback.

• General

1. Attends and contributes to all Meetings as required.
2. Ensure all employees provide a courteous and professional service at all times.
3. Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst feeding back a prompt follow up.
4. Is knowledgeable in statutory legislation in employee and industrial relations, understanding and strictly adhering to rules and regulations established in the Employee handbook and the hotels policies concerning fire, hygiene and health and safety.
5. Take an active involvement in the welfare, safety, development and well being of employees providing advice, counselling and truthful, diplomatic feedback.
6. Ensure high standards of personal presentation and grooming.
7. Maintains positive guest and colleague interactions with good working relationships.
8. Exercise responsible management and behaviour at all times and positively representing the hotel management team.
9. Respond to requests to undertake any reasonable tasks and secondary duties and to changes as dictated by the hotel, industry and company.

Job Requirements:

• Diploma or bachelor’s degree in hospitality management
• Previous experience working in a luxury 4 or 5-star hotel environment with minimum 2 years of experience in similar position.
• Microsoft Office
• Good through knowledge of property management software (PMS) or hotel reservation software.
• Able to converse in Bahasa and English, additional local language will be advantage.
• Strong problem-solving skills.
• A team player.
• Pro active
• Passion to serve
• Reliable
• High integrity
• Responsible self-starter, capable of handling multi-faceted projects and of working under pressure.
• Excellent communication and proactive problem solver.
• Team player.
• Communicate effectively with all levels of employees.
• Equips and motivates employees to achieve predetermined goals.
• Personable and pleasant to deal with.
• Discreet, reliable, sensitive and diplomatic.
• Guest-driven, positive, friendly and approachable.
• Positive “can do” attitude and flexible approach – manages with humility.
• High degree of integrity.
• Strong leadership, nurtures and develops employees, encouraging innovation.
• Good personal grooming and personal presentation.
• Understands and respects local cultural, able to adapt to changing environment.
• Generates activity and seeks new challenges to improve work performance.
• Shows awareness of markets and ensures up-to-date knowledge of competitors.
• Demonstrates an awareness of new business opportunities and seizes and acts upon them.
• Is aware of financial issues such as profits and losses.
• Identifies opportunities to reduce costs using the most cost-effective methods.
• Makes sound decisions quickly under pressure.
• Takes calculated risks based on adequate information and analysis.
• Guides and coaches staff.
• Reconciles conflict and probes for information for more in-depth relevant information for decision-making.
• Analyses numerical data and all other sources of information.
• Produces new ideas and a rang of solutions to meet the demands of the situation.

About the job

The Assistant Leasing Manager will, together with the other members of the Ikano Centres Leasing Team, deliver sustainable sales and growth of income for our shopping centres by securing attractive, profitable and sustainable leasing on rentable space and continuously promoting Ikano Centres as a preferred landlord for new and existing tenants.

Your assignment

• Deliver best possible lease deals by reaching or exceeding pre-defined commercial goals through negotiation strategy;
• Contribute and participate in Leasing Strategies, Business Plans, Budget and Rent Rolls setting;
• Follow up Yearly Lease Plan in accordance to assigned brands and implement from negotiation until the execution of tenancy agreement (new and renewal);
• Assist Leasing Category Manager in conducting strategic negotiations with tenants;
• Constantly search on the market, initiate and deliver new brands which is most relevant to the shopping centre lease strategies;
• Establish and maintain good and long-term relationship with tenants for sustainable business cooperation as a preferred landlord.