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The Leidos Digital Modernization sector has an opportunity for a Help Desk Manager supporting Air Force users in the National Capital Region.
If this sounds like the kind of environment where you can thrive, keep reading!
Leidos Digital Modernization sector provides a diverse portfolio of systems, solutions, and services covering land, sea, air, space, and cyberspace for customers worldwide. Solutions for Defense include enterprise and mission IT, large-scale intelligence systems, command and control, geospatial and data analytics, cybersecurity, logistics, training, and intelligence analysis and operations support. Our team is solving the world’s toughest security challenges for customers with “can’t fail” missions.
To explore and learn more, click here!
Are you ready to make an impact? Begin your journey of a flourishing and meaningful career, share your resume with us today!
Leidos Digital Modernization sector is seeking a Help Desk Manager at Joint Base Andrews, MD in support of the AFNCR IT Services program. The Help Desk provides network assistance and technical support to resolve user incidents, service requests, communications, computer, voice, network faults and outages, and incident resolution support. The Help Desk triages, isolates, and resolves/escalates IT related issues based on the criticality of the incident, problem, or service level of the customer. The Help Desk Manager is responsible for overseeing the performance of the Help Desk team of technicians and implementing/enforcing processes to ensure SLA/metric data satisfies contractual requirements in a structured environment.
The AFNCR IT Services program provides support services for information systems for Headquarters Air Force (HAF), Air Force District of Washington (AFDW), Office of the Secretary of Defense (OSD), Joint Chiefs of Staff, and other Air Force activities within the AFNCR missions to include the Pentagon, Joint Base Andrews (JBA), Joint Base Anacostia-Bolling (JBAB), other locations, leased spaces, and alternate sites. The senior leaders and national defense missions that are supported require that the AFNCR operations never fail, resulting in a fast-paced, challenging, but also rewarding environment.
The Challenge:
The Help Desk Manager oversees all Tier 1 technicians, analysts, and specialists providing technical support to all AFNCR customer requests and inquiries.
The Help Desk Manager shall recommend improvements to processes supporting Platinum, Gold, and Silver Customer Service Levels.
Directs staff in recognizing, identifying, isolating, and resolving problems with information systems products and services.
As part of the management team, responsible for hiring, training, and managing Help Desk staff.
Candidate must be knowledgeable in the utilization of ITIL Process Framework principles and possess a technical background working classified environment that includes experience in troubleshooting connectivity issues, hardware and software support, hands-on and remote support.
Help Desk Manager shall be on site for minimum of 40 hours during Help Desk hours of operation (0600-1800 hours Monday through Friday) and available 24/7/365 within 2 hours to meet with the COR on site.
Common technical support duties include answering telephones, communicating with clients, diagnosing hardware and software malfunctions, and troubleshooting problems.
What Sets You Apart:
Requires a Bachelors degree and 5+ years of prior relevant experience or Masters with 3+ years of prior relevant experience, additional relevant training, certification, and/or years of experience may serve in lieu of a degree.
4+ years of experience supervising or leading teams or projects., and a minimum of 4 years of experience managing help desks supporting approximately 10,000 customers and integrating service providers for a blend of basic and premier customers.
Currently possess an active DoD Secret security clearance with the ability to obtain a Top Secret level clearance.
Must have experience supporting a large scale enterprise wide customer base with multiple service level tiers (10,000+ users).
Must possess knowledgeable specific to Help Desk SLA’s.
Additional Qualifications You May Have:
Military experience and comfortable working with Senior Military Leaders.
Certs- Security +CE certification and ITIL Framework.
Excellent written and verbal communication skills and excellent customer service skills.
Ability to obtain a Top Secret clearance.
While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Official account of Jobstore.
At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. In support of the JNWC contract, you will be a part of our team’s efforts to empower the Department of Defense’s navigation warfare (NAVWAR) mission ensuring positioning, navigation and timing superiority. Our mission is to provide combatant commanders and joint force commanders with subject matter expertise on planning and conducting NAVWAR by providing knowledge of friendly and enemy NAVWAR order of battle and PNT-related successes and threats.
You’ll Bring These Qualifications:
Requires 5+ yrs experience of prior leadership or management training experience supporting government customers.
Must be familiar with DoD and USG budgeting policies
Prior experience with DoD finance systems to include military budgeting experience, ROMs and MIPRs.
