Total 4,111 customer service job vacancies in Others category in Malaysia

Wouldn’t it be great to build your career at a homegrown Financial Institution that has received multiple entrepreneurship and break through business awards and repeatedly ranked as a top 1000 SME in Singapore? This is exactly what you’d be doing when you join the team at Pay2Home.

A role within Pay2Home represents an opportunity to join a Major Payments Institution and established Fintech, licensed and regulated by the Monetary Authority of Singapore and the Customs and Excise Department of Hong Kong.

If you’d like to work in a fast-paced and be a part of a great team of people, we would love to speak with you!

Primary Duties and Responsibilities:

• Demonstrate how customers can send money using our services or assist customers requiring assistance
• Provide complete information about our products and services and generate customer interest
• Perform customer enrolments and process remittances in line with policy
• Be part of our awesome marketing team to achieve the conversion and collective transaction targets

Attributes for Success

• Able to work independently
• Strong attention to detail
• Possess good communication skills
• Customer service and sales oriented
• Willing to work on Weekends & Public holidays
• Willing to travel to different event locations

Pay2Home offers an array of benefits, including:

• Sign-on bonus*
• Hospitalisation insurance
• Sunday work allowance
• Quarterly performance incentive
• Yearly medical incentive
• Onboarding training
• Personal growth training opportunities
• Free uniforms
• Team building events

Begin your career with us today?

• Outstanding career advancement opportunities await our teammates
• Encourage adaptability to our company's learning culture to improve and enhance our teammates’ work & personal life
• Practice vibrant and energetic office culture
• Attractive salary that commensurate with work experience

Work Arrangement

• Full Time
• Part Time / Flexible Arrangement available

Job Requirements:

• Act as the primary point of contact for customer queries, providing accurate responses through WhatsApp, phone call or email.
• Proactively monitor customer accounts, ensuring consistent and timely payments.
• Implement recovery actions for overdue payments professionally.
• Responsible for proper update and archiving of documents.
• Collaborate with internal teams and external stakeholders for smooth operations.

Requirements :

• Minimum “O” level.
• Experience in credit management, accounts receivable, or a similar role.
• Familiar with MS Excel.
• Ability to work independently and collaboratively in a fast-paced environment.
• Excellent communication and negotiation skills.
• Fresh Diploma holder is welcome to apply.
• Candidate who is able to join within short notice is preferred.

Responsibilities

• Perform daily cash collection from service staffs
• Update service collection into CSM & ERP
• Print daily service collection report for Service Manager or Senior Technical Supervisor signatory
• Submit daily cash & collection report to Finance Department
• Update spare part used in daily jobs into CSM
• Update job status into CSM
• Scan daily job sheet and upload to server
• Reply email enquiries
• Submit quotation to school for any service request
• Help spare part team to count stock during annual stock take.

Responsibilities

• Manage Day to Day operation of all CSOs under his/her charge
• Prepare monthly report update to factory & sales team on Ferroli/Rubine repair service
• Prepare monthly report update to factory & sales team on EF/ELBA repair service
• Prepare monthly report update to factory & sales team on BEKO repair service
• Put up TANK leaking claim report to Ferroli factory
• Put up defective PCB claim report to Ferroli factory
• Put up compressor claim report to BEKO factory
• Put up washing machine motor claim report to BEKO factory
• Arrange service appoint for schools.
• Arrange service appointment for CASA installation team
• Submission of petty cash claim to Finance Department
• Put up bi-monthly petrol claim to Finance Department for payment
• Put up technician monthly commission claim to HR
• Put up “nozzle change” claim form for service staff
• Submit quotation to school for any service request
• Submit service collection claim through government website
• Control and manage availability of daily service slots for service staffs
• Reply to all incoming emails and WhatsApp text messages
• Arrange collect back of defective product for indoor repair
• Check and verify contractor monthly claims
• Follow up on outstanding payment by customer
• Prepare Google Review 5 Stars report to HR
• Prepare monthly Service Collection report for Finance Department.
• Prepare for annual audit inspection
• Perform any other duties as assigned by the Service Manager or Senior Technical Supervisor.
• Help spare part team to count stock during annual stock take.

