Total 26 customer service manager job vacancies in Jalan Ipoh

Job Requirements:

• Possess at least a Bachelor's Degree in Accounting, LCCI/CPA/ACCA or equivalents.
• Knowledgeable in Audit Express software (AXP) would be added advantage.
• Familiar with accounting standards, and filling procedures.
• Hands-on experience with MS Excel
• Good communication, interpersonal and analytical skills
• Integrity and reliability

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Personal leave
• Personal development opportunities

工作要求：

• 至少擁有會計學士學位、LCCI/CPA/ACCA 或同等學歷。
• 熟悉 Audit Express 軟體 (AXP) 將是額外的優勢。
• 熟悉會計準則、填寫流程。
• MS Excel 的實務經驗
• 良好的溝通、人際互動和分析能力
• 完整性和可靠性

津貼和福利

• 津貼（旅費、交通費等）
• 事假
• 個人發展機會

To sell/promote Credit Cards & Aeon Member Plus Card product.
To ensure all applications are in proper order prior to submission for approval.
To create an opportunities and strategy to develop new sales and consistently increase individual or team achievements.
To ensure high standard of customer service in line with the quality and standards set by the company.
To have the best practice in all related compliance and regulatory requirements (Do’s and Don’ts).
To deliver high customer-oriented service level.

Requirements:

 Passionate and self-driven.
 Minimum SPM with 2 years sales experience.
 Fresh graduates are welcome to apply.
 Working experience in financial industry will be an advantage.
 Strong selling and negotiation skills.
 Have own transportation.
 Applicants should be Malaysian citizens or hold relevant residence status.
 Able to work on shift, public holiday and on weekends.
 Willing to travel and work independently under pressure.

Perks & Benefits

• Employee equity
• Open culture

Job Responsibilities: 

-Provide level 1 onsite IT support services to internal users 
-Provide level 1 office computers and desktop applications support for office and remote employees 
-Execute employee on-boarding and off-boarding procedures, including account and equipment setup and decommissioning. 
-Corporate with System and Network team for Level 2 support case troubleshooting IT assets management according relate policy and guidelines 
-Maintain and monitor computer room equipment's and facilities

Job Requirements
-good English ability Familiar with Microsoft365 solutions and MS Teams collaboration tools Proficient in Windows/Mac OS system operation and hardware maintenance 
-Basic knowledge about network troubleshooting such as ping, telnet etc. 
-Basic knowledge about Window AD, Windows Server, Azure AD and UEM solutions, such as MS EUCM/SCCM, VMware Workspace One, etc. 
-Excellent service awareness, able to do a good job in user satisfaction management, and improve user IT service experience and user satisfaction 
-ITIL certification preferred, with experience in IT technical support for multinational companies.

Perks & Benefits

• Nearby public transport
• Central location
• Flexible working hours
• Casual dress code
• Free snacks / Happy hours
• Regular team activities

Outlet Manager Job Scope

• Overall Operations Management:
  Ensure smooth day-to-day operations of the outlet, including opening and closing procedures.
  Oversee all aspects of the outlet's functioning, such as customer service, sales, and inventory management.
   
• Staff Training:
  Train staff members
  Conduct regular training sessions to ensure that all staff members are knowledgeable about the menu, company policies, and customer service standards.
   
• Scheduling and Shift Planning:
  Create employee schedules to ensure adequate coverage during peak hours and special events.
  Monitor labor costs and adjust staffing levels as needed to optimize efficiency.
  Self-Schedule reporting to CEO and COO
   
• Customer Service and Satisfaction:
  Ensure that all customers receive prompt, courteous, and personalized service.
  Address customer complaints and concerns in a professional and timely manner.
  Monitor customer feedback and implement improvements to enhance the overall dining experience.
   
• Sales and Revenue Management:
  Set sales targets and monitor performance to achieve revenue goals.
  Analyze sales trends and implement strategies to maximize profitability.
  Implement upselling and promotional techniques to increase average check size and drive sales.
   
