Total 160 Senior Executive fb tourism hospitality job vacancies in Malaysia

Primary Responsibilities

• Assist guests with enquiries and requests
• Perform meet and greet in the lobby and in-room registration
• Manage the Front Desk operation and assist in Housekeeping/F&B operations
• Work and coordinate with other departments to satisfy guest requests/complaints
• Interact with guests; provide warm and memorable guest experience, ensure all guest receive prompt and excellent standard of service
• Seek and devise new initiatives to enhance the overall guest experience

Requirements

• Diploma in Hotels/Hospitality Management or its equivalent
• Min 3 years’ experience in the Hotel industry, preferably in 5-star hotels
• Good technical knowledge of Front Office and Guest Services operations
• Good interpersonal, communication and supervisory skills

$58.10 per hour Super | 35 hours per week
NSW State Government | Hybrid Sydney CBD WFH
ASAP Start | Estimated 4-month assignment
 
About the Company
Our large NSW State Government client is responsible for devising and implementing strategies to grow the visitor economy. They particularly focus on driving tourism along with acquiring and developing major sporting and cultural events for Sydney and Regional NSW. They are also the major investor in Business Events Sydney with the aim to secure more international conventions, incentive travel reward programs, corporate events and exhibitions for Sydney and Regional NSW
 

About the Role
They are currently seeking a Senior Product Coordinator with wholesale tourism experience to join their team in Sydney CBD with some flexibility to work remotely from home. This is an estimated 4-month temporary assignment, with a potential to ... Click here to view more detail / apply for Senior Product Coordinator ? Tourism | NSW State Government

• Attractive Remuneration and bonus
• Progressive career development

About Our Client

Our client is a hospitality brand committed to delivering a comprehensive wellness journey. With meticulous design and a steadfast dedication to fostering physical, mental, and spiritual well-being, our client offers discerning travelers exceptional accommodations conveniently located in urban centers.

Job Description

• Conceptualize and execute marketing and communications strategies
• Manage marketing efforts across platforms to enhance brand visibility and drive sales
• Develop advertising strategy to generate leads and increase sales
• Assist in creating coherent communications strategy
• Collaborate with external vendors for effective rollout of plans
• Conduct research for refining target audience, marketing channels, and competitor analysis

The Successful Applicant

• Diploma in Marketing/Communications or related fields
• At least 3 years of marketing, communications, or advertising experience
• Demonstrated ability in planning and executing marketing campaigns;
• Proficiency in graphic design or photo editing software (e.g., Photoshop, Canva)
• Familiarity with digital marketing tools and social media management
• copywriting and creative writing skills

What's on Offer

The successful applicant will be offered a competitive remuneration package. The company values its employees and provides a supportive, collaborative, and inclusive work environment

Contact

Cherish Choo (Lic No: R22107861/ EA no: 18C9066)

Quote job ref

JN-042024-6393901

Phone number

+65 6541 9981

Page Personnel Recruitment Pte. Ltd.| Registration No. 201736642C

Do you thrive on negotiation and building relationships with clients?

Do you have a background in the hospitality sector?

If so, we have a fantastic opportunity here at KPI Recruiting Ltd, as the team continues to grow we are now looking for an Senior Recruitment Consultant to join our Hospitality team! We are looking for someone who is well connected within the hospitality secotr, and is an experienced recruiter! So if you are confident with driving sales, bringing on new clients, and managing the full end to end recruitment process, then this could be the perfect role for you!

Location: KPI Recruitment Sutton, SM2 5AE

What will the role entail?

• Identify and pursue new business opportunities within the hospitality industry.
• Build strong and effective relationships with existing clients and new business clients to place candidates into workplaces.
• Develop and implement strategies to expand client base and increase revenue.
• Attend industry events, conferences, and networking functions to promote KPI Recruitment's services and brand.
• Maintain up to date knowledge and in-depth expertise of the external recruitment market
• Manage the end-to-end recruitment process, from initial client consultation to candidate placement.
• Monitor the quality of all candidates and ensure that the adverts and interviews during recruitment process are of a high standard
• Plan to meet the future recruitment needs of Hospitality clients
• Search and identify marketable candidates
• Coordinate interviews, negotiate offers, and facilitate the hiring process in collaboration with clients and candidates.
• Provide ongoing support and guidance to candidates throughout the recruitment journey.
• Assist in ensuring that the end-to-end recruitment process supports a positive candidate experience at all times.
• Work in close conjunction with the other Recruitment Consultants to share best practice
• Contribute to the development of KPI Recruiting.
• Be adaptable to the needs of clients
• Be able to work to deadlines and think out of the box to overcome any problems which may occur
• Set standards for others to follow
• Collaborate with colleagues to achieve team goals and objectives.

