Total 44,072 help desk specialist job vacancies in Malaysia

Company’s Profile:

One of the leading dental groups in Singapore, the clinic is looking for Front Desk Executives to join their vibrant and fun-loving team to assist with their expanding operations.

Candidates with no experience but very keen in dental line are welcome to apply.

Work locations available: Tanjong Pagar, Mountbatten or Bedok (to be confirmed after interview)

Job Responsibilities:

• Front Desk duties including handling patients’ appointments and answering phone calls
• Submit insurance/medisave/CHAS online claims
• Assist Dental Surgeons with sterilization of dental instruments
• Monitor inventory for dental supplies

Requirements:

• At least 1 year experience as Receptionist would be an added advantage
• Able to work on weekends and until 8pm / 9pm (actual working hours will be scheduled according to roster)

Interested candidates may whatsapp your resume to 8494 1966. Only shortlisted applicants will be contacted.

Cassie Chan | R2197426

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Do you have previous experience working on a Hire Desk? Are you looking for a Full time role? Our client based in Buckingham is looking for someone to join them at their busy depot.

Hours of Work will be Monday - Friday 0700-1700 with 1 hour lunch and include working 1 Saturday in 3 from 0830 -1500.

Responsibilities to include Customer service - answering calls Booking in and out of all Hire Equipment Building strong business relationships with all clients and colleagues Problem solving and responding to clients questions and queries Processing hire and customers orders Skills Required Previous Hire Desk experience Strong sales and customer service knowledge Clear and concise communication skills Good attention to detail Computer literate Benefits of working with The Best Connection: Temp - Perm 24/7 communication with your dedicated consultant who cares and values your hard work. Weekly pay


Benefits & Requirements:
- Hourly rate as above (not age dependent)
- 28 days Paid Annual Leave pro-rata for PAYE (inclusive of statutory holiday)

How to achieve higher pay rate:
Relevant Qualifications or Certificates

All vacancies are available and correct at the time of posting. Some details may be subject to change.

Academia is looking for full-time Front Desk Executives who enjoy working with students and their parents, and are dedicated to providing an excellent customer service experience.

Responsibilities:

• Provide general front desk assistance to walk-in students and parents
• Respond to phone and online queries about classes, replacement lessons, teachers, curriculum, and policies
• Assist students and parents with registration and scheduling changes by inputting changes into the student database
• Assist students and parents with invoicing and payment via credit card or bank transfer
• Handle and resolve special requests and complaints in a professional manner, escalating to management where necessary
• Provide administrative support to teachers when required, including printing, photocopying, and scanning
• Perform any other duties as required and assigned by Management

Requirements:

• Fluent in English and Mandarin (to provide clear explanations for both English and Mandarin speaking clients)
• Computer literate – able to use Microsoft Excel and able to learn to use various computer applications to respond to client queries and input or change client data
• Past experience in front-facing customer service is a plus
• Full-time: 3 weekdays (9.30am to 7.30pm) + 2 weekends (9am to 7pm)
• Salary: $2,800 to $3,300

Please apply online with your CV and cover letter. Only shortlisted candidates will be notified.

Keywords: Front Office, Front Desk, Front of House, Receptionist, Customer Service, Client Facing, Education, Tuition Centre, Administrative, Admin Officer, Admin Executive, Admin Assistant

Service Desk Coordinator - Melbourne based
Telstra Health is powering the current drive to connected healthcare in Australia and internationally.
This is a unique opportunity to join an incredible team of experts in health and technology who are helping to solve some of the biggest challenges faced by the health and aged care sector.
You too can help to create the future of healthcare by joining Telstra Health today!
Whats the opportunity?
This role will provide professional support to all Telstra Health internal customer requirements for Level 1 and 2 end-user system support issues, queries and faults. You will be the subject matter expert and provide first line leadership for your team. This role will be based in our Melbourne office and will require you to be onsite.
Major accountabilities include:

Primary support for On/Off Site, Phone, Portal and Email support to customers
... Click here to view more detail / apply for Service Desk Coordinator

Information Technology Services  - Customer Support Services
Broaden your career within one of QLD?s largest employers  
Achieve a work-life balance with this part-time, fixed-term opportunity  
Access discounts across health and fitness, travel, retail, tech + more
Based at our vibrant St Lucia campus


About UQ
As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world.

Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community.

Join a community where excellence is at the core of our culture, contributions are valued and a range of ... Click here to view more detail / apply for Service Desk Analyst

Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner. Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded. Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature. Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status. Any ad hoc duties as assigned.