Requires a BA/BS in accounting, business, economics, finance or a related field
The position may require CONUS/OCONUS travel.
Minimum SECRET clearance required
These Qualifications Would be Nice to Have:
Prefer government financial manager (CGFM)/Certified Defense Financial Management (CDFM) certification or equivalent
What We Can Offer You:
CACI-Wexford manages the Special Operations and Asymmetric Solutions Operating Group within CACI’s Operations Support and Services Sector. As the premier provider of Special Operations capabilities; Tactical Advisory and Embedded Support; intelligence Applications to Law Enforcement; security cooperation and OCONUS Training Support Delivery for the company, CACI-Wexford has a reputation for uncompromising standards of quality in its people and its performance. Joining the CACI-Wexford team is a mark of excellence for those employees who complete our rigorous Mission-Focused Staffing process.
CACI-Wexford’s mission places its personnel against the government’s most critical emerging challenges. Work with us, and you’ll be working with a team making a difference across the globe.
CACI-Wexford offers competitive benefits as well as numerous learning and development opportunities.
As the Prime Contractor for this effort, CACI-Wexford offers unmatched stability and growth potential within the program.
- We’ve been named a Best Place to Work by the Washington Post.
- Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
- We offer competitive benefits and learning and development opportunities.
- We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.
- For over 60 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.
Company Overview:
CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here
The proposed salary range for this position is:
$41,700 - $83,400Official account of Jobstore.
The Leidos Digital Modernization sector has an opportunity for an Senior Technical Project Manager supporting the AFNCR IT Services program at Joint Base Andrews.
The AFNCR IT Services program provides support services for information systems for Headquarters Air Force (HAF), Air Force District of Washington (AFDW), Office of the Secretary of Defense (OSD), Joint Chiefs of Staff, and other Air Force activities within the AFNCR missions to include the Pentagon, Joint Base Andrews (JBA), Joint Base Anacostia-Bolling (JBAB), and other locations, leased spaces, and alternate sites.
If this sounds like the kind of environment where you can thrive, keep reading!
Leidos Digital Modernization sector provides a diverse portfolio of systems, solutions, and services covering land, sea, air, space, and cyberspace for customers worldwide. Solutions for Defense include enterprise and mission IT, large-scale intelligence systems, command and control, geospatial and data analytics, cybersecurity, logistics, training, and intelligence analysis and operations support. Our team is solving the world’s toughest security challenges for customers with “can’t fail” missions.
To explore and learn more, click here!
Are you ready to make an impact? Begin your journey of a flourishing and meaningful career, share your resume with us today!
The Project Management Lead will work with our customer’s, project managers, internal task or functional staff, and support personnel to execute the AFNCR ITS Program Mission. The successful candidate will be able to work in a fast-paced environment that requires team interaction and coordination of efforts. The candidate will be accountable for prioritizing, planning, organizing, training, assessing, and managing resources to ensure that projects are executed within scope and time constraints. While part of a team environment, the Lead will also work individually, and may assist other team members on moderately complex projects, tasks, or assignments. As a Senior Technical Project Management for the Air Force customer, the candidate will serve as a primary point of contact for select Project Management office projects and activities.
The Challenge:
Plan, coordinate and manage small and medium projects.
Integrate all functions and activities necessary to perform the project/program to meet the client or customer requirements.
Direct project team personnel, manage cost and schedule, ensure contract compliance, and serve as customer interface.
Provide strong, proactive, and assertive leadership skills that engage multidiscipline work teams to respond to business needs for assigned projects.
Manage project teams that typically includes multiple vendors and work centers.
Present project related information potentially to the customer, internal leadership and peers.
May be asked to mentor other team members.
Create project management plans, set expectations, and ensure the project plans are driven by organizational procedures.
Coordinates with cross-functional project stakeholders to develop project scope, objectives, goals, and deliverables.
Ensures that requirements are gathered, documented, reviewed, and approved per organizational/PMO standards.
Ensures projects are delivered on-time, on budget, and remain in scope.
Monitors and tracks project dependencies.
Create a work breakdown structure that defines all activities required for the project deliverables.
Establish and provide high-quality, informative written and verbal project communications, including weekly status, dashboards, and project updates.
Actively monitor, track, and manage project tasks, timelines, attainment of established milestones and overall quality of project activities and deliverables.
