As an IT specialist, you will be responsible for supporting QCP’s IT infrastructure and operations as well as business continuity controls on-premise and on cloud. You will work closely with cross-functional teams across IT and business to create and drive solutions to effectively address cyber security and business continuity risks, build trust, improve resilience, and achieve our business goals.

 

Role

●       Helpdesk and IT Service Management support

o   Provide first level support to QCP users for the remediation of IT issues across three shifts

o   Support user helpdesk requests, such as for account / access related issues, VPN and network connectivity, collaboration and productivity tools support, endpoint troubleshooting, etc.  

o   Ensure proper recording, documentation and handover of issues to the next shift

o   Monitor and report on IT service level trends and production incidents

o   Maintain IT Configuration Management Database (CMDB) and ensure that the CMDB is up to date

o   Support QCP IT change management process: ensure that changes are assessed, tested and approved before implementation

o   Manage after office hour emergency change

 

●       Incident and Problem Management

o   Follow up on incidents and problems to their resolution

o   Support QCP’s production and security incident management frameworks. Handle production incidents and ensure timely escalation of security incidents

 

●       BCM and IT DR Support

o   Support QCP’s Business Continuity and IT Disaster Recovery (DR) program. Assist in conducting and maintaining Business Impact Analysis (BIA) assessments, document IT system DR requirements, and provide IT DR program advisory support

o   Assist QCP’s testing of IT DR plans and resilience capabilities

o   Conduct periodic review of infrastructure to identify single points of failure and remediate them

o   Maintain central inventory of system data backup requirements; coordinate data backup and restoration testing

 

●       IT Ops Support

o   Support IT Security training and awareness sessions

o   Support regular risk reporting, such as Key Risk Indicator (KRI) reporting and audit point tracking

o   Support vulnerability scanning and coordinate penetration testing of on-premise and cloud workloads

o   Maintain IT outsourcing register and contracts. Support periodic Third-Party risk assessments and due diligence checks on vendors

• 2-3 years of working experience in Helpdesk, Server, Network, IT Service Management,  IT Disaster Recovery and/or IT operations capacity
• Strong inter-personal and communication skills
• Excellent strategic, problem solving, and analytical skills, with keen attention to details
• Exposure to DevOps, and cloud platforms such as AWS and Azure would be valuable
• Experience supporting core IT infrastructure such as servers and network would be a plus
• Team player and ability to work independently when the need arise
• Industry certifications and knowledge of relevant frameworks (e.g. ITIL, COBIT, TOGAF, CBCP) would be a bonus
• Fresh graduates with relevant internship experience could be considered

The Environment We Offer

As a growing firm with a tightly-knit team, we respect and listen to all our employees. You will get the chance to make an impact by having your voice heard by everyone, including the management.

Our employees enjoy a high level of autonomy at work. We focus on substance, not form - as long as you can perform, you will be recognized and rewarded. We are also dedicated to supporting our staff and ensuring they develop holistically to maximize their potential in the long- term.

We also provide flexible working arrangement as required and a casual and fun environment to boot!

About Rystad Energy

Headquartered in Oslo, Norway, and with offices across the globe, Rystad Energy is an independent research and market intelligence company, providing data, analytics, advisory and energy education services to clients exposed to the energy industry across the globe.

Rystad Energy is a rapidly growing company providing next generation energy-focused analytical tools, advisory and education. Rystad Energy combines a high-performance culture with a deeply collaborative ethos, providing ample opportunities for growth, learning, contribution, and career advancement.

The role

Rystad Energy is looking for a dynamic and highly motivated Client Solutions Specialist to drive adoption of our data and analytics products by ensuring clients receive the training and resources needed to be successful.

Working closely with the product teams and end users, the Client Solutions Specialist will develop deep domain expertise Rystad Energy’s Clean Tech and Renewables & Power solution groups, and be conversant in building out workflow-focused use cases for clients.

The position is responsible for the end-to-end learning and training process, from developing training and learning material, to engaging clients and developing a deep understanding of our clients’ roles and workflows, and finally to delivering high-impact trainings and supporting clients on their queries.

The Client Solutions Specialist role will support our APAC-based clients subscribing to the aforementioned Low Carbon solutions and will work closely with clientele from within various segments of the energy system, including E&P, supply chain companies, clean tech companies, power and renewable developers, financial institutions, and governments. Working in a global team, the individual must be a self-starter, have strong communication skills, and be willing to collaborate across time-zones and travel. The role will be based in Kuala Lumpur, Malaysia or Jakarta, Indonesia and will report to the Head of Client Solutions - APAC (based in Sydney, Australia).