Global Financial Consultants (GFC) is one of Singapore’s most venerable and longest established wealth management and financial advisory businesses. Based in the heart of the financial district of Singapore, GFC is focused on providing a tailored and client-centric approach to help safeguard our clients’ financial future whilst guiding them on the path to achieve their personal financial goals and objectives. Our MAS regulated Financial Advisors pride themselves on providing professional and unbiased financial advice that helps our clients create and protect their wealth.

Why GFC?:

- Training & Support Provided – We ensure that you’re given opportunities to succeed

- Career Advancement Opportunities

- Quarterly Team-Building Initiatives

- Close-Knit Environment

- Opportunity to work with a diverse team

Job Responsibilities:

· Clerical receptionist duties such as filing, scanning, uploading and renaming of documents

· Booking of meeting rooms and attending to clients arriving for meetings

· Maintain clean reception area, meeting rooms and pantry

· Serving drinks and directing client to meeting rooms before informing Financial Advisors

· Ordering and monitoring of office, pantry and toilet supplies

· Create Purchase Orders for any ordering of office supplies and follow up with the invoices

· Coordinating all other front desk activities

· Collecting and segregating mails daily

· Mail out cheques and dropping off cheques at quick cheque deposit box

· Arranging for local and overseas couriers

· Provide administrative support to admin and accounting department

· Data entry duties

· Submitting business to providers

· Any other adhoc duties

Job Requirements:

· Candidate must possess at least GCE 'O' Level/Nitec, Higher Nitec/Diploma in any field

· Minimum 2 years related experience as a receptionist/administrative role

· Must be IT savvy and proficient in Microsoft Office

· Good interpersonal and communication skills

· Independent, initiative, responsible, attention to detail

· Ability to multi-task and work in a fast-paced environment

· Energetic and eager to learn new skills

· Great teamwork among peers

· Able to start work immediately

Note: Shortlisted candidates may be required to go through an Assessment Test to assess your typing and coordination abilities

GFC is an equal opportunity employer and we value diversity at our company. We do not discriminate against employees based on race, color, religion, sex, national origin, age, disability or genetic information.

We regret to inform that only shortlisted candidates will be contacted.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Opportunity for Recruitment Consultants to join Scout Talent, a recruitment tech business which also provides innovative recruitment services to clients; 
Inherit a 'warm desk' of trading clients to support you with early success;
On-target earnings of $100,000 - $120,000 in year 1, with further growth in year 2 and beyond;
Career development opportunities and a culture of celebrating wins!

The Opportunity
Exciting opportunities for full-time Recruitment Consultants await at our global riverside head office in Milton, Brisbane . 
We have a 'warm desk' of trading clients which you will inherit. In addition you will be expected to find and generate new business.
Join our highly motivated sales team, where those with a passion for sales, growth and client success thrive. As a Recruitment Consultant at Scout Talent, you'll be embraced by a supportive and celebratory environment, with



... Click here to view more detail / apply for Recruitment Consultants (Warm Desk)

Job Opportunity: Desk Based Surveyor

We are currently seeking a skilled Desk Based Surveyor to join our client's team for an exciting project based in the Brighton area. This is an excellent opportunity to contribute to a rapidly growing initiative in the telecommunications industry.

Role Overview: As a Desk Based Surveyor, you will be responsible for managing and supporting field Surveyors and engineers in Fibre Delivery on Openreach projects. Key responsibilities include:

• Providing leadership and guidance to Survey supervisors.
• Driving improvements in the quality of field surveyors and teams.
• Collaborating with Project Managers to enhance survey quality and efficiency.
• Facilitating ongoing training and support for field teams.
• Participating in client meetings and calls.
• Ensuring compliance with company procedures and safety standards.

Requirements: Successful candidates should possess:

• Extensive knowledge of surveying requirements for fibre build networks, including Openreach Network.
• Minimum 2 years' experience in Fibre Build Project Management.
• Proficiency in platforms such as Orion & Geo Hub.
• Strong understanding of NRSWA and Traffic Management guidelines.
• Excellent presentation skills and proficiency in Microsoft Office.
• Willingness to travel as required.
• Possession of a full UK driver's license for a minimum of 3 years.
• Willingness to undergo a DBS check.

How to Apply: To apply for this position, please email your CV to zana@coregroup.org.uk

Your new company Exciting opportunity to work for one of the top mining clients in WA Your new role This is a Level 1 / 2 Corporate Office based Desktop Support Role providing in person face-to-face and remote support to users at a resource company. Logging and creating Interactions, Incidents and Service Requests Tracking progress of Incidents and Service Requests through to closure with Global Service Desk and other Resolver Teams Managing Incidents and Service Requests through to closure Installing, configuring and supporting end-user equipment and devices Management of hardware failures – co-ordinate with Hardware Service Provider for replacement parts and warranty repairs What you'll need to succeed Strong Level 1/2 Desk Support experience Face to face and remote support experienceStrong operating systems - Windows 10, Windows 11, Microsoft Office 365, SharePoint, OneDriveExperience with mobility or MS Intune is beneficialExperience with Apple iOS and Android OS is desirable. What you'll get in return Supportive and…

Click here to view more detail / apply for Service Desk Analyst

Service Desk Analyst

We have an exciting opportunity for a Service Desk Analyst to join our team in Neath on a full time, permanent basis. This role will be office based Monday - Friday with Home working on the weekend.