What Sets You Apart:
Bachelor’s degree and 8+ years of prior relevant experience or a Masters with less than 6+ years of prior experience, additional years of applicable experience will be accepted in lieu of a degree.
Currently possess an active Secret security clearance.
Solid understanding of Project Management and Project Management Office functions.
Ability to build and maintain relationships, partnerships, and external networks.
Ability to work independently, with minimal supervision and work effectively in a collaborative team environment while keeping the team informed.
Excellent customer facing skills.
Excellent researching, decision-making and organizational skills are required.
Excellent written and verbal communication skills.
Proven analytical, evaluative, and problem-solving abilities.
Working knowledge of Microsoft Office Suite including Microsoft Project or similar project management tool.
Maintain confidentiality and adhere to data protection and other guidelines where appropriate.
Ability to obtain a PMP Certification within 6 months.
Experiene with ITIL 4 and its adaptable framework for managing services within the digital era.
You Might Also Have:
Requirement Analysis.
Process Improvement
Internal and external customer interfacing skills.
Business Development.
Extensive knowledge of military organizations and prior experience working with the Air Force.
While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Official account of Jobstore.
Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.
Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality.” We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future.
We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you’re made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need.
• Assign and schedule work duties to auto service staff according to individual skill level
• Serving all automotive service needs of customers
• Oversee the hiring and training of an effective auto service team
• Ensuring high teammate retention
• Maintain compliance with quality standards
• Developing customer satisfaction and retention
• Other duties as assigned
Minimum Qualifications Required:
Preferred Qualifications:
2-year degree or equivalent
Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.
Employment Eligibility
If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.
Official account of Jobstore.
The Digital Modernization sector within Leidos is seeking an Incident Manager to serve as a liaison for the DISA SOCOM Field Office and provide on-site assistance and continuity in support of all DISA NetOps activities supporting USSOCOM. This support will enable Command and Control (C2) of the Department of Defense Information Network (DODIN) by ensuring its overall health through 24/7 monitoring, directing, controlling, coordination, de-conflicting, synchronizing, and reporting to the end-level customer (USSOCOM) and ensuring USSOCOM’s needs, and requirements are submitted to DISA. Rotating shift work is required to support 24x7 operations.
Primary Responsibilities
The position will require the candidate to work on the USSOCOM Ops Center watch floor. Work directly with USSOCOM and serves as a local liaison for all DISA scheduled and unscheduled NetOps events impacting or potentially impacting USSOCOM missions or any of their assigned subordinates, components, regions, sectors and/or partners.
Work directly with government leadership and act as a local liaison for all DISA scheduled and unscheduled NetOps events impacting or potentially impacting USSOCOM and Components.
Analyze the written inputs from various NetOps organizations and assess the impact using on-site tools and then report the status verbally within the watch floor and provide a written situation report for each event.
Be prepared to also brief to the government leadership.
Provide written SITREP within 30 minutes of discovery.
Provide updated SITREPs with 30 minutes of notification of changes
Accurate verbal and written reports from the original data source.
Basic Qualifications
Active DoD TS / SCI Clearance
Bachelor's degree and 2+ years of overall related experience, or 5+ years of total relevant experience in lieu of degree
Network Operations/Incident Management experience
Good oral and written communication skills
Ability to write reports free of spelling and grammatical errors
Ability to work days, swings or mid shift; 24x7 Monday – Sunday, Holidays, Weekends
Demonstrated experience of providing excellent customer service
Experience with Microsoft Office (Excel, Word, Outlook, Powerpoint, & Sharepoint)
Preferred Qualifications
Familiarity with system applications used to perform this function: Mission Assurance Decision Support System (MADSS), REMEDY’s Global Ticket Management System (GTMS), Direct Connect Online (DCO), Global Video System (GVS), World-Wide Online System (WWOLS).
Knowledge of the ASI process across all DISA services including transport, application, and service
While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Official account of Jobstore.