• Inventory and Supply Chain Management:
  Manage inventory levels to ensure adequate stock of ingredients, supplies, and merchandise.
  Coordinate with HQ to place orders, track deliveries, and resolve any issues with quality or quantity.
  Implement inventory control measures to minimize waste and reduce costs.
   
• Quality Control and Compliance:
  Ensure that all food and beverages meet quality and safety standards.
  Monitor compliance with health and sanitation regulations, as well as company policies and procedures.
  Conduct regular inspections to maintain cleanliness and hygiene standards throughout the outlet.
   
• Marketing and Promotion:
  Collaborate with the marketing team to develop and implement promotional campaigns and special events.
  Utilize social media, email marketing, and other channels to engage with customers and drive traffic to the outlet.
   
• Performance Monitoring and Reporting:
  Monitor Staff Performance
  Generate reports and analyze data on outlet operations, food quality and customers feedback for improvement.
  Communicate performance metrics and insights to senior management on a regular basis.
  Conduct Area Manager Meeting every 2 weeks’ time.
  Weekly Meeting with COO
   
• Team Leadership and Development:
  Provide leadership, guidance, and support to outlet staff to foster a positive and productive work environment.
  Encourage teamwork, collaboration, and continuous learning and development.
  Recognize and reward outstanding performance and provide constructive feedback when necessary.

Benefits:
✅EPF, SOCSO, EIS
✅Annual Bonus 年度绩效花红
✅Public Holiday 公共假期
✅Annual Promote and Increment Opportunity 年度加薪和晋升空间
✅Training 技术培训
✅Referral Bonus 介绍奖金
✅Gathering Meals 员工聚餐
✅MC Leave 病假
✅Medical Allowance 医疗津贴
✅Staff Free Birthday Cakes 员工免费生日蛋糕
✅Staff Purchase Discount 员工购买折扣
✅Festive Angpao 节日开工红包
✅婚丧假期 Wedding and Funeral Leave
✅产假 Maternity Leave

專賣店經理工作範圍

• 整體營運管理：
  確保門市日常運作順利進行，包括開幕和關閉程序。
  監督門市運作的各個方面，例如客戶服務、銷售和庫存管理。
  
• 員工培訓：
  訓練工作人員
  定期舉辦培訓課程，確保所有員工都了解菜單、公司政策和客戶服務標準。
  
• 排班和輪班計劃：
  建立員工時間表，以確保高峰時段和特殊活動期間有足夠的覆蓋範圍。
  監控勞動成本並根據需要調整人員配置水準以優化效率。
  自行安排向執行長和營運長報告
  
• 客戶服務和滿意度：
  確保所有客戶都能獲得及時、禮貌和個人化的服務。
  以專業、及時的方式解決客戶的投訴和疑慮。
  監控客戶回饋並實施改進，以增強整體用餐體驗。
  
• 銷售和收入管理：
  設定銷售目標並監控績效以達成收入目標。
  分析銷售趨勢並實施策略以最大限度地提高獲利能力。
  實施追加銷售和促銷技術，以增加平均支票金額並推動銷售。
  
• 庫存和供應鏈管理：
  管理庫存水平，確保原料、供應品和商品庫存充足。
  與總部協調下訂單、追蹤交貨並解決任何品質或數量問題。
  實施庫存控制措施，最大限度地減少浪費並降低成本。
  
• 品質控制和合規性：
  確保所有食品和飲料符合品質和安全標準。
  監控健康和衛生法規以及公司政策和程序的遵守情況。
  定期檢查以保持整個商店的清潔和衛生標準。
  
• 行銷與推廣：
  與行銷團隊合作制定和實施促銷活動和特別活動。
  利用社群媒體、電子郵件行銷和其他管道與客戶互動並增加門市流量。
  
• 效能監控和報告：
  監控員工績效
  產生報告並分析有關門市營運、食品品質和客戶回饋的數據以進行改進。
  定期向高階管理層傳達績效指標和見解。
  每兩週召開一次區域經理會議。
  每週與營運長會面
  
• 團隊領導與發展：
  為門市員工提供領導、指導和支持，以營造積極且有成效的工作環境。
  鼓勵團隊合作、協作以及持續學習和發展。
  認可和獎勵傑出表現，並在必要時提供建設性回饋。

Benefits:
✅EPF, SOCSO, EIS
✅安Cakes 員工免費生日蛋糕✅Staff Purchase Discount 員工購買折扣✅Festive Angpao 節日開工紅包✅婚喪假期Wedding and Funeral Leave
✅產假Maternity Leave

Production Manager Job Scope

• Production Planning:
  Develop production schedules to ensure timely delivery of products while meeting quality standards.
  Coordinate with other departments such as procurement, sales, and distribution to ensure seamless operations.
   