What we are looking for from you:

• Previous recruitment and sales experience is essential
• Excellent communication and influencing skills
• Strong customer focus
• Confident in working to targets and deadlines
• A self-starter, who is confident with building and maintaining new relationships with clients
• Excellent problem-solving skills
• Ability to manage your own time, and resilience to drive the right behaviours and approaches to achieve the desired results
• Evidence of developing strong relationships through a consultative and client-focused approach
• Able to address problems immediately and plan and organise to move forward quickly
• A hospitality background is desired to continue building in this sector.

Why work for KPI Recruiting?

• Routes for progress and opportunities to transition into other internal positions if this is what you would like!
• Friendly and welcoming team environment, where you are truly valued!
• 25 days annual leave, plus bank holiday, and one day off for your Birthday!
• Team outings and events, work hard play hard!
• Refer a friend scheme
• Part of FAST50 leading recruitment agencies
• Bonus on top of salary
• Stay hydrated, the fridge is always stocked with drinks for you to help yourself to, and if you fancy a hot drink don’t worry, we have that covered too!
• Dress down Fridays!

If this role sounds of interest to you, then please send your CV over to jessiew@kpir.co.uk

INDCOM

Far East Service Centre Pte. Ltd. was established in Singapore in 2023. A one-stop circle service ecosystem has been established.

It focuses on bringing the quality products to the service, business and financial resources integration and upgrading with its platform "Belife" for middle and high-end families.

Various Bonus and Commissions are Available!!

Job Description

• Responsible for leading and managing the development, expansion of the business in hospitality industry.
• Conduct market research to identify trends, customer preferences, and other relevant information within the hospitality industry.
• Look for potential restaurants/hotels that align with the company’s objective.
• Reach out to potential restaurants and hotels via email, phone, or in-person visits to introduce yourself, explain your objectives, and propose potential collaboration ideas. Be clear about the benefits of the collaboration for both parties.
• Carefully review the contract and agreements, ensuring that you understand all terms.
• Regularly monitor and evaluate the collaboration to ensure it is achieving the desired outcomes. Gather feedback from both parties and make adjustments if needed for a successful and sustainable partnership.
• Build strong business relationships.
• Follow up with client closely.
• Other ad-hoc duties assigned.

The Ideal Candidate

• Good communication and time management skills.
• Able to work with minimum supervision.
• Proficiency in English/Mandarin Language.
• Ability to multi-task and work under timeline.
• At least 2-year related experience.

# Executive Assistant /Hospitality /Banking industry

Location: Marina View

Contract Duration: 9 months

Working hours – 5days (9.00am to 6.00pm)

Key Responsibilities:

• Operational, administrative, and analytical support to the Singapore & Asia Clusters
• Clusters management & statistical reporting support, including data management, governance controls and metrics reporting ensuring integrity of systems
• Carry out administrative duties , Book travel arrangements, submit and reconcile expense reports
• Gather and prepare required information for PO creation, including tracking , Research and follow up on invoices submission to CRU team
• Organize and schedule meetings and appointments, provide real-time scheduling support by booking appointments and preventing conflicts
• Track, review and process periodic e-mailers for wider colleagues communications

Knowledge/Experience:

• University degree graduate with hospitality or related major
• 4 years of related working experience
• Operations, administration or assistant experience in related or similar areas (i.e. executive, hospitality and food & beverage services)
• Experience of client liaison experience

Send your Cv to linda@forteemp.com.sg

Senior Tourism Development Officer Permanent Full-time (average of 38 hours per week) The City of Rockingham is an award winning local government located 40km south of the Perth CBD and is known as the place where the coast comes to life.  One of the fastest growing local governments in the south metropolitan area, we are responsible for the provision and delivery of high quality services, facilities and events that meet or exceed community expectations.  We place significant importance on providing a safe and healthy workplace for our employees and are committed to employing team members who share the City’s Values of Recognition, Ethics, Service, Professional Development, Empowerment, Communication and Teamwork – RESPECT. These Values are incorporated into all aspects of employment at the City. Responsible for implementing key actions from the City’s Tourist Destination Strategy, you will be working with key stakeholders across the local, regional and the wider Perth tourism industry with a focus…