The National Security Sector at Leidos currently has an opening for an AOC Configuration Manager to work at the customer site on March Air Reserve Base, CA. This is an exciting opportunity to use your experience helping the PACAF C5ISRO II mission. In this mission, we provide configuration management support to the AOC for C4I hardware, software, and communications requirements processing, and architectural drawings. Assists the AOC Configuration Review Board (CRB) in the preparation of agenda, slides, and attendees’ package, and as the secretariat keeps a record of discussions and produces meeting minutes. Requires knowledge and understanding of configuration management practices and procedures, and excellent planning, research, analytical, communication, technical, and problem-solving skills. The position requires excellent communications skills both written and verbal. Must have experience using personal computers and Commercial off-the-shelf software, knowledge of the computers/networks/communications environment, and configuration management of same. The configuration manager operates and oversees the AOC enterprise change management program. Ensures AOC Weapon System and Air Combat Command (Lead Command for AOC WS) change management processes and policies are followed. Develops local change management processes and procedures based on AF, AOC WS, and ACC and private industry best practices. Makes recommendations to PACAF/A3/6C as well as the AOC WS CCB/CRB chairperson regarding unauthorized changes to systems/networks as well as recommended remediation. Develops and prepares general technical correspondence, special project papers, official AF records, and briefings on all assigned issues as required. Regularly reviews change management governance documentation and recommends updates as required. Prepares and presents briefings advocating local AOC initiatives and proposed Enterprise Change Request (ECR) to PACAF/A3/6C, AOC WS Program Office, and ACC. May participate in AOC WS Configuration Management Working Group (CMWG) activities and Configuration Management staff assistance visits.
Primary Responsibilities
Support the AOC Configuration Management program. Assists in researching and preparing materials/documentation in support of new system requirements submitted to the AOC Change Review Board (CRB) following the AOC Configuration Management Plan (CMP). The Contractor shall perform the work for this requirement on-site at March ARB, California: at minimum two (2) Configuration Managers for the 701 COS.
Basic Qualifications
Preferred Qualifications
EIO2024
External Referral Eligible
While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Official account of Jobstore.
CACI is seeking a Network Manager in support of our DGS-X Air Force contact located at Langley AFB, VA. The Network Manager is responsible for the sustainment and maintenance of the network devices and software that comprises the Local Area Network (LAN). Supports new infrastructure projects. Maintains all configuration documentation for assigned infrastructure.
What You’ll Get to Do:
You’ll Bring These Qualifications:
These Qualifications Would be Nice to Have:
What We Can Offer You:
- We’ve been named a Best Place to Work by the Washington Post.
- Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
- We offer competitive benefits and learning and development opportunities.
- We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.
- For over 55 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.
Company Overview:
CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here
The proposed salary range for this position is:
$68,400-$143,700Official account of Jobstore.
What You’ll Get to Do:
CACI is seeking a TS/SCI cleared, Senior Configuration Manager to support our Air Force customer at Langley AFB, VA. This position will be a part of our Enterprise Product Support (EPS) team for AF DCGS. You will support the IT Service Management Office.
More About the Role:
May oversee the activities of less senior staff.
Provides configuration control that includes analysis, change recommendations, tracking, and reporting.
Manages the baseline configuration of the platforms, systems, and subsystems; applies configuration management techniques that establish and maintain the integrity of the system throughout the project's life cycle.
Updates and maintains a Configuration Management Database Management Plan (CMDB), including all information that is required to support configuration management activities.
Establishes and maintains data interfaces to incident and problem management, change management, technical support, sustainment, and asset management processes/tools.
Receives and documents all RFCs, classifies the changes proposed, and closes out RFCs that meet the change objectives or are abandoned.
Updates and maintains a schedule of planned approved changes; provides a Forward Schedule of Changes (FSC)—once approved by the Government, the contractor will publish the FSC.
You’ll Bring These Qualifications:
Active TS/SCI security clearance.
Masters Degree and related field and 10 years of relevant experience.
6 years of experience reviewing and developing technical documentation.
Experience with quality data collection techniques.
Excellent oral and written communication skills.
Information Assurance Technical (IAT) Level II Certification.
These Qualifications Would be Nice to Have:
Specific knowledge of AF DCGS life cycle.
ITIL v4 certification.
What We Can Offer You:
We’ve been named a Best Place to Work by the Washington Post.
Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
We offer competitive benefits and learning and development opportunities.
We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.
For over 60 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.
Company Overview:
CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here
The proposed salary range for this position is:
$67,100-$141,000Official account of Jobstore.
The Leidos Digital Modernization sector has an opportunity for a Help Desk Manager supporting Air Force users in the National Capital Region.
If this sounds like the kind of environment where you can thrive, keep reading!