• Recipe Development and Standardization:
  Work with pastry chefs and bakers to develop new pastry recipes or improve existing ones.
  Standardize recipes to ensure consistency in taste, quality, and presentation.
   
• Ingredient Sourcing and Inventory Management:
  Source high-quality ingredients from reliable suppliers.
  Maintain inventory levels of ingredients and packaging materials to avoid shortages or overstocking.
  Monitor ingredient costs to ensure profitability while maintaining quality standards.
   
• Production Supervision:
  Oversee the production process, including mixing, baking, decorating, and packaging.
  Ensure adherence to food safety and sanitation regulations.
  Supervise and train production staff to maintain high standards of quality and efficiency.
   
• Quality Control:
  Implement quality control measures to ensure that all products meet company standards.
  Conduct regular inspections of production facilities and equipment to identify and address any issues.
   
• Equipment Maintenance:
  Coordinate maintenance and repair of production equipment to minimize downtime.
  Ensure that all equipment is properly calibrated and functioning correctly to maintain product consistency.
   
• Cost Control and Budget Management:
  Monitor production costs and identify opportunities for cost savings without compromising quality.
  Develop and manage production budgets, including labor, ingredients, and overhead costs.
   
• Team Management and Leadership:
  Lead and motivate production staff to achieve production targets and quality goals.
  Foster a positive work environment that encourages teamwork, creativity, and continuous improvement.
  Handle staffing issues, such as scheduling, performance evaluations, and disciplinary actions when necessary.
   
• Regulatory Compliance:
  Ensure compliance with local health and safety regulations, as well as food safety standards.
  Keep abreast of changes in regulations and industry best practices related to food production and safety.
   
• Customer Relations:
  Collaborate with sales and marketing teams to understand customer preferences and develop new pastry offerings.

Benefits:

✅EPF, SOCSO, EIS
✅13th Month Bonus
✅Public Holiday Replacement
✅Annual Promote and Increment Opportunity
✅Typhoid Injection and Food Handling Courses Claim
✅Petrol Allowance Claim (T&C）
✅Accommodation Provided (T&C)
✅MC Leave

生產經理工作範圍

• 計劃生產：
  制定生產計劃，確保及時交付產品，同時滿足品質標準。
  與採購、銷售、分銷等其他部門協調，確保無縫運作。
  
• 配方開發和標準化：
  與糕點師和麵包師合作開發新的糕點食譜或改進現有的糕點食譜。
  標準化食譜以確保口味、品質和外觀的一致性。
  
• 原料採購和庫存管理：
  從可靠的供應商採購優質原料。
  維持原料和包裝材料的庫存水平，以避免短缺或庫存過剩。
  監控原料成本以確保獲利能力，同時維持品質標準。
  
• 生產監督：
  監督生產過程，包括混合、烘烤、裝飾和包裝。
  確保遵守食品安全和衛生法規。
  監督和培訓生產人員以保持高標準的品質和效率。
  
• 品質控制：
  實施品質控制措施，確保所有產品符合公司標準。
  定期檢查生產設施和設備，發現並解決問題。
  
• 設備維修：
  協調生產設備的維護和修理，以盡量減少停機時間。
  確保所有設備均經過正確校準並正常運行，以保持產品的一致性。
  
• 成本控制與預算管理：
  監控生產成本並在不影響品質的情況下尋找節省成本的機會。
  制定和管理生產預算，包括勞動力、原料和管理費用。
  
• 團隊管理與領導：
  領導和激勵生產人員實現生產目標和品質目標。
  營造一個積極的工作環境，鼓勵團隊合作、創造力和持續改進。
  必要時處理人員配置問題，例如日程安排、績效評估和紀律處分。
  