Click here to view more detail / apply for Senior Tourism Development Officer

PermanentFull-time (average of 38 hours per week) The City of Rockingham is an award winning local government located 40km south of the Perth CBD and is known as the place where the coast comes to life.  One of the fastest growing local governments in the south metropolitan area, we are responsible for the provision and delivery of high quality services, facilities and events that meet or exceed community expectations.  We place significant importance on providing a safe and healthy workplace for our employees and are committed to employing team members who share the City’s Values of Recognition, Ethics, Service, Professional Development, Empowerment, Communication and Teamwork – RESPECT. These Values are incorporated into all aspects of employment at the City. Responsible for implementing key actions from the City’s Tourist Destination Strategy, you will be working with key stakeholders across the local, regional and the wider Perth tourism industry with a focus on developing and implementing a…

Click here to view more detail / apply for Senior Tourism Development Officer

Collaborate closely with the AI and digital solutions team to effectively market, promote, and sell innovative solutions to clients within the hospitality, retail, and service sectors.

Demonstrate a proactive approach to acquiring new customer accounts, driving revenue growth, and engaging existing customers to enhance customer retention and increase ARR.

Showcase a track record of successfully closing deals with clients seeking AI and digital solutions and/or in the hospitality, retail, and service industries

Driven towards sourcing and qualifying new leads (e.g. from own network, marketing events, seminars, exhibitions) and build up a healthy sales pipeline. Proficient in monitoring and optimizing conversions at each stage of the sales process.

Excellent verbal and written communication skills in English, with the ability to establish rapport with clients who communicate in other local languages.

Conduct client visits, deliver compelling product demonstrations, pitch solutions effectively, and adeptly prepare business proposals and quotations tailored to potential clients' needs.

Possess active listening skills and empathy to understand and address client requirements effectively.

Demonstrate keen analytical capabilities to assist clients in identifying suitable use cases and aligning our AI and digital solutions with their specific needs.

Familiarity with utilizing LinkedIn or other relevant social media platforms for promoting our solutions is an added advantage.

A team player with a good and open attitude to learn and work well with colleagues

Architecture & Interior Design Interior Designer Melbourne Permanent / Full Time Work in Melbourne, on Exciting landmark International projects Hospitality Designers dream job! World class boutique design studio, in Melbourne, seeking Senior Interior Designer One of the most innovative Interior Design studios, and looking for the next stage in your Interior Design career. Leading concept design solutions, presenting at client pitches, conjuring and communication high end design solutions, representing this leading studio, teamed with driving projects and internal processes to deliver highest quality outcomes. Being hands on, and able to roll up your sleeves in, team oriented and focus on best outcomes for the studio, client and project. With 10 years experience of high end design projects, hospitality project design and delivery exposure is necessary. Leading client relationships, ability to produce innovative and on brand design concepts, with the technical knowledge to drive projects, this person will ideally have Revit too. For a Senior Interior…

Click here to view more detail / apply for Senior Interior Designer - Hospitality

Far East Service Centre Pte. Ltd. was established in Singapore in 2023. A one-stop circle service ecosystem has been established.

It focuses on bringing the quality products to the service, business and financial resources integration and upgrading with its platform "Belife" for middle and high-end families.

Various Bonus and Commissions are Available!!

Job Description

• Responsible for leading and managing the development, expansion of the business in hospitality industry.
• Conduct market research to identify trends, customer preferences, and other relevant information within the hospitality industry.
• Look for potential restaurants/hotels that align with the company’s objective.
• Reach out to potential restaurants and hotels via email, phone, or in-person visits to introduce yourself, explain your objectives, and propose potential collaboration ideas. Be clear about the benefits of the collaboration for both parties.
• Carefully review the contract and agreements, ensuring that you understand all terms.
• Regularly monitor and evaluate the collaboration to ensure it is achieving the desired outcomes. Gather feedback from both parties and make adjustments if needed for a successful and sustainable partnership.
• Build strong business relationships.
• Follow up with client closely.
• Other ad-hoc duties assigned.

The Ideal Candidate

• Good communication and time management skills.
• Able to work with minimum supervision.
• Proficiency in English/Mandarin Language.
• Ability to multi-task and work under timeline.
• At least 2-year related experience.