Leidos Digital Modernization sector provides a diverse portfolio of systems, solutions, and services covering land, sea, air, space, and cyberspace for customers worldwide. Solutions for Defense include enterprise and mission IT, large-scale intelligence systems, command and control, geospatial and data analytics, cybersecurity, logistics, training, and intelligence analysis and operations support. Our team is solving the world’s toughest security challenges for customers with “can’t fail” missions.
To explore and learn more, click here!
Are you ready to make an impact? Begin your journey of a flourishing and meaningful career, share your resume with us today!
Leidos Digital Modernization sector is seeking a Help Desk Manager to join our team at Joint Base Andrews, MD in support of the AFNCR IT Services program. The Help Desk provides network assistance and technical support to resolve user incidents, service requests, communications, computer, voice, network faults and outages, and incident resolution support. The Help Desk triages, isolates, and resolves/escalates IT related issues based on the criticality of the incident, problem, or service level of the customer. The Help Desk Manager is responsible for overseeing the performance of the Help Desk team of technicians and implementing/enforcing processes to ensure SLA/metric data satisfies contractual requirements in a structured environment.
The AFNCR IT Services program provides support services for information systems for Headquarters Air Force (HAF), Air Force District of Washington (AFDW), Office of the Secretary of Defense (OSD), Joint Chiefs of Staff, and other Air Force activities within the AFNCR missions to include the Pentagon, Joint Base Andrews (JBA), Joint Base Anacostia-Bolling (JBAB), other locations, leased spaces, and alternate sites. The senior leaders and national defense missions that are supported require that the AFNCR operations never fail, resulting in a fast-paced, challenging, but also rewarding environment.
The Challenge:
The Help Desk Manager oversees all Tier 1 technicians, analysts, and specialists providing technical support to all AFNCR customer requests and inquiries.
Common technical support duties include answering telephones, communicating with clients, diagnosing hardware and software malfunctions, and troubleshooting problems.
The Help Desk Manager shall implement processes and improvements to support Platinum, Gold, and Silver Customer Service Levels.
Directs staff in recognizing, identifying, isolating, and resolving problems with information systems products and services.
Responsible for hiring, training, and managing Help Desk staff.
Candidate must be knowledgeable in the utilization of ITIL Process Framework principles and possess a technical background working classified environment that includes experience in troubleshooting connectivity issues, hardware and software support, hands-on and remote support.
Help Desk Manager shall be on site for minimum of 40 hours during Help Desk hours of operation (0600-1800 hours Monday through Friday) and available 24/7/365 within 2 hours to meet with the COR on site.
What Sets You Apart:
Requires a Bachelors degree and 8+ years of prior relevant experience or Masters with 6+ years of prior relevant experience, additional relevant training, certification, and/or years of experience may serve in lieu of a degree.
4+ years of experience supervising or leading teams or projects., and a minimum of 4 years of experience managing help desks supporting approximately 10,000 customers and integrating service providers for a blend of basic and premier customers.
Currently possess an active DoD Secret security clearance with the ability to obtain a Top Secret level clearance.
Must have experience supporting a large scale enterprise wide customer base with multiple service level tiers (10,000+ users).
Must possess knowledgeable specific to Help Desk SLA’s.
Additional Qualifications You May Have:
Military experience and comfortable working with Senior Military Leaders.
Certs- Security +CE certification and ITIL Framework.
Excellent written and verbal communication skills and excellent customer service skills.
Ability to obtain a Top Secret clearance.
While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Official account of Jobstore.
The Integrated Systems Division at Leidos has an opening for a Project Manager to support a client’s requirements in a challenging and dynamic setting located at Schriever AFB in Colorado Springs. The candidate will be required to possess demonstrable leadership skills and the ability to work constructively and collaboratively across multiple functional and technical areas to achieve a positive impact on explicitly stated and implicit program goals and business results. This position requires an active TS/SCI security clearance with a Polygraph.
Primary Responsibilities
• Support the customer’s launch planning process by providing requirements definition and project planning support.
• Collaborate with launch customers to define launch communications requirements, engineer solutions, and develop supporting documentation.
• Develop project plans, schedules and timelines.
• Lead project through customer milestones and reviews.
• Perform technical writing on project documentation.
• Track project tasks and action items.
• Develop and present briefings as required.