• 監理合規性：
  確保遵守當地健康和安全法規以及食品安全標準。
  隨時了解與食品生產和安全相關的法規和行業最佳實踐的變化。
  
• 客戶關係：
  與銷售和行銷團隊合作，了解客戶偏好並開發新的糕點產品。

好處：
✅EPF、SOCSO、EIS
✅年度獎金
✅國定假日
✅年度升遷及加薪機會
✅聚餐
✅節日紅包
✅MC請假
✅津貼及獎勵

We are looking for an Account Manager to be based in Perak. This role will be reporting to the Lead, Account Management in the Commercial  Department. The department generally is responsible for identifying new business opportunities, promoting existing activities and ensuring fast, sustainable growth.

Responsibilities:

Responsibilities include, but are not limited to:

• Manage and expand relationships with existing restaurants and proactively identify further new business opportunities.
• Monitor accounts and identifying upsell and cross-sell opportunities
• Develop sound strategic marketing plans and ensure consistent growth for the client’s business
• Monitor each account’s performance metrics and ensure compliance with foodpanda’s operational standards function.
• Strong knowledge of all aspects of the foodpanda business model and the online food ordering market.

Our client is a leading auditing firm in Malaysia and seeks a highly skilled and motivated Senior Manager to join their Technical, Training and Compliance Department. The successful candidate will play a crucial role in ensuring the firm's adherence to financial reporting and auditing standards, while also contributing to the development and training of their audit teams.

Key Responsibilities:

• Research, interpret, and apply financial reporting and auditing standards to develop technically sound recommendations, guidance notes, and reference documents for internal use
• Plan, manage, and conduct internal training and briefings on financial reporting and auditing requirements, collaborating closely with the firm's Managing Partner and Technical Partner
• Perform research and provide technical consultation on contentious matters and queries raised by regulators such as the Audit Oversight Board (AOB), MIA, and MICPA
• Assist the Technical Partner in providing technical advice and guidance to audit team members, including senior management, on financial reporting and auditing requirements
• Review audit files and financial statements of public listed companies to ensure compliance with financial reporting and auditing requirements

• Membership in MIA or equivalent professional qualifications such as ACCA, CPA Australia, ICAEW, or MICPA
• Minimum of 8 years of external audit experience, with vast exposure to auditing public listed companies and dealing with regulators such as the AOB Inspection
• Strong knowledge of auditing and financial reporting standards, with a passion for technical excellence and intimate working competency with ISAs and MFRS/IFRS
• Effective communication and presentation skills, with the ability to plan and organize individual work engagements on self-initiative with minimal supervision

• Lucrative salary
• Paid Annual Leave
• Sick Leave + Medical Benefits
• Maternity + Paternity Leave
• Annual Professional Subscriptions
• Growth Opportunity

Job Context

The Continuous Improvement Engineer is responsible for the development and delivery of the Manufacturing Operating System (Manufacturing Operating System - MOS) within the plant. This program is an enabler to deliver the plant Compelling Business Need (CBN). The role is to hands-on supporting the Plant Manager in driving the manufacturing excellence culture (improve and lock), building on the principals of zero loss, zero defects and a 100% engagement within the plant.

Goal and Key Accountabilities

The Continuous Improvement Engineer provides hands-on supports to the Plant Leadership Team in delivering the key plant results (Compelling Business Need - CBN), such as zero safety accidents, zero quality (losses), cost savings, efficiency improvement, 100% Customer Service Level and 100% engagement using the Manufacturing Operating System - MOS program as an enabler. The role is responsible for developing and delivering the Manufacturing Operating System - MOS roadmap for the plant, building on the standard Manufacturing Operating System - MOS program. High personal development of some Leadership Capabilities

Responsibilities and Key Activities

Leadership:

