Total 43,433 help desk specialist job vacancies in Malaysia

Job Description:

- Coordinate the acquisition of digital systems, managing vendor relationships, and ensuring the timely delivery of hardware and software.

- Conduct on-site visits to schools for the seamless implementation of digital systems, providing technical assistance, troubleshooting, and support.

- Develop and deliver comprehensive training programs to school staff, ensuring effective utilization of digital systems in the educational environment.

- Stay informed about the latest trends in educational technology and continuously update training materials to reflect advancements in digital systems.

- Act as a liaison between schools and technology vendors, addressing any issues related to system implementation and ensuring a smooth integration process.

- Maintain documentation of system configurations, training materials, and support procedures to facilitate ongoing system management and troubleshooting.

This role combines technical expertise, project coordination, and training skills to support the successful adoption of digital systems in the school environment.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Casual dress code

我們正在尋找一位積極主動、以客戶為中心的個人加入我們的團隊，擔任客戶成功專家。成功的候選人將在確保我們的客戶實現其目標並獲得對我們的產品或計劃的積極體驗方面發揮關鍵作用。如果您熱衷於建立關係、幫助個人實現個人發展成長和提高客戶滿意度，我們邀請您申請這個令人興奮的機會。

角色和職責：

• 與專案團隊合作進行行銷滲透活動，從行銷活動中產生銷售線索，並追蹤所有行銷銷售線索，以幫助實現培訓收入。
• 支援行銷團隊創建有效的滲透活動，並針對不同的客戶角色調整行銷訊息。
• ·分析客戶的需求和體驗，並向專案團隊提供回饋，以提高專案對客戶的價值。
• 更新 CRM 中的聯絡人、潛在客戶和機會等客戶訊息，並將公司潛在客戶指派給客戶經理以進行後續操作。
• 全面、持續地了解產品、計劃和促銷策略，並向客戶傳達準確且相關的訊息。
• 支持外部合作夥伴為培訓計畫提供及時、準確的資訊。
• 管理培訓收入績效，提供活動成果的定期報告和更新，並就活動增強提供建議；分析、討論並獲取行銷團隊的回饋以進行改進。

要求：

• 最低文憑或學位（商業相關優先）
• 至少1年銷售或客戶服務相關行業工作經驗
• 以客戶為導向，具有強大的商業頭腦和銷售驅動力
• 高度分析、優秀的溝通和人際交往能力
• 強大的利害關係人參與能力
• 工作認真負責，有獨立工作能力

津貼和福利

• 佣金和獎金
• 定期團隊活動
• 醫療保險

Job Description

• To work on the IT service management and operational support handling.
• To manage incidents to resolution in a 24/7/365 environment using the incident management and problem management processes ensuring root cause analysis & prevention is identified.
• To ensure the service level agreements (SLA) are met and serves as a single point of contact for ownership of escalated requests & issues and coordination.
• To assemble, work with and manage organizational vertical and horizontal teams & vendor, needed to support, manage and resolve a major incident.
• To manage the incident reporting and to convene & facilitate major incident and problem review meetings.
• To facilitate and conduct regular Disaster Recovery (DR) exercises. 
• To assist in preparing information; create and maintain presentation for BCM Coordinators. Also, to manage the timely completion of BIA & BCP review and update as per schedule.
• To manage the consolidated department Call Tree database and perform the necessary update and testing as per schedule.
• To review and enforce the processes, ensuring documentation is current and practicable.
  Slides preparation & analysis and reporting and technical writing skills. 
• To perform trend analysis on incidents & problems and provide preventive & countermeasure action.Understanding of end-to-end IT Operations and how IT interfaces with business

Job Requirements

• Bachelor’s Degree in Computer Science / Information Technology or equivalent.
• Minimum 8 years of experience in IT or similar environment. 
• Possess strong analytical, interpersonal and communication skills.
• Good understanding and working knowledge of ITIL principles.
• Strong hands-on experience in end-to-end incident management especially major incident.
• Strong knowledge of principles and methodologies of Incident and Problem Management.
• Experience in Disaster Recovery exercises and good knowledge in BCM.
• Able to work well with all levels of professionals in an organization.
• Good team player and able to operate independently.
• Experience working in a dynamic, fast-paced environment with strong stakeholder management.
• Familiarity with ITSM tools such as ServiceNow, Jira Service Management, or similar platforms