• Produce project status reports.
• Ensure accuracy and timeliness of all engineering and maintenance documentation required to support a launch project.
• Collaborate with technicians to ensure IT requirements are met.
• Assist technicians to ensure readiness of systems to support launch activities.
• Collaborate with configuration management team to ensure accuracy and completeness of CM documentation such as facility maps, site floor plans, rack elevations, patch panel, equipment shelf layouts, system overviews, circuit drawings.
• Attend working groups (WGs), Technical Exchange Meetings (TEMs) and participate in Integrated Product Team (IPTs).
• Assess staffing requirements and IT deployment delivery times to identify lead times.
• Support launch communications testing and rehearsal activities.
• Coordinate development of project deliverables and products.
• Ensures quality assurance of project deliverables.
• Directs all activities in support of defined launch communications checks with all participating stakeholders.
• Documents, tracks and provides launch project lessons learned.
Basic Qualifications
Preferred Qualifications
While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Official account of Jobstore.
CACI is seeking a TS/SCI Cleared Technical Data Manager to support our Air Force customer at Langley AFB, VA. This position will be a part of our Enterprise Product Support (EPS) team for AF DCGS. You will create technical documents, including drawing changes for all systems services delivered for maintenance and sustainment of the AF DCGS baseline.
What You’ll Get to Do:
You’ll Bring These Qualifications:
These Qualifications Would be Nice to Have:
What We Can Offer You:
- We’ve been named a Best Place to Work by the Washington Post.
- Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
- We offer competitive benefits and learning and development opportunities.
- We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.
- For over 60 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.
Company Overview:
CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here
The proposed salary range for this position is:
$89,500-$188,000Official account of Jobstore.
What You’ll Get to Do:
CACI is seeking a TS/SCI Configuration Manager to support our Air Force customer at Hanscom AFB, MA. This position will be a part of our Enterprise Product Support (EPS) team for AF DCGS. You will support the IT Service Management Office.
More About the Role:
Provides configuration control that includes analysis, change recommendations, tracking, and reporting.
Manages the baseline configuration of the platforms, systems, and subsystems; applies configuration management techniques that establish and maintain the integrity of the system throughout the project's life cycle.
Updates and maintains a Configuration Management Database Management Plan (CMDB), including all information that is required to support configuration management activities.
Establishes and maintains data interfaces to incident and problem management, change management, technical support, sustainment, and asset management processes/tools.
Receives and documents all RFCs, classifies the changes proposed, and closes out RFCs that meet the change objectives or are abandoned.
Updates and maintains a schedule of planned approved changes; provides a Forward Schedule of Changes (FSC)—once approved by the Government, the contractor will publish the FSC.
You’ll Bring These Qualifications:
Active TS/SCI security clearance.
Bachelors Degree and related field and 5 years of relevant experience.
4 years of experience reviewing and developing technical documentation.
Experience with quality data collection techniques.
Excellent oral and written communication skills.
Information Assurance Technical (IAT) Level II Certification.
These Qualifications Would be Nice to Have:
Specific knowledge of AF DCGS life cycle.
ITIL v4 certification.
What We Can Offer You:
We’ve been named a Best Place to Work by the Washington Post.
Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
We offer competitive benefits and learning and development opportunities.
We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.
For over 60 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.
Company Overview:
CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here
The proposed salary range for this position is:
$64,400 - $135,100Official account of Jobstore.
What You’ll Get to Do:
CACI is seeking a TS/SCI cleared Serena Product Development and Configuration Manager to support our Air Force customer in Warner Robins, GA. This position will be a part of our Enterprise Product Support (EPS) team for AF DCGS. You will support the IT Service Management Office.
More About the Role:
Manages, configures, and ensures the availability of Serena to all users available on Weapon System Low, Weapon System High, SIPRNet, and Joint Worldwide Intelligence Communications System (JWICS).
Works independently sustaining Serena cloud-based services.
Creates/modifies and maintains Serena workflows based on approved direction from the Government.
Creates and updates PowerPoint training packages for all new Serena workflows.
Manages the Serena change request workflow using an enterprise approach.
Ensures appropriate SW licenses are up to date through coordination with TPOC and SW and HW acquisition.
Coordinates with the ESD and 480th ISRW AF DCGS DOC and OEM to resolve incidents, issues, or outages.