• Learn and fully grasp JDE Standards on Fundamental CI methodologies (eg: RCA, 5S, PDCA, OPS and Zero Based Loss Analysisi)
• Leads the Fundamental Pillar of the Plant to develop basic Continuous Improvement (CI) capability (Root Cause Analysis, 5S, PDCA, OPS, Zero Based Loss Analysis, Kaizen)
• Drives MOS roll-out in the plant by creating drumbeat for the Pillars to define objectives, team structure, skills matrix and regular follow-through on the work plan execution status
• Leads specific Continuous Improvement initiatives eg: 5S Implementation and Root Cause Analysis
• Train shopfloor associates on Autonomous Maintenance (eg: Defects Tagging, One Point Lesson, CIL concepts and execution)
• Leads or facilitates a specific Loss Reduction project (eg: Material/ Labor Productivity, GE Improvement, Energy Conservation)
• Works closely with the Global Pillar Leaders to ensure Manufacturing Operating System is implemented according to JDE Standards
• Drives proactive benchmarking with other internal and external Continuous Improvement experts to generate best practice

 

Delivery & Cost:

• With guidance from the Plant Manager & inputs from Plant Leadership Team, to develop Manufacturing Operating System - MOS implementation plan to deliver the plant Compelling Business Need (CBN), with clear focus on zero defects, zero losses and a total engagement culture. This plan needs to be consistent with standard JDE Manufacturing Operating System - MOS roadmap
• Implements the standard Manufacturing Operating System - MOS Continuous Improvement program, pillar structure and related capabilities
• Owns daily Operations Performance System (OPS) Meeting Structure, Basic Problem Solving tools (Root  Cause Analysis, Kaizen, Single Minute Exchange of Dies - SMED) and 5S
• Supports cost reduction and efficiency improvement initiatives; specifically on analyzing current state to quantify opportunities, then facilitate brainstorming sessions with prioritization criteria
• Updates relevant information, tracking and reporting systems

We are looking for a motivated, dynamic Customer Development Executive - Outdoor Sales Consultant to join our team based out of our offices in various locations. Your responsibilities will be to look to build on solid existing client relationships whilst also using your outstanding sales skills and outgoing personality to win new sales and clients in your sales territory.

To help to achieve this, we will provide you with a competitive base salary, highly rewarding commission structure, subsidized transport allowance, subsidized mobile phone, laptop and career opportunities. You will also be given full product training, with hands on assistance from the Sales Manager and the Sales Team.

In this role you will be responsible for:

• To promote the Company and its products and services to its best advantage under the guidance of Sales Manager, Branch Manager, Area Sales Manager or other Senior Managers.
• To meet agreed sales targets for the Company’s products and services on a regular basis at budgeted price levels or better.
• Maintain extensive knowledge of market and competitors, identify and develop the company’s selling propositions and differentiators.
• To manage day to day sales activities, including proposal, service agreement, prospecting, market development, handling complaints and termination calls.
• Coordinating with various internal departments in ensuring proper execution and delivering outstanding customer service.
• To update daily sales in system and SOP compliances
• All monetary collection shall be returned to the company no later than two (2) days.
• Attend other work related duties as may be assigned to you from time to time.
• Make regular visits to clients’ to build rapport and to conduct presentations and/or premises inspections when necessary.
• Deal with clients’ complaints as a matter of urgency in accordance with company policy.
• Work closely with other team members to assist in collection
• Agile and flexible to perform on-site inspection
• Work closely with other team members to assist in collection

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in Sales
• Highly successful at converting clients with the ability to adhere to KPI's to ensure success
• Driven by data and building a network of excellent customer relationships
• Ability to work onsite and go on joint visits with Technical and Service colleagues
• Good understanding of Business clients in your designated locations
• Autonomous and thrive on challenges
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable:

• Excellent sales, solutions & negotiation skills
• Ability to reach & exceed sales targets
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

Rewards and Benefits

• Attractive base salary and sales incentives
• Sustainable Car Allowance and Fuel Card
• Comprehensive Insurance Plans for Surgical & Hospitalization, Term Life and Personal Accident
• Out-patient & Specialist Coverage
• Dental & Optical Coverage
• Additional Retirement benefits
• Staff Purchase Plans
• Mobile Phone Subsidy and Smart work gadgets/ tools

You will be welcomed into a friendly, robust and competitive team that are highly motivated and focused on achieving goals and results. You will be given full product training, with hands on assistance from the Sales Manager and the Sales Team.