Perks & Benefits

• Performance bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Smart Casual dress code
• Medical insurance
• Personal leave
• Personal development opportunities

工作亮點

• 有吸引力的銷售獎金
• 多項銷售競賽
• 良好的技能和知識學習
  
  

工作職責：

• 與房地產經紀人/談判者/機構、開發商和銀行家建立良好的關係以擴大業務。
• 與房地產經紀人/談判人員經常舉行會議或討論，以產生新想法並解決問題。
• 以達到銷售目標。
• 組織、開發和執行行銷活動。
• 透過電子郵件和電話進行銷售跟進。
• 執行管理層指派的臨時任務。

工作要求：

• 候選人必須至少擁有以下領域的文憑/高級/高級/研究生文憑
• 商業研究/行政/管理，金融/會計/銀行，
• 行銷或同等學歷。
• 所需語言：馬來語、英語、華語（優先考慮能說流利華語的候選人，因為該職位需要與說華語的客戶打交道）。
• 該職位需要至少 1 年相關領域的工作經驗。
• 所需技能：行銷技能、銷售技能、領導力、團隊合作
• 最好是銀行/金融、行銷/業務開發或同等專業的高階主管。

津貼和福利

• 佣金和獎金
• 公司旅行

職位簡介

我們正在尋找一位積極主動且雄心勃勃的客戶管理專家/執行官（大客戶）來處理我們的客戶帳戶。您將與客戶建立並維持牢固的關係，成為所有關鍵客戶事務的主要聯絡人，預測客戶的需求，確保滿足客戶的目標，並幫助客戶取得成功。作為客戶管理專家/執行官，您向 Gateway 主管匯報，您的職責還包括監督客戶帳戶、執行活動計劃、維護報告和監控解決方案策略。

主要責任：

• 負責處理特殊的任務，例如附屬公司、合作夥伴、新通路或其他新的增值服務，以幫助客戶整體業務成長。
• 負責制定年度計畫/JBP，並根據客戶的業務方向設定目標。
• 具有高需求計劃技能，包括庫存購買或補充計劃。
  協助為大客戶同事提供指導和訓練。如果需要的話，請要求平台進行培訓。
• 核心職責包括建立關係、管理供應鏈（包括需求規劃/庫存管理、活動促銷管理和監控）、運行業務分析和建議解決方案、確保營運績效達到設定的KPI 並準備所需的報告/事後分析/賬單。
• 與客戶和策略夥伴保持密切的關係。確保客戶的問題得到及時處理和解決。每月例會以及與客戶和平台 PIC 的日常溝通是必要的。
• 透過利用業務分析為客戶推薦和執行行銷策略來建立行銷計劃和執行，以補充客戶的整體業務計劃。
• 與內部部門：營運團隊、上市團隊、內容行銷團隊、客戶服務團隊進行協調，確保為每個團隊提供關鍵要素，以確保這些團隊的關鍵功能順利運作。
• 與商業智慧協調，規劃新的和重組的現有報告以進行業務分析。
• 每週或每月與客戶和市場一起準備報告並進行績效評估。
• 保持主產品清單的準確性並及時有效地處理帳單，例如報表、索賠發票。
• 進行盤點並核對庫存報告（如果需要）。
• 努力推動新措施來改善所有 SOP 和流程。

要求：

• 具有電子商務廣告領域的客戶管理、零售採購或專案管理經驗將是額外優勢
• 有線上行銷/推銷和/或活動策劃經驗者優先
• 本科及以上學歷，電子商務/工商管理/行銷/金融專業優先
• 流利且精通英語，普通話將是一個額外的優勢
• 至少 1-2 年電子商務經驗 電子商務知識的強制性標準。