Job Description:

• Order processing duties including but not limited to order entry, order amendments, order status notification, and order expediting.
• Attend and respond to all enquiries and customers’ feedback by telephone, fax and emails on timely manner.
• Provide professional service and advice to customers pertaining to products.
• Preparation of quotation and send to customers by telephone, fax or email.
• Follow-up on outstanding order and perform call-backs to customers if necessary.
• Perform close follow-up and internal co-ordination with customers, logistics and warehouse to ensure timely delivery.
• To liaise at all times with all team members and work as a team to achieve the sales targets.
• Prepare proforma invoice for the accuracy of the orders.
• Maintain Picking Order (OE) filling system according to Order Number (NPO Number) every morning.
• Maintain signed Delivery Order (DO) filling system according to Order Number (NPO Number) every morning.
• Maintain daily Delivery Schedule Report filling system.
• Any other ad-hoc tasks and duties as assigned.

Job Requirements:

• Minimum “O” / Diploma levels.
• 1-2 years of experience in customer service-related roles.
• Competence in PC skills (MC Microsoft Office)
• Must be a team player, independent, positive working attitude and able to work in a fast paced environment.
• Good communication skills and able to take up pressure.

Job Scobe :

1. Assist counter to answer phone and do sales record.

2. Arrange customer for queue and appointment.

3. Daily shop cleaning

4. Updated daily slaes record

Employee Benefit:

1.Annual Leave incresement follow as per mom start from 7 day / years

2. Annual Leave may only bring doen a year

Job Scobe :

1. Assist counter to answer phone and do sales record.

2. Arrange customer for queue and appointment.

3. Daily shop cleaning

4. Updated daily slaes record

Employee Benefit:

1.Annual Leave incresement follow as per mom start from 7 day / years

2. Annual Leave may only bring doen a year

· Help managing current and new customer accounts and invoicing

· Handling inbound and outbound phone calls

· Providing exceptional customer service

· Maintaining relationships with vendors and customers

· Solving customer problems and help resolve issues

· Prepare shipment quotes for customers and set up shipments as required by customers

· Excellent multitasking skills within workspace as well as computer software programs

Wouldn’t it be great to build your career at a homegrown Financial Institution that has received multiple entrepreneurship and break through business awards and repeatedly ranked as a top 1000 SME in Singapore? This is exactly what you’d be doing when you join the team at Pay2Home.

A role within Pay2Home represents an opportunity to join a Major Payments Institution and established Fintech, licensed and regulated by the Monetary Authority of Singapore and the Customs and Excise Department of Hong Kong.

If you’d like to work in a fast-paced and be a part of a great team of people, we would love to speak with you!

Primary Duties and Responsibilities:

• Demonstrate how customers can send money using our services or assist customers requiring assistance
• Provide complete information about our products and services and generate customer interest
• Perform customer enrolments and process remittances in line with policy
• Be part of our awesome marketing team to achieve the conversion and collective transaction targets

Attributes for Success

• Able to work independently
• Strong attention to detail
• Possess good communication skills
• Customer service and sales oriented
• Willing to work on Weekends & Public holidays
• Willing to travel to different event locations

Pay2Home offers an array of benefits, including:

• Sign-on bonus*
• Hospitalisation insurance
• Sunday work allowance
• Quarterly performance incentive
• Yearly medical incentive
• Onboarding training
• Personal growth training opportunities
• Free uniforms
• Team building events

Begin your career with us today?

• Outstanding career advancement opportunities await our teammates
• Encourage adaptability to our company's learning culture to improve and enhance our teammates’ work & personal life
• Practice vibrant and energetic office culture
• Attractive salary that commensurate with work experience

Work Arrangement

• Full Time
• Part Time / Flexible Arrangement available

Job Scobe :

1. Assist counter to answer phone and do sales record.

2. Arrange customer for queue and appointment.

3. Daily shop cleaning

4. Updated daily slaes record

Employee Benefit:

1.Annual Leave incresement follow as per mom start from 7 day / years

2. Annual Leave may only bring doen a year

Job Scobe :

1. Assist counter to answer phone and do sales record.

2. Arrange customer for queue and appointment.

3. Daily shop cleaning

4. Updated daily slaes record

Employee Benefit:

1.Annual Leave incresement follow as per mom start from 7 day / years

2. Annual Leave may only bring doen a year

Job Title: Customer Service Administrator

Salary: £24,000 + Bonus

Location: Cheltenham

Are you someone who has experience within retail, hospitality or come from an office background? Are you someone who has a passion for design? Do you enjoy speaking with a variety of people? Based in Cheltenham, you will be dealing with a variety of customers and retail customers advising them on products, upselling and answering any questions and queries. You will also have excellent administration experience processing orders through the system. Working Monday – Friday 09.00 – 17.00 with occasional Saturdays during peak periods.