You’ll Bring These Qualifications:
Active TS/SCI security clearance.
Bachelors degree and related field and 5 years of relevant AF-DCGS experience.
Five years of experience reviewing and developing technical documentation.
Experience with configuration and sustainment of Serena Business Manager.
Excellent oral and written communication skills.
Information Assurance Technical (IAT) Level II Certification .
These Qualifications Would be Nice to Have:
Specific knowledge of AF DCGS life cycle.
ITIL v4 certification.
What We Can Offer You:
We’ve been named a Best Place to Work by the Washington Post.
Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
We offer competitive benefits and learning and development opportunities.
We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.
For over 60 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.
Company Overview:
CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here
The proposed salary range for this position is:
$65,000 - $136,500Official account of Jobstore.
Title:
UABOS Turkey: Energy Resource Efficiency ManagerBelong, Connect, Grow, with KBR!
Program Summary
KBR will help sustain the well-being of U.S. armed forces at the Incirlik Air Base, Izmir Air Station, Office of Defense Cooperation –Turkey and the Ankara Support Facility also in Turkey. The company will keep these bases and facilities operating smoothly so deployed Air Force and government personnel can execute their missions without distraction.
KBR’s work will include program management; civil engineering; morale, welfare and recreation support; postal operations; and safety, occupational health, industrial hygiene and ambulance services. It will also provide logistics support, such as vehicle management, fuel operations and air terminal services. KBR received this contract – which has a five-year base period and three one-year options—from the Air Force Installation Contracting Center.
Job Summary
As an energy manager, you'll plan, regulate, and monitor the energy use in the organization. Your aim will be to improve efficiency by evaluating energy use and putting in place new policies and changes where needed.
You'll coordinate all aspects of energy management.
Roles and Responsibilities
Develop and manage an energy construction program, including the identification, programming, and advocacy of facility/infrastructure projects that shall move the installations toward the goal of achieving DoD/MAJCOM/Installation energy reduction/renewable goals and utility cost reductions IAW applicable DoD publications to include AFPD 32-10, Installations and Facilities.
Create/maintain energy policies, facility audits, Building Life Cycle Cost (BLCC) Program, Return on Investment (ROI) metrics, cost performance improvement (CPI) recommendations, and engineering man-hour/project cost estimates as necessary to support the energy projects through the programming and approval process at AFCEC.
Utilize energy audits, analytical studies, building life cycle cost analysis, energy projects and best practices to reduce overall energy/resources consumption and meet established conservation goals.
Annotate actions and all associated savings reports quarterly and annually that include current value (realized or projected savings) and future savings.
Perform and review facility energy audits and project management to include turning energy audit reports into actual construction to reduce energy consumption.
Basic Qualifications
Shall have four years’ experience in the development of energy conservation initiatives for facilities.
Certified as an Energy Manager (CEM) or possess a European Energy Manager Qualification (EEMQ) certification.
Shall possess a bachelor’s in engineering degree or equivalent.
Have knowledge of USAF, DoD and U.S. Government energy policies, audits, and goals.
Have a current driver's license.
Excellent written and verbal communication skills in English.
Preferred Qualifications
Excellent communication and interpersonal skills
Strong problem solving and analytical skills.
Ability to work independently with minimal supervision.
High level of organizational and time management skills
Commitment to continuous improvement
KBR Benefits
KBR offers a selection of competitive lifestyle benefits which may include medical, dental, vision, life insurance, AD&D. We support career advancement through professional training and development.
Local Nationals (LN) personnel will receive benefits in accordance with the collective labor agreement (CLA) within the appropriate country location where they reside.
Inclusion and Diversity at KBR
At KBR, we are passionate about our people, sustainability, and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a more inclusive and diverse company. That commitment is central to our team of team’s philosophy and fosters an environment of real collaboration across cultures and locations. Our individual differences and perspectives bring enhanced value to our teams and help us develop solutions for the most challenging problems. We understand that by embracing those differences and working together, we are more innovative, more resilient.
Official account of Jobstore.
Unleash Your Potential
At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customer’s success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.
If this sounds like an environment where you can thrive, keep reading!