津貼和福利

• 休閒著裝要求
• 定期團隊活動
• 醫療保險
• 個人發展機會

我們正在尋找一位積極主動、以客戶為中心的個人加入我們的團隊，擔任客戶成功專家。成功的候選人將在確保我們的客戶實現其目標並獲得對我們的產品或計劃的積極體驗方面發揮關鍵作用。如果您熱衷於建立關係、幫助個人實現個人發展成長和提高客戶滿意度，我們邀請您申請這個令人興奮的機會。

角色和職責：

• 與專案團隊合作進行行銷滲透活動，從行銷活動中產生銷售線索，並追蹤所有行銷銷售線索，以幫助實現培訓收入。
• 支援行銷團隊創建有效的滲透活動，並針對不同的客戶角色調整行銷訊息。
• 分析客戶的需求和體驗，並向專案團隊提供回饋，以提高專案對客戶的價值。
• 更新 CRM 中的聯絡人、潛在客戶和機會等客戶訊息，並將公司潛在客戶指派給客戶經理以進行後續操作。
• 全面、持續地了解產品、計劃和促銷策略，並向客戶傳達準確且相關的訊息。
• 支持外部合作夥伴為培訓計畫提供及時、準確的資訊。
• 管理培訓收入績效，提供活動成果的定期報告和更新，並就活動增強提供建議；分析、討論並獲取行銷團隊的回饋以進行改進。

要求：

• 最低文憑或學位（商業相關優先）
• 至少1年銷售或客戶服務相關行業工作經驗
• 以客戶為導向，具有強大的商業頭腦和銷售驅動力
• 高度分析、優秀的溝通和人際交往能力
• 強大的利害關係人參與能力
• 工作認真負責，有獨立工作能力

津貼和福利

• 佣金和獎金
• 定期團隊活動
• 醫療保險

職位描述：

- 協調數位系統的採購，管理供應商關係，並確保及時交付硬體和軟體。

- 對學校進行現場訪問，以實現數位系統的無縫實施，提供技術援助、故障排除和支援。

- 為學校工作人員制定和提供全面的培訓計劃，確保在教育環境中有效利用數位系統。

- 隨時了解教育科技的最新趨勢，並不斷更新培訓材料以反映數位系統的進步。

- 充當學校和技術供應商之間的聯絡人，解決與系統實施相關的任何問題並確保整合過程順利進行。

- 維護系統配置、培訓材料和支援程序的文檔，以促進持續的系統管理和故障排除。

該角色結合了技術專業知識、專案協調和培訓技能，以支援在學校環境中成功採用數位系統。

津貼和福利

• 津貼（旅費、交通費等）
• 附近的公共交通
• 休閒著裝要求

Retail Sales Assistant - Multiple Locations

• Mid Valley (KL)
• Pavilion Bukit Jalil (KL)
• Sunway Pyramid ( Selangor)
• Gurney Plaza (Penang)
   

Requirement:

• Good command of English and BM
• Ability to speak in multiplied language will be an added advantage
• Proven working experience in retail sales
• Excellent communication skills
   

Job Description:

• Plans, directs and coordinates the sales activities
• Provides customers with in-depth consultation to identity skin’s condition and recommend suitable products
• Ensures high levels of customer satisfaction through excellent customer service and after-sales service
• Maintains outstanding customer relations
• Assists the sales process by keeping the sales floor organized and well-stocked
• Monitors payments and administrative costs
• Provides assistance during retail’s events and roadshows
   

Benefits:

• Annual leave
• Medical leave and claim
• Professional training
• Annual company overseas trip
• 3 months bonus
• Overtime allowance
   

Salary : RM1800 ~ RM 4000/month

Perks & Benefits

• Commission and bonus
• Company trips

Calling out Malaysians for an attractive role with salary up to RM4000!!

Apply Now to secure yourself with a good career!

Our client is looking for Customer Service Executives to support International market, can be based in Johor Bahru / Petaling Jaya!

Responsibilities:

• Handling inbound calls/emails/live chat regarding customer's general enquiries, complaints, comments, feedbacks, and other issues related to the company's products.
• Exceeding customer expectation in terms of customer service & accurate information.
• Working in a team to achieve the required KPI elements and SLA.