37.5 hours to be worked on a rotational rota pattern, ensuring business hours of 07:00 until 19:00 are covered, operating from Monday to Sunday (including Bank Holidays)

Marston Holdings are continually expanding, and part of our growth is our Technology side of the business we have attained Videalert and Vortex. Videalert is the UK's leading supplier of intelligent traffic enforcement and management solutions that deliver the highest productivity at the lowest operational cost. Vortex is the UK's leading provider of smart city solutions. We provide environmental sensors, networks, and data solutions to support decarbonisation efforts globally. We drive real environmental change by leveraging the power of real-time data with cleantech technologies.

We are currently seeking a Service Desk Analyst to join their growing team! This is a key role within the service desk team.

Our analysts are the first point of contact for customer support requirements and will be dealing with alerts from our monitoring systems.

What we are looking for:

The ideal candidate will have excellent written and verbal communication and experience of working within a technology led support team. You will need knowledge of CCTV and hardware assembly, SQL skills including understanding of database structures and query language.

For this role you will need to be self-motivated and have the ability to manage and prioritise your own workload, with a pro-active attitude towards investigation and resolution of incidents.

What you will be doing:

• Working with the Service Desk Team Leader and wider support team to ensure any recurring technical issues are addressed, and any training or documentation requirements are identified and implemented.
• Responding to inbound customer incidents received to the service desk, dealing with calls escalated as incidents and dealing with change requests.
• Managing communication via the service desk portal by phone and email - maintaining a high level of interactive ongoing communication (written and verbal) with clients and making sure they are updated on the status and activities that are being undertaken to resolve the issue/request.
• Identifying client issues raised during proactive performance checks of all customer systems and ensuring maximum possible uptime and performance.
• Liaising with other internal teams including product and development, breaking down requirements and complex issues and involving appropriate stakeholders when required.

What you will get in return:

• Hybrid working with weekly visits to our Neath office
• Hours: 37.5 hours to be worked on a rotational rota pattern, ensuring business hours of 07:00 until 19:00 are covered, operating from Monday to Sunday (including Bank Holidays)
• Salary: £25,500 + per annum
• Healthcare cash plan
• Staff benefits designed to suit your lifestyle - from discounts on retail shopping, travel, and socialising to health & wellbeing
• 25 days + bank holidays
• Cycle to work scheme
• Enhanced Maternity and Paternity Package NB this is subject to eligibility

If this sounds like the job for you, please apply....

New starters will be subject to clearance through the Disclosure and Barring Service and a County Court Judgment check. In addition, the post holder is expected to keep the Company updated if their personal circumstances change.

We are an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.

Service Desk Analyst

We have an exciting opportunity for a Service Desk Analyst to join our team in Pinner on a full time, permanent basis. This role will be office based Monday - Friday with Home working on the weekend.

37.5 hours to be worked on a rotational rota pattern, ensuring business hours of 07:00 until 19:00 are covered, operating from Monday to Sunday (including Bank Holidays)

Marston Holdings are continually expanding, and part of our growth is our Technology side of the business we have attained Videalert and Vortex. Videalert is the UK's leading supplier of intelligent traffic enforcement and management solutions that deliver the highest productivity at the lowest operational cost. Vortex is the UK's leading provider of smart city solutions. We provide environmental sensors, networks, and data solutions to support decarbonisation efforts globally. We drive real environmental change by leveraging the power of real-time data with cleantech technologies.

We are currently seeking a Service Desk Analyst to join their growing team! This is a key role within the service desk team.

Our analysts are the first point of contact for customer support requirements and will be dealing with alerts from our monitoring systems.

What we are looking for:

The ideal candidate will have excellent written and verbal communication and experience of working within a technology led support team. You will need knowledge of CCTV and hardware assembly, SQL skills including understanding of database structures and query language.

For this role you will need to be self-motivated and have the ability to manage and prioritise your own workload, with a pro-active attitude towards investigation and resolution of incidents.