Benefits:

• Monthly bonus on top of your base salary.
• Holiday entitlement plus 8 bank holidays.
• Excellent career progression opportunities.
• Brilliant training provided.
• Friendly and sociable team.
• Pension scheme.
• Full induction.
• Funded social events and meals out.
• Christmas party.
• Employee discount.
• Onsite parking.

Roles and Responsibilities:

• Provide excellent customer service via phone and email and social media platforms.
• Liasing with suppliers and updating customers on delivery queries.
• Gaining product knowledge to advise customers.
• Processing customers orders online.
• Taking customer payments.
• Updating customer information onto customer CRM systems.
• Upselling on products.

Skills and Attributes:

• Customer Service experience within an office is beneficial but not essential.
• Understanding of different materials is beneficial but not essential.
• Highly organised.
• Ability to use different social media platforms.
• Self-motivated.

If this position is of interest, please apply to Elliottk@rerecruitment today. RE Recruitment act as an employment agency on behalf of the employer. If you don’t hear back within 5 working days, please take this as an unsuccessful application.

COM1

Are you looking for a role where you will have the opportunity to interact with and build relationships with customers in the Education industry?

We are looking for a service-oriented, friendly Customer Service Executive to join our Customer Service team at our Centre!

THE ROLE INVOLVES:

• Supporting projects and initiatives to provide quality customer experience and enhance retention;
• Front-desk duties;
• Administrative Support Duties (Data entry, classroom schedule planning);
• Speaking to customers via phone;
• Basic operations work;
• Ensuring cleanliness of facilties;
• Handling payment collection (Cash, Nets, and Credit Card);
• Handling customer enquiries and issues;
• Ad-hoc duties as assigned.

OUR IDEAL CUSTOMER SERVICE EXECUTIVE:

• Loves talking to people;
• Must be fluent in English (Written and Spoken);
• Can commit to weekend shifts;
• Possesses basic Microsoft Office Skills;

WORKING DAYS:

• 5 day work week
• Able to work on both weekends

WORKING LOCATION:

• Jurong East

Entry-level candidates are also welcome, as training will be provided. If this sounds like you, we want to work with you! Send in your application today. Please contact us at 85904662. We'll be in touch if you are shortlisted for the role. Hope to hear from you soon!

JOB HIGHLIGHT:

• Dynamic and Energetic Culture
• Opportunities for Advancement
• Flexible Working Arrangements

JOB DESCRIPTION:

Are you looking for a role where you will have the opportunity to interact with and build relationships with customers in the Education industry?

We are looking for a service-oriented, friendly Customer Service Executive to join our Customer Service team at our Centre!

THE ROLE INVOLVES:

• Supporting projects and initiatives to provide quality customer experience and enhance retention;
• Front-desk duties;
• Administrative Support Duties (Data entry, classroom schedule planning);
• Speaking to customers via phone;
• Basic operations work;
• Ensuring cleanliness of facilties;
• Handling payment collection (Cash, Nets, and Credit Card);
• Handling customer enquiries and issues;
• Ad-hoc duties as assigned.

OUR IDEAL CUSTOMER SERVICE EXECUTIVE:

• Loves talking to people;
• Must be fluent in English (Written and Spoken);
• Can commit to weekend shifts;
• Possesses basic Microsoft Office Skills;

WORKING DAYS:

• 5 day work week
• Able to work on both weekends

WORKING LOCATION:

• Jurong East

Entry level candidates are also welcome, as training will be provided.

If this sounds like you, we want to work with you! Send in your application today. Please contact us at 85904662. We'll be in touch if you are shortlisted for the role.

Hope to hear from you soon!

JOB DESCRIPTION

To perform administrative, reconciliation and customer service duties

RESPONSIBILITIES:

• Assist with placement of orders via phone, email, mail or fax
• Support reception duties- Phone/Voicemail/E-mail/Instant messaging – take clear concise messages and relay messages or route calls in a timely manner
• Keep records of customer interactions, process customer accounts, and file documents
• Open and maintain customer accounts by recording account information
• Generate reports for copier machines in monthly basis
• Ability to multi-task and prioritize workload and adapt to changing procedures and processes.
• Any other ad-hoc duties assigned as and when required by superior

REQUIREMENTS:

• Secondary School/ O Level or any equivalent
• Language(s) proficiency: English and Mandarin
• Self-motivated, hands-on, attention to details and service-oriented
• Possess a sense of urgency and ability to prioritize tasks and deploy resources appropriately.
• Familiar with Microsoft Office suite, especially MS Excel.
• Good team player with good communication skills
• Work location in the West, alternate Saturday working day