Requirements:

• Good command of English, Mandarin & Cantonese communication skills (spoken & written).
• SPM leavers and Fresh Graduates are welcomed to start their first career in a call centre - Full Training Provided.

Working Hours:

• 24/7 Rotational shift

Salary Package:

• Up to RM 4000 (including allowances)
• Overtime allowance provided

Benefits:

• Opportunities for promotion
• Professional development
• Strategic working place (nearby LRT, malls, residential areas)
• Attractive allowances

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Personal development opportunities

Responsibilities:

• Plan and monitor supply chain operations.
• Ensure premises, assets and communication ways are used effectively.
• Utilize logistics IT to optimize procedures.
• Recruit and coordinate logistics staff (e.g. truck drivers) according to availabilities and requirements.
• Monitor orders and arrange stocking of raw materials and equipment to ensure they meet needs.
• Interact with suppliers, retailers, customers etc. to achieve profitable deals and mutual satisfaction.
• Manage and track the shipment of final products according to customer requirements.
• Compile logs and records of warehouse stock, executed orders etc.
• Prepare accurate reports for upper management.

Requirements:

• Proven experience as logistics coordinator.
• Familiarity in customer service will be appreciated.
• Knowledge of laws, regulations and ISO requirements.
• Able to work with little supervision and track multiple processes.
• Computer-savvy with a working knowledge of logistics software (ERP).
• Excellent organizational and coordination abilities.
• Oustanding communication and interpersonal skills.
• Possess at least a Bachelor's Degree in Business Administration, Supply Chain Management or relevant field.

Perks & Benefits

• Commission and bonus
• Medical insurance

招募馬來西亞人應徵薪資高達 RM4000 的有吸引力職位！！

立即申請，確保自己擁有良好的職業生涯！

我們的客戶正在尋找客戶服務主管來支援國際市場，可以駐紮在新山/八打靈再也！

職責：

• 處理有關客戶一般查詢、投訴、評論、回饋以及與公司產品相關的其他問題的來電/電子郵件/即時聊天。
• 在客戶服務和準確資訊方面超越客戶的期望。
• 團隊合作以實現所需的 KPI 要素和 SLA。

要求：

• 良好的英語、普通話和粵語溝通能力（口語和書面）。
• 歡迎 SPM 畢業生和應屆畢業生在呼叫中心開始他們的第一份職業生涯 - 提供全面培訓。

工作時間：

• 24/7 輪班制

薪資待遇：

• 高達 RM 4000（含津貼）
• 提供加班津貼

好處：

• 晉升機會
• 專業發展
• 策略工作地點（靠近輕軌、商場、住宅區）
• 誘人的津貼

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 個人發展機會

Job Description

Responsibilities:

·       Perform evaluation studies on newly installed analyzers; assist customer in data analysis and report generation for the purpose of instrument validation.

·       Plan and execute structured operation/user training.

·       Provide clinical and application solutions to external customers as well as to the internal teams.

·       Perform live demonstration and presentation such as Continuous Medical Education (CME) to potential and existing customers.

·       Maintain a high knowledge of product line in order to deliver excellent customer support services to internal and external customers.

·       Work closely within and between departments in order to fasten resolve on difficult problems.

Requirements:

·       Bachelor's Degree in Biochemistry, Biotechnology, Microbiology, Biomedical Science, Biomedicine, Diploma in MLT or related discipline

·       Able to work in fast-paced environment

·       Good interpersonal and communication skills

·       Willing to work exceeding normal working hours when required

·       Possess own transport and willing to travel in short notice.