What you will be doing:

• Working with the Service Desk Team Leader and wider support team to ensure any recurring technical issues are addressed, and any training or documentation requirements are identified and implemented.
• Responding to inbound customer incidents received to the service desk, dealing with calls escalated as incidents and dealing with change requests.
• Managing communication via the service desk portal by phone and email - maintaining a high level of interactive ongoing communication (written and verbal) with clients and making sure they are updated on the status and activities that are being undertaken to resolve the issue/request.
• Identifying client issues raised during proactive performance checks of all customer systems and ensuring maximum possible uptime and performance.
• Liaising with other internal teams including product and development, breaking down requirements and complex issues and involving appropriate stakeholders when required.

What you will get in return:

• Hybrid working with weekly visits to our Pinner office
• Hours: 37.5 hours to be worked on a rotational rota pattern, ensuring business hours of 07:00 until 19:00 are covered, operating from Monday to Sunday (including Bank Holidays)
• Salary: £25,500 + per annum
• Healthcare cash plan
• Staff benefits designed to suit your lifestyle - from discounts on retail shopping, travel, and socialising to health & wellbeing
• 25 days + bank holidays
• Cycle to work scheme
• Enhanced Maternity and Paternity Package NB this is subject to eligibility

If this sounds like the job for you, please apply....

New starters will be subject to clearance through the Disclosure and Barring Service and a County Court Judgment check. In addition, the post holder is expected to keep the Company updated if their personal circumstances change.

We are an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.

ICT Service Desk Operative

Location: Leamington Spa (ON Site 5 Days A Week)

Rate: £14.70 p/h inside ir35

Duration: 3 Months initial contract

Hays Technology is looking for a service desk analyst to join an exciting client's team.

What you will be doing:

• To provide instructions and advice to systems users via the telephone and remote support software
• To ensure that all incidents raise via the ICT service desk system are accurately and clearly recorded.
• To triage, categorise and prioritise all incidents presented via the employee self-service portal
• To ensure that all changes to systems, user accounts, or user access rights, are accurately managed and recorded in the service desk ticket management solution.
• Ensure that all incidents are monitored according to the appropriate SLA or Support Agreement and that concerns are escalated as necessary

What we are looking for:

• A graduate looking to start their IT career or someone who has previous service desk experience
• Good communication Skills
• Customer service experience
• Team working experience

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

The Service Desk Analyst is responsible for providing technical support to the Firm’s internal customers. This person must be able to master software applications quickly, and above all, they

must have an extensive customer service background. The Service Desk Analyst possesses a good understanding of legal environment priority requirements.

The core work hours are Monday through Friday, 40 hours per week (8 hours per day, with one hour for lunch), to be worked between the hours of 5am to 2pm. In addition to regular

call/email coverage for Service Desk, rotation of on call weekend coverage and support is required.

This is a remote role with one in-office day per month to aide collaboration.

Responsibilities:

• Provide solutions to customer problems of complex nature to ensure customer satisfaction.
• Prioritise, research, resolve, and respond to requests in accordance with current standards.
• Communicate with team members concerning work related matters and provide assistance as needed to other team members.
• Timely awareness of and impact on relevant support issues on a firm wide basis.
• Demonstrate enthusiasm, a positive attitude and a high work ethic.
• Acquire, maintain, and expand knowledge of relevant product offerings, current support policies, and methods of support delivery, in order to provide technically accurate solutions to help-desk customers.
• Provide technical assistance on the Firm’s software including, but not limited to, Microsoft Office 365 Suite, Teams, Adobe, iManage Document Management Software, CRM Software, the Windows operating system, basic hardware including, but not limited to, iOS devices, printers, laptops and network troubleshooting and remote connectivity troubleshooting and VPN.
• Utilise all available technical resources and current support policies in order to provide accurate solutions to customers.

SKILLS AND EXPERIENCE:

• A positive attitude to customers and co-workers.
• Be team-oriented and possess strong troubleshooting skills.
• Be goal-oriented and proactive, with the ability to take ownership of customer requests.
• A faultless approach to customer service, and willingness to take on any task or request.
• Problem solving - identifies and resolves problems in a timely manner; gathers and analyses information skilfully; develops alternative solutions; works well individually or in group problem solving situations; uses reason even when dealing with emotional topics.
• Multi-tasker who can handle being under pressure, whilst ensuring attention to detail.
• Project a positive attitude to customers and co-workers, team-oriented and strong troubleshooting skills.
• Clear verbal and written communication skills.
• High energy levels.
• Ideally possesses a degree in technology or equivalent professional accreditations.
• Working knowledge of ITIL Service Management is preferred.
• Successful candidates will have supported a user population greater than 50 people, ideally in a law firm or professional services environment.
• Candidates must have a strong understanding of current Microsoft Office Suite and Windows 10 & 11, MOS certifications preferred.
• Candidates should also have strong familiarity with Document Management Systems and a solid understanding of desktop and laptop computer hardware and troubleshooting.
• Working knowledge of ITIL Service Management is preferred.