Job Description & Requirements

• Responsible for welcoming guests in a courteous and prompt manner and leading them to a prepared table in accordance with outlets' seating procedures.
• Be familiar with the menu, promotions, and service procedures.
• Provide full assistance to guests concerning general queries.
• Provide full assistance to incoming inquiries via email or telephone and make reservations accordingly and accurately for the guests.
• To work closely with the Operations / Service Operations Manager, shift leaders, and staff members to ensure all guests are greeted properly and escorted to their ready tables.
• Obtain familiarity with venue policies and procedures in reference to training, safety, and security.
• To familiarize with the work nature and responsibilities of floor staff and all the venue events.
• Ensure the reservation desk are well maintained. Assist manager in keeping traces of guest history profiles.
• Maintain an adequate supply of stationery as required.

Job requirements:

• Well-groomed and professional disposition
• Service orientated, friendly and good interpersonal skills
• Good command of written and spoken English
• Able to communicate with all levels
• Good leadership, performance management and coaching skills
• At least 1 to 3 years of relevant experience in a similar industry

Description:

• Responsible for the full spectrum of Accounts Payable, Accounts Receivable
• Perform Verification and Reimbursement of staff claim
• Process Accounts Payable Invoices & payment
• Uploading of invoices into XERO
• Justify and resolve discrepancies/disputes and, issue debit or credit notes
• Ensure all Accounts Payable payments are properly approved before the timely payment
• Update Cash Flow
• Handle quarterly GST reporting and queries
• Verification of income tax comps, and the preparation of various reports/responses to government stat boards
• Perform Reconciliation & Bank Reconciliation
• Resolve payment-related inquiries
• Correspondence with Suppliers
• Managing Supplier's payment on time
• Manage month-end closing requirements
• Support internal and external audit queries
• Generate reports from the computer system as needed by The Director
• Any other ad-hoc duties as assigned

Requirements:

• At least LCCI or Diploma in Accounting qualifications
• Minimum 2 years experience in Accounts Payable and able to handle Creditors/Suppliers' Invoices
• Proficient in Microsoft Office & XERO software
• Able to work independently in a fast-paced environment
• Possess a positive working attitude and able to work as a team
• Able to start work immediately

This role is designed for mid-level working professionals (at least 5 years PQE) with robust track record in sales, excellent interpersonal and communication abilities, strong customer-oriented mindset, focused commitment to excellence, and deep motivation to learn and grow. Experience in customer service frontlines, call centre enquiries management, or sales within the hospitality industry are an added advantage. Proficiency in Mandarin Chinese is required.

Key responsibilities:

1. To establish connections with new leads and prospective clients by following up and logging them into our leads CRM system for downstream management
2. Maintain, grow and nurture these lead connections proactively and qualify + track these connections in an organised and systematic manner
3. Follow up with these lead connections pro-actively with a view towards converting them into our customer base
4. To ensure high level of customer satisfaction by providing exceptional customer service in line with our brand values
5. Manage all inbound call enquiries from local and overseas customers
6. To have a deep and robust understanding of our product i.e. all our rooms and amenities in our PBSA assets
7. To document customer request and customer profile during the enquiries process
8. To have a good grasp of the property management system in order to check room availabilities, log special request, or check any other information relevant to customer enquiries.
9. To provide training to all our agent partners worldwide as well as assist in livestreaming sales efforts on the property
10. To have a deep and robust understanding of industry practices relating to rents, onboarding of tenants, operations procedures, and any other matters that students or agents will be inclined to enquire during the sales process
11. Provide reliable and consistent support, offer services, and take request through phone, email, online chatbot, FB, Instagram, and various instant messaging channels such as WhatsApp and Wechat.
12. Anticipate and identify the needs of customers and proactively follow up when necessary
13. Achieve service level agreement targets in response and follow up time
14. Achieve core customer service KPI metrics including professionalism during customer interaction and customer satisfaction score and feedback
15. Provide regular updates and reporting to management on outcome of interactions with leads and overall data analytics with respect to leads status
16. Provide reports on customer needs, interests, problems, and any other valuable feedback gathered during customer interactions
17. Coordinate sales effort with BD team and agents in North Asia to convert prospective students to customers
18. Provide daily room occupancy and leads enquiry report, market feedback and pro-actively recommend strategies to improve booking numbers
19. Assist marketing team in email direct marketing campaign banners and details to different leads segment within CRM database
20. Coordinate sales effort with property staff in Australia especially for property walk-in inspections and renewals
21. Work closely with marketing team in understanding various campaigns, marketing activities, promotions and discounts, and marketing channels that will funnel leads through