Key Responsibilities

· Conduct dynamic and impactful workflow-focused in-person or virtual training sessions for our valued clients to enhance their knowledge and understanding of our products and services.

· Develop engaging and innovative training and learning materials for our clients and the Learning Center, ensuring that the content is always up to date with the latest industry developments and tailored to our client’s specific interests.

· Measure and evaluate the effectiveness of our training programs to continuously improve our methods and enhance engagement among our clients.

· Build and cultivate a robust network of key users and stakeholders in the learning community to expand our reach and influence.

· Provide valuable product feedback to our product managers based on insights gained through client interactions and feedback.

· Ensure prompt and comprehensive responses to client queries, demonstrating a commitment to excellent customer service and satisfaction.

· Keep accurate and up-to-date engagement information in our CRM system to enable data-driven decision-making and better serve our clients' needs.

Skills & Attributes for Success

· Minimum Bachelor’s degree in Economics, Finance, or Engineering.

· 3-5 years of working experience preferred.

· Proven experience delivering engaging and effective training programs in a fast-paced, client-facing environment.

· Strong industry knowledge and a passion for keeping up with the latest trends and developments.

· Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and stakeholders.

· Strong analytical skills and attention to detail, with the ability to use data to inform decision-making.

· Working knowledge and interest in the Energy space.

· Advanced MS Office knowledge, with the ability to create compelling and visually appealing training materials using PowerPoint, Word, and Excel.

· Language requirements: fluent English, complemented by professional-level proficiency in Mandarin. Proficiency in Japanese will be advantageous.

· Certificate in Training and Assessment is an advantage.

Application deadline: 29 April 2024

As an E-Commerce Specialist you are a part of the team responsible to maximize the sales & profit in Southeast Asia markets across our digital sales channels. You balance commerciality, inspiration and brand integrity in all activities and analyze E-comm KPIs to secure right timing. You work according to the Monki DNA and our H&M Group values, standards, policies and procedures, always being an active role model. 

Key responsibilities:

 

• Responsible for overall performance in online sales channels through driving traffic, acquiring new customers and maximizing the commercial plan. 
• Secure right timing, pricing, activities and product presentation, taking necessary actions to drive selling.
• Follow up on performance and freshness of stock.
• Ensure balance of commerciality, inspiration and brand integrity in all activities.
• Interact and work with different stakeholders.

Position Summary

1. Integrate different work processes operated by each business unit to contribute to standard HR operation.
2. Improve operation efficiency by providing and supporting HR services(recruitment, payroll, time & attendance, DM, L&D).

Role and Responsibilities

As a Payroll Specialist, you will play a crucial role in ensuring accurate and timely payroll processing for the employees of the designated subsidiaries/ country. The job entails administration of Time and Attendance records, computation of salary payment, statutory submission and/ or benefit administration. The job will also requires the job incumbent to participate on various payroll related projects include system enhancements and SOP documentation etc.

Reporting to Rewards & Service Excellence Lead, your responsibilities included but not limited to: 

Job Description

• Process payroll for employees, ensuring accuracy and compliance with local regulations and internal requirements.

• Calculate and verify salary and compensation components.

• Review and validate payroll results by preparing reconciliation report or any other reports as required by the Subsidiary. This may include tax, statutory deduction and contribution reports.

• Perform monthly Time & Attendance verification and closing. Assist employees to manage irregular attendance records in the HR system. Address employees’ enquiries on their attendance records according to the HR policy.

• Work closely with Subsidiary HR to ensure correctness of Payroll related data, and when needed help to investigate the system issues and raise change request to enhance HR system.

• Review payroll process, procedures, making changes on the SOP while ensuring adequate controls are in place. Ensure all procedures are thoroughly documented and checklists shall be updated to ensure all essential process steps are followed through.

• Provide resolution on the service requests raised by subsidiary within stipulated service level agreement (SLA)

Job Requirements

• Bachelor’s degree in finance, Accounting, or related field is preferred.

• Preferably with 2-3 years of experience in payroll administration in Shared Service Center.

• Proven experience as a payroll specialist or similar role, with good understanding of payroll processing for Thailand.

• Familiarity with Thailand employment law, tax regulation and statutory requirements.