The Project Manager Site Lead will work with our customer’s, project managers, internal task or functional staff, and support personnel to execute the AFNCR ITS Program Mission. The successful candidate will be able to work in a fast-paced environment that requires team interaction and coordination of efforts. The candidate will be accountable for prioritizing, planning, organizing, training, assessing, and managing resources to ensure that projects are executed within scope and time constraints. While part of a team environment, the Lead will also work individually, and may assist other team members on moderately complex projects, tasks, or assignments.
As a Project Manager Site Lead for the Air Force customer, the candidate will serve as a primary point of contact for select Project Management office projects and activities.
Your greatest work is ahead!
The Mission
Leidos Defense Group provides a diverse portfolio of systems, solutions, and services covering land, sea, air, space, and cyberspace for customers worldwide. Solutions for Defense include enterprise and mission IT, large-scale intelligence systems, command and control, geospatial and data analytics, cybersecurity, logistics, training, and intelligence analysis and operations support. Our team is solving the world’s toughest security challenges for customers with “can’t fail” missions.
To explore and learn more, click here!
Are you ready to make an impact? Begin your journey of a flourishing and meaningful career, share your resume with us today!
The Challenge:
As a Project Team Lead for the Air Force, the candidate will serve as a primary point of contact for select Project Management office projects and activities.
Interfacing with DOJ officials to coordinate, schedule, and manage discrete Peer Review projects.
Engaging with subject matter experts for assignments and monitoring work activities.
Lead projects from inception through delivery, coordinating all related functions, tasks and schedule aspects.
Ensure all related resources across multiple task order and functional, subcontractor and related support organizations have defined tasking, meet project timelines.
Primary tasks are related to achieving Leidos P&L responsibilities.
Coordinate all aspects of projects content across the various involved functions from initiation through project completion.
Provide hands-on efforts to characterizing the projects content in preparation for input to the appropriate organizations to ensure complete end-to-end execution of the projects.
Review, analyze and evaluate task output for complete, correct and complaint project submittals to the customer.
Work with the technical/programmatic subject matter experts to characterize the project solutions for communication/charts for review and approval for submittal to Leidos customers.
Day to day tasks require a hands-on, action-oriented individual.
Training and managing staff to manage workloads, while ensuring compliance with processes and procedures, as well as meeting project deadlines.
Managing projects to successful completion, meeting schedule deadlines, service levels, and performance targeted.
Participating in regular process improvement and quality initiatives.
Participating in and providing support for special projects.
The AFNCR Program is made up of 3 primary sites: JBA (Primary Site), JBAB, and the Pentagon; potential for occasional travel between the sites.
What Sets You Apart:
Bachelor's degree with 5+ years of prior relevant experience or Master's with 3+ years of prior relevant experience, additional years of experience will be accepted in lieu of a degree.
Experience in team leadership role.
Significant experience in project operation/management type environment.
Demonstrated customer service in high volume, deadline focused environment.
Experience with process improvement and quality assurance activities.
Excellent problem-solving and customer service skills
Active DoD Secret clearance.
Analytical and critical thinking skills.
Strong communication skills.
Excellent organizational skills and attention to detail.
Flexibility to manage shifting schedules and priorities.
Strong computer, Microsoft office skills (Outlook, Teams, MS Project, PowerPoint, Excel).
PMP Certification within 6 months.
You Might Also Have:
Requirement Analysis.
Internal and external customer interfacing skills.
Business Development.
Extensive knowledge of military organizations and prior experience working with the Air Force.
While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Official account of Jobstore.
If you don't have a Malaysian citizenship, but are living in Malaysia or if you are planning to move to Malaysia and are looking for jobs that can sponsor you, it is up to each individual employer on how it handles international candidates. We encourage you to read our blog post to help provide more information: 7 Easy Steps to Find Jobs in Malaysia As A Foreigner.
Have you tried following up? If you did not follow up with an email or phone call, how do you determine if the company received your job application? Enquire where they are in the review process and and then ask if they received your submission. While it would be great to receive a response from the company, sometimes it doesn’t happen. Take the initiative to follow to ensure your application has been received.
The period of the application process will vary, depending on the type of job you are applying for and your previous employment experience.
There are 6 position levels and each level can be associated with a salary range and different types of job titles. Jobs levels can be categorised into: non-executive, fresh/entry level, junior executive, senior executive, manager and senior manager.
Within Jobstore, there are hundreds of variations of jobs. Read through the job descriptions to find out about the typical responsibilities and employers for each job, so you can see what’s involved and who might employ you.