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 3 years of experience and proven track record as a sales agent or customer service representative
3. Exceptional verbal, reading, written, analytical and reasoning skills are a must
4. Robust interpersonal, communication and relationship skills
5. Must be bilingual in English and Mandarin Chinese
6. Familiarity with CRM best practices together with ability to build lasting and strong customer relationships
7. Strong Microsoft Power Point and Excel Skills desirable
8. Must be energetic, goal-oriented and outcome-driven with a strong bias for action
9. Have a customer-oriented mindset and an acumen for understanding and addressing customer needs and wants
10. Experience with CRM leads management software (SalesForce, Fresh Sales, Zoho etc) an advantage.
11. Experience with EDM software an advantage.
12. Excellent time management and organisational skills
13. Dependable and proactive in follow up
14. Ability to handle competing priorities and exercise clear and good judgement on how and where to focus your effort and time to achieve the most impact
15. Robust execution and implementation abilities
16. Highly independent and able to work under stressful situations
17. Team player and able to drive outcome and handle difficult negotiations and exchanges

This role is designed for mid-level working professionals (at least 5 years PQE) with robust track record in sales, excellent interpersonal and communication abilities, strong customer-oriented mindset, focused commitment to excellence, and deep motivation to learn and grow. Experience in customer service frontlines, call centre enquiries management, or sales within the hospitality industry are an added advantage. Proficiency in Mandarin Chinese is required.

Key responsibilities:

1. To establish connections with new leads and prospective clients by following up and logging them into our leads CRM system for downstream management
2. Maintain, grow and nurture these lead connections proactively and qualify + track these connections in an organised and systematic manner
3. Follow up with these lead connections pro-actively with a view towards converting them into our customer base
4. To ensure high level of customer satisfaction by providing exceptional customer service in line with our brand values
5. Manage all inbound call enquiries from local and overseas customers
6. To have a deep and robust understanding of our product i.e. all our rooms and amenities in our PBSA assets
7. To document customer request and customer profile during the enquiries process
8. To have a good grasp of the property management system in order to check room availabilities, log special request, or check any other information relevant to customer enquiries.
9. To provide training to all our agent partners worldwide as well as assist in livestreaming sales efforts on the property
10. To have a deep and robust understanding of industry practices relating to rents, onboarding of tenants, operations procedures, and any other matters that students or agents will be inclined to enquire during the sales process
11. Provide reliable and consistent support, offer services, and take request through phone, email, online chatbot, FB, Instagram, and various instant messaging channels such as WhatsApp and Wechat.
12. Anticipate and identify the needs of customers and proactively follow up when necessary
13. Achieve service level agreement targets in response and follow up time
14. Achieve core customer service KPI metrics including professionalism during customer interaction and customer satisfaction score and feedback
15. Provide regular updates and reporting to management on outcome of interactions with leads and overall data analytics with respect to leads status
16. Provide reports on customer needs, interests, problems, and any other valuable feedback gathered during customer interactions
17. Coordinate sales effort with BD team and agents in North Asia to convert prospective students to customers
18. Provide daily room occupancy and leads enquiry report, market feedback and pro-actively recommend strategies to improve booking numbers
19. Assist marketing team in email direct marketing campaign banners and details to different leads segment within CRM database
20. Coordinate sales effort with property staff in Australia especially for property walk-in inspections and renewals
21. Work closely with marketing team in understanding various campaigns, marketing activities, promotions and discounts, and marketing channels that will funnel leads through

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 3 years of experience and proven track record as a sales agent or customer service representative
3. Exceptional verbal, reading, written, analytical and reasoning skills are a must
4. Robust interpersonal, communication and relationship skills
5. Must be bilingual in English and Mandarin Chinese
6. Familiarity with CRM best practices together with ability to build lasting and strong customer relationships
7. Strong Microsoft Power Point and Excel Skills desirable
8. Must be energetic, goal-oriented and outcome-driven with a strong bias for action
9. Have a customer-oriented mindset and an acumen for understanding and addressing customer needs and wants
10. Experience with CRM leads management software (SalesForce, Fresh Sales, Zoho etc) an advantage.
11. Experience with EDM software an advantage.
12. Excellent time management and organisational skills
13. Dependable and proactive in follow up
14. Ability to handle competing priorities and exercise clear and good judgement on how and where to focus your effort and time to achieve the most impact
15. Robust execution and implementation abilities
16. Highly independent and able to work under stressful situations
17. Team player and able to drive outcome and handle difficult negotiations and exchanges