• Strong proficiency in Microsoft Excel.

• Thai speakers are encouraged to apply.

• This role is also open for Thai candidate who is willing to relocate to Malaysia.

Skills and Qualifications

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EBC Financial Group – a global financial services provider headquartered in the dynamic city of London, we specialize in global financial investment, asset management and financial consulting. Our team consists of seasoned professionals and young talents who bring diverse perspectives and exceptional skills to the table. Since our establishment in 2020, our company has experienced rapid growth. We currently operate in major financial hubs worldwide, including Cyprus, Sydney, Singapore, Kuala Lumpur, Hong Kong, Tokyo, Bangkok and more. At EBC, integrity, respect, and youth are our core values. The right candidate will have the opportunity to work with experienced professionals and be part of a dynamic and innovative team. Join us on our mission to create value for our clients and become a trusted partner in the global financial market. 

Job Summary:

We are seeking an Off-Page SEO Specialist to join our dynamic marketing team. The ideal candidate is passionate about optimizing websites for search engines and has a strong background in off-page SEO techniques. As an Off-Page SEO Specialist, you will be responsible for implementing strategies to improve our website's visibility and search engine rankings through various off-page optimization techniques.

Responsibilities:

• Develop and implement off-page SEO strategies to improve website visibility and search engine rankings.
• Conduct keyword research to identify relevant and high-performing keywords for off-page optimization.
• Generate high-quality backlinks through link building techniques such as guest blogging, article submission, directory submission, and social bookmarking.
• Monitor and analyze backlink profiles to identify opportunities for improvement and optimization.
• Collaborate with content creators to develop engaging and shareable content for link building purposes.
• Stay updated on the latest trends and best practices in off-page SEO and search engine algorithms.
• Track and report on key off-page SEO metrics and performance indicators.
• Work closely with the SEO team to align off-page SEO efforts with overall SEO strategy and goals.
• Communicate effectively with internal teams and external stakeholders to coordinate off-page SEO initiatives.

• Bachelor's degree in Marketing, Communications, or related field.
• Proven experience in off-page SEO, with a strong understanding of search engine algorithms and ranking factors.
• Proficiency in SEO tools such as SEMrush, Ahrefs, Moz, or similar tools.
• Excellent analytical skills and attention to detail.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Creative thinking and problem-solving abilities.
• Experience with content marketing and link-building strategies.
• Knowledge of HTML, CSS, and other web technologies is a plus.

As a Submission Specialist, you will report to the Director, Medical Editor. You will be responsible for preparing screenshots of digital marketing content, submitting this content into various submission platforms, and maintaining internal training and process documents. The role will be perfect for you if you have strong organizational and coordination skills, and a desire to work in a collaborative team environment. You should be able to work well in a rapidly changing, dynamic environment, and have excellent written and verbal skills.

Responsibilities include:

• Using Snagit or Nimbus Pro to take screenshots of digital marketing content
• Liaising with cross-functional team members, specifically project managers to ensure there are clear communication lines and escalation pathways
• Submitting materials into submission platforms
• Adding any applicable annotations to submissions
• Ensuring timely submission of materials
• Maintaining familiarity with FDA and industry standards to ensure that documents meet or exceed regulatory requirements and guidance
• Monitoring timelines for assigned projects and updating the Director if deliverables are at risk

Contributing to the development of process improvement tools and revisions of internal policies and procedures affecting submission

FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Responsible for driving healthcare related initiatives, such as cost containment, provider network and performance metric.

Roles and Responsibilities:

• Drive healthcare cost containment initiatives in developing and implementing measures to control/reduce medical claims costs.

• Drive provider network development strategy including identifying, evaluating and recruiting the quality providers and specialists.

• Implement performance metrics to evaluate provider performance, including cost efficiency and quality of care.

• Collaborate with healthcare providers to implement quality improvement programs sought at improving patient experience.

• Work with the analytics team to study the claims cost driver and develop/implement strategies to control and reduce healthcare costs within the network.

Minimum Job Requirements:

Education: Tertiary qualification in Business / Commerce / Finance / Economics/ Legal or any other relevant education or related experiences.

Work Experience: At least 5-8 years of related working experience in healthcare and/or insurance industry and a validated experience at managerial / supervisory level.

General Requirements: Strong communication (verbal and written), negotiation and public relation skills; Strong business insight; Proficient in using Microsoft Office.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.