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Locations:

Rentokil Initial Ipoh. 

No. 22A & 26 Lebuh Perusahaan Klebang 9, Kawasan Perusahaan Klebang IGB, 31200 Chemor, Perak

We are looking for a motivated, dynamic Customer Development Executive - Outdoor Sales Consultant to join our team based out of our offices in various locations. Your responsibilities will be to look to build on solid existing client relationships whilst also using your outstanding sales skills and outgoing personality to win new sales and clients in your sales territory.

To help to achieve this, we will provide you with a competitive base salary, highly rewarding commission structure, subsidized transport allowance, subsidized mobile phone, laptop and career opportunities. You will also be given full product training, with hands on assistance from the Sales Manager and the Sales Team.

In this role you will be responsible for:

• To promote the Company and its products and services to its best advantage under the guidance of Sales Manager, Branch Manager, Area Sales Manager or other Senior Managers.
• To meet agreed sales targets for the Company’s products and services on a regular basis at budgeted price levels or better.
• Maintain extensive knowledge of market and competitors, identify and develop the company’s selling propositions and differentiators.
• To manage day to day sales activities, including proposal, service agreement, prospecting, market development, handling complaints and termination calls.
• Coordinating with various internal departments in ensuring proper execution and delivering outstanding customer service.
• To update daily sales in system and SOP compliances
• All monetary collection shall be returned to the company no later than two (2) days.
• Attend other work related duties as may be assigned to you from time to time.
• Make regular visits to clients’ to build rapport and to conduct presentations and/or premises inspections when necessary.
• Deal with clients’ complaints as a matter of urgency in accordance with company policy.
• Work closely with other team members to assist in collection
• Agile and flexible to perform on-site inspection
• Work closely with other team members to assist in collection

The ideal candidate will possess:

• Minimum a Diploma in related discipline of studies with proven track record in Sales
• Highly successful at converting clients with the ability to adhere to KPI's to ensure success
• Driven by data and building a network of excellent customer relationships
• Ability to work onsite and go on joint visits with Technical and Service colleagues
• Good understanding of Business clients in your designated locations
• Autonomous and thrive on challenges
• Required valid driving license because driving is part of the job requirement for this designation
• Possess own vehicle, is a Malaysian or holds a relevant resident status

Highly Desirable:

• Excellent sales, solutions & negotiation skills
• Ability to reach & exceed sales targets
• Versatility to build rapport with people at all levels
• Multi-lingual in both verbal and written English and Bahasa Malaysia, able to converse in decent clear communication. Ability to converse in other local dialects will be an added advantage
• Commercially focused acumen

Rewards and Benefits

• Attractive base salary and sales incentives
• Sustainable Car Allowance and Fuel Card
• Comprehensive Insurance Plans for Surgical & Hospitalization, Term Life and Personal Accident
• Out-patient & Specialist Coverage
• Dental & Optical Coverage
• Additional Retirement benefits
• Staff Purchase Plans
• Mobile Phone Subsidy and Smart work gadgets/ tools

You will be welcomed into a friendly, robust and competitive team that are highly motivated and focused on achieving goals and results. You will be given full product training, with hands on assistance from the Sales Manager and the Sales Team.

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.

Locations:

Rentokil Initial Ipoh.

No. 22A & 26 Lebuh Perusahaan Klebang 9, Kawasan Perusahaan Klebang IGB, 31200 Chemor, Perak.

Date Posted:

2024-03-10

Country:

Malaysia

Location:

Otis Elevator Company (M) Sdn Bhd, 15-01 Menara Symphony, No 5, Jalan Semangat, Seksyen 13, 46200 Petaling Jaya, Selangor Darul Ehsan , Malaysia

At Otis, it’s our people that make us different.

Join the Otis family where collaboration, innovation and empowerment help each individual and the company reach new heights. Come and join us today and be part of the Forbes 2023 World's Best Employers!

