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Total 69 finance analyst jobs in Customer Service

Location: Temporary at One City @ Skypark Actual location: Klang area   OBJECTIVETo ensure all customer service, admin and finance run smoothly specified below: JOB...
Klang, MY
· 18 hours ago
·
· Senior Executive level
· in the Transportation / Logistics industry
Location: Temporary at One City @ Skypark Actual location: Klang area   OBJECTIVETo ensure all customer service, admin and finance run smoothly specified below: JOB...
Klang, MY
· 3 weeks ago
·
· Senior Executive level
· in the Transportation / Logistics industry

Requirement :

 

  • Candidate must possess at least Diploma / Degree in any field.
  • Must have Credit in Bahasa Malaysia and Pass in English and Mathematics for SPM.
  • Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers and business partners with highest degree of respect, humbleness, politeness, and modest.
  • Ability to work well in a team environment.
  • Fluency in English and Bahasa Malaysia is compulsory.
  • Minimum 3 years of working experience in Contact/ Call Centre environment.
  • Experience in using WFM tools is highly preferred.
  • Experience in Avaya Contact Centre Management systems or any other related systems is highly preferred.
  • Expert knowledge in MS Office application.
  • Must possess own transport and willing to work at Petaling Jaya.

 

  • Other Benefits:
    - Contract Position (renewable)
    - Basic Salary: RM2,400 – RM2,600
    - Overtime if required will be paid as per standard rate
    - Other allowances (Transport, Attendance, Performance, Phone): RM400 – RM600 per month
    - Group Medical Insurance, Hospitalization, Personal Accident & Outpatient GP
    - Statutory benefits (EPF, SOCSO, EIS)
Petaling Jaya
· 1 month ago
·
· Junior Executive level
· in the Human Resources Management industry
Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we...
Kuala Lumpur
· 1 week ago
·
· Senior Executive level
· in the Others industry
SUMMARY Begin your career with DHL IT Services! We are seeking for a talented Service Desk/CAM Analyst to join our team. You will ensure that requests for assis...
DHL
Cyberjaya, Selangor
· 1 week ago
·
· in the Others industry
SUMMARY Begin your career with DHL IT Services! We are seeking for a talented Service Desk/CAM Analyst to join our team. You will ensure that requests for assis...
DHL
Cyberjaya, Selangor
· 1 week ago
·
· in the Others industry
Job Description Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements...
Kuala Lumpur
· 2 days ago
·
· Junior Executive level
· in the Others industry
Your Role and Responsibilities Handle IT inquiries/incidents or problem via phone, email, fax, web and other means set by the respective account * Manages and provi...
IBM
Cyberjaya, Selangor
· 6 days ago
·
· in the Others industry
Job Description Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements...
Kuala Lumpur
· 2 days ago
·
· Junior Executive level
· in the Others industry
Contract - Data Processing Specialist - 50564 Operations - Malaysia Petaling Jaya, Selangor Darul Ehsan The Data Processing Specialist is responsible for instructio...
Petaling Jaya, Selangor
· 6 days ago
·
· in the Others industry
Company Name: Enterprise Software Solutions Pte Ltd Location: Kuala Lumpur Experience: 2 - 8 Years Keywords / Skills: Selenium Automation Testing,Selenium Manua...
Kuala Lumpur
· 1 week ago
·
· in the Others industry
Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challeng...
Bayan Lepas, Pulau Pinang
· 6 days ago
·
· Senior Executive level
· in the Others industry
Performance Improvement Staff - IT Advisory (SAP Associate/Senior Associate)
EY
Pulau Pinang
· 4 days ago
·
· Senior Executive level
· in the Others industry
Provide customer support and technical issue resolution via email, phone, chat, social media and other online platforms. Handle multiple concurrent chat and email...
Kuala Lumpur
· 3 weeks ago
·
· Senior Executive level
· in the Others industry
Jacobs is one of the world’s leading providers in technical, professional and construction services. We specialize in architecture, engineering and construction, op...
Kuala Lumpur
· 3 weeks ago
·
· in the Others industry
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Customer Service

Frequently Asked Questions about Customer Service

What is considered a customer service job?

As a customer service representative, that individual will stand as the liaison, offer product or services information and solve any issues that customers might face. Responsibilities include managing incoming calls, generate sales leads, assess customer needs, establish sustainable relationships and provide accurate information.


Some of the prominent customer service jobs include call centre representative, concierge, client relations, receptionist, help desk, desk support engineer, patient care, field service technician, customer service manager, bank teller member services, technical support and social media customer care.

What are the Customer Service Officer role and responsibilities?

The role of customer service officer is to attract potential customers by answering product and service questions. Responsibilities include answering customer inquiries, direct customers to online resources, update customer records in the system, pitch ideas for improving customer care and develop a rapport with customers.

What are the Customer Service Executive responsibilities?

The role of customer service executive is to help customers with complaints, questions as well as provide information about product and service. Responsibilities include maintaining a professional attitude toward customers, responding promptly to customer inquiries, resolving customer complaints and ensure customer satisfaction by providing professional customer support.

What does a Customer Service Representative do?

The role of customer service representative is to act as a liaison, providing product/services information and resolve emerging problems. Responsibilities include managing calls, generate sales leads, assess customer needs to achieve satisfaction and building sustainable relationship with customer accounts through interactive communication.

What are the responsibilities of Customer Service Manager?

The role of customer service manager is to provide excellent customer service and to promote this idea throughout the organisation. Responsibilities include improving customer experience, take ownership of customer issues, develop service procedures, keep records of customer service, analyse statistics and compile accurate reports.

What are the roles and responsibilities of a Call Center Executive?

The role of call center executive is to be the liaison between the company and its current as well as potential customers. Responsibilities include managing large amount of calls, follow communication scripts, identify customer needs, seize opportunity to upsell products and build sustainable relationships with customers.

What are the Service Desk Analyst role and responsibilities?

The role of service desk analyst is to help users resolve issues with computer hardware or software. Responsibilities include assessing the troubleshooting problems, keeping the personnel information confidential and managing other resources if they are not capable of solving them.

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