Years of Experience:

·       0-2 years

·       Preferable minimum 1 year of working experience in hospital based or healthcare environment

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Central location
• Company trips
• Medical insurance
• Personal leave

零售銷售助理 - 多個地點

• 谷中城 (吉隆坡)
• 武吉加里爾柏威年飯店 (KL)
• 雙威金字塔（雪蘭莪）
• 合您廣場（檳城）
  

要求：

• 良好的英語和國語能力
• 能夠說多種語言將是一個額外的優勢
• 成熟的零售銷售工作經驗
• 高超的溝通技巧
  

職位描述：

• 規劃、指導和協調銷售活動
• 為顧客提供深度諮詢，辨識肌膚狀況並推薦適合的產品
• 透過卓越的客戶服務和售後服務確保高水準的客戶滿意度
• 保持良好的客戶關係
• 透過保持銷售場地井井有條和庫存充足來協助銷售流程
• 監控付款和管理成本
• 在零售活動和路演期間提供協助
  

好處：

• 年假
• 病假和索賠
• 專業培訓
• 每年公司海外旅行
• 3個月獎金
• 加班津貼
  

薪資：RM1800 ~ RM4000/月

津貼和福利

• 佣金和獎金
• 公司旅行

Job Description

[High Incentives & Commission]

How this career will benefit you?

• You will be remunerated with Good Basic Salary based on experience.
• Transport Allowance.
• Handphone will be provided by Company.
• High Incentives and commission!
• Medical benefit for employees
• Opportunities for career advancement within the company.

So what is your role about?

• Introduce existing or new solution to market.
• Self-driven to plan, strategize and execute all sales activities.
• Develop new potentials and create business opportunities for new markets
• Maintain good service level and rapport with existing clients
• Develop marketing plan to expand networks for maximum coverage
• Prepare monthly sales activities report to Sales Manager 

Requirements:

• Diploma or higher.
• Prefer to have experience in IT Hardware and Software Sales
• Self-motivated, ability to work independently and also a strong team player
• Good communication skills
• Required Mandarin speaker as you will be liaising with foreign customer. 

Multiple Location:

Kuala Lumpur Branch:

No. 30, Jalan 6/62A, Bandar Manjalara, Kuala Lumpur, Malaysia

Johor Branch :
No.15, Jalan Besi, Taman Sri Putri, 81300 Skudai, Johor 

Penang Branch :
No. 2-7-5, Gat Lebuh Macallum,10300 George Town, Pulau Pinang.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities
• High Incentives & Commission

Job Purpose / Overview :

1. Revolves around driving and optimizing the revenue and profitability of a business through strategic planning, market analysis, and effective sales and marketing strategies.

2. Identifying opportunities for growth and implementing initiatives to enhance the commercial success of the organization.

Key Accountabilities / Responsibilities :

1. Make Appointment

• Initiate contact with potential clients and leads to schedule appointments for sales presentations.

2. Identify Lead.

• Identify and qualify new leads through proactive prospecting and lead generation activities.

3. Meeting & Presentation.

• Participate in initial customer meetings to introduce the organization, understand client needs and set the stage for sales presentations.

4. Follow-up.

• Conduct timely follow-up with prospects after initials meetings, addressing queries, providing additional information, and nurturing relationships.

5. Planning.

• Develop and implement strategic plans for commercial growth, aligning with overall business objectives.

6. Market Analysis.

• Conduct thorough market analysis to identify opportunities for potential areas for business growth.

7. New Customer Base

• Develop and execute strategies to acquire new customers and clients, expanding the organization & customer base. 

8. Marketing Contents.

Sales Assistant/ Sales Support Coordinator 

• Ensure that marketing materials effectively convey brand positioning and messaging that resonates with target audiences.

9. Competitors.

• Monitor and analyse competitor activities to identify strengths, weaknesses, and opportunities for differentiation.

Critical Skills :

1. Soft Skills 

• Good Interpersonal & relationship management
• Communication Skill
• Time management Skill
• Proactive and self-motivated individual
• Strong relationship-building skills for effective
• networking and client & engagement.

2. Technical Skills

• Sound knowledge in MS office (Power Point, Microsoft Word, and Microsoft Excel).
• Proficiency in tools that facilitate sales processes, such as sales enablement platforms or customer engagement tools.
• Basic knowledge of HTML, CSS, and web development concepts can be beneficial for understanding and customizing online content.

Perks & Benefits

• Employee equity
• Personal leave
• Personal development opportunities