About you

Otis Elevator is growing and we are recruiting a Service Sales (Maintenance Sales) Consultant. Reporting to the Service Sales Manager, the Service Sales Consultant will be responsible for promoting and selling elevator and escalator service agreements to both new and existing customers. This role is instrumental in driving revenue growth and expanding our service contract portfolio.
 

What you will be doing

• Identify and pursue new business opportunities by prospecting and qualifying potential customers for elevator and escalator service agreements.

• Build and maintain strong relationships with existing customers to understand their service needs and promote contract renewals and upgrades.

• Collaborate with the sales and service teams to develop tailored service solutions that meet customer requirements and enhance their experience.

• Prepare and deliver compelling sales presentations and proposals to effectively communicate the value of Otis service offerings.

• Negotiate contract terms and pricing to secure new service agreements and achieve sales targets.

• Stay updated on industry trends and market developments to identify competitive advantages and position Otis as a leader in elevator and escalator services.

What you will need to be successful

• Proven experience in sales, preferably in the elevator, escalator, or related industries.

• Strong understanding of sales principles and techniques, with a track record of meeting or exceeding sales targets.

• Excellent communication and interpersonal skills to build rapport with customers and effectively convey the value of service agreements.

• Ability to work independently and as part of a team to develop and execute sales strategies.

• Proficiency in CRM software and sales tools for pipeline management and reporting.

• Bachelor's degree in business, sales, marketing, engineer or a related field is preferred.

What’s In it For Me

• Opportunity to work with the world market leader in a crisis-proof industry.

• We offer you lucrative remuneration including basic salary, allowances and attractive sales incentive.

• We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.

Apply today to join us and #BuildWhatsNext

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

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Click on this link to read the Policy and Terms

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here.  At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks.  We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning.  You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citibank serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey.  Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs worldwide.

We’re currently looking for a high caliber professional to join our team as Assistant Vice President, Manager, Securities & Derivatives - Hybrid (Internal Job Title: Securities and Derivatives Manager - C12) based in Kuala Lumpur, Malaysia

Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions and manage your financial well-being to help plan for your future.  For instance:

• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

In this role, you’re expected to:

• Be responsible for providing full leadership and direction to a team of employees in an effort to process orders and transactions originating from trading desks and branch offices in coordination with the Operations - Transaction Services team.

• Execute securities transaction processing related to Securities Clearance Settlement and Derivative Operations. Formulate procedures, techniques and contribute to the development of new techniques that increase team productivity, ensuring entire team meets or exceeds performance goals.

• Serve as an analytical and procedural expert, and as first point of escalation for staff members, management and internal/external clients which includes escalation of control gaps and issues to senior management as needed & identification of control gaps during settlement cycle and implements appropriate solutions to mitigate any risk or control losses.

• Analyze data to identify control deficiencies and resolve discovered issues through implementing appropriate procedures.

• Act as an advisor to new/junior staff.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

As a successful candidate, you’d ideally have the following skills and exposure:

• 5-8 years of relevant experience in a securities transactions processing role.

• In-depth knowledge of settlement cycle concepts and procedures to resolve settlement issues.

• Previous people management experience

• Consistently demonstrates clear and concise written and verbal communication skills.

• Licensing / Registration: Series 7, Series 9. Series 10 and Series 63 is a good to have.

• Willingness to support US Market hence shift will start 5am to 2pm, Tuesdays to Saturdays

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

We live in an increasingly complex world.  Companies these days are either born global or are going global at record speed.  Business and geopolitics are forging an entirely new dynamic and consumers now expect financial services to be a seamless part of their digital lives.  Citi is a bank that’s uniquely positioned for this moment.  Through our vast global network and our on-the-ground expertise, we can connect the dots, anticipate change and empathize the needs of our clients and customers in ways that other banks simply cannot.

At Citi, we get to connect millions of people across hundreds of cities and countries every day.  And we've been doing it for more than 200 years.  We do this through our unparalleled global network.  We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Citi’s Securities Services (SS) supports our clients’ business by drawing on the strength of our unmatched global footprint, which provides them with access to local expertise and scalable solutions to support their ambitions.

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Job Family Group:

Operations - Transaction Services

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Job Family:

Securities and Derivatives Processing

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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View the EEO Policy Statement.

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